Dell PowerVault 750N System Administrator Manual Download Page 72

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Summary of Contents for PowerVault 750N

Page 1: ...www dell com support dell com Dell PowerVault 750N and 755N NAS Appliances SYSTEM ADMINISTRATOR S GUIDE ...

Page 2: ...rks of Microsoft Corporation Novell and NetWare are registered trademarks of Novell Inc VERITAS and Backup Exec are registered trademarks of VERITAS Software UNIX is a registered trademark of The Open Group of the United States Intel is a registered trademark of Intel Corporation Computer Associates is a registered trademark and ARCserveIT is a trademark of Computer Associates International Other ...

Page 3: ...ction 1 4 Configuring Your System Using the Kick Start Utility 1 6 Disabling the Kick Start Utility 1 14 2 NAS Manager Basic Navigation 2 2 Status Area 2 2 Menu Bar 2 3 How To Find Online Help 2 3 Using Shares 2 4 Managing Shares 2 4 Adding a Share 2 5 Modifying Share Properties 2 6 Removing a Share 2 6 Removing a Protocol From the Share 2 6 Using the PowerVault Advanced Administration Menu 2 7 Re...

Page 4: ...a Volume 2 14 Preparing a Volume for Expansion 2 15 Expanding a Volume 2 15 Deleting a Volume 2 16 Viewing Volume Properties 2 16 Managing Disks 2 17 Listing Available Disks 2 17 Rescanning for Disks 2 17 Creating a Hotspare 2 17 Freeing a Hotspare 2 18 Forcing a Disk Online 2 18 Viewing Disk Properties 2 18 3 Advanced Disk and Volume Management Using Array Manager Array Manager Common Tasks 3 2 C...

Page 5: ...mat 3 10 Rebuild 3 10 Assign Global Hot Spare 3 11 Unassign Global Hot Spare 3 11 Online Array Disk 3 11 Offline Array Disk 3 12 Prepare to Remove 3 12 Properties 3 12 General Controller Commands 3 12 Rescan Controller 3 13 Flush Cache 3 13 Enable Sound 3 13 Disable Sound 3 13 Rebuild Rate 3 14 Properties 3 14 Disk Management 3 14 Writing a Disk Signature 3 14 Upgrading a Basic Disk to a Dynamic D...

Page 6: ...unity Properties 4 4 Configuring SNMP Agent Properties 4 5 5 System Recovery Backup and Restore Recovery From System Failure 5 2 Reinstalling the Operating System 5 2 Initial System Setup 5 3 System State Backup and Restore 5 3 Backing Up System State Data 5 4 Restoring System State Data 5 4 Windows 2000 Backup and Recovery Tools 5 6 Supported Third Party Backup Software 5 6 Third Party Backup Sof...

Page 7: ...stent Image Considerations 6 3 Storing Persistent Images 6 4 Accessing Directories Folders and Files 6 4 Allowing User s Access to Persistent Images 6 4 Preparing Your Volumes for Persistent Images 6 5 Scheduling Persistent Images 6 6 Displaying the List of Persistent Images 6 6 Adding Persistent Images to the Schedule 6 6 Deleting a Persistent Image Schedule 6 7 Editing the Properties of a Persis...

Page 8: ...e Using the Broadcom Advanced Server Control Suite 7 8 Creating Network Teams Using the Intel PROSet Utility 7 8 Removing Network Teams Using the Intel PROSet Utility 7 9 Removing an Adapter From a Network Team Using the Intel PROSet Utility 7 9 Changing the Network Team Mode Using the Intel PROSet Utility 7 10 Services for UNIX 7 10 Server for Network File System NFS 7 11 UNIX Utilities 7 11 Teln...

Page 9: ... 28 Console Redirection 7 29 Minimum Hardware and Connection Requirements 7 30 Software Requirements 7 30 Configuring Console Redirection on the System 7 30 Configuring Console Redirection on the Client System 7 31 Rebooting the System 7 32 Configuring Special Keys 7 32 Defragmenting a Volume Containing Persistent Images 7 36 8 Online Server Diagnostics Features 8 2 Installing the Online Server Di...

Page 10: ...1 1 Kick Start Configuration Overview 1 7 Table 7 1 Categories of UNIX Utilities 7 11 Table 7 2 Terminal Emulation Types 7 30 Table 7 3 VT100 220 Supported Escape Sequences 7 33 Table 7 4 ANSI Supported Escape Sequences 7 34 Table 7 5 Additional Escape Sequences 7 35 Table 9 1 Troubleshooting Issues 9 2 ...

Page 11: ... about Dell OpenManage Server Assistant Chapter 5 System Recovery Backup and Restore provides information on recovering from system failure and how to back up and restore the system state Chapter 6 Dell ActiveArchive provides information on the creation and preservation of persistent images of the PowerVault NAS appliance system data volumes using Dell ActiveArchive Chapter 7 Advanced Features pro...

Page 12: ...stalled The NAS appliance Localization CD that contains the Microsoft Windows Multilanguage User Interface MUI and language locales Your System Information document which provides basic information about your system The Dell OpenManage Array Manager User s Guide provides instructions for using the Dell OpenManage Array Manager common interface for configuring and managing local and remote storage ...

Page 13: ... computer NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem CAUTION A CAUTION indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury WARNING A WARNING indicates a potentially hazardous situation which if not avoided may result in severe injury Some warnings may appear in alternate fo...

Page 14: ...wercase italics constant parameters are displayed in lowercase bold The brackets indicate items that are optional Example del drive path filename p Command lines consist of a command and may include one or more of the command s possible parameters Command lines are presented in the Courier New font Example del c myfile doc Screen text is text that appears on the screen of your monitor or display I...

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Page 16: ... SCSI drives that are controlled by a hardware redundant array of independent disks RAID controller The Microsoft Windows Powered operating system and boot sectors are installed on two RAID 1 mirrored hard disk drives The PowerVault 755N NAS appliance which is a rack mounted system uses a split bus and has five drives One drive is in the drive media bay and four drives are in the standard bay The ...

Page 17: ...strator user name is administrator and the default password is powervault To change the user name and password click Set Administrator Password in the Welcome window Basic Configuration This section includes information to enable you get your system up and running You will set the basic configuration from another system that has a keyboard monitor and mouse After you set the basic configuration yo...

