Dell EMC PowerEdge R640 Installation And Service Manual Download Page 23

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Figure 17. Locating Service Tag of your system

information tag (top view)

information tag (back view)

OpenManage Mobile (OMM) label

iDRAC MAC address and iDRAC secure password label

Service Tag

Dell EMC PowerEdge R640 Installation and Service Manual

PowerEdge R640 system overview

Summary of Contents for EMC PowerEdge R640

Page 1: ...Dell EMC PowerEdge R640 Installation and Service Manual Regulatory Model E39S Series Regulatory Type E39S001 ...

Page 2: ... to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2017 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2017 07 Rev A00 ...

Page 3: ...ns 27 Chassis weight 28 Processor specifications 28 PSU specifications 28 System battery specifications 28 Expansion bus specifications 29 Memory specifications 29 Storage controller specifications 29 Hard drive specifications 29 Hard drives 29 Optical drive 30 Ports and connectors specifications 30 USB ports 30 NIC ports 31 Serial port 31 VGA ports 31 IDSDM vFlash card 32 Environmental specificat...

Page 4: ...ger main menu 64 One shot BIOS boot menu 64 System Utilities 64 PXE boot 64 6 Installing and removing system components 65 Safety instructions 65 Before working inside your system 65 After working inside your system 65 Recommended tools 66 Front bezel optional 66 Removing the optional front bezel 66 Installing the optional front bezel 67 System cover 68 Removing the system cover 68 Installing the ...

Page 5: ...tional 111 Removing the micro SD card 111 Installing the micro SD card 112 Removing the optional IDSDM vFlash card 112 Installing the optional IDSDM vFlash card 113 Network daughter card 114 Removing the network daughter card 114 Installing the network daughter card 115 Integrated storage controller card 116 Removing the integrated storage controller card 116 Installing the integrated storage cont...

Page 6: ...Platform Module 150 Replacing the Trusted Platform Module 151 Initializing TPM for BitLocker users 151 Initializing the TPM 1 2 for TXT users 152 Control panel 152 Removing the left control panel 152 Installing the left control panel 153 Removing the right control panel 154 Installing the right control panel 155 7 Using system diagnostics 157 Dell Embedded System Diagnostics 157 Running the Embedd...

Page 7: ...Accessing system information by using QRL 164 Quick Resource Locator for R640 164 Dell EMC PowerEdge R640 Installation and Service Manual Contents 7 ...

Page 8: ...pport for 2 X 2 5 inch hard drives on the back panel 24 DIMM slots Two AC or DC redundant power supply units Topics Supported configurations for PowerEdge R640 Front view of the system Back view of the system Hard drive indicator codes LCD panel Locating Service Tag of your system Supported configurations for PowerEdge R640 The PowerEdge R640 system supports the following configurations 1 8 Dell E...

Page 9: ...Figure 1 Supported configurations for PowerEdge R640 Dell EMC PowerEdge R640 Installation and Service Manual PowerEdge R640 system overview 9 ...

Page 10: ...tify any failed hardware components There are up to five status LEDs and an overall system health LED Chassis health and system ID bar For more information see the Status LED indicators section Quick Sync 2 wireless Indicates a Quick Sync enabled system The Quick Sync feature is optional This feature allows management of the system by using mobile devices This feature aggregates hardware or firmwa...

Page 11: ...LED indicators section 2 System health and system ID indicator Indicates the system health For more information see the System health and system ID indicator codes section 3 iDRAC Quick Sync 2 wireless indicator optional Indicates if the iDRAC Quick Sync 2 wireless option is activated The Quick Sync 2 feature allows management of the system using mobile devices This feature aggregates hardware fir...

Page 12: ... is too high External airflow is obstructed If the problem persists see the Getting help section Electrical indicator The indicator turns solid amber if the system experiences an electrical error for example voltage out of range or a failed power supply unit PSU or voltage regulator Check the System Event Log or system messages for the specific issue If it is due to a problem with the PSU check th...

Page 13: ...r specific error message For more information about error messages see the Dell Event and Error Messages Reference Guide at Dell com openmanagemanuals OpenManage software iDRAC Quick Sync 2 indicator codes iDRAC Quick Sync 2 module optional is located on the left control panel of your system Figure 7 iDRAC Quick Sync 2 indicators Table 5 iDRAC Quick Sync 2 indicators and descriptions iDRAC Quick S...

Page 14: ...on see Integrated Dell Remote Access Controller User s Guide at Dell com idracmanuals or Dell OpenManage Server Administrator User s Guide at Dell com openmanagemanuals Solid amber Indicates that the system is in fail safe mode Restart the system If the problem persists see the Getting help section Blinking amber Indicates that the iDRAC Quick Sync 2 hardware is not responding properly Restart the...

Page 15: ...t Dell com idracmanuals iDRAC Direct LED indicator codes The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem You can configure iDRAC Direct by using a USB to micro USB type AB cable which you can connect to your laptop or tablet The following table describes iDRAC Direct activity when the iDRAC Direct port is active Tab...

Page 16: ...pported on your system see the Expansion card guidelines 2 Hard drive slots N A Enable you to install hard drives that are supported on your system For more information about hard drives see the Technical specifications section 3 Power supply unit 2 N A For more information about the PSU configurations see the Technical Specifications section 4 NIC port 4 The NIC ports that are integrated on the n...

Page 17: ...cates if data is flowing through the NIC and the link LED indicator indicates the speed of the connected network Figure 12 NIC indicator codes 1 link LED indicator 2 activity LED indicator Table 9 NIC indicator codes Status Condition Link and activity indicators are off The NIC is not connected to the network Link indicator is green and activity indicator is blinking green The NIC is connected to ...

Page 18: ...cy feature set health status or supported voltage CAUTION If two PSUs are installed both the PSUs must have the same type of label for example Extended Power Performance EPP label Mixing PSUs from previous generations of PowerEdge servers is not supported even if the PSUs have the same power rating This results in a PSU mismatch condition or failure to turn the system on CAUTION When correcting a ...

Page 19: ...ded Power Performance EPP label Mixing PSUs from previous generations of PowerEdge servers is not supported even if the PSUs have the same power rating This results in a PSU mismatch condition or failure to turn the system on CAUTION When correcting a PSU mismatch replace only the PSU with the blinking indicator Swapping the PSU to make a matched pair can result in an error condition and unexpecte...

Page 20: ...s LED indicator does not turn on Table 12 Hard drive indicator codes Hard drive status indicator code Condition Flashes green twice per second Identifying drive or preparing for removal Off Drive ready for removal NOTE The drive status indicator remains off until all drives are initialized after the system is turned on Drives are not ready for removal during this time Flashes green amber and then ...

