Dell NX3230 Owner'S Manual Download Page 124

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If the issue is resolved, restart the system, open the

System Setup

page , and check if the non-

functioning USB ports are enabled.

NOTE: Older OSs may not support USB 3.0.

Check if USB 3.0 is enabled in System Setup. If enabled, disable it and see if the issue is resolved.

In the

IDRAC Settings Utility

, ensure

USB Management Port Mode

is configured as

Automatic

Standard OS Use

Replace the keyboard/mouse with a working keyboard/mouse.
If the issue is not resolved, proceed to the next step to troubleshoot other USB drives attached to the
system.

Turn off all attached USB drives, and disconnect them from the system.

Restart the system, and if your keyboard is functioning, open the

System Setup

page.

Verify that all USB ports are enabled on the

Integrated Devices

screen, in the System Setup options.

10.

Check if USB 3.0 is enabled on the

System Setup

page. If it is enabled, disable it and restart your

system.
If your keyboard is not functioning, you can also use remote access.

11.

If the system is not accessible, reset the NVRAM_CLR jumper inside your system and restore the

BIOS to the default settings.

12.

On the

IDRAC Settings Utility

, ensure

USB Management Port Mode

is configured as

Automatic

Standard OS Use

13.

Reconnect and turn on each USB drive one at a time.

14.

If a USB drive causes the same issue, turn off the device, replace the USB cable with a known good

cable, and turn on the device.

Next steps

If all troubleshooting fails, see the Getting Help section in this document.

Troubleshooting iDRAC Direct (USB XML configuration)

About this task

For information about the USB storage device and server configuration, see the

Integrated Dell Remote

Access Controller User's Guide

dell.com/esmmanuals

Steps

Ensure your USB storage device is connect to the front USB Management Port, identified by

icon.

Ensure your USB storage device is configured with an NTFS or a FAT32 file system with only one

partition.

Verify that the USB storage device is configured correctly. For more information about the

configuring the USB storage device, see the

Integrated Dell Remote Access Controller User's Guide

dell.com/esmmanuals

In the

IDRAC Settings Utility

, ensure the

USB Management Port Mode

is configured as

Automatic

iDRAC Direct Only

Ensure the

iDRAC Managed: USB XML Configuration

option is either

Enabled

Enabled only when

the server has default credential settings

Remove and reinsert the USB storage device.

If import operation does not work, try with a different USB storage device.

124

Summary of Contents for NX3230

Page 1: ...Dell Storage NX3230 Owner s Manual Regulatory Model E31S Series Regulatory Type E31S001 ...

Page 2: ...problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2015 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their res...

Page 3: ...gging in to iDRAC 21 Managing your system remotely 21 Downloading drivers and firmware 21 3 Pre OS management applications 22 Navigation keys 22 About System Setup 22 Entering System Setup 23 System Setup Main Menu 23 System BIOS screen 23 System Information screen 24 Memory Settings screen details 24 Processor Settings screen 25 SATA Settings screen 26 Boot Settings screen 29 Network Settings scr...

Page 4: ...ls 42 Front bezel optional 42 Removing front bezel 42 Installing front bezel 43 Removing system cover 43 Installing system cover 44 Inside system 45 Cooling shroud 46 Removing cooling shroud 46 Installing cooling shroud 47 System memory 47 General memory module installation guidelines 49 Mode specific guidelines 49 Sample memory configurations 51 Removing memory modules 53 Installing memory module...

Page 5: ...vFlash media card 79 Replacing SD vFlash card 79 Removing the vFlash media unit 80 Installing the vFlash media unit 81 Integrated storage controller card 82 Removing integrated storage controller card 82 Installing integrated storage controller card 83 Network daughter card NDC 84 Removing NDC 84 Installing NDC 85 Processors 86 Removing processor 86 Installing processor 90 PCIe card holder 92 Remo...

Page 6: ...TPM for BitLocker users 122 Re enabling TPM for TXT users 122 5 Troubleshooting your system 123 Safety first for you and your system 123 Troubleshooting system startup failure 123 Troubleshooting external connections 123 Troubleshooting video subsystem 123 Troubleshooting USB drive 123 Troubleshooting iDRAC Direct USB XML configuration 124 Troubleshooting iDRAC Direct laptop connection 125 Trouble...

Page 7: ...ostics 137 Dell Embedded System Diagnostics 137 When to use Embedded System Diagnostics 137 Running Embedded System Diagnostics from Boot Manager 137 Running Embedded System Diagnostics from Dell Lifecycle Controller 137 System diagnostic controls 138 7 Jumpers and connectors 139 System board jumper settings 139 System board connectors 140 Disabling forgotten password 142 8 Technical specification...

Page 8: ...s NX3230 Item Indicator Button or Connector Icon Description 1 Diagnostic indicators The diagnostic indicators glows up to display issue status 2 System identification button The identification buttons on the front and back panels can be used to locate a particular system within a rack When one of these buttons is pressed the system status indicator on the back flashes until one of the buttons is ...

Page 9: ...information such as Service Tag NIC MAC address and so on as per your need 6 HDDs Up to twelve 3 5 inch hot swappable HDDs 7 USB management port iDRAC Direct Allows you to connect USB drives to the system or provides access to the iDRAC Direct features For more information see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals The USB management port is USB 2 0 compli...

Page 10: ...s can cause the system to stop responding at startup without any video output See the Getting help section in this document HDD indicator The indicator blinks amber if a HDD experiences an error See the System Event Log to determine the HDD that has an error Run the appropriate Online Diagnostics test Restart system and run embedded diagnostics ePSA If the HDDs are configured in a RAID array resta...

Page 11: ...indicator The indicator blinks amber if a PCIe card experiences an error Restart the system Update any required drivers for the PCIe card Re install the card If the issue persists see the Getting help section in this document NOTE For more information on supported PCIe cards see the Expansion Card Installation Guidelines section in this document Hard disk drive indicator codes Figure 2 HDD indicat...