Page 18: ... mask and DNS server using either a serial connection or the Kick Start utility You can configure the system using the NAS Manager The NAS Manager is served on port 1279 and is accessed by the URL https systemname system_ipaddress 1279 where systemname is the DELL service_tag Port 1279 uses secured socket layers SSL to encrypt data going to and coming from the NAS appliance to provide some data se...

Page 19: ...8 Click the Selected ports radio button select the appropriate communication port from the list and then click Next 9 Click Finish to close the Add Remove Hardware Wizard and then click OK to close the Phone and Modem Options dialog box 10 On the desktop right click My Network Places and click Properties 11 In the Properties window double click Make New Connection The Network Connection Wizard dis...

Page 20: ...tomers who have one or more systems to configure but do not want to use the default DHCP assigned address and system name A NAS appliance requires configuration information before it can function on the web You can specify this information locally using the Kick Start utility installed on the NAS appliance You can also supply configuration information using the Remote Kick Start utility a browser ...

Page 21: ... c Select a NAS appliance select the configuration and click Apply d Start the NAS Manager in a browser from a remote workstation using this address https myappliance 1279 where myappliance is your system name Appliance does not have a monitor and keyboard attached and is not connected to an IP network Remote Diskette a Go to a workstation on your network insert a diskette and then insert the Reso...

Page 22: ...mation directly on the system which requires you to attach a monitor keyboard and mouse to the NAS appliance This native version of the Kick Start utility starts when you turn on the system Method 1 Configuring NAS Appliances Remotely This method allows you to remotely configure one or more NAS appliance providing the information to the NAS appliance either on a Kick Start diskette or sent from an...

Page 23: ...onfig002 and so on Also you can view or edit configurations To prepare configuration information perform the following steps 1 Double click Defined Configurations 2 Click PowerVault NAS Appliance 3 Click New in the Remote Kick Start window The Configurations List changes to display the Configuration Form 4 Select or type the following configuration information Configuration Name Each configuration...

Page 24: ...ally enter one or two DNS IP addresses Kick Start ensures that you have entered all portions of an IP address Host Machine Name and Domain The host machine name is required It is composed of a base host name and a DNS Domain name Domain indicates a DNS domain for example dell com and does not indicate a Windows domain The domain name is optional Administrator Password This field is required You mu...

Page 25: ...rk icon NOTE If more than one Remote Kick Start utility runs on your network you can reserve the right to configure a system by locking it first To do this select the system in the Discovered List and click Lock Configuring NAS Appliances Using a Kick Start Diskette If the NAS appliance is not on an IP network you might prefer to create the configuration on a diskette If you want to configure seve...

Page 26: ...red Kick Start diskette into the diskette drive of the first NAS appliance you want to set up For the first 30 seconds the diskette drive light turns on and indicates that the diskette drive is active while Kick Start reads and loads a configuration file for the NAS appliance When the drive light turns off for more than 30 seconds Kick Start has finished applying the configuration The NAS applianc...

Page 27: ... the password you specified in step 3 Notes on NAS Appliance Multiple Configuration Files Using Remote Kick Start you can create multiple configuration files on the Kick Start diskette At the top of each configuration form a Configuration Name field appears You can use this field to enter information that helps you identify a particular machine such as rack1 slot2 netserver 1 and so on Using the p...

Page 28: ...ly first Disabling the Kick Start Utility If you do not use Kick Start to configure your system you must disable Kick Start immediately If Kick Start is enabled the system logs in automatically as administrator which creates a security risk Kick Start also takes up system resources by constantly checking for configuration information To disable Kick Start perform the following steps 1 From the NAS...

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Page 30: ...gator 6 0 or later Web browser NOTE Microsoft Internet Explorer 4 0 may be used only in Windows NT 4 0 with Service Pack 4 or later All other browsers are not supported When navigating the NAS Manager use the browser buttons to go backward and forward In addition there are two associated menu bars The top of each page of the interface is composed of a status area as well as primary and secondary m...

Page 31: ...Online Help There are two kinds of help available to you through NAS Manager The NAS Manager Online Help documents NAS Manager content The Windows 2000 Help which you can access through the Terminal Services on the Maintenance page documents Windows 2000 content To access help in the NAS Manager select one of two methods When you click Help on the primary menu the NAS Manager screen is replaced by...

Page 32: ...alk protocol is used by clients running a Macintosh operating system NCP Novell NetWare The NCP protocol is used by NetWare clients FTP The File Transfer Protocol is an alternative way of accessing a file share from any operating system HTTP The Hyptertext Transfer Protocol is the protocol for accessing a file share from Web browsers When you create a share on the appliance you can enable any or a...

Page 33: ...rface is provided for creating a share for all protocols it actually creates a separate share for each protocol You can remove a share for one protocol without removing the share for the other protocols however this process can be quite confusing Therefore it must be done carefully NOTICE Do not create any data shares on the operating system hard disk drive Using the Reinstallation CD will destroy...

Page 34: ...page in the Tasks list click Properties The General property page is displayed Use this page to change the name path and description of the share You can also select the type of client from which the share is accessible Removing a Share You can remove shares entirely or you can disable one or more protocols When you remove a share access to the share is removed however the actual files remain on t...

Page 35: ...e Advanced Administration Menu provides the following information Administrative Tools Provides a list of tools that you can use to monitor the status of and to perform administrative tasks on your NAS appliance System Management Provides a list of tools that you can use to manage your NAS appliance Logoff Ends the Terminal Services Advanced Client session Exit Exits the PowerVault Advanced Admini...

Page 36: ...is or her quota limit For example you can set a user s disk quota limit to 50 megabytes MB and the disk quota warning level to 45 MB With these settings the user can store no more than 50 MB on the volume If the user stores more than 45 MB on the volume you can set the disk quota system to log a system event to the event log In addition you can specify a quota limit for the users but let the users...

Page 37: ...age select Disk Quota 3 On the Disk Quota page select the volume to manage 4 From the Tasks list select Quota Entries 5 On the Tasks list select New 6 Select a local user from the list box or type the name of a domain account in the text box using the domain name user name 7 To allow unlimited disk space usage click the Do not limit disk usage radio button Otherwise go to step 8 8 To limit disk sp...

