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5 Troubleshooting

Clarity Hardware

▌ The driver is installed, but there is a yellow exclamation mark (red box in the Fig 18 on

pg 24.) or a question mark over its icon, or it is not behaving as expected. The driver
is probably installed incorrectly.

Solution:

Reinstall the driver manually as described in the chapter

"Installation and

reinstallation in Windows 8, 7 and Vista"

▌ The item does appear, but is displayed with a cross symbol.

Solution:

Double-click the item to invoke the

General

tab and activate the driver by clicking on

the

Enable this device

button.

▌ The item does appear and there are no error symbols around it. A driver for a different

type of Windows operating system was possibly installed thereby replacing the
correct driver.

Solution:

Uninstall the incorrect driver and install the correct one as described in the chapter

"Installation and reinstallation in Windows 8, 7 and Vista"

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Summary of Contents for Colibrick

Page 1: ...are Colibrick A D Converter HW ENG Code Rev M149 50C Date 4 12 2013 Phone 420 251 013 400 DataApex Ltd Fax 420 251 013 401 Petrzilkova 2583 13 clarity dataapex com 158 00 Prague 5 www dataapex com The Czech Republic ...

Page 2: ...d with the icon Clarity DataApex and are trademarks of DataApex Ltd Microsoft and Windows TM are trademarks of Microsoft Corporation DataApex reserves the right to make changes to manuals without prior notice Updated manuals can be downloaded from www dataapex com Author zte ...

Page 3: ... 13 4 2 Method Setup 17 4 2 1 Method Setup Acquisition 17 4 2 2 Method Setup Measurement 19 4 3 Digital Inputs and Outputs 20 4 4 Device Monitor 21 5 Troubleshooting 22 5 1 Locate your problem 22 5 2 Problems with Colibrick 23 5 2 1 How to check the proper installation of the Colibrick driver 24 5 2 2 Manual installation 26 5 2 2 1 Installation and reinstallation in Windows 8 7 and Vista 26 5 2 2 ...

Page 4: ...pitals indicates the name of the file and or directory ACTIVE capitalitalics marks the state of the station or its part The bold text is sometimes also used for important parts of the text and the name of the Clarity station Moreover there are text sections written in format other than normaltext These sections are formatted as follows Note Notifies the reader of possibly interesting information C...

Page 5: ...raph for the Clarity station Colibrick uses the USB communication channel and thus is directly powered from the PC The unit can be connected or disconnected anytime without the need to switch the computer off Fig 1 Colibrick A D Converter Brief technical overview l 1 2 or 4 data acquisition channels completely independent and isolated from the USB ground l 4 digital inputs with status indication b...

Page 6: ...LED OFF the output status is Low logical 0 the relay contact is closed Note The above is true provided that the device is used within the specifications in Colibrick A D Converter datasheet 1 2 Rear panel of the Colibrick device The rear panel contains the USB connector for connecting to the PC and the INT7 compatible connector for connecting with the chromatograph Fig 3 Rear panel of the Colibric...

Page 7: ...me delays during which the converter fails to integrate the input signal l No continuous servicing of the input analog switches which would otherwise cause errors offset noise l Substantially smaller amounts of data entering the computer due to individual data items already representing partial integrals l Parameters generally based on the INT9 A D cards 3 ...

Page 8: ...an be used with the Clarity software on PC s using the OS described in the Tab 1 on pg 4 The PC must have free USB slot Tab 1 Hardware and Software Compatibility Software Windows 8 32 and 64 bit 7 Vista 32 and 64 bit XP Clarity Clarity Lite Yes from 4 0 3 Yes from 4 0 Yes from 4 0 CSW32 No No No 4 ...

Page 9: ...ck device l Install the Clarity software Caution Install Clarity before inputting any devices The drivers were copied to your computer and installed automatically during the installation of the Clarity software Note The Colibrick device is detected by its S N If you later replace one by another it is also necessary to reconfigure it in the Clarity System Configuration dialog 5 ...

