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9 Self-Diagnostic Error Codes
The Spa Power 800 controller has extensive self diagnostic capabilities. In the event of a problem it will
indicate a warning or error according to the nature of the problem. The spa will continue operating if a
warning is produced but user intervention or service is required for errors.
Errors
When in an error state the alarm can be silenced by pressing the SCROLL button. The alarm will
automatically silence after four minutes.
Error 1 (“PRIME FAILED”) Water Prime Failed
Prime failed is a special case. This is not necessarily a problem with the SP800 itself, but indicates
that no water is being detected in the heater housing. On a push of the DOWN button the main pump
will run for 10 seconds to try to get water to the heater. If successful normal operation will resume. If
unsuccessful, the error will be indicated on the display again. Note: When this error occurs you will
also be given the option to run the SP800 in demo mode, this feature is not intended for end users. If
you inadvertently enter demo mode, reset the spa to start over.
With any Error 3-8, spa operation will stop and not continue until the controller is reset. The controller can
only be reset by pushing the Light Level, Light Effect Mode, Pump 1A and SPVSB buttons simultaneously.
The controller will remain in an error condition even when reset at mains power, controller will only
continue normal operation after the Light Level, Light Effect Mode, Pump 1A and SPVSB buttons are
pushed simultaneously (see below).
Error 2 (“VS PUMP ERROR”) – Variable Speed Drive Fault
This error indicates that a fault has occurred with the variable speed drive. It may have occurred due
to high temperatures within the spa enclosure, faulty connection, variable speed drive failure, or pump
failure. Wait 20 seconds and try to reset the spa. If the error persists, wait 1 hour and try to reset the
spa. If there is still a problem then contact your spa pool supplier.
Error 3 (“STUCK BUTTON”) - Stuck Button
This error indicates that one or more of the touch pad buttons is stuck or has been held down for more
than one minute. This may be caused by the pool cover pressing on the touch pad or by water getting
into the touch pad or by damage to the touch pad itself. Try to reset the spa. If there is still a problem
then contact your spa pool supplier.
Summary of Contents for Spa Power SP800
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