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Getting Help
Technical Assistance
If you need help with a technical problem, Dell is ready to assist you.
1.
Make a copy of the Diagnostics Checklist and fill it out.
2.
Use Dell's extensive suite of online services available at Dell Support (
support.dell.com
) for help with installation and troubleshooting procedures.
3.
If the preceding steps have not resolved the problem, contact Dell.
When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If
you do not have an Express Service Code, open the
Dell Accessories
folder, double-click the
Express Service Code
icon, and follow the directions.
For instructions on using the technical support service, see "
Technical Support Service
."
NOTE:
Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on
availability.
Online Services
You can access Dell Support at
support.dell.com
. Select your region on the
WELCOME TO DELL SUPPORT
page, and fill in the requested details to access
help tools and information.
You can contact Dell electronically using the following addresses:
l
World Wide Web
www.dell.com/
www.dell.com/ap/
(for Asian/Pacific countries only)
www.euro.dell.com
(for Europe only)
www.dell.com/la/
(for Latin American countries)
l
Anonymous file transfer protocol (FTP)
ftp.dell.com/
Log in as user:
anonymous
, and use your e-mail address as your password.
l
Electronic Support Service
(for Asian/Pacific countries only)
support.euro.dell.com
(for Europe only)
l
Electronic Quote Service
(for Asian/Pacific countries only)
l
Electronic Information Service
Physical
Dimensions
440 x 354 x 43 mm
(17.3 x 13.9 x 1.7 inches)
Weight
4.36 kg (9.5 lb)
Environmental
Temperature:
Operating
0
º
to 50
º
C (32
º
to 122
º
F)
Storage
-40
º
to 70
º
C (-40
º
to 158
º
F)
Relative humidity:
Operating
10% to 90%
Storage
5% to 90%
NOTE:
Call technical support from a telephone near or at the computer so that technical support can assist you with any necessary procedures.
NOTE:
Dell's Express Service Code system may not be available in all countries.