Printing quality problems
Condition
Suggested solutions
Loose toner
• Clean the inside of the machine (see "Cleaning the machine" on page 56).
• Check the paper type and quality.
• Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 54).
If the problem persists, the machine may require repair. Contact a service representative.
Character voids
A
Character voids are white areas within parts of characters that should be solid black:
• You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
• The paper may not meet paper specifications.
Horizontal stripes
If horizontally aligned black streaks or smears appear:
• The toner cartridge may be installed improperly. Remove the cartridge and reinsert it.
• The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on
If the problem persists, the machine may require repairing. Contact a service representative.
5. Troubleshooting
184
Summary of Contents for B1163
Page 3: ...BASIC 5 Appendix Specifications 72 Regulatory information 81 Copyright 94 3 ...
Page 53: ...2 Redistributing toner 1 3 Maintenance 53 ...
Page 55: ...Replacing the toner cartridge 3 Maintenance 55 I 5 6 I ...
Page 58: ...2 Cleaning the machine 1 3 Maintenance 58 ...
Page 67: ...2 Clearing paper jams 1 4 Troubleshooting 67 ...
Page 93: ...26 Regulatory information China only 5 Appendix 93 ...