Page 10: ...tor female The following cables can be connected to this CINCH connector l A cable terminated with free leads red shielding digital ground for direct connection to the chromatograph l A cable terminated with a button for cases where a starting contact is not available and it is necessary to perform a manual start Both types of cable are supplied for each starting cable Digital output cables Relay ...

Page 11: ...cations on pg 37 Fig 5 Connecting Clarity to chromatograph 3 3 1 Connection of signal cables Signal inputs of the A D converters are symmetrical red white and analogue ground copper braiding Caution Shielding must be connected It serves not only as the shielding but also as the analogue earth against which the measurement takes place In the case of asymmetrical output of a detector only two connec...

Page 12: ...nnection of starting cables Starting input reacts to a change of the TTL level 5 V 0 V or to a connection by any contact button contact of relay The input implicitly reacts to a change from HIGH to LOW or closing of a contact The input function may be altered by changing the Down option to Up in the External Start Stop section of the Method Setup Measurement dialog accessible from the Instrument w...

Page 13: ...he System Configuration dialog accessible from the Clarity window using the System Configuration command l Press the Add button See Fig 6 on pg 9 to invoke the Available Control Modules dialog l You can specify the searching filter to simplify the finding of the driver l Select the Colibrick and press the Add button The DataApex Colibrick Setup dialog will appear 9 ...

Page 14: ...f the System Configuration dialog l Drag and drop the Colibrick icon from the Setup Control Modules list on the left side of the System Configuration dialog to the chosen Instrument tab on the right side or use the button to do so l Set the Ext Start Dig Input and Ready Dig Output numbers for your acquisition device according to the wires being used for synchronization Note The configuration dialo...

Page 15: ...hich the particular signal is connected is listed to the right of the detector name in the Setup Control Modules section Fig 8 System Configuration multiple instruments Note Each independent Clarity Instrument must have separate Ext Start Dig Input and Ready Dig Output pins configured according to the actual wiring Note A larger number of Instruments can be set than the amount you have purchased Y...

Page 16: ...bed in Fig 9 on pg 12 all signals from Colibrick 1 as well as all signals from Colibrick 2 are assigned to the Instrument 1 Where there are several converters assigned to the same Instrument it is necessary to select which converter will be used for Ext Start Dig Input and Ready Dig Output signals All added A D converters e g Colibrick must have their drivers properly installed There must be a cor...

Page 17: ...nal l The Method Setup Acquisition tab for setting the parameters related to the type of analysis 4 1 DataApex Colibrick Setup The DataApex Colibrick Setup dialog sets the parameters of the Colibrick converter and since it depends on the type of connected signal it is not going to be changed often Fig 10 DataApex Colibrick Setup Device Shows the serial number of selected Colibrick If more than one...

Page 18: ... 1 bit On the other hand it will also restrict the measuring of negative signals i e below zero Set Units Invokes the Detector Units dialog Fig 11 Detector Units l Quantity Field for entering a name for the y axis in the graph of the measured signal l Units Field for entering the unit symbol along with the prefix l Coefficient Allows you to enter the coefficient between the selected units and mV d...

Page 19: ...lows to modify the naming of digital inputs and outputs and change the Mains Supply Frequency Suppression settings Digital Input Names Allows to change the names of digital inputs Fig 12 Digital Input Names Digital Output Names Allows to change the names of digital outputs These names will be used in the Digital Output Control dialog in the chapter Digital Inputs and Outputs on pg 20 Fig 13 Digita...

Page 20: ...s of the Americas the 60 Hz Mains frequency is usual while the rest of the world tends to use 50 Hz Mains frequency pre set as default The 50 Hz frequency is common in countries using 230V power supply while the 60 Hz is connected to the 117V power supply 16 ...