Page 21: ... Getting help section The LCD backlight remains off if LCD messaging is turned off using the iDRAC utility the LCD panel or other tools Figure 16 LCD panel features Table 13 LCD panel features Item Button or display Description 1 Left Moves the cursor back in one step increments 2 Select Selects the menu item highlighted by the cursor 3 Right Moves the cursor forward in one step increments During ...

Page 22: ...the Home screen View menu NOTE When you select an option in the View menu you must confirm the option before proceeding to the next action Option Description iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC9 Addresses include DNS Primary and Secondary Gateway IP and Subnet IPv6 does not have Subnet MAC Displays the MAC addresses for iDRAC iSCSI or Network devices Name Displays the name of th...

Page 23: ...tem 1 information tag top view 2 information tag back view 3 OpenManage Mobile OMM label 4 iDRAC MAC address and iDRAC secure password label 5 Service Tag Dell EMC PowerEdge R640 Installation and Service Manual PowerEdge R640 system overview 23 ...

Page 24: ...ACADM subcommands and supported RACADM interfaces see the RACADM Command Line Reference Guide for iDRAC Dell com idracmanuals For information about updating drivers and firmware see the Methods to download firmware and drivers section in this document To download drivers Dell com support drivers Managing your system For information about systems management software offered by Dell see the Dell Ope...

Page 25: ...the Storage controller documentation Dell com storagecontrollermanuals Understanding event and error messages For information about checking the event and error messages generated by the system firmware and agents that monitor system components see the Dell Event and Error Messages Reference Guide Dell com openmanagemanuals OpenManage software Troubleshooting your system For information about iden...

Page 26: ...sis weight Processor specifications PSU specifications System battery specifications Expansion bus specifications Memory specifications Storage controller specifications Hard drive specifications Ports and connectors specifications Environmental specifications 3 26 Dell EMC PowerEdge R640 Installation and Service Manual Technical specifications ...

Page 27: ...434 0 mm 17 08 inches 42 8 mm 1 68 inches 35 84 mm 1 41 inches 22 0 mm 0 87 inches 733 82 mm 29 61 inches 772 67 mm 30 42 inches 8 x 2 5 inch 482 0 mm 18 97 inches 434 0 mm 17 08 inches 42 8 mm 1 68 inches 35 84 mm 1 41 inches 22 0 mm 0 87 inches 683 05 mm 26 89 inches 721 91 28 42 inches Dell EMC PowerEdge R640 Installation and Service Manual Technical specifications 27 ...

Page 28: ... V DC 1100 W DC Gold 4416 BTU hr 50 60 Hz 48 60 V DC 1100 W Mixed Mode HVDC for China and Japan only Platinum 4100 BTU hr 50 60 Hz 100 240 V AC and 200 380 V DC 1100 W AC Platinum 4100 BTU hr 50 60 Hz 100 240 V AC autoranging 1600 W AC 6000 BTU hr 50 60 Hz 100 240 V AC autoranging NOTE If a system with 1100 W AC or HVDC PSU operates from 100 to 120V the power rating per PSU is derated to 1050 W NO...

Page 29: ...M up to 384 GB with single processor RDIMM up to 786 GB with dual processors 16 GB NVDIMM N Not supported with single processor Not supported with single processor 208 GB with dual processors 576 GB with dual processors NOTE 8 GB RDIMMs and NVDIMM N must not be mixed NOTE Minimum of two CPUs are required for any configuration that supports NVDIMM N Storage controller specifications The PowerEdge R...

Page 30: ... USB ports NIC ports VGA ports serial connector and an IDSDM vFlash card that supports an optional flash memory card and one internal dual SD module USB ports The PowerEdge R640 system supports USB 2 0 compliant port on the front panel Micro USB 2 0 compliant port in the front panel NOTE The micro USB 2 0 compliant port on the front panel can only be used as an iDRAC Direct or a management port US...

Page 31: ... Gbps Two SFP28 ports that support up to 25 Gbps NOTE You can install up to three PCIe add on NIC cards Serial port The PowerEdge R640 system supports one serial port on the back panel This port is a 9 pin connector Data Terminal Equipment DTE 16550 compliant VGA ports The Video Graphic Array VGA port enables you to connect the system to a VGA display The PowerEdge R640 system supports one 15 pin ...

Page 32: ...igurations see Dell com environmental_datasheets Table 22 Temperature specifications Temperature Specifications Storage 40 C to 65 C 40 F to 149 F Continuous operation for altitude less than 950 m or 3117 ft 10 C to 35 C 50 F to 95 F with no direct sunlight on the equipment NOTE Maximum of 205 W 28 core processor is supported in systems with eight 2 5 inch processor direct attached PCIe SSD drives...

Page 33: ...fications Operating 3048 m 10 000 ft Storage 12 000 m 39 370 ft Table 27 Operating temperature de rating specifications Operating temperature de rating Specifications Up to 35 C 95 F Maximum temperature is reduced by 1 C 300 m 1 F 547 ft above 950 m 3 117 ft 35 C to 40 C 95 F to 104 F Maximum temperature is reduced by 1 C 175 m 1 F 319 ft above 950 m 3 117 ft 40 C to 45 C 104 F to 113 F Maximum te...

Page 34: ...e rate maximum allowable temperature by 1 C per 125 m above 950 m 1 F per 228 ft NOTE When operating in the expanded temperature range system performance may be impacted NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the LCD panel and in the System Event Log Expanded operating temperature restrictions Do not perform a cold startup below 5 C Th...

Page 35: ...rmance fans PowerEdge R640 2 5 inch hard drives x 10 with NVMe drives 2 Two 1U standard heat sink for CPU 165 W Not required Required 22 blanks Eight high performance fans Two 1U 2 pipe heat sink for CPU 200 205 W and 150 W 165 W FO PowerEdge R640 2 5 inch hard drives x 8 3 5 inch hard drives x 4 1 One 1U standard heat sink for CPU 165 W No Required for processor 1 11 blanks Five standard fans One...

Page 36: ...els of particulate or gaseous pollution exceed the specified limitations and result in equipment damage or failure you may need to rectify the environmental conditions Remediation of environmental conditions is the responsibility of the customer Table 32 Particulate contamination specifications Particulate contamination Specifications Air filtration Data center air filtration as defined by ISO Cla...

Page 37: ...ations Gaseous contamination Specifications Copper coupon corrosion rate 300 Å month per Class G1 as defined by ANSI ISA71 04 1985 Silver coupon corrosion rate 200 Å month as defined by AHSRAE TC9 9 NOTE Maximum corrosive contaminant levels measured at 50 relative humidity Dell EMC PowerEdge R640 Installation and Service Manual Technical specifications 37 ...

