Custom Audio Electronics KPM862 User Manual Download Page 67

Page: 67 / 152

The user withdraws the ticket printed.

When printing ends, the device cuts the ticket printed

and hold it between the ejector rollers.

Autocutter

Ticket printed

Ejector rollers

Ticket withdrew

NOTE: To enable this issuing method, you need to correctly set the operation mode of the selector device with the
command 0x1D 0x70 0x6F (see the device commands manual).

Summary of Contents for KPM862

Page 1: ...USER MANUAL KPM862 KPM863 TK862 ...

Page 2: ......

Page 3: ...ire and is protected by a differential switch Before any type of work is done on the machine disconnect the power supply Use the type of electrical power supply indi cated on the device label These devices are intended to be powered by a separately certiied power module hav ing an SELV non energy hazardous output IEC60950 1 second edition Only POS equipment The energy to the equipment must be prov...

Page 4: ......

Page 5: ...MANUAL For details on the commands refer to the manual with code 77200000004700 For further information about the use of PrinterSet tool refer to the manual with code 78200000001800 ...

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Page 7: ...e label 31 3 6 Key functions power up 32 3 7 Key functions standby 33 3 8 Status messages 34 3 9 Dual feeder LED lashes 35 3 10 Messages on display 36 4 INSTALLATION 37 4 1 Fastening 37 4 2 Low paper sensor 39 4 3 Connections 41 4 4 Pinout 43 4 5 Driver and SDK 46 5 OPERATION 47 5 1 Opening device cover 47 5 2 Adjusting paper width 49 5 3 Switch the device on off 51 5 4 Loading the paper roll 53 5...

Page 8: ... Device paper jam 101 8 2 Dual feeder paper jam 104 8 3 Planning of cleaning operations 107 8 4 Cleaning 108 8 5 Firmware upgrade 114 9 SPECIFICATIONS 117 9 1 Hardware speciications 117 9 2 Character speciications 122 9 3 Device dimensions 123 9 4 Device dimensions with vertical ticket tray 135 9 5 Power supply and power cord dimensions 136 9 6 Paper speciication 138 9 7 Set di caratteri in emulaz...

Page 9: ... the autotest routi ne and prints out the Setup report The printer permits the configuration of default parameters CCCC During power up if the LF LINE FEED key is held down the printer enters the auto test routine and prints out the Setup report The printer permits the configuration of default parameters Numbered title for chapter Numbered title for paragraph Information valid for devices AAAA BBB...

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Page 11: ...KPM862 with dual feeder KPM863 DF KPM863 with dual feeder KPM862 DF EJC KPM862 DF with ejector group KPM863 DF EJC KPM863 DF with ejector group KPM862 DF vSEL KPM862 DF with selector group for horizontal ixing KPM863 DF vSEL KPM863 DF with selector group for horizontal ixing KPM862 DF hSEL KPM862 DF with selector group for horizontal ixing KPM863 DF hSEL KPM863 DF with selector group for horizonta...

Page 12: ...12 ...

Page 13: ... device is to be transported in the future Make sure that all the components illustrated below are present and that there are no signs of damage If there are contact customer service KPM862 STD KPM862 EJC KPM862 vSEL KPM862 hSEL KPM862 VR KPM863 STD KPM863 EJC KPM862 vSEL KPM863 hSEL 1 Documentation installation instruction sheet 2 Device 1 2 13 ...

Page 14: ...KPM862 DF KPM862 DF EJC KPM862 DF vSEL KPM862 DF hSEL KPM863 DF KPM863 DF EJC KPM863 DF vSEL KPM863 DF hSEL 1 Documentation installation instruction sheet 2 Device 1 2 14 ...

Page 15: ...TK862 STD TK862 EJC TK862 VR 1 Documentation short guide 2 USB cable 3 AC power cord 4 AC power supply 5 Device 1 2 3 4 5 15 ...

Page 16: ...TK862 DF TK862 DF EJC TK862 VR DF 1 Documentation short guide 2 USB cable 3 AC power cord 4 AC power supply 5 Device 1 2 3 4 5 16 ...

Page 17: ...PM863 STD 1 ON OFF key 2 Opening lever for upper cover 3 Device chassis 4 Keys and connectors panel see paragraph 3 3 5 Paper input 6 Adjustment knob for paper input width 7 Left paper guide 8 Right paper guide 9 Front cover 10 Paper out 2 1 4 5 8 7 6 10 9 3 17 ...

