DataApex Colibrick, Manual

Page: 27 / 44

5 Troubleshooting Clarity Hardware
5.2 Problems with Colibrick
▌ Most problems with the Colibrick driver are generally indicated by following
symptoms:
l
Colibrick cannot be added to the Setup Control Modules in the System
Configuration dialog.
l
Clarity will issue an error message "Cannot establish communication with
DataApex Colibrick" when opening the Instrument window.
l
Double-clicking on the device will not invoke the DataApex Colibrick Setup
dialog.
l
Clarity will issue an error message "DataApex Colibrick (SN:XX) Device not
found" when starting Clarity .
l
The Data Acquisition icon in the Instrument window is not active (this problem
may also have another cause). For more details see the chapter Data
Acquisition - non-functional on pg 34 .
Solution:
When one of these problems occurs, first check if the Colibrick is correctly plugged
in the USB port. Then, check the Colibrick driver (see the chapter "How to
check the proper installation of the Colibrick driver" on pg 24 . ) and
proceed according to the suggested solutions.
- 23 -