D-Link DI-304 User Manual Download Page 3

Page: 3 / 105

Limited Warranty

Hardware:

D-Link warrants each of its hardware products to be free from defects in workmanship and materials under
normal use and service for a period commencing on the date of purchase from D-Link or its Authorized
Reseller and extending for the length of time stipulated by the Authorized Reseller or D-Link Branch Office
nearest to the place of purchase.

This Warranty applies on the condition that the product Registration Card is filled out and returned to a
D-Link office within ninety (90) days of purchase. A list of D-Link offices is provided at the back of this
manual, together with a copy of the Registration Card.

If the product proves defective within the applicable warranty period, D-Link will provide repair or
replacement of the product. D-Link shall have the sole discretion whether to repair or replace, and
replacement product may be new or reconditioned. Replacement product shall be of equivalent or better
specifications, relative to the defective product, but need not be identical. Any product or part repaired by
D-Link pursuant to this warranty shall have a warranty period of not less than 90 days, from date of such
repair, irrespective of any earlier expiration of original warranty period. When D-Link provides replacement,
then the defective product becomes the property of D-Link.

Warranty service may be obtained by contacting a D-Link office within the applicable warranty period, and
requesting a Return Material Authorization (RMA) number. If a Registration Card for the product in
question has not been returned to D-Link, then a proof of purchase (such as a copy of the dated purchase
invoice) must be provided. If Purchaser's circumstances require special handling of warranty correction, then
at the time of requesting RMA number, Purchaser may also propose special procedure as may be suitable to
the case.

After an RMA number is issued, the defective product must be packaged securely in the original or other
suitable shipping package to ensure that it will not be damaged in transit, and the RMA number must be
prominently marked on the outside of the package. The package must be mailed or otherwise shipped to
D-Link with all costs of mailing/shipping/insurance prepaid. D-Link shall never be responsible for any
software, firmware, information, or memory data of Purchaser contained in, stored on, or integrated with any
product returned to D-Link pursuant to this warranty.

Any package returned to D-Link without an RMA number will be rejected and shipped back to Purchaser at
Purchaser's expense, and D-Link reserves the right in such a case to levy a reasonable handling charge in
addition mailing or shipping costs.

Software:

Warranty service for software products may be obtained by contacting a D-Link office within the applicable
warranty period. A list of D-Link offices is provided at the back of this manual, together with a copy of the
Registration Card. If a Registration Card for the product in question has not been returned to a D-Link office,
then a proof of purchase (such as a copy of the dated purchase invoice) must be provided when requesting
warranty service. The term "purchase" in this software warranty refers to the purchase transaction and
resulting license to use such software.

D-Link warrants that its software products will perform in substantial conformance with the applicable
product documentation provided by D-Link with such software product, for a period of ninety (90) days from
the date of purchase from D-Link or its Authorized Reseller. D-Link warrants the magnetic media, on which
D-Link provides its software product, against failure during the same warranty period. This warranty applies
to purchased software, and to replacement software provided by D-Link pursuant to this warranty, but shall
not apply to any update or replacement which may be provided for download via the Internet, or to any update
which may otherwise be provided free of charge.

D-Link's sole obligation under this software warranty shall be to replace any defective software product with
product which substantially conforms to D-Link's applicable product documentation. Purchaser assumes
responsibility for the selection of appropriate application and system/platform software and associated
reference materials. D-Link makes no warranty that its software products will work in combination with any
hardware, or any application or system/platform software product provided by any third party, excepting only
such products as are expressly represented, in D-Link's applicable product documentation as being compatible.
D-Link's obligation under this warranty shall be a reasonable effort to provide compatibility, but D-Link shall
have no obligation to provide compatibility when there is fault in the third-party hardware or software.
D-Link makes no warranty that operation of its software products will be uninterrupted or absolutely error-
free, and no warranty that all defects in the software product, within or without the scope of D-Link's
applicable product documentation, will be corrected.

D-Link Offices for Registration and Warranty Service

he product's Registration Card, provided at the back of this manual, must be sent to a D-Link office. To

obtain an RMA number for warranty service as to a hardware product, or to obtain warranty service as to a