Dell Inspiron N4010, Setup Manual

Page: 59 / 94

57
Using Support Tools
NOTE: If you see a message stating that no
diagnostics utility partition has been found,
run the Dell Diagnostics from the Drivers
and Utilities disc.
If PSA is invoked:
The PSA will start running tests. a.
If the PSA completes successfully, the b.
following message is displayed: “No
problems have been found
with this system so far.
Do you want to run the
remaining memory tests? This
will take about 30 minutes
or more. Do you want to
continue? (Recommended)
.”
If you are experiencing memory issues, c.
press <y>, otherwise press <n>.
The following message is displayed:
“Booting Dell Diagnostic
Utility Partition. Press any
key to continue
.
”
Press any key to go to the d. Choose An
Option window.
If PSA is not invoked:
Press any key to start the Dell Diagnostics
from the diagnostic utility partition on your
hard drive and to go to the
Choose An Option
window.
Select the test you want to run.
4.
If you encounter a problem during a test, 5.
a message with the error code and a
description of the problem will appear on
your screen. Write down the error code and
problem description and contact Dell (see
“Contacting Dell” on page 75).
NOTE: The Service Tag for your computer
is displayed at the top of each test screen.
The Service Tag helps you identify your
computer when you contact Dell.
When the tests complete, close the test 6.
screen to return to the Choose An Option
window.
To exit the Dell Diagnostics and to restart the
7.
computer, click
Exit
.