DKVM-IP8 User Manual
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6.7 Tools
6.7.1 Device Information
Figure 6-35. Device Information
Device Summary
This section contains a summary with various information about this DKVM-IP8 and it’s
current firmware and allows you to reset the card. You may have a look at Figure 6-35
for an example.
The Data file for support allows you to download the DKVM-IP8 data file with specific
support information. This is an XML file with certain customized support information
like the serial number etc. You may send us this information together with a support
request. It will help us to locate and solve your reported problem.
Figure 6-36. Connected Users
Figure 6-36 displays the DKVM-IP8 activity. From left to right the connected user(s), its
IP address (from which host the user comes from) and its activity status is displayed.
RC means that the Remote Console is open. If the Remote Console is opened in
exclusive mode the term (exclusive mode) is added. For more information about this
option see the Section called Remote Console Control Bar in Chapter 5.