Page 38: ...m issues helps them perform remote system management and reduces the need for physical access to the system Options to set up iDRAC IP address You must configure the initial network settings based on your network infrastructure to enable the communication to and from iDRAC You must use the default iDRAC IP address 192 168 0 120 to configure the initial network settings including setting up DHCP or...

Page 39: ...ion about logging in to the iDRAC and iDRAC licenses see the latest Integrated Dell Remote Access Controller User s Guide at Dell com idracmanuals You can also access iDRAC by using RACADM For more information see the RACADM Command Line Interface Reference Guide at Dell com idracmanuals Options to install the operating system If the system is shipped without an operating system install the suppor...

Page 40: ... drivers and systems management firmware on your system Prerequisites Ensure that you clear the web browser cache before downloading the drivers and firmware Steps 1 Go to Dell com support drivers 2 In the Drivers Downloads section type the Service Tag of your system in the Enter a Service Tag or product ID box and then click Submit NOTE If you do not have the Service Tag select Detect Product to ...

Page 41: ...tion Environment PXE Related links System Setup Dell Lifecycle Controller Boot Manager PXE boot System Setup By using the System Setup screen you can configure the BIOS settings iDRAC settings and device settings of your system NOTE Help text for the selected field is displayed in the graphical browser by default To view the help text in the text browser press F1 You can access system setup by usi...

Page 42: ...IOS Enables you to configure BIOS settings iDRAC Settings Enables you to configure the iDRAC settings The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI Unified Extensible Firmware Interface You can enable or disable various iDRAC parameters by using the iDRAC settings utility For more information about this utility see Integrated Dell Remote Acce...

Page 43: ... System BIOS Settings details The System BIOS Settings screen details are explained as follows Option Description System Information Specifies information about the system such as the system model name BIOS version and Service Tag Memory Settings Specifies information and options related to the installed memory Processor Settings Specifies information and options related to the processor such as s...

Page 44: ...e System Information You can use the System Information screen to view system properties such as Service Tag system model name and the BIOS version Viewing System Information To view the System Information screen perform the following steps 1 Turn on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load before...

Page 45: ... booting and then restart your system and try again 3 On the System Setup Main Menu screen click System BIOS 4 On the System BIOS screen click Memory Settings Memory Settings details The Memory Settings screen details are explained as follows Option Description System Memory Size Specifies the memory size in the system System Memory Type Specifies the type of memory installed in the system System ...

Page 46: ...olatile DIMM persistency for all NVDIMM N is enabled and presented to OS data is preserved This option is set to Non Volatile DIMM by default NVDIMM N Read Only Enables or disables the read only option for the NVDIMM N If set to Enable all NVDIMM N is forced to read only Read only is intended to be for debug or maintenance when customers would like to access the NVDIMM N data and also to lock it f...

Page 47: ... follows Option Description Logical Processor Enables or disables the logical processors and displays the number of logical processors If this option is set to Enabled the BIOS displays all the logical processors If this option is set to Disabled the BIOS displays only one logical processor per core This option is set to Enabled by default CPU Interconnect Speed Enables you to govern the frequency...

Page 48: ...arks some of the logical processors in the system which in turn allows the corresponding processor cores to transition into a lower power idle state This option can only be enabled if the operating system supports it It is set to Disabled by default X2APIC Mode Enables or disables the X2APIC mode This option is set to Disabled by default Dell Controlled Turbo Controls the turbo engagement Enable t...

Page 49: ...ort n Sets the drive type of the selected device For AHCI or RAID mode BIOS support is always enabled Option Description Model Specifies the drive model of the selected device Drive Type Specifies the type of drive attached to the SATA port Capacity Specifies the total capacity of the hard drive This field is undefined for removable media devices such as optical drives Boot Settings You can use th...

Page 50: ... the system fails to boot the system re attempts the boot sequence after 30 seconds This option is set to Enabled by default Hard Disk Failover Specifies the hard drive that is booted in the event of a hard drive failure The devices are selected in the Hard Disk Drive Sequence on the Boot Option Setting menu When this option is set to Disabled only the first hard drive in the list is attempted to ...

Page 51: ...Boot Mode Steps 1 On the System Setup Main Menu screen click System BIOS Boot Settings UEFI BIOS Boot Settings UEFI BIOS Boot Sequence 2 Use the arrow keys to select a boot device and use the plus and minus sign keys to move the device down or up in the order 3 Click Exit and then click Yes to save the settings on exit Network Settings You can use the Network Settings screen to modify UEFI PXE iSC...

Page 52: ... settings Viewing UEFI iSCSI Settings To view the UEFI iSCSI Settings screen perform the following steps 1 Turn on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu screen cl...

Page 53: ...his option is set to Enabled by default Integrated RAID Controller Enables or disables the integrated RAID controller This option is set to Enabled by default Integrated Network Card 1 Enables or disables the integrated network card NDC When set to Disabled the NDC is not available to the operating system OS This option is set to Enable by default NOTE If set to Disabled OS the Integrated NICs mig...

Page 54: ...ect on the system Memory Mapped I O above 4 GB Enables or disables the support for the PCIe devices that need large amounts of memory Enable this option only for 64 bit operating systems This option is set to Enabled by default Memory Mapped I O above Base When set to 12 TB the system will map MMIO base to 12 TB Enable this option for an OS that requires 44 bit PCIe addressing When set to 512 GB t...

Page 55: ...nication Serial Communication details The Serial Communication screen details are explained as follows Option Description Serial Communication Selects serial communication devices Serial Device 1 and Serial Device 2 in BIOS BIOS console redirection can also be enabled and the port address can be specified This option is set to Auto by default Serial Port Address Enables you to set the port address...

Page 56: ...erformance settings such as power management Viewing System Profile Settings To view the System Profile Settings screen perform the following steps 1 Turn on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try agai...

Page 57: ... to select the Energy Efficient Policy option The CPU uses the setting to manipulate the internal behavior of the processor and determines whether to target higher performance or better power savings Number of Turbo Boot Enabled Cores for Processor 1 NOTE If there are two processors installed in the system you will see an entry for Number of Turbo Boost Enabled Cores for Processor 2 Controls the n...

Page 58: ...tions by performing encryption and decryption by using the Advanced Encryption Standard Instruction Set AES NI This option is set to Enabled by default System Password Sets the system password This option is set to Enabled by default and is read only if the password jumper is not installed in the system Setup Password Sets the setup password This option is read only if the password jumper is not i...

Page 59: ...nd certificates to authenticate pre boot images When Secure Boot policy is set to Custom the BIOS uses the user defined key and certificates Secure Boot policy is set to Standard by default Secure Boot Policy Summary Specifies the list of certificates and hashes that secure boot uses to authenticate images Secure Boot Custom Policy Settings Configures the Secure Boot Custom Policy To enable this o...