Page 12: ...ks green slowly Drive rebuilding Steady green Drive online Blinks green three seconds amber three seconds and turns off six seconds Rebuild aborted iDRAC Direct LED indicator codes NOTE The iDRAC Direct LED indicator does not glow for the USB mode Figure 3 iDRAC Direct LED indicator 1 iDRAC Direct status indicator The table here lists iDRAC Direct activity when configuring iDRAC Direct by using th...

Page 13: ... is connected Flashing green on for two seconds and off for two seconds Indicates that the laptop connected is recognized Turns off Indicates that the laptop is unplugged Back panel features and indicators Figure 4 Back panel features and indicators NX3230 Item Indicator button or connector Icon Description 1 System identification button The identification buttons on the front and back panels can ...

Page 14: ...on cards 5 Serial connector Allows you to connect a serial device to the system 6 Video connector Allows you to connect a VGA display to the system 7 USB connector 2 Allows you to connect USB drives to the system The ports are USB 3 0 compliant 8 Full height PCIe expansion card slot 3 Allows you to connect up to three full height PCI Express expansion cards 9 Ethernet connector 4 Four integrated 1...

Page 15: ...work at its maximum port speed 1 Gbps or 10 Gbps Link indicator is amber The NIC is connected to a valid network at less than its maximum port speed Activity indicator is blinking green Network data is being sent or received Power supply unit indicator codes Each AC PSU has an illuminated translucent handle and each DC PSU when available has an LED that serves as an indicator to show whether power...

Page 16: ...ncy feature set health status and supported voltage Replace the PSU that has the blinking indicator with a PSU that matches the capacity of the other installed PSU NOTE For AC PSUs use only PSUs with the Extended Power Performance EPP label at the back Mixing PSUs from previous generations of servers can result in a PSU mismatch condition or failure to turn on D Flashing amber Indicates an issue i...

Page 17: ...PSU is not supported and triggers a mismatch E Not lit Power is not connected Figure 7 DC PSU status indicator 1 DC PSU status indicator Convention Power indicator pattern Condition A Green The handle LED indicator glows green indicating that a valid power source is connected to the PSU and that the PSU is operational B Flashing green When hot swapping a PSU PSU LED blinks green This indicates tha...

Page 18: ...tion on documents that you can refer to for setting up and managing your system To Refer to Install your system into a rack Rack documentation included with your rack solution Set up your system and know the system technical specifications Getting Started With Your System that shipped with your system or see dell com storagemanuals Set up cable and configure your system Setup Placemat at dell com ...

Page 19: ...er cards deploy the cards and manage the storage subsystem Storage controller documentation at dell com storagecontrollermanuals Check the event and error messages generated by the system firmware and agents that monitor system components Dell Event and Error Messages Reference Guide at dell com esmmanuals Quick Resource Locator Use the Quick Resource Locator QRL to get immediate access to system ...

Page 20: ...can set up the Integrated Dell Remote Access Controller iDRAC IP address by using one of the following interfaces 1 iDRAC Settings utility 2 Dell Lifecycle Controller 3 Dell Deployment Toolkit 4 Server LCD panel You can configure iDRAC IP by using 1 Dell iDRAC Web Interface For more information see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals 2 Remote Access Con...

Page 21: ...tegrated Dell Remote Access Controller User s Guide at dell com esmmanuals You can also remotely monitor and manage the server by using the Dell OpenManage Server Administrator OMSA software and OpenManage Essentials OME systems management console For more information see dell com openmanagemanuals Downloading drivers and firmware It is recommended that you download and install the latest BIOS dri...

Page 22: ...arrow Moves to the next field Enter Enables you to type a value in the selected field if applicable or go to the link in the field Spacebar Expands or collapses a drop down list if applicable Tab Moves to the next focus area NOTE This feature is applicable for the standard graphical browser only Esc Moves to the previous page until you view the main screen Pressing Esc on the main screen exits Sys...

Page 23: ...screen On the System BIOS screen you can view the BIOS settings and edit specific functions such as Boot Order System Password Setup Password setting the RAID mode and enabling or disabling USB ports You can view the System BIOS screen by clicking System BIOS on the System Setup Main Menu The System BIOS screen details are explained here Menu Item Description System Information Displays informatio...

Page 24: ...vice Tag System Manufacturer Displays the name of the system manufacturer System Manufacturer Contact Information Displays the contact information of the system manufacturer System CPLD Version Displays the current revision of the system CPLD firmware UEFI Compliance Version Displays the system firmware UEFI compliance level Memory Settings screen details You can use the Memory Settings screen to ...

Page 25: ...hardware prefetcher and logical processor idling You can view the Processor Settings screen by clicking System Setup Main Menu System BIOS Processor Settings Menu Item Description Logical Processor Enables or disables the logical processors and displays the number of logical processors If the Logical Processor option is set to Enabled the BIOS displays all the logical processors If this option is ...

Page 26: ...lled Turbo NOTE Depending on the number of installed CPUs there may be up to four processor listings Controls the turbo engagement Enable this option only when System Profile is set to Performance Number of Cores per Processor Controls the number of enabled cores in each processor By default the Number of Cores per Processor option is set to All Processor 64 bit Support Specifies if the processor ...

Page 27: ...CI mode or RAID mode BIOS always enables support Model Displays the drive model of the selected device Drive Type Displays the type of drive attached to the SATA port Capacity Displays the total capacity of the HDD The field is undefined for removable media devices such as optical drives Port C Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto...

Page 28: ...SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Model Displays the drive model of the selected device Drive Type Displays the type of drive attached to the SATA port Capacity Displays the total capacity of the HDD The field is undefined for removable media devices such as optical d...

