Warranty and Liability Conditions
1)
With this warranty, TEK GROUP S.r.l., based in 61025 Montelabbate (PU), Via Leonardo Da Vinci n. 8,
guarantees the product from any defects in materials and manpowers, provided that the use complies with
the conditions indicated in the manual, for the duration of 24 months from the date of purchase of the
product resulting from a fiscally valid document.
2)
This warranty does not apply to: (a) consumable parts - such as fluids and batteries - and components
subject to wear; (b) damage resulting from an installation not carried out according to the instructions
contained in the manual supplied with the product; (c) failures resulting from the use of non-original
components and / or fluid; (d) damage due to repairs made by unauthorized personnel or by the Customer;
(e) faults caused by incorrect power supply or connection; (f) defects resulting from normal wear or
otherwise due to aging of the product; (g) damage caused by fortuitous events, lightnings, flooding, fire,
incorrect ventilation or other causes not attributable to TEK GROUP S.r.l.
3)
If during the warranty period the Customer finds defects of conformity of the product, then this will have to
report their presence to the Producer on penalty of forfeiture within one week of discovery.
4)
The Customer, provided that he has provided a timely description of the data contained in the
documentation referred to in point (5), may be authorized by TEK GROUP S.r.l. to send the faulty or
defective device for its repair. The Producer reserves the unconditional right to replace the defective parts
with new or regenerated parts and equivalent to new ones in terms of functions, performances and
reliability.
5)
In order for the warranty to be operational, it must be kept together with a fiscally valid purchase document
- such as an delivery note, invoice, receipt, showing the name of the seller, the date of purchase, the
identification details of the product and the sale price.
6)
This warranty will expire if the product is shipped unaccompanied by the aforesaid documentation, without
a suitable packaging to protect it from shocks and vibrations and in case it is not shipped in its entirety
(including cover and fluid tank). The wall fixing bracket is not included among the components that must be
sent to the manufacturer for repair purposes.
7)
The costs of uninstalling the defective device and reinstalling the repaired product or returned product, as
well as the return shipping costs, are not included in this warranty.