Page 60: ...ter or delete the existing system password and then press Enter or Tab 5 In the Setup Password field alter or delete the existing setup password and then press Enter or Tab If you change the system and setup password a message prompts you to reenter the new password If you delete the system and setup password a message prompts you to confirm the deletion 6 Press Esc to return to the System BIOS sc...

Page 61: ...ng devices None IDSDM SATA Ports in AHCI mode BOSS PCIe Cards Internal M 2 Drives Internal USB NOTE RAID configurations and NVMe cards not are included as BIOS does not have the ability to distinguish between individual drives in those configurations Redundant OS State NOTE This option is disabled if Redundant OS Location is set to None When set to Visible the backup disk is visible to the boot li...

Page 62: ...not apply to 84 key keyboards F1 F2 Prompt on Error Enables or disables the F1 F2 prompt on error This option is set to Enabled by default The F1 F2 prompt also includes keyboard errors Load Legacy Video Option ROM Enables you to determine whether the system BIOS loads the legacy video INT 10H option ROM from the video controller Selecting Enabled in the operating system does not support UEFI vide...

Page 63: ...sequence and can function independently of the operating system NOTE Certain platform configurations may not support the full set of features provided by the Dell Lifecycle Controller For more information about setting up the Dell Lifecycle Controller configuring hardware and firmware and deploying the operating system see the Dell Lifecycle Controller documentation at Dell com idracmanuals Relate...

Page 64: ...invokes the Dell Lifecycle Controller program System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell Related links Boot Manager Viewing Boot Manager One shot BIOS boot menu One shot BIOS boot menu enables you to select a boot device to boot from Related links Boot Manager System Utilities System Utilities contains the following utilities that can be ...

Page 65: ...ntistatic mat and antistatic strap while working on components inside the system CAUTION To ensure proper operation and cooling all bays in the system and system fans must be always populated with a component or a blank Before working inside your system Prerequisites Follow the safety guidelines listed in Safety instructions Steps 1 Turn off the system including any attached peripherals 2 Disconne...

Page 66: ...An optional metal bezel is mounted on the front of the system to display system branding A lock on the bezel is used to protect unauthorized access to the hard drives There are two versions of bezel available With LCD panel Without LCD panel For bezels with LCD panel the system status can be viewed on the LCD panel For more information see the LCD panel section Removing the optional front bezel Th...

Page 67: ...panel is the same Prerequisites Follow the safety guidelines listed in Safety instructions Steps 1 Locate and remove the bezel key NOTE The bezel key is part of the LCD bezel package 2 Align and insert the right end of the bezel onto the system 3 Press the release button and fit the left end of the bezel onto the system 4 Lock the bezel by using the key Dell EMC PowerEdge R640 Installation and Ser...

Page 68: ...ny attached peripherals 3 Disconnect the system from the electrical outlet and disconnect the peripherals Steps 1 Using a flat or a Phillips head screwdriver rotate the latch release lock counter clockwise to the unlocked position 2 Lift the latch till the system cover slides back and the tabs on the system cover disengage from the guide slots on the system 3 Hold the cover on both sides and lift ...

Page 69: ...teps 1 Align the tabs on the system cover with the guide slots on the system 2 Push the system cover latch down The system cover slides forward the tabs on the system cover engage with the guide slots on the system and the system cover latch locks into place 3 Using a flat or Phillips head screwdriver rotate the latch release lock clockwise to the locked position Dell EMC PowerEdge R640 Installati...

Page 70: ... the backplane cover Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Slide the backplane cover in the direction of the arrows marked on the backplane cover 2 Lift the backplane cover away from the system 70 Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system comp...

Page 71: ... guidelines listed in Safety instructions Steps 1 Align the backplane cover with the guide slots on the system 2 Slide the backplane cover toward the front of the system until the cover locks into place Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components 71 ...

Page 72: ...orized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product NOTE Components that are hot swappable are marked orange and touch points on the components are marked blue 72 Dell EMC PowerEdge R640...

Page 73: ...ooling fan 8 8 air shroud 9 processor and DIMM blank 10 processor 2 slot 11 rear hard drive module 12 expansion riser 1 13 IDSDM vFlash module slot 14 integrated storage controller card 15 processor 1 16 intrusion switch 17 cabling latch 18 hard drive backplane 19 left control panel cable cover Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components 73 ...

Page 74: ...cessor and DIMM blank 9 processor 2 slot 10 IDSDM vFlash module slot 11 expansion riser 2 B 12 expansion riser 1 B 13 PCIe shroud 14 integrated storage controller card 15 processor 1 16 intrusion switch 17 cabling latch 18 SAS expander board 19 hard drive backplane 20 left control panel cable cover 74 Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

Page 75: ...rd drive backplane 20 left control panel cable cover Air shroud The air shroud directs the airflow across the entire system Air shroud prevents the system from overheating and is used to maintain uniform airflow inside the system Removing the air shroud Prerequisites CAUTION Never operate your system with the air shroud removed The system may get overheated quickly resulting in shutdown of the sys...

Page 76: ...applicable route the cables inside the system along the system wall and secure the cables by using the cable latch Steps 1 Align the tabs on the air shroud with the slots on the system 2 Lower the air shroud into the system until it is firmly seated When firmly seated the memory socket numbers marked on the air shroud align with the respective memory sockets 76 Dell EMC PowerEdge R640 Installation...

Page 77: ...management software referenced by the respective fan number If there is a problem with a particular fan you can easily identify and replace the proper fan by noting the fan number on the system Removing a cooling fan The procedure for removing standard and high performance fans is identical Prerequisites WARNING Opening or removing the system cover when the system is on may expose you to a risk of...

Page 78: ...tem cover when the system is on may expose you to a risk of electric shock Exercise utmost care while removing or installing cooling fans CAUTION The cooling fans are hot swappable To maintain proper cooling while the system is on replace only one fan at a time Follow the safety guidelines listed in Safety instructions Steps 1 Holding the touch points on the cooling fan align the connector on the ...

Page 79: ...133 MT s depending on the following factors DIMM type RDIMM or LRDIMM Number of DIMMs populated per channel System profile selected for example Performance Optimized or Custom can be run at high speed or lower Maximum supported DIMM frequency of the processors Your system contains 24 memory sockets split into two sets of 12 sockets one set per processor Each 12 socket set is organized into six cha...