Page 29: ...BIOS Boot Settings menu Setting this field to BIOS disables the UEFI Boot Settings menu If the OS supports UEFI you can set this option to UEFI Setting this field to BIOS allows compatibility with non UEFI OSs By default the Boot Mode option is set to BIOS Boot Sequence Retry Enables or disables the Boot Sequence Retry feature If this field is enabled and the system fails to boot the system reatte...

Page 30: ...ort and also restrict access to iDRAC features Internal USB Port Enables or disables the internal USB port By default the option is set to Enabled Integrated RAID Controller Enables or disables the integrated RAID controller By default the option is set to Enabled Integrated Network Card 1 Enables or disables the integrated network card Embedded NIC1 and NIC2 NOTE The Embedded NIC1 and NIC2 option...

Page 31: ...oting in to the OS or causing delays in system startup If the slot is disabled both the Option ROM and UEFI driver are disabled Serial Communication screen You can use the Serial Communication screen to view the properties of the serial communication port To view the Serial Communication click System Setup Main Menu System BIOS Serial Communication Menu Item Description Serial Communication Select...

Page 32: ...erformance settings such as power management To view the System Profile Settings click System Setup Main Menu System BIOS System Profile Settings Menu Item Description System Profile Sets the system profile If you set the System Profile option to a mode other than Custom the BIOS automatically sets the rest of the options You can only change the rest of the options if the mode is set to Custom By ...

Page 33: ...Cores for Processor 1 NOTE If there are two processors installed in the system you see an entry for Number of Turbo Boost Enabled Cores for Processor 2 Controls the number of turbo boost enabled cores for processor 1 By default the maximum number of cores is enabled Monitor Mwait Enables the Monitor Mwait instructions in the processor By default the Monitor Mwait option is set to Enabled for all s...

Page 34: ...es or disables the NMI button on the front of the system By default the NMI Button option is set to Disabled AC Power Recovery Sets how the system reacts after AC power is restored to the system By default the AC Power Recovery option is set to Last AC Power Recovery Delay Sets how the system supports staggering of power up after AC power is restored to the system By default the AC Power Recovery ...

Page 35: ...cellaneous Settings Menu Item Description System Time Enables you to set the time on the system System Date Enables you to set the date on the system Asset Tag Displays the asset tag and enables you to modify it for security and tracking purposes Keyboard NumLock Enables you to set whether the system boots with the NumLock enabled or disabled By default Keyboard NumLock is set to On NOTE This opti...

Page 36: ...s You can also access System Setup and boot options without restarting the system Entering Boot Manager The Boot Manager screen allows you to select boot options and diagnostic utilities 1 Turn on or restart your system 2 When the company logo is displayed press F11 The Boot Manager page is displayed If your OS begins to load before you press F11 allow the system to finish booting and then restart...

Page 37: ...ick Boot Settings and select Boot Mode 2 Select the Boot Mode you want the system to boot into NOTE After the system boots in the specified boot mode proceed to install your OS from that mode CAUTION Trying to boot the OS from the other boot mode will cause the system to halt at startup NOTE OSs must be UEFI compatible to be installed from the UEFI boot mode DOS and 32 bit OSs do not support UEFI ...

Page 38: ...ystem password and press Enter or Tab A message prompts you to reenter the setup password 9 Reenter the setup password and then click OK 10 Press Esc to return to the System BIOS screen Press Esc again A message prompts you to save the changes NOTE Password protection does not take effect until the system restarts Using your system password to secure your system Prerequisites NOTE If you have assi...

Page 39: ...a message prompts you to reenter the new password If you delete the System and Setup password a message prompts you to confirm the deletion 7 Press Esc to return to the System BIOS screen Press Esc again and a message prompts you to save the changes Operating with a setup password enabled If Setup Password is Enabled enter the correct setup password before modifying most of the System Setup option...

Page 40: ...icense upgrade For more information about using iDRAC see the iDRAC User s Guide at dell com esmmanuals Entering the iDRAC Settings utility 1 Turn on or restart the managed system 2 Press F2 during Power on Self test POST 3 On the System Setup Main Menu page click iDRAC Settings The iDRAC Settings screen is displayed Changing the Thermal Settings The iDRAC Settings utility enables you to select an...

Page 41: ... is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE It is recommended that you always use a static mat and static strap while working on components inside the system NOTE To ensure proper operation and cooling all bays in the system must be populated at all times with either a module or with a blank Before working insid...

Page 42: ...ewdrivers The following tools are required for assembling cables for a DC PSU AMP 90871 1 hand crimping tool or equivalent Tyco Electronics 58433 3 or equivalent Wire stripper pliers capable of removing insulation from size 10 AWG solid or stranded insulated copper wire NOTE Use alpha wire part number 3080 or equivalent 65 30 stranding Front bezel optional Removing front bezel 1 Unlock the bezel l...

Page 43: ...ect the system from the electrical outlet and peripherals 4 Remove the optional bezel For more information see the Removing the front bezel section in this document Steps 1 Rotate the latch release lock counter clockwise to the unlocked position 2 Lift the latch and rotate the latch toward the back of the system The system cover will slide back and the tabs on the system cover will disengage from ...

Page 44: ...cument Steps 1 Align the slots of the system cover with the tabs on the chassis 2 Press the cover release latch and push the cover toward the front of the chassis until the latch locks into place 3 Turn the latch release lock clockwise to the locked position 4 Install the optional bezel 5 Reconnect the system to its electrical outlet and turn the system on including any attached peripherals 44 ...

Page 45: ...ge due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Figure 10 Inside the system 12 HDD system 1 cooling fan in the cooling fan assembly 6 2 processor 2 3 DIMMs 24 4 internal USB port 5 HDD backplane back 6 vFlash media slot 7 HDD 2 back 8 power supply unit 2 9 expansion card riser 3 10 network daughte...

Page 46: ...elephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION Never operate your system with the cooling shroud removed The system may get overheated quickly resulting in shutdown of the system and loss of data Steps Hold the touch points and lift the shroud away fr...