Page 38: ... the following procedure a Click the Limit disk space to radio button b In the text box enter a numerical value to specify the amount of disk space to assign to a particular user or group Use the drop down box to indicate KB MB GB TB PB or EB c Enter the amount of disk space which when filled will trigger a warning to the user or group member that the used disk space is near the disk capacity limi...

Page 39: ...ownload view clear and configure several types of event logs that are provided by the system The available logs are as follows Application log FTP log NFS log Security log System log Web HTTP shares log Web administration log Downloading Log Files The Download Log Files page on the NAS Manager allows you to download specific log files to your NAS appliance 1 On the PowerVault NAS Manager primary m...

Page 40: ...fic log files 1 On the NAS Manager primary menu click the Maintenance tab 2 On the Maintenance page select Logs 3 On the Logs page select the type of log you want to view 4 Click the radio button next to the log entry you want to view 5 In the Tasks list click Event Details 6 On the Log Details page click the Up and Down buttons to scroll through the log files 7 Click Back to close the Log Details...

Page 41: ...write events The system retains all events in the log and appends new events to the end of the file Clearing Log Files You can clear specific log files by performing the following steps 1 On the NAS Manager primary menu select Maintenance 2 On the Maintenance page select Logs 3 On the Logs page select the type of log you want to clear 4 In the Tasks list click Clear Log 5 On the Clear Log page cli...

Page 42: ...odically to determine whether the appliance is back online If the NAS Manager detects that the appliance has come back online it automatically returns the NAS Manager to the home page Managing Volumes The NAS Manager allows you to perform the most often used volume management tasks on the external disk arrays With the NAS Manager you can create delete and expand external volumes NOTE For managing ...

Page 43: ...ager for advance operations on all RAID controllers To prepare a volume to expand perform the following steps 1 On the NAS Manager primary menu select Disks 2 On the Disks page select Volumes 3 In the Volumes column of the Configure create or delete volumes select the volume to prepare for expansion by clicking on the adjacent radio button 4 On the Tasks list click Prep Expand 5 Select the disks y...

Page 44: ...y shares correctly When you delete a volume the operation can not be undone All the data in the volume will be lost 1 On the NAS Manager primary menu select Disks 2 On the Disks page select Volumes 3 In the Volume column of the Configure create or delete page select the volume to be deleted by clicking the adjacent radio button 4 In the Tasks list click Delete 5 Click OK 6 On the confirmation page...

Page 45: ...st disks for by clicking the adjacent radio button 4 On the Tasks list click Select A page titled with the adapter name that contains a list of disk drives displays Rescanning for Disks 1 On the NAS Manager primary menu select Disks 2 On the Disks page select the Disks 3 In the Adapter column on the Configure create or delete volumes page select the adapter to list disks for by clicking the adjace...

Page 46: ...cing a Disk Online 1 On the NAS Manager primary menu select Disks 2 On the Disks page select the Disks 3 In the Adapter column on the Configure create or delete volumes page select the adapter to list disks for by clicking the adjacent radio button 4 In the Tasks list click Select 5 In the Physical Disks column of the adapter page select the disk to force online 6 In the Tasks list on the adapter ...

Page 47: ...w w w d e l l c o m s u p p o r t d e l l c o m SE CT ION 3 Advanced Disk and Volume Management Using Array Manager ...

Page 48: ...rray and volume configuration from which you can do the following Manage the hardware redundant array of independent disks RAID solution Display all of your storage information in a graphical environment Array Manager Common Tasks This section provides a high level description of the most common procedures performed under Array Manager Creating a New Volume 1 Create a RAID 5 virtual disk from the ...

Page 49: ...additional information on storage objects The following sections provide more information about the left and right panes Left Pane The left pane shows the objects detected by the Array Manager software The major storage objects are the local computer object arrays disks and volumes By clicking the plus sign in front of a storage object you can see the subordinate storage objects under that object ...

Page 50: ...ayout is a graphical representation of how much of the disk is being used Progress shows the current progress percentage of completion for tasks Device is the type of disk small computer system interface SCSI integrated drive electronics IDE and so on Port identifies the controller card A SCSI port has zero or more target IDs and a target ID has one or more logical unit numbers LUNs LUN is the log...

Page 51: ...ports SCSI data transfer rates of up to 160 megabytes MB per second per channel You can create a maximum of 40 virtual disks per controller The following topics are discussed Recommended virtual disk configuration Creating virtual disks Deleting virtual disks Reconfiguring and managing virtual disks Recommended Virtual Disk Configuration It is recommended that each virtual disk created on your sys...

Page 52: ...ext to continue The Select Disks and Virtual Disk Attributes screen displays 5 Select the disks and confirm information presented in the wizard NOTE The PowerVault 750N and 755N only supports NTFS partitions Formatting all partitions NTFS allows for advanced features only available under that file system 6 Click Next to continue The Completing the Create Virtual Disk Wizard dialog box displays 7 C...

Page 53: ...licy Using check consistency Initializing disks Properties NOTE Because of hardware restrictions the PERC 3 DC and PERC 3 QC controllers will not detect a drive status change until you attempt to read from or write to the drive For example when an unconfigured drive is removed the controller will not detect the change until a you perform a manual rescan or read write to the drive Using Add Member ...

Page 54: ...or removing disks perform the following steps 1 Right click on the virtual disk whose type you want to transform The Virtual Disk Transform Type dialog box appears 2 Select RAID Type or Stripe Size from the available choices 3 Click OK to continue or Cancel to quit the operation A warning dialog box appears asking if you want to continue 4 Click Yes Transform Type displays progress information in ...

Page 55: ...hecked 2 Click Check Consistency The Check Consistency operation displays progress information in the right pane 3 To view progress click the parent of the virtual disk The status of the virtual disk is Resynching and progress information displays until the operation is finished Initializing Virtual Disks Initialize any virtual disk before you use it Perform the following procedure on any virtual ...

Page 56: ...o format the array disk perform the following steps 1 Right click the disk that you want to format 2 Click Format The right pane shows the status of the format The status displays Formatting until the operation is finished Rebuild The Rebuild command is enabled only when a disk is failed You can rebuild only on failed disks in redundant arrays RAID 1 or RAID 5 by performing the following steps 1 R...