Page 80: ...3 Channel 4 Channel 5 Proces sor 1 Slots A1 and A7 Slots A2 and A8 Slots A3 and A9 Slots A4 and A10 Slots A5 and A11 Slots A6 and A12 Proces sor 2 Slots B1 and B7 Slots B2 and B8 Slots B3 and B9 Slots B4 and B10 Slots B5 and B11 Slots B6 and B12 80 Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components ...

Page 81: ... GB memory modules populate 16 GB memory modules in the sockets with white release tabs and 8 GB memory modules in the sockets with black release tabs In a dual processor configuration the memory configuration for each processor should be identical For example if you populate socket A1 for processor 1 then populate socket B1 for processor 2 and so on Memory modules of different capacities can be m...

Page 82: ...l 12x RDIMM configurations See Config 1 NVDIMM N C1 7 8 C2 7 8 Configuration 9 20x 32 GB RDIMMs 4x NVDIMM Ns RDIMMs C1 1 2 3 4 5 6 7 8 9 10 C2 1 2 3 4 5 6 7 8 9 10 NVDIMM N C1 11 12 C2 11 12 Configuration 10 12x 16 GB RDIMMs 6x NVDIMM Ns RDIMMs Same for all 12x RDIMM configurations See Config 1 NVDIMM N C1 7 8 9 C2 7 8 9 Configuration 11 12x 32 GB RDIMMs 6x NVDIMM Ns RDIMMs Same for all 12x RDIMM ...

Page 83: ...r more per channel With single rank memory sparing enabled the system memory available to the operating system is reduced by one rank per channel For example in a dual processor configuration with twenty four 16 GB dual rank memory modules the available system memory is 3 4 ranks channel 24 memory modules 16 GB 288 GB and not 24 memory modules 16 GB 384 GB This calculation changes based on if it i...

Page 84: ... ranks or more per channel Multi rank spare population order C1 1 C2 1 C1 2 C2 2 C1 3 C2 3 C1 4 C2 4 C1 5 C2 5 Populate in this order odd amount per CPU allowed Requires three ranks or more per channel Fault resilient population order C1 1 2 3 4 5 6 C2 1 2 3 4 5 6 C1 7 8 9 10 11 12 C2 7 8 9 10 11 12 Supported with 6 or 12 DIMMs per CPU Removing a memory module The procedure for removing a memory m...

Page 85: ...age to your system ensure that your system LEDs on system LEDs on NVDIMM N and LEDs on NVDIMM N battery are turned off before installing the NVDIMM N battery CAUTION To ensure proper system cooling memory module blanks must be installed in any memory socket that is not occupied Remove memory module blanks only if you intend to install memory modules in those sockets Steps 1 Locate the appropriate ...

Page 86: ... Settings screen the System Memory Size must reflect the updated capacity of the installed memory 4 If the value is incorrect one or more of the memory modules may not be installed properly Ensure that the memory module is firmly seated in the memory module socket 5 Run the system memory test in system diagnostics Related links Installing the air shroud NVDIMM N battery NVDIMM N battery can be ins...

Page 87: ...battery Prerequisites 1 Follow the safety guidelines listed in Safety instructions CAUTION To prevent data loss ensure that your system and LEDs on NVDIMM N and NVDIMM N battery are turned off before removing the NVDIMM N battery CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery Steps 1 Holding the edges align the NVDIMM N...

Page 88: ...G The heat sink may be hot to touch for some time after the system has been powered down Allow the heat sink to cool before removing it 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Using a Torx T30 screwdriver loosen the screws on the heat sink NOTE Ensure that you loosen one screw before moving on to the ne...

Page 89: ...fety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud 4 Remove the processor and heat sink module Steps 1 Place the heat sink with the processor side facing up 2 Insert a flat blade screwdriver into the release slot marked with a yellow label Twist do not pry the screwdriver to break the thermal paste seal 3 Push th...

Page 90: ... Ensure that the processor and the bracket are placed in the tray after you remove the heat sink Figure 39 Removing the processor bracket Next steps Install the processor into the processor and heat sink module Related links Removing the air shroud Removing a processor and heat sink module Installing the processor into a processor and heat sink module 90 Dell EMC PowerEdge R640 Installation and Se...

Page 91: ... the processor NOTE Ensure that the processor and the bracket are placed in the tray before you install the heat sink Figure 40 Installing the processor bracket 3 If you are using an existing heat sink remove the thermal grease from the heat sink by using a clean lint free cloth 4 Use the thermal grease syringe included with your processor kit to apply the grease in a quadrilateral design on the t...

Page 92: ...NOTE Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the bracket before placing the heat sink onto the processor and bracket 92 Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components ...

Page 93: ...ch for some time after the system has been powered down Allow the heat sink to cool before removing it 1 Follow the safety guidelines listed in Safety instructions 2 If installed remove the processor DIMM blank and CPU dust cover The procedure to remove the processor DIMM blank is similar to that of the memory module Steps 1 Align the Pin1 indicator of the heat sink to the system board and then pl...

Page 94: ... system Expansion cards and expansion card risers An expansion card in the system is an add on card that can be inserted into an expansion slot on the system board or riser card to add enhanced functionality to the system through the expansion bus NOTE A System Event Log SEL event is logged if an expansion card riser is not supported or missing It does not prevent your system from turning on but F...

Page 95: ...mechanical fit The expansion cards with the highest priority should be installed first using the slot priority indicated All the other expansion cards should be installed in the card priority and slot priority order Table 43 Riser configurations 1B Card Type Slot Priority Form Factor HWRAID BOSS ODM 1 Low Profile NVMe PCIe SSD Dell design 1 Low Profile Infiniband HCA EDR Mellanox 1 Low Profile 100...

Page 96: ...er RAID Dell design 1 Low Profile HWRAID BOSS ODM 1 2 3 Low Profile NVMe PCIe SSD Dell design 1 2 3 Low Profile Infiniband HCA EDR Mellanox 1 2 3 Low Profile 100G NICs Mellanox 1 2 3 Low Profile Omni Path HFI Intel 1 2 3 Low Profile Infiniband HCA FDR Mellanox 1 2 3 Low Profile 40G NICs Intel 1 2 3 Low Profile 40G NICs Mellanox 1 2 3 Low Profile FC32 HBA QLogic 1 2 3 Low Profile FC32 HBA Emulex 1 ...

Page 97: ...Form factor HWRAID BOSS ODM 1 Low Profile NVMe PCIe SSD Dell design 1 Low Profile Infiniband HCA EDR Mellanox 1 Low Profile 100G NICs Mellanox 1 Low Profile Omni Path HFI Intel 1 Low Profile Infiniband HCA FDR Mellanox 1 Low Profile 40G NICs Intel 1 Low Profile 40G NICs Mellanox 1 Low Profile FC32 HBA QLogic 1 Low Profile FC32 HBA Emulex 1 Low Profile 25G NICs Broadcom 1 Low Profile 25G NICs Mella...