Page 47: ...le replace the full length PCIe card 2 Complete the tasks listed in the After working inside your system section in this document System memory Your system supports DDR4 registered DIMMs RDIMMs and load reduced DIMMs LRDIMMs NOTE MT s indicates DIMM speed in MegaTransfers per second Memory bus operating frequency can be 1333 MT s 1600 MT s 1866 MT s or 2133 MT s depending on the following factors ...

Page 48: ...organized as follows Processor 1 channel 0 slots A1 A5 and A9 channel 1 slots A2 A6 and A10 channel 2 slots A3 A7 and A11 channel 3 slots A4 A8 and A12 Processor 2 channel 0 slots B1 B5 and B9 channel 1 slots B2 B6 and B10 channel 2 slots B3 B7 and B11 48 ...

Page 49: ...to A12 and sockets B1 to B12 are available Populate all sockets with white release tabs first then black and then green Populate the sockets by highest rank count in the following order first in sockets with white release levers then black and then green For example if you want to mix single rank and dual rank DIMMs populate dual rank DIMMs in the sockets with white release tabs and single rank DI...

Page 50: ...are If persistent correctable errors are detected on a rank the data from this rank is copied to the spare rank and the failed rank is disabled With memory sparing enabled the system memory available to the OS is reduced by one rank per channel For example in a dual processor configuration with sixteen 4 GB dual rank memory modules the available system memory is 3 4 ranks channel 16 memory modules...

Page 51: ...R x8 2133 MT s 1R x8 1866 MT s A1 8 4 2 1R x8 2133 MT s 1R x8 1866 MT s A1 A2 16 4 4 1R x8 2133 MT s 1R x8 1866 MT s A1 A2 A3 A4 8 2 2R x8 2133 MT s 2R x8 1866 MT s A1 A2 24 4 6 1R x8 2133 MT s 1R x8 1866 MT s A1 A2 A3 A4 A5 A6 48 4 12 1R x8 1866 MT s 1R x8 1600 MT s A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 8 6 2R x8 2133 MT s 2R x8 1866 MT s A1 A2 A3 A4 A5 A6 96 8 12 2R x8 1866 MT s 2R x8 1600 MT s...

Page 52: ...IMM rank organization and frequency DIMM slot population 16 4 4 1R x8 2133 MT s 1R x8 1866 MT s A1 A2 B1 B2 32 4 8 1R x8 2133 MT s 1R x8 1866 MT s A1 A2 A3 A4 B1 B2 B3 B4 64 4 16 1R x8 2133 MT s 1R x8 1866 MT s A1 A2 A3 A4 A5 A6 A7 A8 B1 B2 B3 B4 B5 B6 B7 B8 8 8 2R x8 2133 MT s 2R x8 1866 MT s A1 A2 A3 A4 B1 B2 B3 B4 96 4 24 1R x8 1866 MT s 1R x8 1600 MT s A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 B1...

Page 53: ...866 MT s A1 A2 A3 A4 A5 A6 A7 A8 B1 B2 B3 B4 B5 B6 B7 B8 384 16 24 2R x4 1866 MT s 2R x4 1600 MT s A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 32 12 LRDIMM 4R x4 2133 MT s A1 A2 A3 A4 A5 A6 B1 B2 B3 B4 B5 B6 512 32 16 LRDIMM 4R x4 2133 MT s A1 A2 A3 A4 A5 A6 A7 A8 B1 B2 B3 B4 B5 B6 B7 B8 768 32 24 LRDIMM 4R x4 1866 MT s LRDIMM 4R x4 1600 MT s A1 A2 A3 A4 A5 A6 A7 ...

Page 54: ...es and avoid touching the components or metallic contacts on the memory module CAUTION To ensure proper system cooling memory module blanks must be installed in any memory socket that is not occupied Remove memory module blanks only if you intend to install memory modules in those sockets Steps 1 Locate the appropriate memory module socket CAUTION Handle each memory module only by the card edges m...

Page 55: ...memory module blanks must be installed in any memory socket that is not occupied Remove memory module blanks only if you intend to install memory modules in those sockets Steps 1 Locate the appropriate memory module socket CAUTION Handle each memory module only by the card edges making sure not to touch the middle of the memory module or metallic contacts 2 If a memory module or a memory module bl...

Page 56: ... memory 4 If the value is incorrect one or more of the memory modules may not be installed properly Repeat step 4 through step 7 of this procedure checking to ensure that the memory modules are firmly seated in their sockets 5 Run the system memory test in the system diagnostics Hard disk drives Your system supports Enterprise class hard drives which are designed for 24x7 operating environment Sel...

Page 57: ...DDs can take a number of hours to format Removing a 3 5 inch HDD blank Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by ...

Page 58: ...ertified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that you read the Safety instructions sec...

Page 59: ...e repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions section in this document 2 If applicable remove the bezel 3 If applicable remo...

Page 60: ...carrier 3 HDD carrier handle Installing hot swappable HDD Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty...

Page 61: ...HDD slot remove it 2 Install an HDD in the HDD carrier For more information see the Installing an HDD into an HDD carrier section in this document 3 Press the release button on the front of the HDD carrier and open the HDD carrier handle 4 Insert the HDD carrier into the HDD slot until the carrier connects with the backplane 5 Close the HDD carrier handle to lock the HDD in place Removing HDD from...

Page 62: ...nt of a issue with a particular fan the fan number is referenced by the system management software allowing you to easily identify and replace the proper fan by noting the fan numbers on the cooling fan assembly Removing a cooling fan Prerequisites 1 Ensure that you read the Safety instructions section in this document 2 Complete the tasks listed in Before working inside your system section in thi...

Page 63: ...ument 2 Complete the tasks listed in the Before working inside your system section in this document CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is ...

Page 64: ...hould only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Unlock the cooling fan assembly from the chassis by lifting the release l...