Page 57: ...Confirm the successful completion of the operation by checking the properties displayed in the right pane The status of the array disk must be Ready and the type must be Spare Array Disk Unassign Global Hot Spare The Unassign Global Hot Spare command unassigns the hot spare disk To unassign the hot spare disk perform the following steps 1 Right click on the disk that is assigned as a hot spare 2 C...

Page 58: ...removing an array disk from a PERC 3 DC or PERC 3 QC controller NOTICE To prevent data loss it is recommended that you perform this operation before you remove any physical disk from an enclosure 1 Right click on the disk that you want to remove 2 Click Prepare to Remove and then click OK to continue When the lights on the disk you have prepared to remove stop blinking the disk is ready to be phys...

Page 59: ...ect Flush Cache The Flush Cache command forces the PERC 3 DC and PERC 3 QC controllers to write the contents of cache memory onto the virtual disks You might want to use this option if you find your application or disks in an unstable condition Enable Sound The Enable Sound command enables the controller alarm setting When enabled the alarm sounds in the event of a device failure To enable the ala...

Page 60: ... system activity Properties The Properties command displays controller attributes To view properties perform the following steps 1 Right click on the appropriate controller 2 Click Properties A Controller Properties dialog box appears displaying Name Vendor Status Type Firmware Version and Cache Size of the controller Disk Management This section describes conceptual and procedural information abo...

Page 61: ...a basic disk All other disks should be upgraded to dynamic during creation Upgrading a Basic Disk to a Dynamic Disk Because only dynamic disks can be used for online volume extension you are recommended to use Array Manager to upgrade all data disks on your system to dynamic The upgrade includes new disks which are added to the system as basic disks NOTICE Because of system recovery limitations th...

Page 62: ...and enable it to be seen as a part of the current system use the command Merge Foreign Disk Perform the following steps to merge foreign disks 1 From the PowerVault NAS Manager log on to the Terminal Services Advanced Client 2 Launch the Dell OpenManage Array Manager by clicking the System Management in the Advanced Administration Menu and then clicking Computer Management Foreign disks will appea...

Page 63: ...y the operating system drive should remain basic because of system recovery limitations Checking Partition or Volume Properties 1 Right click the partition or volume to be checked 2 Choose Properties from the context menu The Properties window displays 3 Check the properties for your volume Formatting a Partition or Volume 1 Right click the volume or partition you want to format and then click For...

Page 64: ...r might not display shares correctly 1 Right click the designated volume and click Delete Volume 2 Click Yes to delete or No to cancel The volume is removed immediately if you click Yes Working With Dynamic Volumes Dynamic volumes are volumes created on dynamic disks with Array Manager This section discusses how to create and extend dynamic volumes Creating a Dynamic Volume NOTE To take advantage ...

Page 65: ...f a disk or disks are selected and you click Query Max Size the size indicated will be the maximum size for the selected disk s However if you click Query Max Size a second time the size will be the maximum for all available disks 7 After all selections are made verify your settings and click Next You can choose a different disk for the volume you are creating 8 Click Modify to display the Modify ...

Page 66: ...ID 5 volume There is no unallocated space available on a dynamic disk You can extend simple and spanned volumes on dynamic disks onto a maximum of 32 dynamic disks After a volume is extended it cannot be mirrored or striped using software RAID No portion of a spanned volume can be deleted without deleting the entire spanned volume 1 Right click the simple or spanned volume you want to extend and t...

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Page 68: ...eed to install the DRAC Web Client software on the system that you plan to use as the DRAC client This software is included on the Resource CD See the DRAC documentation on the Resource CD for more information on how to install the DRAC Web Client software The DRAC must already be installed in your system See the Dell OpenManage Remote Assistant Card User s Guide on the Resource CD for instruction...

Page 69: ... DRAC uses the RacConf utility as described in the Dell OpenManage Remote Assistant Card User s Guide 10 Click Edit Config File Edit the configuration file and customize the DRAC The following is an example of setting information for both user and Internet protocol IP address AdminEntry0 Administrator Alias drac Password password NetConfig IpAddr 10 4 1 200 SubnetMask 255 255 0 0 GatewayAddr 0 0 0...

Page 70: ...s Configuring SNMP Community Properties 1 Click Maintenance 2 Click Terminal Services 3 Log in to the Terminal Services session 4 Click the Advanced Administration Tool icon to access the PowerVault Advanced Administration Menu 5 From the PowerVault Advanced Administration Menu select System Management and click Computer Management 6 From the Computer Management console tree click Services and App...

Page 71: ...u can add additional community and host names as necessary NOTE If you change existing SNMP settings your changes take effect immediately You do not need to restart the SNMP service for your settings to take effect If you are configuring SNMP for the first time you must restart SNMP before these settings take effect Configuring SNMP Agent Properties 1 Click Maintenance 2 Click Terminal Services 3 ...

Page 72: ... item right click the item and then click What s This NOTE If you change existing SNMP settings your changes take effect immediately You do not need to restart the SNMP service for your settings to take effect If you are configuring SNMP for the first time you must restart SNMP before these settings take effect ...

Page 73: ...w w w d e l l c o m s u p p o r t d e l l c o m SE CT ION 5 System Recovery Backup and Restore ...

Page 74: ...n includes the following procedures Reinstalling the operating system using the Reinstallation CD Performing system setup Restoring the system state backup see Restoring System State Data for more information Reinstalling the Operating System NOTICE When using the Reinstallation CD you will lose all data on the operating system drive 1 Insert the Reinstallation CD into the CD drive 2 Shutdown the ...

Page 75: ...to connect to the system 7 Use the Dell OpenManage Array Manager to merge into the system any data containers that were previously defined See the Merging Foreign Disks section in System Recovery Backup and Restore for more information about merging disks Initial System Setup After the operating system is reinstalled on the system you should configure the system again to establish network communic...

Page 76: ...og in to the Terminal Services session 4 Go to the Advanced Administration Menu 5 Select Administrative Tools and click Perform System State Backup The Performing System State Backup window displays 6 Click OK to continue 7 Select the location to store your system state backup and click OK NOTE System State Backup takes approximately five minutes to complete and requires approximately 250 megabyte...

Page 77: ...w displays 10 Click symbol next to File 11 Click symbol next to Media Created on You are prompted for your backup file location 12 If the location is correct click OK otherwise browse to the correct backup file location An icon labeled System State appears in the What to Restore window 13 Click symbol next to System State You are asked to confirm your backup file location again 14 If the location ...