Page 21: ...cts the detector whose parameters will be set If there is only one detector channel configured on the Clarity Instrument this control will not be accessible Range Selects the input voltage range in mV The selected range corresponds to the maximum output voltage of the detector that the A D converter can still process Available ranges for Colibrick converter are 156 1250 and 12123 mV Sample Rate De...

Page 22: ...t of data which will affect the size of the resulting chromatogram and the speed of its processing Sample rate sufficient for successful peak detection is about 20 samples per narrowest peak A higher sampling rate also increases the amount of noise and will need setting the Peak Width parameter accordingly in the Integration Table on the Method Setup Integration tab Note Range and Sampling Rate ar...

Page 23: ...external signal terminates the analysis in progress and at the same time starts a new one The first signal starts the analysis the second signal terminates it and at the same time starts a new one the so called continuous measurement Start Stop The external signal starts and stops an analysis The first signal starts the analysis the second signal stops it etc Down The station reacts to changes in ...

Page 24: ... be controlled from the following places in Clarity l Standard assignment of external Ext Start Dig Input and Ready Dig Output can be changed in the System Configuration dialog in the Fig 6 on pg 9 Note The assigned input and output is then automatically used in the ACTIVE sequence for synchronization with the autosampler or injection valve l Digital Outputs of Colibrick dialog l Device Monitor wi...

Page 25: ...ght switched off gray icon to logical zero LOW Descriptions Shows the description indicating the meaning of individual input The names of all digital inputs can be set in the DataApex Colibrick Setup dialog Output no Lists the numbers of individual outputs Current State Indicates the current status of the particular output which also work as relays Green light corresponds to logical one HIGH light...

Page 26: ...ardware used The name of the window dialog is visible in its header Note Names of individual Clarity Instruments appear in the header instead of the common term Instrument Tab 2 List of windows and dialogs Dialogs Clarity pg 34 Data Acquisition pg 36 Instrument pg 34 Method Setup pg 34 Sequence pg 34 Single Analysis pg 34 System Configuration pg 34 pg 36 pg 23 Tab 3 List of Error messages Error Me...

Page 27: ...ot invoke the DataApex Colibrick Setup dialog l Clarity will issue an error message DataApex Colibrick SN XX Device not found when starting Clarity l The Data Acquisition icon in the Instrument window is not active this problem may also have another cause For more details see the chapter Data Acquisition non functional on pg 34 Solution When one of these problems occurs first check if the Colibric...

Page 28: ...he screen in the Start menu select Settings Control Panel and the System icon and under the Hardware tab click on the Device Manager button In the desired Device Manager window look up the resulting list for the item Colibrick DataApex In the following image all drivers except the Colibrick driver are installed correctly Fig 18 Device Manager in Windows 7 Error status of the driver may be one of t...

Page 29: ... 8 7 and Vista on pg 26 The item does appear but is displayed with a cross symbol Solution Double click the item to invoke the General tab and activate the driver by clicking on the Enable this device button The item does appear and there are no error symbols around it A driver for a different type of Windows operating system was possibly installed thereby replacing the correct driver Solution Uni...

Page 30: ...nnect the Colibrick with a cable to a USB port on the computer l Windows 8 7 and Vista do not install the driver automatically Use the Device Manager in the Control Panel Fig 19 Step 1 of Updating the driver l Right click on the Colibrick DataApex item and click the Update Driver Software item Fig 20 Step 1 of the Installation Wizard 26 ...

Page 31: ...Browse for Colibrick driver location in the example above the Clarity installation is located in the C CLARITY directory Then click Next Fig 22 Windows Security dialog l Windows Security dialog may appear Check the Always trust software from DataApex option and click the Install button and wait until the driver is installed 27 ...

Page 32: ...nverter 5 Troubleshooting Fig 23 Last window of the wizard l Last window of the wizard informs you about the installation status and you can see also name of the driver which will be displayed in the Device Manager 28 ...

