Dell XPS 210 Service Manual Download Page 1

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Dell™ XPS™ 210 Service Manual

Before You Begin

About Your Computer

Technical Overview

Specifications

Troubleshooting

System Setup

Removing the Computer Cover

Removing and Installing Parts

Replacing the Computer Cover

Notes, Notices, and Cautions

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Inc.

is strictly forbidden.

Trademarks used in this text:

Dell

, the

DELL

logo, and

Dimension

are trademarks of Dell Inc.;

Intel

Pentium, Intel SpeedStep,

a n d

Celeron

are registered trademarks of Intel

Corporation;

Microsoft

and

Windows

are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.

August 2006 Rev. A00

NOTE:

A NOTE indicates important information that helps you make better use of your computer.

NOTICE:

A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

CAUTION:

A CAUTION indicates a potential for property damage, personal injury, or death.

Summary of Contents for XPS 210

Page 1: ... of Dell Inc Intel Pentium Intel SpeedStep and Celeron are registered trademarks of Intel Corporation Microsoft and Windows are registered trademarks of Microsoft Corporation Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than...

Page 2: ...ack USB connectors for devices that typically remain connected such as printers and keyboards 4 IEEE 1394 connector Attach high speed serial multimedia devices such as digital video cameras It is recommended that you use the back IEEE 1394 connector for devices that typically remain connected such as external hard drives and other storage devices 5 vents For adequate cooling do not block any of th...

Page 3: ...e connector on the card 10 headphone connector Use the green headphone connector to attach headphones and most kinds of speakers 11 FlexBay Use the Flexbay for an optional floppy drive or Media Card Reader 12 hard drive activity light The hard drive activity light is on when the computer reads data from or writes data to the hard drive The light might also be on when a device such as a CD player i...

Page 4: ...nnector to attach a record playback device such as a cassette player CD player or VCR On computers with a sound card use the connector on the card 7 line out connector Use the green line out connector to attach headphones and most speakers with integrated amplifiers On computers with a sound card use the connector on the card 8 microphone Use the pink connector to attach a personal computer microp...

Page 5: ...rating system press and hold the power button for 4 seconds Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety 1 Follow the steps in Turning Off Your Computer NOTICE To avoid losing data save and close any open files and exit any open programs before you turn off your computer CAUTI...

Page 6: ...twork cable first unplug the cable from your computer and then unplug it from the network port or device CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the cover NOTICE Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work peri...

Page 7: ...Using the tabs as leverage rotate the cover downward c Press down on the right side of the cover until it closes d Press down on the left side of the cover until it closes e Ensure that both sides of the cover are locked before moving the computer to the upright position 4 Connect your computer and devices to electrical outlets and then turn them on Back to Contents Page CAUTION Before you begin a...

Page 8: ...fety instructions in the Product Information Guide CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the cover NOTICE Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate...

Page 9: ...hed memory modules installed in DIMM connectors 1 and 2 and another matched pair installed in DIMM connectors 3 and 4 black securing clips l If you install mixed pairs of DDR2 800 MHz PC2 6400 and DDR2 533 MHz PC2 4300 memory the modules function at the speed of the slowest module installed l Be sure to install a single memory module in DIMM connector 1 the connector closest to the processor befor...

Page 10: ...If you remove your original memory modules from the computer during a memory upgrade keep them separate from any new modules that you may have even if you purchased the new modules from Dell If possible do not pair an original memory module with a new memory module Otherwise your computer may not start properly You should install your original memory modules in pairs either in DIMM connectors 1 an...

Page 11: ...t l One PCI Express x1 card slot NOTICE To connect a network cable first plug the cable into the network port or device and then plug it into the computer CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before ...

Page 12: ...rd by its top corners and ease it out of its connector If necessary disconnect any cables connected to the card 5 Prepare the card for installation See the documentation that came with the card for information on configuring the card making internal connections or otherwise customizing it for your computer 6 If you are installing the card into the x16 card connector position the card so the securi...

Page 13: ...about the card cable connections 11 Replace the computer cover see Replacing the Computer Cover 12 Connect the computer and devices to electrical outlets and then turn them on 13 Install any drivers required for the card as described in the card documentation 1 card not fully seated 2 bracket within slot 3 bracket caught outside of slot 4 card fully seated 1 retention arm 2 PCI Express card 3 edge...