Page 78: ... volumes to a locally attached tape drive or to a file NOTE You must have a supported SCSI card installed and have a tape drive to back up your data volumes to tape You can get to the Windows 2000 Backup and Recovery Tools by clicking the Maintenance tab on the NAS Manager primary menu and clicking Backup or by clicking Windows 2000 Backup Recovery Tools on the Advanced Administration Menu under A...

Page 79: ...twork accelerator agents can both be installed remotely by installing the agent to the system from a remote system on the network See the documentation for your backup software for more information on how to install the network accelerator agents Third Party Backup Software for Local Backups The following information explains how to install and use the VERITAS Backup Exec and ARCserve 2000 softwar...

Page 80: ...should autoplay 2 If the CD does not autoplay open Microsoft Windows Explorer and right click the CD drive that contains the VERITAS software 3 Select Autoplay from the menu 4 Follow the instructions in the documentation that came with your backup software Using VERITAS Backup Exec Remote Administrator 1 On the remote system click the Start button and point to Programs VERITAS Backup Exec VERITAS ...

Page 81: ...ve 2000 Product Explorer window displays 4 Follow the instructions in the documentation that came with your backup software Installing ARCserve Manager on the Remote System 1 Insert the ARCserve 2000 CD in the CD ROM drive of the remote system The CD should autoplay 2 If the CD does not autoplay open Windows Explorer and right click the CD ROM drive that contains the ARCserve 2000 software 3 Selec...

Page 82: ...ec and Computer Associates ARCserve to backup your open files rather than backing up persistent images NOTE Do not use Computer Associates ARCserve to backup or restore persistent images To back up a persistent image correctly to ensure that you can restore it properly perform the following steps 1 Use the NAS Manager to create a persistent image NOTE For increased performance only backup read onl...

Page 83: ...ckup device Limitations on Backing Up Persistent Images You cannot do incremental or differential backups of persistent images You cannot use GFS rotation schemes when backing up persistent images You cannot schedule a backup of a persistent image You must do a manual backup of persistent image files because each persistent image file name is unique in that it includes the date and time hour minut...

Page 84: ...ers NOTE Most of the tape device drivers are located in the c dell drivers directory However you should always check the http support dell com website for updated drivers and patches Installing Drivers for PowerVault Tape Drives To install drivers for the PowerVault tape drives perform the following steps 1 Connect the Dell PowerVault tape device and restart the system 2 Connect to the PowerVault ...

Page 85: ...er files 19 Make sure the wizard has selected the appropriate PowerVault tape device and click Next 20 Click Finish 21 Click Close to exit the driver properties dialog box Installing Drivers for PowerVault Tape Drive Media Changers To install drivers for tape media changers when using Windows 2000 backup and recovery tools perform the following steps 1 Connect the PowerVault tape device and restar...

Page 86: ...In Optional search locations click the checkbox for Specify a location Deselect the other checkbox 15 Click Next A dialog box displays with a field for you to enter the location of the device driver 16 In the path for Copy manufacturer s files from specify the folder name that contains the device drivers and click OK 17 Click Next The Upgrade Device Driver Wizard searches the specified folder for ...

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Page 88: ...e is a point in time copy of a disk volume Unlike conventional volumes the information in the persistent image is static A persistent image contains an exact copy of the file system at the time the persistent image was created If you change a file on the active file system after taking a persistent image the persistent image contains the old version of the file If an active file gets corrupted or ...

Page 89: ...ystem starts deleting files depending on the retention weight and age of the persistent image The system first looks for the persistent image with the with the lowest retention weight in the cache file and deletes the oldest persistent image with that retention weight After all persistent images with that lowest retention weight have been deleted Dell ActiveArchive looks for and deletes the oldest...

Page 90: ... volume To access the ActiveArchive directory from the NAS Manager home page click Disks and then click ActiveArchive Each persistent image is mounted as a volume on the file system to allow access by clients Persistent images are created as read only Persistent image directories are used in the same way that conventional directories are used The files and folders in the persistent image directori...

Page 91: ... access You do not need to change the permissions of the persistent images and their subdirectories These files and folders will retain the original files and folders permissions Preparing Your Volumes for Persistent Images Before you take or schedule persistent images you must prepare each of your volumes for persistent images This process creates the cache file and other files needed for taking ...

Page 92: ...umes read only persistent image images are static recording the precise content of the originating volume at the time you created the persistent image Displaying the List of Persistent Images The Persistent Images page displays all current active persistent images Each entry identifies the date and time the persistent image was created and the volume it preserves Select an individual persistent im...

Page 93: ... AM PM W Day of the week w Three letter day of the week Percent sign 5 Click OK to save the new scheduled persistent image Deleting a Persistent Image Schedule 1 On the NAS Manager primary menu click Disks then click ActiveArchive 2 Click Schedules 3 On the Schedules page click the check box next to the scheduled persistent image to be deleted 4 In the Tasks list on the Schedule page click Delete ...

Page 94: ...es configure the persistent image environment and set persistent image retention weights Taking a New Persistent Image on Demand 1 On the NAS Manager primary menu click Disks then click ActiveArchive 2 Click Persistent Images 3 In the Tasks list on the Persistent Images page click New 4 Use the drop down menu to select the Volume s to preserve NOTE To select multiple volumes press and hold the Ctr...

Page 95: ...ersistent image that is to be deleted 4 In the Tasks list click Delete 5 Click OK to delete the persistent image Setting Persistent Image Retention Weights To change the retention weight deletion priority of a persistent image you must edit the persistent image properties by selecting an image from the Persistent Image page and then clicking Properties in the task list 1 On the NAS Manager primary...

Page 96: ...mization Reducing the inactive period allows persistent images to begin on systems where disk inactivity is rare at the possible expense of synchronization problems within applications that are concurrently writing to multiple files Inactive Time Out Specifies the amount of time the server should continue to retry to create a persistent image default 15 minutes A persistent image will not start un...

Page 97: ... to be maintained Ensure that adequate space is available on the persistent image files location drive 6 Click OK Accessing Stored Persistent Images in ActiveArchive NOTE Only Windows clients CIFS can access Dell ActiveArchive persistent images NOTE The name of the utility that creates persistent images is Dell ActiveArchive The name of the directory where Dell ActiveArchive persistent images are ...

