7. If the diagnostic test returns a failure message, make sure the Wi-Fi adapter is enabled and connect to a network.
Reset Chromebook
This page contains all information about resetting Dell Latitude 7410 Chromebook Enterprise.
All local user data stored on the Chromebook can be cleared by resetting it to its original factory state (also known as Powerwash).
This step might be helpful if you want to reset owner permissions or if you are experiencing issues with your user profile.
NOTE:
All data stored on your Chromebook such as downloaded files, photos, owner permissions, and saved networks,
will be deleted for all accounts when performing a factory reset. After clearing this data, you will be guided through the
initial setup again. Resetting your device will not affect your accounts themselves, or any data synced to these
accounts.
NOTE:
Do not follow the instructions below if you're using a managed Chrome device, as you will not be able to re-enroll
your device after powerwashing it.
Follow these steps to reset your Chromebook to its original factory state:
1. Click the status area in the lower-right corner, where your account picture appears.
2. Click
Settings
icon represented by the gear symbol.
3. Click
Show advanced settings
to expand the menu.
4. Click the
Powerwash
button.
5. Click
Restart
when prompted.
You can also reset your Chromebook from the sign-in screen by holding down the keys
Ctrl+Alt+Shift+R
and clicking
Restart
. (If
you are signed in to your Chromebook, sign out first before you press on
Ctrl+Alt+Shift+R
, then click
Restart
. Once the
Chromebook is restarted, click
Reset
.)
After you restart the Chromebook, you should now see the setup screen. Follow the instructions on the screen to set up your
Chromebook again. Make sure you sign in with your primary Google Account, because this account is set as the owner account.
Troubleshooting
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