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Dell EMC SCv2000, Owner'S Manual

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Dell EMC SCv2000 Owner'S Manual Download Page 5

1 About the SCv2000/SCv2020 Storage System................................................................................7

SCv2000/SCv2020 Storage System Monitoring and Diagnostics.................................................................................7
SCv2000/SCv2020 Storage System Hardware............................................................................................................... 7

SCv2000/SCv2020 Storage System Front-Panel Features and Indicators............................................................7
SCv2000/SCv2020 Storage System Back-Panel Features and Indicators............................................................ 8
SCv2000/SCv2020 Storage System Storage Controller Features and Indicators ...............................................9
SCv2000/SCv2020 Storage System Drives..............................................................................................................14

2 Replacing SCv2000/SCv2020 Storage System Components.......................................................... 15

Safety Precautions...............................................................................................................................................................15

Electrical Safety Precautions........................................................................................................................................15
Electrostatic Discharge Precautions............................................................................................................................16
General Safety Precautions.......................................................................................................................................... 16

Pre-Replacement Procedures............................................................................................................................................ 16

Send Diagnostic Data Using Dell SupportAssist.........................................................................................................16
Put the Storage Center Into Maintenance Mode...................................................................................................... 17
Shut Down a Storage Controller.................................................................................................................................. 17
Shut Down the Storage System...................................................................................................................................17

Replacing the Front Bezel...................................................................................................................................................18
Replacing Power Supply/Cooling Fan Modules............................................................................................................... 18

Identify the Failed Power Supply..................................................................................................................................18
Identifying the Failed Cooling Fan................................................................................................................................ 19
Replace a Power Supply/Cooling Fan Module.......................................................................................................... 20

Replacing Hard Drives.........................................................................................................................................................22

SCv2000/SCv2020 Storage System Drive Numbering...........................................................................................22
Identify the Failed Hard Drive.......................................................................................................................................22
Replace a Hard Drive.....................................................................................................................................................23

Replacing the Storage Controller Battery........................................................................................................................25
Replacing a Storage Controller..........................................................................................................................................26

Identify the Failed Storage Controller......................................................................................................................... 26
Replace a Single Storage Controller............................................................................................................................27
Replace Both Storage Controllers in Succession...................................................................................................... 29
Replace Both Storage Controllers Simultaneously....................................................................................................30

Replacing Rack Rails........................................................................................................................................................... 30
Post-Replacement Procedures.......................................................................................................................................... 31

Start Up the Storage Controller................................................................................................................................... 31
Send Diagnostic Data Using Dell SupportAssist......................................................................................................... 31

3 Troubleshooting SCv2000/SCv2020 Storage System Components.................................................32

Troubleshooting Power Supply/Cooling Fan Modules................................................................................................... 32
Troubleshooting Hard Drives............................................................................................................................................. 32
Troubleshooting Storage Controllers................................................................................................................................ 32

4 SCv2000/SCv2020 Storage System Technical Specifications........................................................ 34

Contents

Contents

5

Summary of Contents for SCv2000

Page 1: ...SCv2000 and SCv2020 Storage System Owner s Manual Regulatory Model E09J E10J Regulatory Type E09J001 E10J001...

Page 2: ...Storage System Getting Started Guide Provides information about an SCv2000 SCv2020 storage system such as installation instructions and technical specifications Dell Storage Center SCv2000 and SCv202...

Page 3: ...hell hosting applications Help for individual cmdlets is available online Dell Storage Manager Administrator s Guide Provides instructions for using the Data Collector Manager and the Dell Storage Man...

Page 4: ...ge to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2015 2020 Dell Inc or its subsidiaries All ri...

Page 5: ...g the Front Bezel 18 Replacing Power Supply Cooling Fan Modules 18 Identify the Failed Power Supply 18 Identifying the Failed Cooling Fan 19 Replace a Power Supply Cooling Fan Module 20 Replacing Hard...

Page 6: ...Technical Specifications 34 6 Contents...

Page 7: ...SCv2020 Storage System Hardware The SCv2000 storage system supports up to 12 2 5 inch hot swappable SAS hard drives installed horizontally in a four column three row configuration The SCv2020 storage...

Page 8: ...the storage system identification number The default value for a new storage system is 01 5 Hard drives Can have up to 12 3 5 inch or 24 2 5 inch SAS hard drives SCv2000 SCv2020 Storage System Back Pa...

Page 9: ...lt is possible Steady green AC power is on Blinking green AC power is on and the PSU is in standby mode 7 DC power fault indicator 2 Off Normal operation Steady amber PSU has been removed a DC or othe...

Page 10: ...replication license NOTE To use the RELP port as a front end connection to host servers a Flex Port license is required 5 SAS activity indicators There are four SAS PHYs per SAS port Off SAS PHY is n...

Page 11: ...ber and yellow Beacon All blinking simultaneous Firmware initialized All blinking alternating Firmware fault 15 Mini SAS port B Slot 2 Port 2 Back end expansion port B 16 Mini SAS port A Slot 2 Port 1...