Page 98: ... To restore volumes from a persistent image perform the following steps 1 On the NAS Manager primary menu click Disks then click ActiveArchive 2 Click Restore Persistent Images 3 On the Persistent Images Restore page click the radio button next to the persistent image that is to be restored 4 Click OK to restore the volumes protected by the persistent image or click Cancel to leave the volume inta...

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Page 100: ...g steps NOTE To use the NAS Manager you must be logged in as Administrator The NAS Manager default administrator user name is administrator and the default password is powervault 1 From the NAS Manager click Maintenance 2 Click Terminal Services 3 Log in as administrator Installing Multilanguage User Interface MUI Support NOTE Installing the MUI for your language automatically installs the appropr...

Page 101: ...unch the Multilanguage File Installation installer program 9 In the installer window select the languages to be installed Next from the drop down menu set the default MUI language 10 Click OK to perform the installation 11 If an Insert Disk windows appears you must perform the following steps a Click OK b In the Files needed window click Browse and browse to the i386 directory on the Localization ...

Page 102: ...tware required to support a specific language perform the following steps 1 Insert the Localization CD that came with the PowerVault 75xN into the CD drive on your NAS appliance 2 From a client connect to the NAS Manager 3 Click the Maintenance tab and then click Terminal Services to create a Terminal Services Advanced Client session with the NAS appliance 4 Login to the system as an Administrator...

Page 103: ...calable bandwidth up to 800 Mbps at full duplex FEC requires support in the NIC and the switch Broadcom s Smart Load Balance and Fail Over supported by Broadcom s Advanced Server Program Driver offers a simple method to team two Alteon or Broadcom Gigabit Ethernet adapters together to provide load balancing and fail over The program also allows an onboard Intel NIC to a member of a team to provide...

Page 104: ...be segmented or reconfigured ALB can also be used over gigabit Ethernet links providing throughputs up to four Gbps Intel s Intel s PROSet utility also provides support for Adapter Fault Tolerance AFT in which a secondary Intel PRO 100 adapter backs up the link between the primary server and the switch for continued operation if the primary link fails When using the Intel PROSet utility with the P...

Page 105: ...pter is not supported 11 Click OK Removing an Adapter From a Network Team To remove an adapter from a network team through the Network Teaming utility Broadcom Advanced Server Control Suite perform the following steps 1 Click Maintenance 2 Click Terminal Services 3 Log into the Terminal Services session as administrator 4 Under Administrative Tools on the Advanced Administration Menu click Broadco...

Page 106: ...ct the team name in the Configuration box 7 Select the new type of team and click OK to apply the change The types of team include Smart Load Balance and Fail Over FEC GEC and Link Aggregation IEEE 802 3ad Creating Network Teams Using the Intel PROSet Utility NOTE This procedure is for Intel network adapters only Create network teams through the Network Teaming utility Intel PROSet II To access th...

Page 107: ...nced Administration Menu click Intel Network Teaming The Network Teaming utility Intel PROSet II displays 5 In the tree view click the team to remove 6 Click Action and click Remove Removing an Adapter From a Network Team Using the Intel PROSet Utility NOTE This procedure is for Intel network adapters only Remove an adapter from a network team through the Network Teaming utility Intel PROSet II To...

Page 108: ... and click Next The types of team include AFT ALB FEC and IEEE 802 3ad 8 Click OK to close Services for UNIX Services for UNIX SFU provides the tools needed to integrate UNIX and Windows networks by leveraging existing UNIX network resource and expertise SFU includes more than 60 of the most common UNIX command line utilities to provide a familiar environment for UNIX users and administrators Serv...

Page 109: ... the logging file and the operations to audit Locking is the grace period for locks and a list of current locks Client Groups is used to group client systems for easier setting of permissions UNIX Utilities UNIX utilities provided with SFU are listed in below Ta b l e 7 1 C a te g o rie s o f U NIX Uti l i tie s Category Utility File and Directory Utilities basename cp diff dirname dos2unix find l...

Page 110: ...ds do not pass over the network NTLM must be supported on the client side of the login as well however When using NTLM login users are restricted to local drives on the system they are logged in to If they need to map network resources they can do so by explicitly mapping with full credentials Administration The telnet server is administered using the SFU MMC snap in or the tnadmin program The opt...

Page 111: ... Host making ActivePerl an excellent tool for system administration tasks User Name Mapping User Name Mapping provides mapping of names between the UNIX and Windows environments You can perform User Name Mapping either from SFU or by clicking on NFS on the Services page of the NAS Manager With User Name Mapping you can create simple maps between Windows Powered user accounts and corresponding UNIX...

Page 112: ... Mapping The User Name Mapping on Local Computer window displays You can use this window to define your user maps Defining Maps To define simple maps in SFU select the Simple Maps check box and perform the following steps 1 Specify the Windows Domain 2 Specify the NIS Domain 3 Optionally specify the NIS Server 4 Click Apply to create the maps If you are defining advanced maps you create user and g...

Page 113: ...up the maps 4 Click Backup To restore the a previously backed up set of maps perform the following steps 1 From the SFU window click User Name Mapping 2 Click Map Maintenance 3 Specify the name and location of the file that contains the saved maps 4 Click Restore Basic Scenarios For UNIX and Windows NT Username Mapping an NIS Server must already exist in the UNIX environment Username Mapping assoc...

Page 114: ...has a standard UAM built in which uses the clear text password or Apple s RandNum Exchange method of security Microsoft Authentication offers an additional level of security because the password is used as a key to encrypt a random number If the system administrator has determined that encryption is an important security measure you may be asked to use Microsoft Authentication in addition to Micro...

Page 115: ...taller file on the Microsoft UAM volume 3 Click Continue in the Installer Welcome screen The installer will report whether the installation succeeded If the installation has succeeded Macintosh users of this workstation will be offered Microsoft Authentication when they connect to the system Adapter Bindings FSM can bind to only one network adapter By default it is bound to the embedded 10 100TX N...

Page 116: ...vers You should not need to change this option on your system Frame Type and Network Number Frame types define the packet formats that are used by different networks It is important that all systems in a network have the same frame type so that they can communicate with the rest of the network When you are configuring your system it attempts to autodetect the frame type for the client In most case...