Page 14: ...see Replacing the Computer Cover 8 Connect the computer and devices to electrical outlets and then turn them on 9 Uninstall the driver for that card Hard Drive Removing a Hard Drive 1 Follow the procedures in Before You Begin 2 Press in on the blue tabs on each side of the drive then slide the drive up and out of the computer NOTE Installing filler brackets over empty card slot openings is necessa...

Page 15: ...that it is configured for your computer 5 Connect the power cable and hard drive or SATA cable to the drive NOTICE Do not pull the drive out of the computer by the drive cables Doing so may cause damage to the cables and cable connectors 1 power cable 2 hard drive cable or serial ATA data cable NOTE If your replacement hard drive does not have the plastic guide bracket attached remove the bracket ...

Page 16: ...urn them on See the documentation that came with the drive for instructions on installing any software required for drive operation CD DVD Drive Removing a CD DVD Drive 1 power cable 2 hard drive plastic latch 3 hard drive cable or serial ATA data cable 4 open bay 1 tabs 2 2 hard drive 3 hard drive holder on the chassis 4 hard drive plastic latch NOTICE To connect a network cable first plug the ca...

Page 17: ...the drive aside in a secure location Installing a CD DVD Drive 1 Follow the procedures in Before You Begin 2 Unpack the drive and prepare it for installation Check the documentation that accompanied the drive to verify that the drive is configured for your computer 3 Connect the power and data cables to the drive NOTICE Do not pull the drive out of the computer by the drive cables Doing so may cau...

Page 18: ...operation 10 Enter System Setup see Entering System Setup and then select the appropriate Drive option Floppy Drive Optional Removing a Floppy Drive 1 Follow the procedures in Before You Begin 2 Remove the CD DVD drive if installed see Removing a CD DVD Drive 3 Pull up on the drive release latch and slide the floppy drive towards the back of the computer 1 data cable 2 power cable 3 CD DVD connect...

Page 19: ...ving a CD DVD Drive 3 Gently slide the floppy drive into place until you hear a click or feel the drive securely installed 1 drive release latch 2 floppy drive NOTE The interface cable is held in place by the metal drive bracket and does not need to be removed from the drive 1 cable release tab 2 interface cable edge connector 3 interface cable NOTE If the replacement or new floppy drive does not ...

Page 20: ...Setup and then select the appropriate Drive option Media Card Reader For information about using the Media Card Reader see your Owner s Manual Removing a Media Card Reader 1 cable release tab 2 interface cable edge connector 3 interface cable NOTICE To connect a network cable first plug the cable in to the network port or device and then plug it in to the computer CAUTION Before you begin any of t...

Page 21: ...rd see System Board Components 5 Pull up on the drive release latch and slide the Media Card Reader towards the back of the computer then lift to remove the drive from the computer Installing a Media Card Reader 1 Follow the procedures in Before You Begin 2 Remove the Media Card Reader from its packaging and ensure that all the screws are included 1 interface cable 2 Media Card Reader connector 1 ...

Page 22: ...mputer and devices to electrical outlets and then turn them on See the documentation that came with the Media Card Reader for instructions on installing any software required for its operation 9 Enter system setup see Entering System Setup and select the appropriate Drive option Heat Sink Assembly Removing the Heat Sink Assembly 1 drive 2 drive bracket 3 screws 4 1 interface cable NOTICE To connec...

Page 23: ...Remove the CD DVD drive if installed see Removing a CD DVD Drive 3 Remove the heat sink assembly see Removing the Heat Sink Assembly 1 heat sink assembly CAUTION The heat sink assembly can get very hot during normal operation Be sure that the assembly has had sufficient time to cool before you touch it NOTICE After you remove the heat sink assembly lay the assembly on its side Do not set the heat ...

Page 24: ... Ensure that the fan release lever is seated into its slot in the chassis CAUTION Do not perform the following steps unless you are familiar with hardware removal and replacement Performing these steps incorrectly could damage your system board For technical assistance see Contacting Dell in your Owner s Manual CAUTION Before you begin any of the procedures in this section follow the safety instru...

Page 25: ... processor socket 4 release lever NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis NOTICE When replacing the processor do not touch any of the pins inside the socket or allow any objects to fall on t...

Page 26: ...avoid damage ensure that the processor is aligned properly with the socket and do not use excessive force when you install the processor NOTICE When you install the heat sink assembly do not touch the thermal interface to prevent damage to the thermal interface material on the interface NOTICE If you are not installing a processor upgrade kit from Dell reuse the original heat sink assembly when yo...