Page 98: ... NICs Mellanox 2 Full Height 25G NICs QLogic 2 Full Height FC16 HBA QLogic 2 Full Height FC16 HBA Emulex 2 Full Height 10Gb NICs Broadcom 2 Full Height 10Gb NICs Intel 2 Full Height 10Gb NICs Mellanox 2 Full Height 10Gb NICs QLogic 2 Full Height 10Gb NICs Solarflare 2 Full Height FC8 HBA Emulex 2 Full Height FC8 HBA QLogic 2 Full Height 1Gb NICs Broadcom 2 Full Height 1Gb NICs Intel 2 Full Height ...

Page 99: ...Cs Broadcom 1 2 Low Profile 25G NICs Mellanox 1 2 Low Profile 25G NICs QLogic 1 2 Low Profile FC16 HBA QLogic 1 2 Low Profile FC16 HBA Emulex 1 2 Low Profile 10Gb NICs Broadcom 1 2 Low Profile 10Gb NICs Intel 1 2 Low Profile 10Gb NICs Mellanox 1 2 Low Profile 10Gb NICs QLogic 1 2 Low Profile 10Gb NICs Solarflare 1 2 Low Profile FC8 HBA Emulex 1 Low Profile FC8 HBA QLogic 1 2 Low Profile 1Gb NICs B...

Page 100: ...e riser if installed 4 Disconnect any cables connected to the expansion card Steps Hold the touch points and lift the expansion card riser from the riser connector on the system board NOTE While removing the riser 1B press the tabs and hold the touch point to lift the expansion card riser from the system board Figure 44 Removing the expansion riser 1B 100 Dell EMC PowerEdge R640 Installation and S...

Page 101: ...Figure 45 Removing the expansion riser 1A Figure 46 Removing the expansion riser 2A Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components 101 ...

Page 102: ...f removed install the expansion cards into the expansion card riser 2 Holding the touch points align the expansion card riser with the connector and the riser guide pin on the system board NOTE While installing riser 1 B press the tabs and hold the touch point to align the expansion card riser and the riser guide pin on the system board 3 Lower the expansion card riser into place until the expansi...

Page 103: ...Figure 48 Installing the expansion riser 1A Figure 49 Installing the expansion riser 1B Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components 103 ...

Page 104: ...ocedure listed in After working inside your system 2 Install any device drivers required for the card as described in the documentation for the card Related links Installing expansion card into expansion card riser 104 Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components ...

Page 105: ...from the riser 1 open the PCIe card holder latch If applicable remove the PCIe guide and then remove the expansion card Steps 1 If applicable lift the expansion card latch es out of the slot 2 Hold the expansion card by its edges and pull the card until the card edge connector disengages from the expansion card connector on the riser Figure 52 Removing an expansion card from riser 1A Dell EMC Powe...

Page 106: ...igure 53 Removing an expansion card from riser 1B Figure 54 Removing an expansion card from riser 2A 106 Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components ...

Page 107: ... must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Figure 56 Installing a filler bracket into riser 1A Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system compone...

Page 108: ... card NOTE When installing a card into the riser 1 open the PCIe card holder latch If applicable open the PCIe guide and then install the expansion card Steps 1 If applicable lift the expansion card latch and remove the filler bracket NOTE Store the filler bracket for future use Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission FCC certif...

Page 109: ... its edges and align the card edge connector with the expansion card connector on the riser 3 Insert the card edge connector firmly into the expansion card connector until the card is fully seated 4 Close the expansion card latch Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components 109 ...

Page 110: ...ling an expansion card into the expansion riser 1B Figure 61 Installing expansion cards into the expansion riser 1A 110 Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components ...

Page 111: ...he IDSDM and or vFlash features into a single module Removing the micro SD card Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Locate the SD card slot on the vFlash IDSDM module and press the card to partially release it from the slot 2 Hold the SD card and remove it from the slot NOTE Temporaril...

Page 112: ...nto the card slot to lock it into place Next steps Follow the procedure listed in After working inside your system Removing the optional IDSDM vFlash card Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If you are replacing the IDSDM vFlash card remove the micro SD cards NOTE Temporarily label each micr...

Page 113: ...h card Prerequisites Follow the safety guidelines listed in Safety instructions Steps 1 Locate the IDSDM vFlash connector on the system board To locate IDSDM vFlash see the System board jumpers and connectors section 2 Align IDSDM vFlash card with the connector on the system board 3 Push IDSDM vFlash card until it is firmly seated on the system board Dell EMC PowerEdge R640 Installation and Servic...

Page 114: ...etwork daughter card The network daughter card NDC is a small removable mezzanine card which provides the flexibility of selecting different network connectivity options Removing the network daughter card Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the expansion card riser 2 or the rear hard ...

Page 115: ...an expansion card riser Installing the network daughter card Installing the network daughter card Prerequisites Follow the safety guidelines listed in Safety instructions Steps 1 Orient the NDC so that the Ethernet connectors fit through the slot in the chassis 2 Align the captive screws at the back end of the card with the screw holes on the system board 3 Press the touch points on the card until...

Page 116: ...he controller supports SAS and SATA hard drives and also enables you to set up the hard drives in RAID configurations as supported by the version of the storage controller Removing the integrated storage controller card Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud Steps 1 Using ...

Page 117: ...the card and angle it to disengage the card from the card holder on the system board 4 Lift the card out of the system Figure 68 Removing the integrated storage controller card Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components 117 ...

Page 118: ... on the system board NOTE Ensure that the slots on the system board align with the screw holes on the integrated storage controller card connector Figure 69 Installing the integrated storage controller card 3 Route the integrated storage controller card cable along the wall of the system 4 Align the screws on the integrated storage controller card cable with the screw holes on the connector 5 Usin...

Page 119: ...turn off or restart your system while a hard drive is being formatted Doing so can cause a hard drive failure When you format a hard drive allow enough time for the formatting to complete Be aware that high capacity hard drives can take a long time to format Removing a hard drive blank The procedure for removing 2 5 inch and 3 5 inch hard drive blanks is identical Prerequisites 1 Follow the safety...

Page 120: ... hard drive blank The procedure for installing 2 5 inch and 3 5 inch hard drive blanks is identical Prerequisites Follow the safety guidelines listed in Safety instructions CAUTION Mixing hard drive blanks from previous generations of PowerEdge servers is not supported Steps Insert the hard drive blank into the hard drive slot and push until the release button clicks into place Figure 72 Installin...

Page 121: ...unning see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support hard drive removal and insertion CAUTION Mixing hard drives from previous generations of PowerEdge servers is not supported CAUTION To prevent data loss ensure that your operating system supports drive installation See the documentation supplied with your operating system...