Page 117: ...esult users have the flexibility to Consolidate directory management when multiple directories are required Manage accounts from either directory Use directory enabled applications devices and services based on the Windows 2000 Active Directory service MSDSS is easy to use and makes synchronization and Active Directory setup easy through its management interface It is fully featured to allow users...

Page 118: ...wer layers If you are migrating NDS you can import the user and group information from one NDS server to the MSDSS server because you have one user database per tree You can then migrate the file system Remember that each Novell server has its own file system which is not replicated to other servers whereas NDS is replicated to other servers After the files are migrated you can uninstall NDS from ...

Page 119: ...orm a one time migration The prompts will guide you through the following steps a Right click MSDSS in the console tree and then click New Session to start the New Session Wizard b Specify whether objects will be copied from NDS or Bindery c Click Migration d If you plan to migrate files as well as directory objects click the Migrate Files check box You will also run the File Migration utility e S...

Page 120: ... are logged on with the correct Active Directory NDS or Bindery credentials On the Step 3 Source and Target tab under Source NDS Bindery click the volume or directories from which you want to migrate files Under Target Active Directory click the shares or directories to which you want to migrate files click the Map button and then click Next If the NDS or Bindery volume you selected in the source ...

Page 121: ...ions see MSDSS Password Management in MSDSS Deployment Understanding Synchronization and Migration available at http www microsoft com Medium Sized or Large Environment An organization large enough to have WAN links will probably choose either to synchronize its networks temporarily while performing a gradual migration over time up to three months for a large network or it will prefer to use synch...

Page 122: ... to NDS and back d Specify the path to the Active Directory container into which you want to copy items e Accept the default domain controller in which to store the session database f Specify the NDS Container or Bindery Container from which to copy items g Provide the name and password of the Novell administrative account h On the Initial Reverse Synchronization page select Perform an initial rev...

Page 123: ...ersions such as GroupWise to Exchange as separate projects Migrate the pilot group of users and their files adapt instructions from the migration steps provided in the Small Environment section Get the pilot group s feedback and then set a schedule to migrate additional groups of users according to the priorities you have established Migrate the rest of the users as appropriate for example if you ...

Page 124: ... If your system contained two processors when you received it you do not need to perform this procedure NOTE If you have a two processor system and reinstall the operating system from the Reinstallation CD you do not need to perform this procedure The operating system reinstall includes this upgrade To update the HAL file on your NAS appliance follow the following procedure 1 Open the NAS Manager ...

Page 125: ...nt and server Information such as a credit card number sent over this connection is encrypted so that it cannot be intercepted and used by unauthorized parties Two types of certificates are used in SSL Each type has its own format and purpose Client certificates contain personal information about the clients requesting access to your site that allows you to positively identify them before allowing...

Page 126: ...ain a certificate server and assume responsibility for validating identification information and issuing server certificates For more information see Obtaining a Server Certificate From a Certification Authority PowerVault 750N 755N Certificate By default the PowerVault 750N 755N has a self generated and self signed certificate The configured SSL port is 1279 NOTE For non SSL communication use por...

Page 127: ...ove your identify before processing your request or issuing you a certificate 9 Use the Web Server Certificate Wizard to install your certificate For more information about SSL see the Internet Information Services online help Console Redirection Console redirection allows you to maintain a NAS appliance from a remote location by redirecting keyboard input and text output through the serial port G...

Page 128: ...perTerminal terminal emulation software However the version of HyperTerminal included with most Windows operating systems does not provide the correct screen size the arrow and function keys do not work and there is no method of creating macros It is recommended that you either upgrade your version of HyperTerminal to HyperTerminal Private Edition 6 1 or later or select new terminal emulation soft...

Page 129: ...inal 2 Enter any name for the new connection and select any icon 3 Click OK 4 From the Connect to pulldown menu select a COM port available on your client system and click OK After you have selected an available COM port the COM port properties window is displayed 5 Select Bits per second Console redirection supports 9600 19 2K 57 6K or 115 2K bps 6 Set Data bits to 8 7 Set Parity to None 8 Set St...

Page 130: ...em BIOS To use console redirection to shut down a system and troubleshoot it or to change small computer system interface SCSI BIOS configurations perform the following steps 1 Restart the system See Configuring Special Keys found later in this document for a recommendation on how to do this 2 When the system begins to reboot use console redirection to watch and interact with the system during the...

Page 131: ... escape sequence that must be sent to represent a special key or command NOTE When defining macros in HyperTerminal you must press Ins before Esc to signify that you are sending an escape sequence rather than escaping out of the dialog box Ta b l e 7 3 V T 10 0 2 2 0 S u p p or te d E s c a pe S e q u en c e s Key Supported Sequences Terminal Emulation Up arrow Esc Shift a VT100 220 Down arrow Esc...

Page 132: ...VT220 Shift Tab Esc Shift z Esc 0 Shift z VT100 VT220 Ta b l e 7 4 A N S I S u p p o rte d E s c a p e S e q u e nc e s Key Supported Sequences Up arrow Esc Shift a Down arrow Esc Shift b Right arrow Esc Shift c Left arrow Esc Shift d F1 Esc Shift op F2 Esc Shift oq F3 Esc Shift or F4 Esc Shift os F5 Esc Shift ot F6 Esc Shift ou F7 Esc Shift ov Ta b l e 7 3 V T 10 0 2 2 0 S u p p or te d E s c a p...

Page 133: ...s for the function keys it is recommended that you set up macros for the additional escape sequences listed in Table 7 5 F8 Esc Shift ow F9 Esc Shift ox F10 Esc Shift oy F11 Esc Shift oz F12 Esc Shift oa Ta b l e 7 5 A d d i t ion a l E s c a p e S e q u e n ce s Key Combination Supported Sequence Alt key Esc key Ctrl Alt Del Esc Shift r Esc r Esc Shift r This combination reboots the server Ctrl S...

Page 134: ...taining persistent images perform the following steps 1 On the NAS Manager primary menu click Disks 2 Click ActiveArchive 3 Click Schedules 4 Select a scheduled persistent image and click Delete 5 Repeat until all scheduled persistent images are deleted 6 Click Back 7 Click Persistent Images 8 Select a persistent image and click Delete 9 Repeat until all persistent images are deleted 10 Click Main...

