USE R M ANU AL
TOUCHSCREEN 2.1
27
SEPTTEMBER 12, 2017
Try Connecting to Supervisaire Board at the System (for Touch Display
Remote Installations)
If you are installing TouchScreen display as a remote panel, try using a short
patch cable and connect directly to the board to determine if there is a fault with
the long wire between Supervisaire board and remote location.
If you get a connection locally, replace or troubleshoot wiring between system and
remote location.
Try Connecting to Different Port
Try connecting to a different port. Port D instead of port C or vice versa. If you
now have a connection, the other port is faulty. If you only need to use one port,
you can leave it this way. Otherwise, order a replacement control board.
If neither port works, order a replacement control board. Both ports are most likely
faulty.
Port C Only Used by RJ-45 Socket or JCOM
Pin 6 & 7 on JCOM share the same comm port (port C) with the black RJ-45
socket on the control board (Figure 1), therefore only one device could be
connected to these two terminals (JCOM and RJ-45 could NOT be used
simultaneously for two different devices) because of a very high risk of producing
communication conflict over the port.
If JCOM (6 & 7) is being used, remove wires before using the RJ-45 socket. You
can also wire TouchScreen display to J8 using port D.
