• Remove any jewelry or metal objects from your body because they are excellent metal conductors
that can create short circuits and harm you if they come into contact with printed circuit boards or
areas where power is present.
• Do not lift the storage system chassis by the handles of the power supply units (PSUs). They are not
designed to hold the weight of the entire chassis, and the chassis cover may become bent.
• Before moving the storage system chassis, remove the PSUs to minimize weight.
• Do not remove drives until you are ready to replace them.
NOTE: To ensure proper storage system cooling, hard drive blanks must be installed in any hard
drive slot that is not occupied.
Pre-Replacement Procedures
Perform the procedures described in this section before replacing a component of the SCv2080 storage
system.
Send Diagnostic Data Using Dell SupportAssist
Use Dell SupportAssist to send diagnostic data to Dell Technical Support.
1.
Use the Storage Client to connect to the Storage Center.
2.
In the
Summary
tab, click
Send SupportAssist Information Now
, which is located under
SupportAssist Actions
in the
Status
pane. The
Send SupportAssist Information Now
dialog box
opens.
3.
Select
Storage Center Configuration
and
Detailed Logs
.
4.
Click
OK
.
The Storage Client displays the status of the SupportAssist action. A second dialog box opens when
the transfer of SupportAssist information has completed successfully.
5.
Click
OK
.
6.
(Optional) If the Storage Center is in maintenance mode, return it to normal operation.
Put the Storage Center Into Maintenance Mode
Use Dell Storage Client to put the Storage Center into maintenance mode after sending SupportAssist
data to Dell Technical Support.
1.
In the
Summary
tab, click
Edit Settings
. The
Edit Storage Center Settings
dialog box opens.
2.
In the
General
tab, select
Maintenance
from the
Operation Mode
drop-down menu.
3.
Click
OK
.
The Storage Center is put into maintenance mode.
Shut Down a Storage Controller
If you are replacing a storage controller, use Dell Storage Client to shut down the storage controller.
About this task
If the storage system has two storage controllers, shutting down one storage controller causes the
Storage Center to fail over to the other storage controller, which continues to process I/O. If the storage
system has only one storage controller, shutting it down results in a system outage.
Replacing SCv2080 Storage System Components
21
