Solving Problems: Dell Inspiron 8200
Connect the modem directly to the telephone wall jack—
If you have other telephone devices sharing the line, such as an answering
machine, fax machine, surge protector, or line splitter, then bypass them
and use the telephone line to connect the modem directly to the telephone
wall jack.
Check the connection—
Verify that the telephone line is connected to the modem.
Check the telephone line—
Try using a different telephone line. If you are using a line that is 3 m (10
ft) or more in length, try a shorter one.
Irregular dial tone —
If you have voice mail service, you might hear an irregular dial tone when
you have messages. Contact your telephone company for instructions on
restoring a dial tone.
Turn off call waiting (catch-phone)—
See your telephone directory for instructions on deactivating this feature.
Then adjust the dial-up networking connection properties.
1. Click the
Start
button and click
Control Panel
.
2. Click
Printers and Other Hardware
, click
Phone and Modem
Options
, click the
Dialing Rules
tab, and then click
Edit...
.
3. In the
Edit Location
window, ensure that
To disable call waiting,
dial:
is checked, and then select the proper code as listed in your
telephone directory.
4. Click
Apply
and click
OK
.
5. Close the
Phone and Modems Options
window.
6. Close the
Control Panel
window.
file:///F|/Service%20Manuals/Dell/Inspiron/8200/solving.htm (11 of 26) [2/28/2004 7:40:15 AM]
