Datamax I-Class Mark II I-4212E/203 Operator'S Manual Download

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Operator’s Manual

Summary of Contents for I-Class Mark II I-4212E/203

Page 2: ......

Page 3: ...to duplicate or copy the Firmware or the information contained in the non volatile or programmable memory The firmware Software is protected by applicable copyright laws and Licensor retains all righ...

Page 4: ...e limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This eq...

Page 5: ...11 2 6 Internal Rewinder 12 3 Printer Operation 3 1 Front Panel 15 3 1 1 Display Icons 16 3 2 Windows Driver 17 Important Notes 18 3 3 Printer Configuration Utility NETira CT 19 3 4 Media Calibration...

Page 6: ...5 7 Upgrading Firmware 63 6 Troubleshooting 6 1 Problem Resolution 65 6 2 Hex Dump Mode 69 Appendix A Specifications Appendix B Wireless and Wired LAN Setup B 1 Network Card Setup 75 B 2 Wireless Set...

Page 7: ...er driver can be found on our website http www datamax oneil com or on the included CD ROM for printing from common applications If you wish to write a custom program a copy of the Programmer s Manual...

Page 8: ...Chapter 1 Getting Started 2...

Page 9: ...he printer ensure the Power On Off Switch is in the Off position Place the printer on a firm level surface Ensure that the Power Switch on the Printer is in the Off position Connect the AC Power Cord...

Page 10: ...nal communications your host must have supporting software The Serial Connection needs a serial interface cable with specific pin outs for proper communications part numbers and pin outs are given bel...

Page 11: ...unlock the Printhead Latch and raise the Printhead Assembly 2 Rotate the Media Guide down Printhead Latch Printhead Assembly Media Guide 3 Slide the Roll Media onto the Media Hub 4 Route the Media th...

Page 12: ...osition the media and ensure proper tracking Printhead Assembly Printhead Latch If the printer does not correctly sense the top of each label it may be necessary to calibrate the printer see Section 3...

Page 13: ...e TOF is set through the front panel To adjust 1 With media loaded as described in Section 2 2 grasp the Slide Tab and move the Sensor Eye Mark into position over media according to the table below Se...

Page 14: ...ribbon This can be accomplished via the NETira CT configuration Utility see section 3 3 or via the printers menu system see section 4 5 1 Open the media cover Rotate and unlock the Printhead Latch an...

Page 15: ...Chapter 2 Printer Setup 9 Ribbon Routing Diagrams CSI Coating Side In Ribbon Routing CSO Coating Side Out Ribbon Routing...

Page 16: ...4 Close the Printhead Assembly and rotate the Printhead Latch to the locked position Route the ribbon up and then around to the Ribbon Take Up Hub winding it several times in a clockwise direction to...

Page 17: ...bon combination To make the OPTImedia selection 1 Press the MENU BUTTON 2 Make sure MEDIA SETTINGS is highlighted then press the ENTER KEY 3 Make sure OPTimedia is highlighted then press the ENTER KEY...

Page 18: ...dition of a Peel and Present option dispensed automatically for application If equipped follow the instructions below to begin using the Internal Rewinder 1 Press down then pull outward to remove the...

Page 19: ...b Arc Plate Rewinder Hub 5 Wrap the media around the Rewinder Hub Insert the end of the media into a Slot in the Rewinder Hub Slide the Media Retainer into the Slot to secure the media Media Rewinder...

Page 20: ...Chapter 2 Printer Setup 14...

Page 21: ...en interface composed of a graphic display and keypad In addition to providing current printer information the mode dependent panel allows the items in the main display area and the key functions to c...

Page 22: ...d can delay the process Display large fonts DPL Input Mode DPL LINE Input Mode LINE PL Z Input Mode PL Z AUTO Input Mode AUTO SD SD memory card detected USB HOST USB memory or keyboard detected Wired...

Page 23: ...sit our web site at http www datamax oneil com Be sure your printer s USB Mode is set to Printer This mode can be viewed changed via the printer s front panel menu under Communications USB Port USB De...

Page 24: ...he Stock setting matches the size of the label you are using If you cannot find a match for your label click New and enter the dimensions of your label Options Tab Print Speed Printhead Temperature Th...

Page 25: ...please visit our web site at http www datamax oneil com Be sure your printer s firmware version is 10 03_0016B or greater Firmware is available from our website for the latest version please visit our...

