Steps
1. Make sure all the cables are labeled.
2. Disconnect all of the cables from the storage controller.
3. Remove the screws that secure the chassis to the rack.
4. Remove the storage controller from the rack rails.
5. Remove the rack rails from the rack.
6. Install the replacement rack rails in the rack.
7. Install the storage controller in the rack rails.
8. Reconnect the cables to the storage controller.
9. Start up the storage controller.
Next steps
Use SupportAssist to send diagnostic data to Dell Technical Support Services.
Post-Replacement Procedures
After replacing a component in the SCv2000/SCv2020 storage system, start up the storage system (if it was previously shut down) and
use SupportAssist to send diagnostic data to Dell Technical Support Services. Then return the system to normal operation by disabling
maintenance mode.
Start Up the Storage Controller
If the storage controller was previously shut down, perform this procedure to start it up.
Steps
1. Plug the power cables into the power supply/cooling fan modules of the storage system.
2. Turn on the storage system by pressing the power switches on the power supply/cooling fan modules.
NOTE:
When the storage system is powered on, a one-minute delay occurs while the SCv2000/SCv2020 prepares to
boot. During this time, the only indication that the SCv2000/SCv2020 is powered on are the LEDs on the storage
controllers. After the one-minute delay, the SCv2000/SCv2020 fans and LEDs turn on to indicate that the storage
system is starting to come up.
3. Use the Dell Storage Manager to make sure that the replacement part is recognized and shown as up and running.
Send Diagnostic Data Using Dell SupportAssist
Use Dell SupportAssist to send diagnostic data to Dell Technical Support Services.
Steps
1. Use the Storage Manager Client to connect to the Storage Center.
2. In the
Summary
tab, click
Send SupportAssist Information Now
, which is located under SupportAssist Actions in the Status pane.
The Send SupportAssist Information Now dialog box opens.
3. Select
Storage Center Configuration
and
Detailed Logs
.
4. Click
OK
.
The Storage Manager Client displays the status of the SupportAssist action. A second dialog box opens when the transfer of
SupportAssist information has completed successfully.
5. Click
OK
.
6. (Optional) If the Storage Center is in maintenance mode, return it to normal operation.
Replacing SCv2000/SCv2020 Storage System Components
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