Page 65: ...le retention bracket before installing the cooling fan assembly Incorrectly installed cables may get damaged Steps 1 Align the cooling fan assembly slots with the guide pins on the chassis 2 Slide the cooling fan assembly into the chassis 3 Lock the cooling fan assembly into the chassis by lowering the release levers until firmly seated Next steps Complete the tasks listed in After working inside ...

Page 66: ...ated All other expansion cards should be installed in card priority and slot priority order Table 4 Expansion card installation order Card priority Card type Slot priority Max allowed NX3230 NX3230 1 PCIe Bridge 4 1 2 GPU double wide not supported 0 GPU single wide not supported 0 3 RAID H730P low profile 3 2 1 4 RAID H830 6 4 5 2 RAID H830 low profile 3 2 2 5 40 Gb NICs full height 4 6 5 3 40 Gb ...

Page 67: ...for installing and removing a full length PCIe card is similar to the procedure for removing and installing a GPU card For more information see Removing a GPU Card section in this document and Installing a GPU Card section in this document Steps 1 Disconnect any cables connected to the expansion card 2 Lift the expansion card latch out of the slot 3 Hold the expansion card by its edges and remove ...

Page 68: ...rerequisites 1 Ensure that you read the Safety instructions section in this document 2 Complete the tasks listed in Before working inside your system section in this document CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service ...

Page 69: ...ician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions section in this documen...

Page 70: ...e expansion card riser 1 Prerequisites 1 Ensure that you read the Safety instructions section in this document 2 Complete the tasks listed in Before working inside your system section in this document 3 Remove the expansion card riser CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product docu...

Page 71: ...s to the expansion card 3 Complete the tasks listed in After working inside your system section in this document 4 Install any device drivers required for the card as described in the documentation for the card Removing the riser 1 blank Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in ...

Page 72: ...ooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions section in this document 2 Complete the tasks listed in Before...

Page 73: ...n card riser NOTE To ensure proper system cooling the riser 1 blank must be installed in the riser 1 slot Remove the riser 1 blank only if you are installing riser 1 Figure 24 Removing and installing the expansion card riser 1 1 expansion card riser 1 cage 2 expansion card riser 1 3 riser guide back right 4 riser guide back left 5 expansion card riser 1 connector 6 riser guide front 73 ...

Page 74: ...Figure 25 Identifying connectors on the expansion card riser 1 1 expansion card slot 1 2 expansion card slot 2 3 expansion card slot 3 74 ...

Page 75: ...Figure 26 Removing and installing the expansion card riser 2 1 power connector for GPU cards 2 expansion card riser 2 3 riser guide back 4 expansion card riser 2 connector 5 riser guide front 75 ...

Page 76: ...Figure 27 Identifying connectors on the expansion card riser 2 1 expansion card slot 4 2 expansion card slot 5 3 power connector for GPU cards 76 ...

Page 77: ...Figure 28 Removing and installing the expansion card riser 3 1 riser guide front 2 power connector for GPU cards 3 expansion card riser 3 4 riser guide back 5 expansion card riser 3 connector 77 ...

Page 78: ...rds Figure 30 Identifying connectors on the expansion card riser 3 alternate 1 expansion card slot 6 2 power connector for GPU cards Next steps 1 If applicable remove or install an expansion card on the riser 2 If applicable replace the expansion card riser 3 Complete the tasks listed in After working inside your system section in this document 78 ...

Page 79: ...d 2 Lower the expansion card riser into place until the expansion card riser is fully seated in the connector Next steps 1 Install the expansion card s into the expansion card risers 2 or 3 2 Complete the tasks listed in After working inside your system section in this document 3 Install any device drivers required for the card as described in the documentation for the card SD vFlash media card A ...

Page 80: ...ted in Before working inside your system section in this document CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read ...

Page 81: ...s section in this document 2 Complete the tasks listed in Before working inside your system section in this document CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not autho...

Page 82: ...at you read the Safety instructions section in this document 2 Complete the tasks listed in the Before working inside your system section in this document 3 Remove the cooling shroud 4 Remove the expansion card riser 1 5 Keep the 2 Phillips screwdriver handy CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authori...

Page 83: ...the expansion card riser 1 2 Replace the cooling shroud 3 Complete the tasks listed in the After working inside your system section in this document Installing integrated storage controller card Prerequisites 1 Ensure that you read the Safety instructions section in this document 2 Complete the tasks listed in the Before working inside your system section in this document 3 Remove the cooling shro...

Page 84: ...e the expansion card riser 1 2 Replace the cooling shroud 3 Complete the tasks listed in the After working inside your system section in this document Network daughter card NDC Removing NDC Prerequisites 1 Ensure that you read the Safety instructions section in this document 2 Complete the tasks listed in the Before working inside your system section in this document 3 If installed remove expansio...

Page 85: ...e NDC section in this document 2 Complete the tasks listed in After working inside your system section in this document Installing NDC Prerequisites 1 Ensure that you read the Safety instructions section in this document 2 Complete the tasks listed in the Before working inside your system section in this document 3 If applicable remove the expansion card s in the expansion card riser 2 4 Keep the ...

Page 86: ...ng you must install a processor blank in any empty processor socket Removing processor Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is...

Page 87: ... Wait 30 seconds for the heat sink to loosen from the processor b Remove the screw diagonally opposite the screw you first removed c Repeat the procedure for the remaining two screws d Remove the heat sink Figure 35 Removing and installing a processor heat sink 1 captive screw 4 2 heat sink 3 processor socket 4 slot 4 CAUTION The processor is held in its socket under strong pressure Be aware that ...

Page 88: ...essor a Release the open first socket lever near the unlock icon by pushing the lever down and out from under the tab b Similarly release the close first socket release lever near the lock icon by pushing the lever down and out from under the tab Lift the lever 90 degrees upward c Lower the open first socket release lever to lift the processor shield 88 ...