Page 26: ...and Parallel Connections Close the Open a configuration file dialogue box a In the toolbar from the drop down menu box select the appropriate port Then click on the Query Printer Icon For Ethernet Co...

Page 27: ...ke any changes necessary to the printer configuration 4 Once complete send the new settings to the printer using the Send button Note When sending the changes to the printer only the changes displayed...

Page 28: ...RATION COMPLETE will be displayed and the media will be advanced to the next top of form if calibration was successful or CALIBRATION FAILED will be displayed if calibration was not successful In this...

Page 29: ...ENSOR CALIBRATION Then using the DOWN Button scroll to PERFORM CALIBRATION Press ENTER again and then press YES to proceed PERFORM CALIBRATION Press NO to abort this procedure D With no media installe...

Page 30: ...value where yyy represents the current sensor reading 1 If using preprinted media ensure that the area placed over the sensor is free of text graphics or borders 2 See Section 2 3 for sensor adjustmen...

Page 31: ...Press MENU Button Make sure MEDIA SETTINGS is highlighted and press ENTER Then using the DOWN button scroll to SENSOR CALIBRATION Printer Menu C Using the DOWN Button highlight ADVANCED ENTRY then pre...

Page 32: ...NSOR GAIN 00 0 31 This is the Label Value for a gain setting of 00 Sample Calibration Table Gain Number Label Value TOF Value Difference Value 00 252 01 02 31 Step Action Displayed Message Comment G U...

Page 33: ...TRAN SENSOR GAIN 31 0 31 1 Do not position the Media Sensor under a perforation and if using preprinted media ensure the label area placed over the sensor is free of text graphics lines etc 2 Do not...

Page 34: ...Message Comment K In your sample calibration table where both the Label Value and TOF Value are at least 20 subtract the amounts and record the result as a Difference Value see below Identify the lar...

Page 35: ...he Printhead Assembly Record the sensor reading as P B Raise the Printhead Assembly Place the liner notch or mark over the Media Sensor then lower and latch the Printhead Assembly Record the sensor re...

Page 36: ...value O Press the ESC Key Scroll to GAP SENSOR LEVEL or if using reflective media MARK SENSOR LEVEL and then press ENTER Set the Gap or Mark value determined in Step M and then press ENTER GAP SENSOR...

Page 37: ...owed by READY The printer is ready for use If the calibration attempt fails try desensitizing the sensor as follows Re enter the ADVANCED MENU Go to MEDIA SETTINGS SENSOR CALIBRATION ADVANCED ENTRY TR...

Page 38: ...Chapter 3 Printer Operation 32...

Page 39: ...chieved The multi purpose Menu Test and Navigation Buttons allow Menu System entry negotiation and parameter selection functions Soft Key Labels Soft Keys MENU Button Enters the Menu System returns to...

Page 40: ...Control Printer Options System Settings Communications Diagnostics After selecting the Advanced Menu it will be accessed whenever the MENU BUTTON is pressed To enable the Advanced Menu proceed as foll...

Page 41: ...ol panel or a USB QWERTY keyboard The template is a stored label format where fields delimited by an ampersand become variable The printer will prompt you to enter the variable field data For example...

Page 42: ...ce 0 99 99 inches that the printer will feed media to find TOF when the Sensor Type is set to GAP or REFLECTIVE before a TOF Fault is declared where 8 00 Is the default setting Maximum Label Length sh...

Page 43: ...040 is the default setting EMPTY SENSOR LEVEL Establishes the threshold for the empty value 0 255 where 000 is the default setting TRAN SENSOR GAIN Establishes the sensitivity of the transmissive sen...

Page 44: ...PRINT SPEED Controls the rate of label movement during printing where x x in sec FEED SPEED Controls the rate of label movement between printing areas where x x in sec REVERSE SPEED Controls the rate...

Page 45: ...l label formatting adjustments where DARKNESS Controls the strobe time 1 64 to establish the nominal HEAT setting for printhead specific thermal characteristics where 32 Is the default setting CONTRAS...

Page 46: ...FORMAT MODULE Selects from a list of modules available for formatting by the printer Choosing FORMAT MODULE will erase existing data in the selected module DELETE FILE Selects from the list of availab...

