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13 Troubleshooting

Installation and operation manual

17

FCAHG71~140FVEB
Split system air conditioners
4P429472-1 – 2015.12

Malfunction

Measure

The system operates
but cooling or heating
is insufficient.

▪ Check  if  air  inlet  or  outlet  of  outdoor  or

indoor  unit  is  not  blocked  by  obstacles.
Remove  any  obstacle  and  make  it  well-
ventilated.

▪ Check  if  the  air  filter  is  not  clogged  (see

"12.1.1  To  clean  the  air  filter"  on
page 15

).

▪ Check the temperature setting.

▪ Check the fan speed setting on your user

interface.

▪ Check  for  open  doors  or  windows.  Shut

doors and windows to prevent wind from
coming in.

▪ Check if there are too many occupants in

the room during cooling operation. Check
if  the  heat  source  of  the  room  is
excessive.

▪ Check  if  direct  sunlight  enters  the  room.

Use curtains or blinds.

▪ Check if the air flow angle is proper.

If  after  checking  all  above  items,  it  is  impossible  to  fix  the  problem
yourself, contact your installer and state the symptoms, the complete
model  name  of  the  air  conditioner  (with  manufacturing  number  if
possible)  and  the  installation  date  (possibly  listed  on  the  warranty
card).

13.1

Symptoms that are not air
conditioner troubles

Following symptoms are not air conditioner troubles:

13.1.1

Symptom: The system does not operate

▪ The  air  conditioner  does  not  start  immediately  after  the  ON/OFF

button  on  the  user  interface  is  pressed.  If  the  operation  lamp
lights, the system is in normal condition. To prevent overloading of
the compressor motor, the air conditioner starts 5 minutes after it
is  turned  ON  again  in  case  it  was  turned  OFF  just  before.  The
same  starting  delay  occurs  after  the  operation  mode  selector
button was used.

▪ If  "Under  Centralized  Control"  is  displayed  on  the  user  interface,

pressing the operation button causes the display to blink for a few
seconds.  The  blinking  display  indicates  that  the  user  interface
cannot be used.

▪ The  system  does  not  start  immediately  after  the  power  supply  is

turned  on.  Wait  one  minute  until  the  micro  computer  is  prepared
for operation.

13.1.2

Symptom: The fan strength does not
correspond to the setting

The  fan  speed  does  not  change  even  if  the  fan  speed  adjustment
button  in  pressed.  During  heating  operation,  when  the  room
temperature  reaches  the  set  temperature,  the  outdoor  unit  goes  off
and the indoor unit changes to whisper fan speed. This is to prevent
cold  air  blowing  directly  on  occupants  of  the  room.  The  fan  speed
will not change if the button is pressed.

13.1.3

Symptom: The fan direction does not
correspond to the setting

The  fan  direction  does  not  correspond  with  the  user  interface
display. The fan direction does not swing. This is because the unit is
being controlled by the micro computer.

13.1.4

Symptom: White mist comes out of a unit
(Indoor unit)

▪ When humidity is high during cooling operation. If the interior of an

indoor unit is extremely contaminated, the temperature distribution
inside  a  room  becomes  uneven.  It  is  necessary  to  clean  the
interior  of  the  indoor  unit.  Ask  your  dealer  for  details  on  cleaning
the unit. This operation requires a qualified service person.

▪ Immediately  after  the  cooling  operation  stops  and  if  the  room

temperature  and  humidity  are  low.  This  is  because  warm
refrigerant  gas  flows  back  into  the  indoor  unit  and  generates
steam.

13.1.5

Symptom: White mist comes out of a unit
(Indoor unit, outdoor unit)

When the system is changed over to heating operation after defrost
operation.  Moisture  generated  by  defrost  becomes  steam  and  is
exhausted.

13.1.6

Symptom: The user interface display
reads "U4" or "U5" and stops, but then
restarts after a few minutes

This is because the user interface is intercepting noise from electric
appliances  other  than  the  air  conditioner.  The  noise  prevents
communication  between  the  units,  causing  them  to  stop.  Operation
automatically restarts when the noise ceases.

13.1.7

Symptom: Noise of air conditioners
(Indoor unit)

▪ A  "zeen"  sound  is  heard  immediately  after  the  power  supply  is

turned  on.  The  electronic  expansion  valve  inside  an  indoor  unit
starts  working  and  makes  the  noise.  Its  volume  will  reduce  in
about one minute.

▪ A  continuous  low  "shah"  sound  is  heard  when  the  system  is  in

cooling  operation  or  at  a  stop.  When  the  drain  pump  is  in
operation, this noise is heard.