Page 89: ...ut of the socket e Lift the processor out of the socket and leave the open first socket release lever up NOTE If you are permanently removing the processor you must install a socket protective cap in the vacant socket to protect the socket pins and keep the socket free of dust NOTE After removing the processor place it in an anti static container for reuse return or temporary storage Do not touch ...

Page 90: ...ng them CAUTION Never remove the heat sink from a processor unless you intend to remove the processor The heat sink is necessary to maintain proper thermal conditions NOTE If you are installing a single processor it must be installed in socket CPU1 Steps 1 Remove the heat sink 2 Unpack the new processor If the processor has previously been used in a system remove any remaining thermal grease from ...

Page 91: ...ck icon and push it under the tab to lock it f Similarly lower the open first socket release lever near the unlock icon and push it under the tab to lock it 9 To install the heat sink a If applicable remove the existing thermal grease from the heat sink using a clean lint free cloth b Apply thermal grease on the top of the processor Use the thermal grease syringe included with your processor kit t...

Page 92: ...tes correctly PCIe card holder Removing the PCIe card holder Prerequisites 1 Ensure that you read the Safety instructions section in this document 2 Complete the tasks listed in the Before working inside your system section in this document 3 If installed remove the full length PCIe card CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting...

Page 93: ...ly perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION Do not use your system without the PCIe card holder installed The PCIe card holde...

Page 94: ...y Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 To open the PCIe card holder latch press the release tab 2 To close the PCIe card holder latch rotate the latch clockwise until it locks NOTE Before installing a full length PCIe card the PCIe card holder latch must be closed When the full length PCIe card is installed open the PCIe ca...

Page 95: ...ould only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Pull the tab to release it from the notch and slide the cable retention br...

Page 96: ...n bracket along the chassis wall until the tab clicks and locks the slots 3 Place all cables to be routed in the cable retention bracket Next steps 1 Install the PCIe card holder 2 Install the cooling shroud 3 Complete the tasks listed in After working inside your system section in this document PSUs Your system supports one of the following Two 750 W or 1100 W AC PSU modules or Two 1100 W DC powe...

Page 97: ... PSU can also activate a sleeping PSU The default PSU settings are as follows If the load on the active PSU is more than 50 percent the redundant PSU is switched to the active state If the load on the active PSU falls below 20 percent the redundant PSU is switched to the sleep state You can configure the Hot Spare feature by using the iDRAC settings For more information about iDRAC settings see th...

Page 98: ...vice and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION The system requires one PSU for normal operation On power redundant systems remove and replace only one PSU at a time in a system that is powered on NOTE You may have to unlatch and lift the optional cable management...

Page 99: ...arranty Read and follow the safety instructions that came with the product Steps 1 Verify that both the PSUs are the same type and have the same maximum output power NOTE The maximum output power shown in watts is listed on the PSU label 2 If applicable remove the PSU blank 3 Slide the new PSU into the chassis until the PSU is fully seated and the release latch snaps into place NOTE If you unlatch...

Page 100: ...e specified use only 10 American Wire Gauge AWG wire rated minimum 90 ºC for source and return Protect the 48 60 V DC 1 wire with a branch circuit over current protection rated 50 A for DC with a high interrupt current rating CAUTION Connect the equipment to a 48 60 V DC supply source that is electrically isolated from the AC source reliably grounded 48 60 V DC SELV source Ensure that the 48 60 V ...

Page 101: ...ivalent crimp the ring tongue terminal Jeeson Terminals Inc R5 4SA or equivalent to the green yellow wire safety ground wire 3 Connect the safety ground wire to the grounding post on the back of the system using a 6 32 nut equipped with a locking washer Figure 44 Assembling and connecting the safety ground wire 1 6 32 nut 2 spring washer 3 locking washer 4 safety ground wire 5 grounding post Assem...

Page 102: ... mating connector into the PSU Figure 45 Assembling the DC input power wires 1 wire RTN 2 DC power connector 3 captive screws 2 4 rubber cap 5 DC power socket 6 wire 48 V Removing a DC PSU Prerequisites WARNING For equipment using 48 60 V DC power supplies a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or installing grou...

Page 103: ...pment using 48 60 V DC power supplies a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all safety inst...

Page 104: ... WARNING There is a danger of a new battery exploding if it is incorrectly installed Replace the battery only with the same or equivalent type recommended by the manufacturer For more information see the safety information that shipped with your system CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in...

Page 105: ...f the battery connector 2 system battery 3 negative side of the battery connector 3 To install a new system battery hold the battery with the facing up and slide it under the securing tabs 4 Press the battery into the connector until it snaps into place 105 ...

Page 106: ...plane plus 2 5 inch x2 SAS SATA backplane back Removing HDD backplane Prerequisites 1 Ensure that you read the Safety instructions section in this document 2 Complete the tasks listed in the Before working inside your system section in this document 3 Remove the cooling shroud 4 Remove the cooling fan assembly 5 Remove all HDDs CAUTION Many repairs may only be done by a certified service technicia...

Page 107: ...e release tabs and lift the backplane upward and slide it toward the back of the chassis NOTE To prevent damage to the control panel flex cable unlatch the blocking tab on the connector before removing the flex cable Do not bend the flex cable at the connector For the x2 backplanes rotate the locking tab 90 degrees clockwise Figure 49 Removing and installing the 3 5 inch x12 SAS SATA backplane NX3...

Page 108: ... drive backplane 12 hard drive backplane connector 12 Figure 50 Cabling diagram 3 5 inch x12 SAS SATA backplane NX3230 option 1 1 hard drive backplane 2 system board 3 backplane signal connector 0 4 backplane signal connector 1 5 integrated storage controller card 108 ...

Page 109: ...ctor 0 4 backplane signal connector 1 5 hard drive mid plane 6 integrated storage controller card 7 backplane signal connector 2 Installing HDD backplane Prerequisites 1 Ensure that you read the Safety instructions section in this document 2 Complete the tasks listed in the Before working inside your system section in this document 109 ...