Page 135: ...Advanced Features 7 37 19 Click Defragment You are notified when defragmentation is complete 20 Exit Terminal Services Client 21 Reschedule your persistent images for this volume ...

Page 136: ...7 38 Adv a n c ed Fe a tu r es w w w d e l l c o m s u p p o r t d e l l c o m ...

Page 137: ...w w w d e l l c o m s u p p o r t d e l l c o m SE CT ION 8 Online Server Diagnostics ...

Page 138: ...st module Server Diagnostics diagnoses problems on individual appliances It does not address problems that arise on the network level unless the problem resides with a specific network interface controller NIC on a single appliance Features Server Diagnostics offers test modules for the following appliance components Some tests can be run only on the local system Microprocessor Hard disk drive Dis...

Page 139: ...and then OK to close the window and return you to the NAS desktop To install the Server Diagnostics perform the following steps 1 Insert the Dell PowerVault 75xN Resource CD into the CD drive of your NAS appliance 2 If the installation program does not start automatically click the Start button and click Run 3 In the Run dialog box click Browse double click the CD and double click setup exe 4 Clic...

Page 140: ... can run the Online Server Diagnostics Using the Online Server Diagnostics This section explains how to start configure and run your server diagnostics Starting the Online Server Diagnostics To start the diagnostics perform one of the following procedures 1 On the NAS Manager primary menu click Maintenance 2 Click Online Server Diagnostics Specifying a Target Appliance NOTE Online Server Diagnosti...

Page 141: ...t the Server Diagnostics 2 Specify a target NAS appliance 3 In the main window click Advanced Settings 4 In the Advanced Settings window set the options you need See Advanced Settings for a description of each option Running Online Server Diagnostics To run a diagnostic perform the following steps 1 If you have not already done so start the Server Diagnostics 2 Specify a target NAS appliance 3 In ...

Page 142: ...etting which is initially set to 10 minutes Click here to close this window Exiting Diagnostics To exit the Server Diagnostics program click Logoff NOTE If you close the server diagnostics window without clicking Logoff you must either wait 10 minutes or log off your system completely before you can restart Server Diagnostics For further information refer to the Online Help available within the Se...

Page 143: ...www d e l l c o m s u p p o rt d el l co m S E C T I O N 9 Tr o u b l e s h o o t i n g ...

Page 144: ...ame or IP address 1279 for SSL connections XCOPY will not copy my persistent images Dell ActiveArchive is enabled XCOPY will not read the persistent images on a volume Do not use XCOPY to copy persistent images I have just deleted a volume in Dell OpenManage Array Manager and now I am unable to view my shares in the PowerVault NAS Manager In the event that a volume with shares is deleted PowerVaul...

Page 145: ...S Manager and check that the configuration settings were correct From a Macintosh client users cannot modify or delete a file that a Windows client has accessed The time is not properly synchronized between clients and the system Make sure that clients have their time synchronized within ten minutes relative to the time zone I rebooted through the PowerVault NAS Manager from a Macintosh client Sev...

Page 146: ...lt NAS Manager In PowerVault NAS Manager if I click OK and then click Cancel it doesn t seem to cancel the operation Cancel does not dynamically stop an update to the system after you click OK If an operation has been performed in error the system administrator must change the setting back manually I see the following error message in the event log WMI ADAP was unable to load the winspool drv perf...

Page 147: ... remains selected The Check All box does not automatically deselect This does not indicate that all items in the list are selected This behavior does not affect functionality The Check All box does not indicate what has specifically been selected or deselected I have rebooted my NAS appliance from a Macintosh client but several minutes have passed and my NAS appliance has not rebooted The most lik...

Page 148: ...ervices to confirm the removal I can still see the shared folder in the FTP section of the MMC By default this folder is not deleted by the PowerVault NAS Manager Manually remove this listing from the listed shared folders in the FTP section of the MMC I cannot use the Back button in Netscape Navigator for the Online Help in the PowerVault NAS Manager This feature is not supported Use the Previous...

Page 149: ...d and then attempt to take the persistent image again To confirm that the persistent image cache file has been created check the Status Area of the ActiveArchive section of the PowerVault NAS Manager I cannot take persistent images of my file system The cache file is full Delete one or more persistent images until sufficient space is free in the cache file to create the additional persistent image...

Page 150: ...ailable through Terminal Services While viewing the properties of a user I selected the General tab The fields for this user are now all blank You were already in the General area and the page did not refresh properly Select Cancel or click Back of your browser Next reselect the user for whom you wanted to view properties While updating client access to an NFS share the option to select No Access ...

Page 151: ...Vault NAS Manager menu bar Next add or remove the appropriate members to or from the local group After using Terminal Services to connect to my NAS appliance I am unable to type in my native language The NAS appliance is set to English the default language You can install your native language character set from the Localization CD that was shipped with your system For installation instructions see...

Page 152: ...9 10 Trou b lesh oot i ng w w w d e l l c o m s u p p o r t d e l l c o m ...

Page 153: ...ods 1 8 multiple files 1 13 over an IP network 1 11 using Kick Start diskette 1 11 with DHCP 1 4 controller commands 3 12 flush cache 3 13 properties 3 14 rescan 3 13 sound 3 13 D Dell ActiveArchive 6 2 Dell OpenManage Array Manager 3 1 console 3 3 Dell OpenManage Remote Assistant Card 4 2 DHCP service integrated 1 6 disk arrays managing 3 5 disk management 3 14 disk signature 3 14 merging foreign...

Page 154: ...deleting 6 9 deleting schedule 6 7 editing schedule properties 6 7 new 6 8 scheduled 6 4 properties controller command 3 14 R remote configuration 1 8 1 12 Remote Kick Start 1 6 1 8 starting 1 8 rescan controller 3 13 S shares 2 4 managing 2 4 SNMP agent properties 4 5 community properties 4 4 sound disable 3 13 enable 3 13 system failure 5 2 recovery 5 2 reinstallation 5 2 setup 5 3 system state ...

Page 155: ... 3 Index 3 volume continued creating 3 2 deleting 3 2 3 18 expanding 3 3 formatting 3 17 W warnings 13 warranty information 11 Windows 2000 backup and recovery tools 5 6 help 2 3 installing tape drives 5 12 ...

Page 156: ...4 Index 4 Index ...

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