Page 47: ...Interface Card s GPIO function where GPIO DEVICE Sets the option to work with a specific device type where DISABLED Disables the option APPLICATOR Enables parameters for related label applicator func...

Page 48: ...Type 2 equipped only where ENABLED Enables the output signal DISABLED Disables the output signal System Settings The System Settings menu contains label formatting operation and control functions Men...

Page 49: ...s 128 512 allocated for the scaleable font engine where 384 KBytes Is the Default Setting SINGLE BYTE SYMBOLS Selects the code page used to print single byte fonts including ARABIC 8 ISO 15 ITALIAN IS...

Page 50: ...model firmware version and installed options 2 To capture all the data use media that is at least 2 inches 51 mm wide and set the Label Width in Media Settings according to the width of your labels C...

Page 51: ...ious label has been printed providing the most accurate time stamps but at a slower throughput rate PAUSE MODE Allows for controlled interactive printing where ENABLED Requires you to press the PAUSE...

Page 52: ...ng column calculations based on 200 dots per inch and the exceptions noted below Exceptions Data Terminator processing When printing I 2 of 5 bar codes D J and L the first non numeric character proces...

Page 53: ...ents where 000 Retraction occurs when the next label is received and processed Default Setting FONT EMULATION Allows font substitution for all internal fonts where STANDARD FONTS Prints using a standa...

Page 54: ...atch 1 With no Linear Scanner attached the printer will perform in the STANDARD setting except that VOID will be printed on the faulted label 2 VOID will not be printed if insufficient text space exis...

Page 55: ...t word is selectable and is the Default Setting STOP BITS Sets the number of stop bits where 1 2 1 One stop or two stop bits are selectable and is the Default Setting PARALLEL PORT A Controls the comm...

Page 56: ...nterface SNMP ENABLE Sets SNMP NO Default Setting YES TELNET ENABLE Enable Disable Telnet protocol NO Default Setting YES FTP SERVER ENABLE Enable Disable FTP protocol NO Default Setting YES HTTP SERV...

Page 57: ...g A server assigned IP address takes precedence over any static IP address stored in the interface IP ADDRESS Specifies the static IP Address of the interface in the standard octet format SUBNET MASK...

Page 58: ...BOOTP The card broadcasts over the network using BOOTP protocol to receive addresses from the responsible server at startup Manual modifications to IP Address Subnet Mask or Gateway Address are not al...

Page 59: ...and Reverse commands are handled where ENABLED Processes commands normally Default Setting DISABLED Ignores DPL speed commands instead the speeds are controlled via the menu setting TOF SENSING COMMA...

Page 60: ...test results where TEST PRESENT SENSOR Performs a functional test of the Present Sensor by indicating LABEL PRESENTED when a label blocks the sensor and LABEL NOT PRESENTED when no label blocks the s...

Page 61: ...quipped with the thermal transfer option where RIBBON ADC LOW 111 RIBBON ADC HIGH 249 iPH REPORT Displays the IntelliSEAQ printhead report data where VIEW Displays the data PRINT Prints a reference la...

Page 62: ...Chapter 4 Menu System 56...

Page 63: ...and clean it thoroughly with solvent and a cotton swab After every roll of media Peel Off Roller Rotate the peel off roller and clean it thoroughly with solvent and a cotton swab After every roll of m...

Page 64: ...dicate a dirty or faulty printhead To clean the printhead 1 Turn Off and unplug the printer 2 Open the cover Unlock the Printhead Latch and raise the Printhead Assembly Allow the printhead to cool bef...

Page 65: ...hat the Media Width Adjustment is not engaged 3 Press and hold the TEST Key for approximately four seconds The printer will begin the cleaning routine 4 In cases of heavy build up or if high heat valu...

Page 66: ...counter clockwise until the image fades across the label as shown in Example 1 below 3 While observing the printed output rotate the Leveling Cam clockwise until the image is complete with even contr...

Page 67: ...h the use of other print quality controls A With media loaded download your label format or use a Test Menu format then begin printing a small batch of labels B While observing the printed output turn...

Page 68: ...dy 2 Turn Off and unplug the printer Open the cover if ribbon is installed remove it 3 With the printhead locked in the down position loosen the Printhead Mounting Screw it will remain in the assembly...