Page 27: ...y connector 3 Disconnect all DC power cables from the system board and drives 4 Remove the three power supply screws 1 pull tab 2 modem cable 3 screws 2 4 RJ11 internal connector RJ11INT 5 modem 6 T shaped connector attached to the modem cable NOTICE The connectors are keyed to ensure correct insertion If you feel resistance check the connectors for proper orientation then try again CAUTION Before...

Page 28: ...m Board 1 Follow the procedures in Before You Begin 2 Remove any components that restrict access to the system board 3 Remove the heat sink assembly and processor 4 Disconnect all cables from the system board 1 power supply screws 3 NOTICE To connect a network cable first plug the cable into the network port or device and then plug it into the computer CAUTION Before you begin any of the procedure...

Page 29: ...oard c Remove the modem from the existing system board and transfer it to the replacement system board see Modem 4 Replace any components and cables that you removed from the original system board 5 Reconnect all cables to their connectors at the back of the computer 6 Replace the computer cover see Replacing the Computer Cover 7 Connect your computer and devices to electrical outlets and then tur...

Page 30: ...LED card case release lever and slide the case towards the bottom of the chassis to release the card case from the chassis c Gently remove the LED card case from the computer Installing the I O Panel Follow the procedures in Removing the Front I O Panel in reverse order To replace the Diagnostic LED card 1 Orient the five LED card case tabs with the slots in the chassis CAUTION Before you begin an...

Page 31: ...onnect your computer and devices to electrical outlets and then turn them on 10 Enter system setup see Entering System Setup and restore the settings you recorded in step 1 11 Properly dispose of the old battery See the Product Information Guide for battery disposal information CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information ...

Page 32: ...ou to remove it 7 Open the front panel door by pressing its release button 8 Grasp the panel that surrounds the door release button where it meets the front panel and pull it towards you to remove it 9 Unscrew the two screws located beneath the release button panel 10 Unscrew the screw that secures the top of the front panel from the inside of the computer chassis 11 Unscrew the two screws that at...

Page 33: ...panel to release the top two tabs that attach it to the computer chassis 14 Pull up on the lower tab to release it from the computer chassis and lift the front panel from the computer Back to Contents Page 1 release tabs 2 top ...

Page 34: ...800 MHz DDR2 Memory connectors four Memory capacities 256 MB 512 MB 1 GB or 2 GB Maximum memory 4 GB NOTE See Addressing Memory With 4 GB Configurations to verify the amount of memory available to the operating system BIOS address F0000h Computer Information Chipset Intel G965 Express DMA channels eight Interrupt levels 24 BIOS chip NVRAM 4 Mb NIC Integrated network interface capable of 10 100 Mbp...

Page 35: ...r connector used for the optional Media Card Reader is populated with only nine pins for keying purposes Audio six back panel connectors for line in line out headphone rear surround sound microphone side surround sound and center Low Frequency Effects LFE channel back panel S PDIF connector front panel miniature headphone connector for line out front panel microphone connector Network adapter RJ45...

Page 36: ...s Standby power light STBYLED on the system board Activity light optional Media Card Reader green blinking light Power DC power supply Wattage 275 W Heat dissipation 935 BTU hr Voltage see the safety instructions in the Product Information Guide for important voltage setting information manual selection power supplies 90 to 135 V at 50 60 Hz 180 to 265 V at 50 60 Hz Backup battery 3 V CR2032 lithi...

Page 37: ...ist active options field and key functions NOTICE Unless you are an expert computer user do not change the settings for this program Certain changes can make your computer work incorrectly NOTE Keyboard failure may result when a key on the keyboard is held down for extended periods of time To avoid possible keyboard failure press and release F2 in even intervals until the system setup screen appea...

Page 38: ...lt Enables or disables a SATA device such as a hard drive On the default setting enables the interface so that the device can be used Displays the controller type SATA the port number the drive is using the drive ID number capacity and link speed and whether the drive is controlled by the BIOS Drive 1 On default Enables or disables an ATA device such as a CD or DVD drive On the default setting ena...

Page 39: ...feature and allows you to verify and assign a new admin password System Password Not Set default Displays the current status of the system s password security feature and allows a new system password to be assigned and verified Password Changes Unlocked default Determines the interaction between the System password and the Admin password l Locked Prevents a user without a valid Admin password from...