Page 12: ...r active 6 Storage controller status On Storage controller completed a power on self test POST 7 Recessed power off button Not currently used 8 Storage controller fault Off No faults Steady amber Firm...

Page 13: ...to host servers a Flex Port license is required 4 REPL port Slot 3 Port 2 Ethernet iSCSI port that is typically used for replication to another Storage Center NOTE To use the RELP port as a front end...

Page 14: ...stem supports only Dell Enterprise hard disk drives HDDs and Dell Enterprise solid state drives eSSDs The drives in the SCv2000 storage system are installed horizontally The drives in the SCv2020 stor...

Page 15: ...construction must support the total weight of the installed expansion enclosures The design should incorporate stabilizing features suitable to prevent the rack from tipping or being pushed over duri...

Page 16: ...ions to avoid injury and damage to Storage Center equipment Keep the area around the storage system chassis clean and free of clutter Place any system components that have been removed away from the s...

Page 17: ...oller which continues to process I O If the storage system has only one storage controller shutting it down results in a system outage Steps 1 Use the Dell Storage Manager to connect to the Storage Ce...

Page 18: ...two hot swappable power supply cooling fan modules The cooling fans that cool the storage system and the power supplies are integrated into the power supply cooling fan module and cannot be replaced s...

Page 19: ...w tab Figure 11 Rear View of the Expansion Enclosure Showing the Failed Power Supply Identifying the Failed Cooling Fan To determine which cooling fan failed use the Dell Storage Manager Steps 1 Start...

Page 20: ...ocation of the failed cooling fan is displayed in the Fan View tab Figure 13 Rear View of the Expansion Enclosure Showing the Failed Cooling Fan Replace a Power Supply Cooling Fan Module Use this proc...

Page 21: ...o the chassis until it is fully seated and the release tab clicks into place 5 Connect and secure the power cable to the power supply cooling fan module Figure 15 Securing the Power Cable 6 Press the...

Page 22: ...Center identifies drives as XX YY where XX is the unit ID of the storage system and YY is the drive position inside the storage system The SCv2000 holds up to 12 drives which are numbered from left t...

Page 23: ...the failed hard drive The location of the failed hard drive is displayed in the Disk View tab Figure 19 Front View of the Expansion Enclosure Showing the Failed Hard Drive Replace a Hard Drive Use thi...

Page 24: ...remove the hard drive blanks that are installed in hard drive slots that are not occupied The hard drive blanks ensure proper cooling of the storage system 6 Close the hard drive carrier handle to lo...

Page 25: ...ive carrier handle fully engages 6 Insert drive blanks into any open slots in the chassis All of the drive slots in the storage system must be filled with a drive or drive blank Replacing the Storage...

Page 26: ...g some storage system environment elements such as temperature fan power supplies and storage system LEDs Controlling access to hard drives Communicating storage attributes and states to the storage s...

Page 27: ...ew tab Figure 24 Rear View of the Storage System Showing the Failed Storage Controller Replace a Single Storage Controller Use this procedure to replace a single failed storage controller Prerequisite...

Page 28: ...n a storage controller is powered on a one minute delay occurs while the storage controller prepares to boot During this time the only indication that the storage controller is powered on are the LEDs...

Page 29: ...of the cables are labeled 2 Disconnect all of the cables from the top storage controller 3 Remove the battery from the top storage controller 4 Push down on the release tab of the top storage control...

Page 30: ...click Request Swap Clear g Click the Alerts tab h Right click the alerts for the temperature sensor and I O modules then click Acknowledge NOTE The alerts may not appear immediately If the alerts do n...

Page 31: ...switches on the power supply cooling fan modules NOTE When the storage system is powered on a one minute delay occurs while the SCv2000 SCv2020 prepares to boot During this time the only indication t...

Page 32: ...Steps 1 Check the status of the hard drive using Storage Manager Client 2 Determine the status of the hard drive indicators If the hard drive status indicator blinks amber ON for two seconds and OFF f...

Page 33: ...ntroller 4 Determine the status of the storage controller link status indicators If the indicators are not green check the cables a Shut down the storage controller b Reseat the cables on the storage...

Page 34: ...supports up to 13 SC100 expansion enclosures or 6 SC120 expansion enclosures The SCv2020 supports up to 12 SC100 expansion enclosures or 6 SC120 expansion enclosures Redundant Array of Independent Di...

Page 35: ...SCv2000 65 W at 230 VAC and 99 W at 115 VAC SCv2020 65 W at 230 VAC and 99 W at 115 VAC Maximum inrush current Under typical line conditions and over the entire system ambient operating range the inru...

Page 36: ...t 10 500 Hz for 15 min Maximum shock Operating Half sine shock 5 G 5 with a pulse duration of 10 ms 10 in operational orientations only Storage Half sine shock 30 G 5 with a pulse duration of 10 ms 10...

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