Page 110: ...side your system section in this document Removing the optional HDD backplane back Prerequisites 1 Ensure that you read the Safety instructions section in this document 2 Complete the tasks listed in Before working inside your system section in this document 3 Remove both HDDs CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple...

Page 111: ...2 Complete the tasks listed in the Before working inside your system section in this document CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not co...

Page 112: ...5 Torx screwdriver handy CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that c...

Page 113: ...e control panel Prerequisites 1 Ensure that you read the Safety instructions section in this document 2 Keep the T15 Torx screw driver handy CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to ser...

Page 114: ... T15 Torx screwdriver handy CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions tha...

Page 115: ...ugh the Safety instructions section in this document 2 Complete the tasks listed in Before working inside your system section in this document 3 Keep the T15 Torx screw driver handy CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone s...

Page 116: ...e service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION If you are using the Trusted Platform Module TPM with an encryption key you may be prompted to create a recovery key during program or System Setup Be sure to create and safely store this recovery key If you rep...

Page 117: ...stem board 2 Disconnect all other cables from the system board CAUTION Take care not to damage the system identification button while removing the system board from the chassis CAUTION Do not lift the system board assembly by grasping a memory module processor or other components 3 Hold the system board holder lift the blue release pin lift the system board and slide it toward the front of the cha...

Page 118: ...ext steps 1 Replace the system board See the Installing the system board section in this document 2 Complete the tasks listed in the After working inside your system section in this document Installing system board Prerequisites 1 Ensure that you read the Safety instructions section in this document 118 ...

Page 119: ...n in this document For more information about TPM see the Trusted Platform Module section in this document 2 Replace the following a cable retention bracket b PCIe card holder c integrated storage controller card d internal dual SD module e all expansion card risers f heat sink s or heat sink blank s and processors s processor blank s g memory modules and memory module blanks h network daughter ca...

Page 120: ...vice Tag of your system The Easy Restore feature allows you to restore your system s Service Tag license UEFI configuration and the system configuration data after replacing the system board All data is backed up in a backup flash device automatically If BIOS detects a new system board and the Service Tag in the backup flash device BIOS prompts the user to restore the backup information Steps 1 Tu...

Page 121: ...form Module Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that ...

Page 122: ...hanges to Enabled Activated Re enabling TPM for TXT users 1 While booting your system press F2 to open System Setup page 2 In the System Setup Main Menu click System BIOS System Security Settings 3 In the TPM Security option select On with Pre boot Measurements 4 In the TPM Command option select Activate 5 Save the settings 6 Restart your system 7 Open the System Setup page again 8 In the System S...

Page 123: ...r startup issues note the system messages that appear on the screen Troubleshooting external connections Ensure that all external cables are securely attached to the external connectors on your system before troubleshooting any external devices Troubleshooting video subsystem 1 Check the system and power connections to the monitor 2 Check the video interface cabling from the system to the monitor ...

Page 124: ...gement Port Mode is configured as Automatic or Standard OS Use 13 Reconnect and turn on each USB drive one at a time 14 If a USB drive causes the same issue turn off the device replace the USB cable with a known good cable and turn on the device Next steps If all troubleshooting fails see the Getting Help section in this document Troubleshooting iDRAC Direct USB XML configuration About this task F...

Page 125: ...ial I O device Steps 1 Turn off the system and any peripheral devices connected to the serial port 2 Swap the serial interface cable with a working cable and turn on the system and the serial device If the issue is resolved replace the interface cable with a known good cable 3 Turn off the system and the serial device and swap the serial device with a comparable device 4 Turn on the system and the...

Page 126: ...d support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Turn off the system and attached peripherals and disconnect the system from the electrical outlet 2 Remove the system cover 3 Remove the following components from the system HDDs HDD backplane USB drive cooling shroud expan...

Page 127: ...all cables are properly connected 5 Install the system cover 6 Run the appropriate diagnostic test For more information see the Using System Diagnostics section in this document Next steps If the tests fail see the Getting Help section in this document Troubleshooting system battery Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubl...

Page 128: ...not light up when the power button is pressed press the power button firmly 2 Plug in another working device to ensure that the system board is not faulty 3 Ensure that no loose connections exist For example loose power cables 4 Ensure that the power source meets applicable standards 5 Ensure that there are no short circuits 6 Have a qualified electrician check the line voltage to ensure that it m...

Page 129: ...ed to a custom value To open the System Setup page when the system is turned on or restarted press F2 and then 1 Click iDRAC Settings Thermal and set a higher fan speed from the fan speed offset or minimum fan speed properties From RACADM commands 1 Run the command racadm help system thermalsettings For more information see the Integrated Dell Remote Access Controller User s Guide at dell com esmm...

Page 130: ...o step 12 4 Enter System Setup and check the system memory setting Make any changes to the memory settings if needed If the memory settings match the installed memory but the issue still persists go to step 12 5 Turn off the system and attached peripherals and disconnect the system from the electrical outlet 6 Remove the system cover 7 Check the memory channels and ensure that they are populated c...

Page 131: ...on the system and attached peripherals and check if the USB drive is functioning 7 If the issue is not resolved repeat step 2 and step 3 8 Insert a different USB drive that you know works properly 9 Install the system cover Next steps If the issue is not resolved see the Getting Help section in this document Troubleshooting SD card Prerequisites CAUTION Many repairs may only be done by a certified...

Page 132: ...primary SD card to the secondary SD card Perform the rebuild of the SD card as necessary Troubleshooting optical drive Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing t...

Page 133: ...rd slot d Install the system cover e Turn on the system and attached peripherals 6 Run the appropriate diagnostic test For more information see the Using System Diagnostics section in this document Next steps If you cannot resolve the issue see the Getting Help section in this document Troubleshooting HDD Prerequisites CAUTION Many repairs may only be done by a certified service technician You sho...