▪ A  "pishi-pishi"  squeaking  sound  is  heard  when  the  system  stops

after heating operation. Expansion and contraction of plastic parts
caused by temperature change make this noise.

13.1.8

Symptom: Noise of air conditioners
(Indoor unit, outdoor unit)

▪ A  continuous  low  hissing  sound  is  heard  when  the  system  is  in

cooling  or  defrost  operation.  This  is  the  sound  of  refrigerant  gas
flowing through both indoor and outdoor units.

▪ A  hissing  sound  which  is  heard  at  the  start  or  immediately  after

stopping  operation  or  defrost  operation.  This  is  the  noise  of
refrigerant caused by flow stop or flow change.

13.1.9

Symptom: Noise of air conditioners
(Outdoor unit)

When the tone of operating noise changes. This noise is caused by
the change of frequency.

13.1.10 Symptom: Dust comes out of the unit

When  the  unit  is  used  for  the  first  time  in  a  long  time.  This  is
because dust has gotten into the unit.

13.1.11 Symptom: The units can give off odours

The  unit  can  absorb  the  smell  of  rooms,  furniture,  cigarettes,  etc.,
and then emit it again.

Summary of Contents for FCAHG71FVEB

Page 1: ...Installation and operation manual Split system air conditioners English Installation and operation manual Split system air conditioners FCAHG71FVEB FCAHG100FVEB FCAHG125FVEB FCAHG140FVEB...

Page 2: ...a ca acestea s fie utilizate n conformitate cu instruc iunile noastre skladni z naslednjimi standardi in drugimi normativi pod pogojem da se uporabljajo v skladu z na imi navodili on vastavuses j rgmi...

Page 3: ...o clean the air outlet and outside panels 15 12 2 About the refrigerant 16 12 3 After sales service and warranty 16 12 3 1 Warranty period 16 12 3 2 Recommended maintenance and inspection 16 13 Troubl...

Page 4: ...truction sheet for the connection of the optional sensor kit and decoration panels o Wire harness for the self cleaning decoration panel 3 About the units and options 3 1 About the indoor unit Use the...

Page 5: ...with a fresh air intake kit Install the fresh air intake kit always before installing the unit Decoration panel Install the decoration panel always after installing the unit Ceiling strength Check wh...

Page 6: ...on and cause water to drip 5 1 2 Guidelines when installing the drain piping Make sure condensation water can be evacuated properly This involves General guidelines Connecting the drain piping to the...

Page 7: ...temporarily connect the user interface and power supply to the unit When electrical wiring is not finished yet 1 Temporarily connect electrical wiring Remove the switch box cover a Connect the user i...

Page 8: ...3 3 To connect the electrical wiring on the indoor unit NOTICE Follow the wiring diagram delivered with the unit located at the inside of the service cover For instructions on how to connect the decor...

Page 9: ...losed all corners open optional blocking pad kit required Setting Air volume when thermostat control is OFF This setting must correspond with the needs of the user It determines the fan speed of the i...

Page 10: ...ng the BRC1E52 or BRC1E53 user interface When using any other user interface see the installation manual or service manual of the user interface NOTICE Do not interrupt the test run INFORMATION Backli...

Page 11: ...d the currently set temperature is not displayed The wiring is disconnected or there is a wiring error between power supply and outdoor unit between outdoor unit and indoor units between indoor unit a...

Page 12: ...s used see the its wiring diagram Symbols X1M Main terminal Earth wiring 15 Wire number 15 Field wire Field cable 12 2 Connection continues on page 12 column 2 1 Several wiring possibilities Option No...

Page 13: ...grille and air filter 10 User interface CAUTION Never touch the internal parts of the controller Do not remove the front panel Some parts inside are dangerous to touch and appliance problems may happe...

Page 14: ...tem starts operating To stop 3 Press the ON OFF button on the user interface once again Result The operation lamp goes out and the system stops operating NOTICE Do not turn off power immediately after...

Page 15: ...ce Discoloration and deformation 1 Open the suction grille 1 2 Remove the air filter 1 2 3 3 Clean the air filter Use a vacuum cleaner or wash with water If the air filter is very dirty use a soft bru...

Page 16: ...eep your air conditioner in operation as long as possible Contact your dealer for more information When asking your dealer for an intervention always state The complete model name of the air condition...

Page 17: ...rection does not correspond with the user interface display The fan direction does not swing This is because the unit is being controlled by the micro computer 13 1 4 Symptom White mist comes out of a...

Page 18: ...normal condition This continues for one minute 13 1 14 Symptom The compressor in the outdoor unit does not stop after a short heating operation This is to prevent refrigerant from remaining in the com...

Page 19: ......

Page 20: ...4P429472 1 2015 12 Copyright 2015 Daikin...

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