Page 122: ...ta loss ensure that your operating system supports hot swap drive installation See the documentation supplied with your operating system CAUTION When a replacement hot swappable hard drive is installed and the system is powered on the hard drive automatically begins to rebuild Ensure that the replacement hard drive is blank or contains data that you wish to overwrite Any data on the replacement ha...

Page 123: ... a hard drive into the hard drive carrier Installing a hard drive into the hard drive carrier Prerequisites Follow the safety guidelines listed in Safety instructions CAUTION Mixing hard drives from previous generations of PowerEdge servers is not supported Steps 1 Insert the hard drive into the hard drive carrier with the connector end of the hard drive towards the back of the carrier 2 Align the...

Page 124: ...e SAS hard drives on the same backplane is not supported You can mix solid state drives with hard drives on the same backplane Removing the hard drive backplane Prerequisites CAUTION To prevent damage to the drives and backplane remove the hard drives from the system before removing the backplane CAUTION Note the number of each hard drive and temporarily label them before you remove the hard drive...

Page 125: ...If you backplane has an expander board the loosen the screws on the expander board before you remove the backplane Figure 77 Removing the hard drive backplane Figure 78 8 X 2 5 hard drive backplane 1 release tab 2 2 SAS cable A connector 3 backplane signal cable connector 4 backplane 5 SAS cable B connector 6 power cable connector Dell EMC PowerEdge R640 Installation and Service Manual Installing ...

Page 126: ...hroud Removing the backplane cover Removing a hard drive Installing the hard drive backplane Installing the hard drive backplane Prerequisites Follow the safety guidelines listed in Safety instructions NOTE The procedure to install the backplane is similar for all backplane configurations Steps 1 Use the hooks on the system as guides to align the slots on the backplane with the guides on the syste...

Page 127: ...damage to the drives and backplane you must remove the hard drives from the system before removing the backplane CAUTION You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove all t...

Page 128: ...kplane 1 power connector 2 backplane signal connector 3 SAS cable connector 4 NVMe cable connector Next steps Install the rear 2 5 inch hard drive backplane Related links Removing the hard drive from the hard drive carrier Removing the rear hard drive cage Installing the 2 5 inch hard drive backplane rear Installing the 2 5 inch hard drive backplane rear Prerequisites Follow the safety guidelines ...

Page 129: ...e cage Figure 84 Installing the 2 5 inch hard drive backplane rear Next steps 1 Install the rear hard drive cage 2 Install all the hard drives 3 Connect all the cables to the backplane 4 Follow the procedure listed in After working inside your system Related links Installing the rear hard drive cage Installing a hard drive into the hard drive carrier Dell EMC PowerEdge R640 Installation and Servic...

Page 130: ...lane power cable 6 backplane expander power cable 7 SAS cable SAS A1 and SAS B1 8 SAS cable SAS A0 and SAS B0 9 rear backplane power cable 10 rear backplane signal cable 11 rear backplane 12 PCIe expansion card 13 PCIe cable 14 mini PERC card 15 system board 16 SAS cable 17 SAS cable 18 cable routing clip 130 Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system co...

Page 131: ...gnal cable 4 cable routing clip 5 backplane power cable 6 backplane expander power cable 7 SAS cable SAS A1 and SAS B1 8 SAS cable SAS A0 and SAS B0 9 mini PERC card 10 system board 11 SAS cable 12 cable routing clip Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components 131 ...

Page 132: ...PERC 1 hard drive backplane 2 cable routing clip 3 system board 4 backplane power cable 5 backplane signal cable 6 mini PERC card 7 SAS cable 8 cable routing clip 132 Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components ...

Page 133: ...PERC 1 hard drive backplane 2 cable routing clip 3 backplane signal cable 4 backplane power cable 5 mini PERC card 6 system board 7 SAS cable 8 cable routing clip Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components 133 ...

Page 134: ...ive cage Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove all the hard drives 4 Disconnect all the cables from the rear hard drive backplane Steps 1 Using Phillips 2 screwdriver loosen the screw that secures the hard drive cage to the system 2 Pull and hold the screw to lift the hard drive cage aw...

Page 135: ...isites Follow the safety guidelines listed in Safety instructions Steps 1 Align the screw on the hard drive cage with the screw hole on the system board 2 Lower the hard drive cage into the system until it is firmly seated and the screw locks into place 3 Using Phillips 2 screwdriver tighten the screw Dell EMC PowerEdge R640 Installation and Service Manual Installing and removing system components...

Page 136: ...d by the manufacturer For more information see the safety information that shipped with your system 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If applicable disconnect the power or data cables from expansion card s in the expansion card riser 1A 4 Remove the expansion card riser 1A Steps 1 Locate the battery soc...

Page 137: ...ting properly 5 Enter the correct time and date in the System Setup Time and Date fields 6 Exit the System Setup Related links Removing an expansion card riser Installing an expansion card riser USB module An additional USB port can be added to the front of the system Depending on the configuration of your system you can add either a USB 3 0 or USB 2 0 module The USB module cable connects to the i...

Page 138: ...ot on the front panel Figure 94 Removing the USB module Next steps Install the USB module Related links Removing the backplane cover Removing the air shroud Installing the USB module Installing the USB module Prerequisites Follow the safety guidelines listed in Safety instructions NOTE The procedure to install the USB 3 0 and USB 2 0 modules is similar Steps 1 Route the USB cable on the USB module...

Page 139: ...ey with a boot image and then specify the USB memory key in the boot sequence in System Setup An optional USB memory key can be installed in the internal USB 3 0 port and can be used as a boot device security key or mass storage device The internal USB port is on the system board NOTE To locate the internal USB port on the system board see the System board jumpers and connectors section For config...

Page 140: ...store data on optical discs such as CD and DVD Optical drives can be categorized into two basic types optical disc readers and optical disc writers Removing the optical drive Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Disconnect the power and data cables from the connectors on the optical drive NOT...

Page 141: ...ive slot on the front of the system 2 Slide in the optical drive until the release tab snaps into place Figure 97 Installing the optical drive Next steps 1 Connect the power and data cables to the connector on the optical drive and the connector on the system board NOTE Route the cable properly on the side of the system to prevent it from being pinched or crimped Dell EMC PowerEdge R640 Installati...

Page 142: ...mum output power Hot spare feature Your system supports the hot spare feature that significantly reduces the power overhead associated with power supply unit PSU redundancy When the hot spare feature is enabled one of the redundant PSUs is switched to the sleep state The active PSU supports 100 percent of the system load thus operating at higher efficiency The PSU in the sleep state monitors outpu...