Page 134: ...hooting a SAS or PERC controller see the documentation for your OS and the controller 1 Run the appropriate diagnostic test For more information see the Using system diagnostics section in this document 2 Turn off the system and attached peripherals and disconnect the system from the electrical outlet 3 Remove the system cover 4 Verify that the installed expansion cards are compliant with the expa...

Page 135: ...ector 5 Install the system cover 6 If the issue is not resolved turn off the system and attached peripherals and disconnect the system from the electrical outlet 7 Remove the system cover 8 Remove all expansion cards installed in the system 9 Install the system cover If the tests fail see the Getting Help section in this document 10 For each expansion card you removed in step 8 perform the followi...

Page 136: ...arning message alerts you to a possible issue and prompts you to respond before the system continues a task For example before you format a HDD a message warns you that you may lose all data on the HDD Warning messages usually interrupt the task and require you to respond by typing y yes or n no NOTE Warning messages are generated by either the application or the operating system For more informat...

Page 137: ...nformation about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of issues encountered during testing When to use Embedded System Diagnostics If a major component or device in the system does not operate properly running the embedded system diagnostics may indicate component failure Running Embedded System Diagnostics...

Page 138: ...that are executed System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded For information about embedded system diagnostics see the ePSA Diagnostics Guide Notebooks Desktops and Servers at dell com support home 138 ...

Page 139: ...ument Table 5 System board jumper settings Jumper Setting Description PWRD_EN default The password feature is enabled pins 4 6 The password feature is disabled pins 2 4 iDRAC local access is unlocked at the next AC power cycle NVRAM_CLR default The configuration settings are retained at system boot pins 1 3 The configuration settings are cleared at the next system boot pins 3 5 139 ...

Page 140: ... J_PS_2 PSU 2 connector 3 J_BP_SIG0 Backplane signal connector 0 4 J_BP0 Backplane power connector 0 5 J_SATA_CD Optical drive SATA connector 6 J_SATA_TBU Tape backup unit SATA connector 7 J_TBU Tape backup unit power connector 8 J_PS_1 PSU 1 connector 9 J_IDSDM Internal dual SD module connector 10 J_NDC Network daughter card connector 140 ...

Page 141: ...tor 25 J_SATA_B Internal SAS connector 26 J_STORAGE Mini PERC connector 27 J_USB_INT Internal USB connector 28 J_SATA_A Internal SAS connector 29 BAT Battery connector 30 CPU 2 Processor socket 2 31 J_BP3 Backplane power connector 3 32 B10 B6 B2 B9 B5 B1 Memory module sockets 33 J_BP_SIG2 Backplane signal connector 2 34 J_FAN2U_6 Cooling fan connector 35 J_FAN2U_5 Cooling fan connector 36 J_BP2 Ba...

Page 142: ...ng any attached peripherals and disconnect the system from the electrical outlet 2 Open the system 3 Move the jumper on the system board jumper from pins 4 and 6 to pins 2 and 4 4 Close the system The existing passwords are not disabled erased until the system boots with the jumper on pins 2 and 4 However before you assign a new system and or setup password you must move the jumper back to pins 4 ...

Page 143: ...ixed mode power supply Voltage NOTE This system is also designed to be connected to IT power systems with a phase to phase voltage not exceeding 230 V 100 240 V AC autoranging 50 60 Hz or 200 240 V AC autoranging 50 60 Hz for 750 W Titanium power supply Expansion Bus Bus type PCI Express Generation 3 Expansion cards For a list of supported expansion cards see the Expansion cards and expansion card...

Page 144: ...ty four 288 pin Memory module capacities LRDIMMs 32 GB quad ranked RDIMMs 4 GB single ranked 8 GB or 16 GB dual ranked Minimum RAM 4 GB with a single processor 8 GB with a dual processor minimum one memory module per processor Maximum RAM Up to 768 GB with a dual processor Up to 384 GB with a single processor Hard Drives Twelve plus two hard drive systems Up to twelve 3 5 inch and two optional 2 5...

Page 145: ...TE One card slot is dedicated for redundancy Video Video type Matrox G200eR2 Video memory 16 MB Physical Height 8 73 cm 3 44 inch Width 48 2 cm 18 98 inch Depth 75 58 cm 29 75 inch Maximum configuration weight 30 4 kg 67 02 lb 2 5 inch hard drive systems 36 5 kg 80 47 lb 3 5 inch hard drive systems Empty weight 19 kg 41 89 lb 2 5 inch hard drive systems 23 2 kg 51 15 lb 3 5 inch hard drive systems...

Page 146: ...age 1 88 Grms at 10 Hz to 500 Hz for 15 min all six sides tested Maximum shock Operating Six consecutively executed shock pulses in the positive and negative x y and z axes of 40 G for up to 2 3 ms Storage Six consecutively executed shock pulses in the positive and negative x y and z axes one pulse on each side of the system of 71 G for up to 2 ms Maximum altitude Operating 3048 m 10 000 ft Storag...

Page 147: ... center and non data center environments Air must be free of conductive dust zinc whiskers or other conductive particles Corrosive dust NOTE Applies to data center and non data center environments Air must be free of corrosive dust Residual dust present in the air must have a deliquescent point less than 60 relative humidity Gaseous contamination NOTE Maximum corrosive contaminant levels measured ...

Page 148: ...ture Restrictions Do not perform a cold startup below 5 C The operating temperature specified is for a maximum altitude of 3050 m 10 000 ft 160 W 10 core processor is not supported Tape Backup Unit TBU is not supported Redundant power supplies are required Non Dell qualified peripheral cards and or peripheral cards greater than 25 W are not supported PCIe SSD and GPU is not supported Maximum 120 W...

Page 149: ...age that lists the various support categories is displayed Locating your system Service Tag Your system is identified by a unique Express Service Code and Service Tag number The Express Service Code and Service Tag are found on the front of the system by pulling out the information tag Alternatively the information may be on a sticker on the chassis of the system This information is used by Dell t...

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