131
5.
The camera can not be
accessed by using the IE
browser.
1. Use PC to access the internet to see
whether it can operate normally or not.
At first, please solve the network failure
that is caused by the computer virus
until the PC and the camera can ping
each other.
2. Please remove the Ethernet cable and
then connect the PC to the camera
directly. After that, please reset the IP
address of the PC.
6.
The remote control is not
working.
1. Try setting the camera to CAM1 and
try again.
2. Make sure the remote control’s
battery is fully charged.
3. Check your device working mode.
4. Make sure the OSD menu is closed.
The remote control cannot be used if
the OSD menu is opened.
7.
The serial port is not
working properly.
1. Make sure your baud rate and device
addresses are correct.
2. Check your device working mode.
3. Make sure the OSD menu is closed.
The remote control cannot be used if
the OSD menu is opened.
8.
Can not login to the Web
control interface.
1. Please check your Ethernet cable.
2. Please check your Ethernet setting
such as the IP address.
Summary of Contents for PTC-305T
Page 1: ...1 4K HDBaseT TRACKING PTZ CAMERA PTC 305T ...
Page 39: ...39 ...
Page 40: ...40 Step 5 Mount Camera to Ceiling ...
Page 63: ...63 ...
Page 70: ...70 ...
Page 110: ...110 6 Please click the Next button 7 Please click the Next button ...
Page 111: ...111 8 Please click the Install button 9 The installation will be started ...
Page 132: ...132 21 Dimensions Unit mm ...
Page 136: ...136 Service and Support www datavideo com product PTC 305T Sept 04 2023 Ver E3 ...