Page 143: ... the power supply unit PSU blank only in the second PSU bay Steps Align the PSU blank with the PSU slot and push it into the PSU slot until it clicks into place Figure 99 Installing a power supply unit blank Removing a power supply unit The procedure for removing AC and DC PSUs is identical Prerequisites CAUTION The system needs one power supply unit PSU for normal operation On power redundant sys...

Page 144: ...teps Install the PSU or the PSU blank Related links Installing a power supply unit Installing a power supply unit blank Installing a power supply unit The procedure for installing AC and DC PSUs is identical Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 For systems that support redundant PSU ensure that both the PSUs are of the same type and have the same maximum out...

Page 145: ...ctrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all safety instructions that came with the product CAUTION Wire the ...

Page 146: ...ately 4 5 mm 0 175 inch of copper wire 2 Using a hand crimping tool Tyco Electronics 58433 3 or equivalent crimp the ring tongue terminal Jeeson Terminals Inc R5 4SA or equivalent to the green and yellow wire safety ground wire 3 Connect the safety ground wire to the grounding post on the back of the system by using a 6 32 nut equipped with a locking washer Assembling DC input power wires Prerequi...

Page 147: ...ed TPM plug in module breaks the cryptographic binding and it cannot be re installed or installed on another system board 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the following a Air shroud b Power supply unit s c All expansion card risers d Integrated storage controller card e vFlash IDSDM module f Int...

Page 148: ...instructions Steps 1 Unpack the new system board assembly CAUTION Do not lift the system board by holding a memory module processor or other components CAUTION Take care not to damage the system identification button while placing the system board into the chassis 2 Holding the system board holder and release pin insert the system board into the system 3 Holding the system board holder push the sy...

Page 149: ... k Power supply unit s 3 Reconnect all cables to the system board NOTE Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket 4 Follow the procedure listed in After working inside your system 5 Ensure that you a Use the Easy Restore feature to restore the Service Tag For more information see the Easy restore section b If the Service ...

Page 150: ...tore your Service Tag license UEFI configuration and the system configuration data after replacing the system board All data is automatically backed up in a backup flash device If BIOS detects a new system board and the Service Tag in the backup flash device BIOS prompts the user to restore the backup information 1 Turn on the system If BIOS detects a new system board and if the Service Tag is pre...

Page 151: ... TPM module out from its connector 4 Push the plastic rivet away from the TPM connector and rotate it 90 counterclockwise to release it from the system board 5 Pull the plastic rivet out of its slot on the system board 6 To install the TPM align the edge connectors on the TPM with the slot on the TPM connector 7 Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot...

Page 152: ...Sync 2 optional Right control panel Right control panel contains power button USB 2 0 ports micro USB for iDRAC Direct and status LED for iDRAC Direct Removing the left control panel Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the air shroud NOTE Ensure that you note the routing of the cables...

Page 153: ...ling the left control panel Prerequisites Follow the safety guidelines listed in Safety instructions Steps 1 Route the control panel cable through the side wall of the system 2 Align the control panel with the control panel slot on the system and attach the control panel to the system 3 Connect the control panel cable to the system board connector and secure it using cable latch 4 Using Phillips 1...

Page 154: ...fan Removing the right control panel Prerequisites 1 Follow the safety guidelines listed in Safety instructions 2 Follow the procedure listed in Before working inside your system NOTE Ensure that you note the routing of the cables as you remove them from the system board You must route the cables properly when you replace them to prevent the cables from being pinched or crimped 3 For ease of remov...

Page 155: ...connect the control panel to the system Figure 110 Removing right control panel 4 Holding the control panel by its sides remove the control panel away from the system Next steps Install the right control panel Related links Installing the right control panel Installing the right control panel Prerequisites Follow the safety guidelines listed in Safety instructions Dell EMC PowerEdge R640 Installat...

Page 156: ...hillips 1 screwdriver install the screw that secures the control panel to the system Figure 111 Installing the right control panel 5 Using Phillips 1 screwdriver install the screws that secure the cable cover to the system Figure 112 Installing the cable cover Next steps 1 If applicable install the cooling fan 8 2 Follow the procedure listed in After working inside your system 156 Dell EMC PowerEd...

Page 157: ...us messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing Running the Embedded System Diagnostics from Boot Manager Run the Embedded System Diagnostics ePSA if your system does not boot 1 When the system is booting press F11 2 Use the up arrow and down arrow keys to select System Utilities Launch Diagnostics 3 Alterna...

Page 158: ...lays the results of all tests that are run System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded 158 Dell EMC PowerEdge R640 Installation and Service Manual Using system diagnostics ...

Page 159: ...rs Disabling forgotten password System board jumper settings For information on resetting the password jumper to disable a password see the Disabling a forgotten password section Table 48 System board jumper settings Jumper Setting Description PWRD_EN The BIOS password feature is enabled The BIOS password feature is disabled iDRAC local access is unlocked at next AC power cycle iDRAC password rese...

Page 160: ...Description 1 P_RG1_CP Right panel connector 2 J_WS_PWRBTN Power button connector 3 J_INTRUSION_DET1 Intrusion switch connector 4 J_FAN1U_2 Cooling fan connector 5 CPU2 Processor socket 2 6 J_BATT_SIG Battery signal connector 7 J_BATT_PWR Battery power connector 160 Dell EMC PowerEdge R640 Installation and Service Manual Jumpers and connectors ...

Page 161: ...ULE1 TPM module connector 30 BATTERY Battery connector 31 J_VGA VGA connector 32 J_STORAGE1 Mini PERC controller connector 33 J_USB_INT1 USB connector 34 CPU1 Processor socket 1 35 A6 A12 A5 A11 A4 A10 A7 A1 A8 A2 A9 A3 Memory module sockets Disabling forgotten password The software security features of the system include a system password and a setup password The password jumper enables or disabl...

Page 162: ...or setup password with the jumper on pins 4 and 6 the system disables the new password s the next time it boots 5 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals 6 Turn off the system including any attached peripherals and disconnect the system from the electrical outlet 7 Remove the system cover 8 Move the jumper on the system board jumper f...

Page 163: ...ing on the Dell Service entitlement purchased for your device For more information about SupportAssist go to Dell com SupportAssist Contacting Dell Dell provides several online and telephone based support and service options If you do not have an active internet connection you can find contact information about your purchase invoice packing slip bill or Dell product catalog Availability varies by ...

Page 164: ...QR code located on the system Information tag Prerequisites Ensure that your smart phone or tablet has the QR code scanner installed The QRL includes the following information about your system How to videos Reference materials including the Owner s Manual LCD diagnostics and mechanical overview A direct link to Dell to contact technical assistance and sales teams Steps 1 Go to Dell com QRL and na...

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