Page 33: ...lug and Play device and start the Add Hardware Wizard Note If the wizard does not occur use the Start Control Panel Add Hardware to invoke installation Fig 24 Step 1 of Hardware Installation Wizard l If you started the wizard manually click the Next button in the welcome window Fig 25 Step 2 of Hardware Installation Wizard l If you have enabled searching drivers on Windows Update select No not thi...

Page 34: ...p 3 of Hardware Installation Wizard l Select the Install from a list or specific location Advanced option and click Next Fig 27 Step 4 of Hardware Installation Wizard l Select Don t search I Will choose the driver to install and click the Next button 30 ...

Page 35: ...isplayed Locate File dialog browse to the main folder of the Clarity Station and HW_DRIVERS COLIBRICK subfolder C CLARITY HW_DRIVERS COLIBRICK by default Select the CSWCOLIBRICK INF file and click the Open button Now you are back in the Install From Disk dialog displaying the correct path to the CSWCOLIBRICK INF file Click the OK button Note The driver is also located on the Clarity installation D...

Page 36: ...ng Fig 30 Step 7 of Hardware Installation Wizard l Now you are sure the wizard shows the correct driver to be installed in Windows Click the Next button and after completing the installation click the Finish button in the following dialog 32 ...

Page 37: ...the found item in Windows Vista 7 8 l In the System Restore dialog use the Restore my computer to an earlier time in Windows XP or Choose a different restore point in Vista 7 8 option and press the Next button l In the next dialog select a restore point from a time before the incorrect driver was installed Caution Any software or hardware that was installed after the moment of the selected restore...

Page 38: ...der In case of Clarity DEMO use the Windows Start menu to locate the Clarity DEMO group in the All Programs section and select the Remove Clarity item there Then use the correct Clarity installation CD to install the full version In case of the Clarity Offline station remove the hardware key with the Offline license and insert the hardware key with the Clarity full licence Description b Detector i...

Page 39: ...er of Instruments Fig 34 Small number of Instruments purchased Open the System Configuration dialog from the Clarity window using the System Configuration command and check the tab of the corresponding Instrument Instrument X Blue symbol of the curve in the tab header indicates that Instrument is not usable for measuring Solution Check your serial number S N for example using the command Help Abou...

Page 40: ...from the Clarity window using the System Configuration command and check the tab of the corresponding Instrument Instrument X If it only has the detector signals from the DataApex DEMO detector it is necessary to reconfigure it You can find more information how to add a detector in the chapter Clarity Configuration on pg 9 If you have a proper detector configured on your Instrument the Clarity may...

Page 41: ... the 1st channel AGND Ground of the analog channels IN1 Digital input of the 1st channel Used as an External Start marker of the 1st channel OUT1 1st Digital output Digital outputs are controlled by Event Table ACTIVE sequence Device Monitor dialog and Digital outputs of DataApex Colibrick dialog DGND Ground of the digital inputs and outputs OUT1S1 OUT1S2 Digital outputs 1st relay contact Contact ...

Page 42: ... as relay contacts OUT 1 4 S1 OUT 1 4 S2 The maximum permissible switching current is 0 5ADC max contact resistance 150mΩ max voltage 100V The relay is on state closed at level LOW of a relevant digital output Digital Inputs The Colibrick A D converter contains four digital TTL inputs IN1 4 To suppress contact bouncing the digital inputs are equipped with monostable toggles that prolong any change...

Page 43: ...Colibrick A D Converter 6 Tables and specifications 6 3 Colibrick CE conformity declaration Fig 38 CE Conformity declaration Colibrick 39 ...

Page 44: ... samples per second for 60 Hz mains frequency filter Non linearity 0 003 Digital inputs 4 TTL 5 V Digital outputs 8 TTL 5 V maximum current load 20 mA maximum total current load for all outputs 100 mA 4 of them also as relay contacts switching contacts rating max switching current 0 5 A DC max contact resistance 150 mΩ max voltage 100 V Dimensions 105 x 124 x 22 mm Weight 290 g Power supply from t...

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