Page 69: ...tamax O Neil Web site at www datamax oneil com and download it onto your computer s hard drive 2 Launch the NETira CT configuration utility and query connect to the printer see section 3 3 for more in...

Page 70: ...to the Tools Upgrade Firmware Select the binary files BIN files for each of the Boot files 4 Check the Select and Download Boot 1 file Select and Download Boot 2 file and Erase System and or User Area...

Page 71: ...rly installed Plug in and turn On the printer You should hear the cutter blade rotate and position itself properly However if the problem continues call for service The LCD is blank but the Ready Indi...

Page 72: ...erial communications ensure that the interface cable meets the requirements found in Section 2 1 2 Missing print on left or right side of the label Information may be formatted outside the label dimen...

Page 73: ...n 2 4 If there is no image on the used ribbon Print any Internal Test Label see Section 4 4 If an image is printed then check the protocol and port settings for both the printer and host These setting...

Page 74: ...d see Section 5 3 The Platen Roller may be dirty or worn clean or call for service Skips labels when printing Media Calibration may be needed see Section 3 4 The Media Sensor may be out of position re...

Page 75: ...of missing data in the character string To print the Hex Dump Label To begin go to the Diagnostics menu and enable Hex Dump Mode see Section 4 5 Exit the menu and save the changes Now HEX DUMP MODE w...

Page 76: ...Chapter 6 Troubleshooting 70...

Page 77: ...Temperature 32 F to 100 F 0 C to 38 C Humidity 10 95 non condensing AC Input Voltage 90 132 or 180 264 VAC 47 63 Hz auto ranging Printing Print Method Direct Thermal Thermal Transfer optional Print Sp...

Page 78: ...ity Matched to media approx 1968 600 m long Ribbon Core 1 010 006 25 6 mm 2 mm inner diameter Communications Interface USB RS 232 DB 9 and IEEE 1284 Compliant Centronics Parallel Baud Speed 600 to 38...

Page 79: ...Dimensional Requirements Designator Description Minimum 1 Maximum 1 A Label width 1 00 4 65 B Liner width 1 00 4 65 C Gap or notch between labels 3 10 D Label length 3 25 E Media thickness 0025 010 F...

Page 80: ...Appendix A Specifications 74...

Page 81: ...nds for the printer to retrieve an IP address 3 At this point it is recommended to print a Network Report This Network Report is generated by the printer and lists important default information such a...

Page 82: ...ge will appear The printer s internal web pages are divided into 10 pages that are accessible via the navigation bar on the left hand side Most of the items on these pages mimic the printer s internal...

Page 83: ...sses section enter valid static IP addresses for Printer IP Address Printer Subnet Mask and Printer Gateway 3 Scroll down the page to Network Type select infrastructure from the drop down box 4 In the...

Page 84: ...After a successful setup is made via a wired connection the Wireless connection if equipped can now be configured in ad hoc mode using a static IP address To configure the wireless card in Ad hoc mode...

Page 85: ...ecute drop down box Enter the password at the top of the page default is sysadm and click Execute to restart the printer 11 Once the printer has restarted the icon will be displayed signifying that an...

Page 86: ...zard The following screen should appear click Next 2 Make sure that Local Printer is selected and then click Next 3 Select on Create a new port and then select Standard TCP IP Port from the drop down...

Page 87: ...name field Next select whether or not to set this printer as your default printer Then Click Next 14 Select whether or not to share this printer on your network Then Click Next 15 Select No then Click...

Page 88: ...Appendix B Wireless and Wired LAN Setup 82...

Page 89: ...e column or modify the existing column in the spreadsheet click on the Generate DPL file s radio button and then send that file s to the printer Software requirements for modifying the menu language a...

Page 90: ...trying to modify the MAX value however if cutting and pasting fields this warning system may be defeated Two Line Messages Some of the message are displayed as two lines These are indicated in the co...

Page 91: ...uage Save the changes when prompted A reset will occur as font validation is performed An error has occurred if the printer displays the new language selection but all messages remain in English In th...

Page 92: ...roying the new menu language s Module Y can be UNLOCKED by sending this DPL string STX KpY0 To restore the factory generated EFIGS image download the file 832296 01A to the printer This file is locate...

Page 93: ...Appendix C Menu Language 87 The screen shot below is an example of Unicode defined languages Chinese Russian Note the only additional information required is the double in row 1...

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