21
TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Service.
PROBLEM
POSSIBLE CAUSE
REMEDY
The coffee is not hot
The cups were not preheated.
Warm the cups by rinsing them with hot
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function).
The infuser has cooled down because 2-3
minutes have elapsed since the last coffee
was made.
Before making the coffee, warm the infuser by
pressing the
button.
Low coffee temperature is set.
In the menu, set a high coffee temperature.
The coffee is thin or
not creamy enough.
The coffee is ground too coarsely.
Turn the grinding adjustment knob one click
counter-clockwise towards “1” while the
coffee mill is in operation (fig. 10). Continue
one click at a time until coffee delivery is
satisfactory. The effect is only visible after
delivering two coffees (see “Adjusting coffee
mill”, page 12).
The coffee is unsuitable.
Use pre-ground or coffee beans for espresso
coffee makers
The coffee is delivered
too slowly or a drop at
a time.
The coffee is ground too finely.
Turn the grinding adjustment knob one click
clockwise towards “7” while the coffee mill is
in operation (fig. 10).
Continue one click at a time until coffee
delivery is satisfactory.
The effect is only visible after delivering 2
coffees (see the section: “Adjusting the coffee
mill” on page 12).
Coffee does not come
out of one of the
spouts.
The spouts are blocked.
Clean the spouts with a toothpick.
The frothed milk has
large bubbles
The milk is not cold enough or is not semi-
skimmed.
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skimmed milk at refrigerator temperature
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disappointing, try another brand of milk.
The milk is not frothed
Cappuccino maker is dirty
Clean as described in the section “Cleaning
the cappuccino maker after use” on page 31.
Steam delivery stops
A safety device stops steam delivery after 3
minutes.
Wait, then activate the steam function again.
The appliance does not
come on.
It is not plugged into the mains socket.
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The main switch is in O position.
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Summary of Contents for ECAM23210B
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