Pawkit
Repair Instructions
36
5. Repair Instructions
If your Pawkit ever needs to be sent in for service
or repair*, call Decagon at
1-800-755-2751
(US and
Canada) or
(509) 332-2756
,
or fax us at
(509) 332-
5158
. We will ask you for your address, phone
number, and serial number. For non-warranty
repairs, we will also ask for a payment method
(such as a purchase order or credit card number), a
repair budget, and billing address.
*Note: If you purchased your instrument from one
of our international distributors, please contact them
before contacting Decagon. They will be able to
provide you with local service and help you remedy
the problem.
Shipping Directions
When you ship your instrument back to us, please
include with it a document with the complete ship-
ping address, name and department of the person
responsible for the instrument, and (most impor-
tantly) a description of the problem. This informa-
tion will better help our technicians and our