Daewoo KBE-6R2SMO, Service Manual

Page: 23 / 26

22
8. TROUBLEShOOTS
OPERATIONAL DIFFICULTIES AND POSSIbLE CAUSES
Symptom Cause or Source Troubleshooting Checks Solution User Actions/ Solutions
Oven will not heat.
oven set for delay timed
cooking.
oven will turn on
automatically at preset time.
Press CANCEL/SECURE
to return to normal
operation.
oven will turn on
automatically at preset time.
Press CANCEL/SECURE
to return to
normal operation.
oven will turn on
automatically at preset
time. Press CANCEL/
SECURE to return
to normal operation.
open heating element
Check elements at harness
connection point.
replace elements or if
needed replace harness.
Call for service.
broil elements and
convection fan will turn off
if oven door is open.
verify door is closed. verify door is closed. verify door is closed.
Door switch is operating
incorrectly and oven is in
broIL mode.
Check oven by simulating
door closed by placing
a magnet against the
doorswitch
If broIL element does not
turn on, replace switch in
oven frame only.
Call for service.
No time is displayed
or the time is
incorrect.
time of day not set. Set clock. Set clock.
See set clock in use and
care manual.
Door not shut tight
("closeoven door"
message displayed).
Check for obstructions.
Close door tightly.
Check for obstructions.
Close door tightly.
Check for obstructions.
Close door tightly.
error code displayed.
Correct source of error and
clear error codes.
Correct source of error and
clear error codes.
Correct source of error and
clear error codes.
oven set for delay timed
cleaning.
oven will start to self-
cleanat preset time.
PressCanCeL/SeCure to
return to normal operation.
oven will start to self-clean
at preset time.
PressCanCeL/SeCure to
return to normal operation.
oven will start to self-
clean at preset time.
PressCanCeL/SeCure to
return to normal operation.
Oven lights will not
work.
oven is in the SeLf
CLean cycle.
Wait for completion of self
clean cycle.
Wait for completion of self
clean cycle.
Wait for completion of self
clean cycle.
Light bulb(s) burned out. replace light bulb(s). replace Light bulb(s). replace light bulb(s).
Door will not open.
oven is in SeLf CLean or
self-clean cycle has ended
and oven is cooling.
Check display. 1) If display
indicates SeLf CLean,
wait for display to indicate
Door unlocked to open
door.2) Check display for
Door LoCkeD oven
CooLIng.
Check display. 1) If display
indicates SeLf CLean,
wait for display to indicate
Door unlocked to open
door.2) Check display for
Door LoCkeD oven
CooLIng.
Check display. 1) If display
indicates SeLf CLean,
wait for display to indicate
Door unlocked to open
door.2) Check display for
Door LoCkeD oven
CooLIng.
Cooling fan will not
turn off.
Outer Door Glass
Broken.
Shipping damage. Check packaging condition
replace door glass
assembly.
Call for service.
Inner Door Glass
Broken.
Shipping damage.
Question for incident
details.
replace window pack. Call for service.
Cold item placed on hot
glass.
Question for incident
details.
replace window pack. Call for service.
Item dropped on window
pack.
Question for incident
details.
replace window pack. Call for service.
Food is burnt or
oven bakes
uneven.
food placed in oven during
pre-heat
Check time food is inserted
into oven.
educate customer to not
put food into oven during
preheat except for Pure
ConveCtIon Sear.
verify food is not in oven
during Pre-heat
use of broIL mode Check cooking mode.
educate customer to verify
cooking mode.
verify cooking mode
food may be too close to
the heating elements.
Check rack position
educate the customer on
rack positions and use of
manuals
use and care manual will
provide tips on best rack
positions to use
temperature setting too
high for recipe or quantity
of food.
Check temperature setting.
verify temperature setting
against recipe.
educate customer on
setting temperature
Check temperature setting.
verify temperature setting
against recipe.
KBE-6R2SSS_6R2SMO(SM)_프랑스향.indd 22 2014-07-18 오후 4:34:36