Troubleshooting
E F 3 0 1 5 S e t u p G u i d e ( R e v A )
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Is the host link status LED on?
- Yes – You have isolated the fault to the SFP. Replace the SFP.
- No – Proceed to the next step.
8.
Re-insert the original SFP and swap the cable with a known good one.
Is the host link status LED on?
- Yes – You have isolated the fault to the cable. Replace the cable.
- No – Proceed to the next step.
9.
Verify that the switch, if any, is operating properly. If possible, test with another port.
10.
Verify that the HBA is fully seated, and that the PCI slot is powered on and operational.
11.
Replace the HBA with a known good HBA, or move the host side cable and SFP to a
known good HBA.
Is the host link status LED on?
- Yes – You have isolated the fault to the HBA. Replace the HBA.
- No – It is likely that the controller module needs to be replaced.
12.
Move the cable and SFP back to its original port.
Is the host link status LED on?
- No – The controller module’s port has failed. Replace the controller module.
- Yes – Monitor the connection for a period of time. It may be an intermittent problem,
which can occur with SFPs, damaged cables, and HBAs.