Page 40: ... Log clears the Event Log POST Behavior Fastboot On default When enabled this feature reduces computer startup time by bypassing some compatibility steps l Off Does not skip any steps during computer startup l On Starts the system more quickly Numlock Key On default Determines the functionality of the numeric keys on the right side of your keyboard l Off Commands the right keypad keys to function ...

Page 41: ...rd and remove the jumper to clear the password see System Board Components 3 Replace the computer cover see Replacing the Computer Cover 4 Connect your computer and monitor to electrical outlets and then turn them on 5 After the Microsoft Windows desktop appears on your computer shut down the computer see Turning Off Your Computer 6 Turn off the monitor and disconnect it from the electrical outlet...

Page 42: ...ent The File Download window appears 5 Click Save this program to disk and then click OK The Save In window appears 6 Click the down arrow to view the Save In menu select Desktop and then click Save The file downloads to your desktop 7 Click Close when the Download Complete window appears The file icon appears on your desktop and is titled the same as the download BIOS update file 8 Double click t...

Page 43: ......

Page 44: ...tem Board Components CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the cover 1 drive release latch 2 CD DVD drive 3 power supply and fan 4 hard drive 5 heat sink assembly 6 power button 7 front panel door ...

Page 45: ... NIC and USB connectors 2 NIC_USB1 7 internal speaker SPKR 22 back panel IEEE 1394 connector BACK1394 8 hard drive fan connector HDDFAN 23 IEEE 1394 connector INT1394 9 hard drive connector SATA0 24 PCI Express x1 connector SLOT2 10 CD DVD connector SATA1 25 PCI Express x16 connector SLOT1 11 front panel connector FRONT PANEL 26 standby LED STBYLED 12 modem 27 password jumper CLRPSWD 13 power conn...

Page 46: ...er Connector P1 Jumper Setting Description CLRPSWD Password features are enabled default setting Password features are disabled CLRCMOS The real time clock has not been reset The real time clock is being reset jumpered temporarily jumpered unjumpered ...

Page 47: ...VDC Yellow 12 3 3 VDC Orange 13 3 3 VDC SE Orange 14 12 VDC Blue 15 COM Black 16 PS_ON Green 17 COM Black 18 COM Black 19 COM Black 20 N C N C 21 5 VDC Red 22 5 VDC Red 23 5 VDC Red 24 COM Black Uses 22 AWG wire instead of 18 AWG Pin Number Signal Name 18 AWG Wire 1 COM Black 2 COM Black 3 12 VDC Yellow 4 12 VDC Yellow Pin Number Signal Name 18 AWG Wire 1 3 3 VDC Orange 2 COM Black 3 5 VDC Red 4 C...

Page 48: ...DC Power Connector P5 Back to Contents Page Pin Number Signal Name 18 AWG Wire 1 COM Black 2 5 VDC Red 3 KEY N A 4 3 3 VDC Orange ...

Page 49: ... tests can be run from the Dell Diagnostics Main Menu CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide NOTE The Dell Diagnostics only operate on Dell computers NOTE Keyboard failure may result when a key is held down for extended periods of time To avoid possible keyboard failure press and release F12 in even int...

Page 50: ... a key on the keyboard to wake the computer and resume normal operation Blinks green several times and then turns off A configuration error exists Check the diagnostic lights to see if the specific problem is identified Solid amber The power supply is working properly but the system board is not completing power up Check the diagnostic lights and determine if the specific problem is identified If ...

Page 51: ...ure has occurred Reinstall all USB devices and check all cable connections No memory modules are detected l If two or more memory modules are installed remove the modules see Removing Memory then reinstall one module see Installing Memory and restart the computer If the computer starts normally continue to install additional memory modules one at a time until you have identified a faulty module or...

Page 52: ...ading failure 3 2 4 Keyboard Controller Test failure 3 3 1 NVRAM power loss 3 3 2 Invalid NVRAM configuration 3 3 4 Video Memory Test failure 3 4 1 Screen initialization failure 3 4 2 Screen retrace failure 3 4 3 Search for video ROM failure 4 2 1 No timer tick 4 2 2 Shutdown failure 4 2 3 Gate A20 failure 4 2 4 Unexpected interrupt in protected mode 4 3 1 Memory failure above address 0FFFFh 4 3 3...

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