Page 18: ...lever for upper cover 3 Device chassis 4 Keys and connectors panel see paragraph 3 3 5 Paper input 6 Adjustment knob for paper input width 7 Left paper guide 8 Right paper guide 9 Front cover with ejector group 10 Paper out 2 1 4 5 8 7 6 10 9 3 18 ...

Page 19: ...r 3 Device chassis 4 Keys and connectors panel see paragraph 3 3 5 Paper input 6 Adjustment knob for paper input width 7 Left paper guide 8 Right paper guide 9 Paper out see paragraph 5 5 10 Tilting slide 11 Sensor for tilting slide position 2 1 5 8 7 6 10 9 11 3 4 19 ...

Page 20: ...r 3 Device chassis 4 Keys and connectors panel see paragraph 3 3 5 Paper input 6 Adjustment knob for paper input width 7 Left paper guide 8 Right paper guide 9 Paper out see paragraph 5 5 10 Tilting slide 11 Sensor for tilting slide position 2 1 5 8 7 6 11 3 4 10 9 20 ...

Page 21: ... for upper cover 7 Device chassis 8 Paper input 1 9 Paper input 1 right guide 10 Paper input 2 right guide 11 Keys and connectors panel see paragraph 3 3 12 Paper input 2 13 Paper input 2 left guide 14 Paper input 1 left guide 15 F1 status LED 16 F1 key 17 F2 status LED 18 F2 key 19 Front cover 20 Paper out 6 4 5 1 2 3 14 13 12 11 18 17 16 15 20 19 7 10 9 8 21 ...

Page 22: ...upper cover 7 Device chassis 8 Paper input 1 9 Paper input 1 right guide 10 Paper input 2 right guide 11 Keys and connectors panel see paragraph 3 3 12 Paper input 2 13 Paper input 2 left guide 14 Paper input 1 left guide 15 F1 status LED 16 F1 key 17 F2 status LED 18 F2 key 19 Front cover with ejector group 20 Paper out 6 4 1 2 3 14 13 12 18 17 16 15 20 19 7 10 9 8 11 5 22 ...

Page 23: ... chassis 8 Paper input 1 9 Paper input 1 right guide 10 Paper input 2 right guide 11 Keys and connectors panel see paragraph 3 3 12 Paper input 2 13 Paper input 2 left guide 14 Paper input 1 left guide 15 F1 status LED 16 F1 key 17 F2 status LED 18 F2 key 19 Paper out see paragraph 5 5 20 Tilting slide 21 Sensor for tilting slide position 6 4 1 2 3 14 13 12 18 17 16 15 7 10 9 8 11 5 20 19 21 23 ...

Page 24: ... chassis 8 Paper input 1 9 Paper input 1 right guide 10 Paper input 2 right guide 11 Keys and connectors panel see paragraph 3 3 12 Paper input 2 13 Paper input 2 left guide 14 Paper input 1 left guide 15 F1 status LED 16 F1 key 17 F2 status LED 18 F2 key 19 Paper out see paragraph 5 5 20 Tilting slide 21 Sensor for tilting slide position 6 4 1 2 3 14 13 12 18 17 16 15 7 10 9 8 11 5 20 19 21 24 ...

Page 25: ...TK862 STD TK862 VR 1 Display 2 LINE FEED key 3 FORM FEED key 4 Opening lever for upper cover 5 ON OFF key 6 Internal printer see previous pages 7 Paper out 8 Paper input 4 1 2 3 8 5 7 6 25 ...

Page 26: ...TK862 EJC 1 Display 2 LINE FEED key 3 FORM FEED key 4 Opening lever for upper cover 5 ON OFF key 6 Internal printer with ejector group see previous pages 7 Paper out 8 Paper input 4 1 2 3 8 5 7 6 26 ...

Page 27: ...62 DF TK862 VR DF 1 Display 2 LINE FEED key 3 FORM FEED key 4 Opening lever for upper cover 5 ON OFF key 6 Internal printer with dual feeder see previous pages 7 Paper out 8 Paper input 4 1 2 3 8 5 7 6 27 ...

Page 28: ... EJC 1 Display 2 LINE FEED key 3 FORM FEED key 4 Opening lever for upper cover 5 ON OFF key 6 Internal printer with dual feeder and ejector group see previous pages 7 Paper out 8 Paper input 4 1 2 3 8 5 7 6 28 ...

Page 29: ...L KPM863 hSEL 1 FORM FEED key 2 LINE FEED key 3 Status LED 4 External low paper sensor connector 5 USB port 6 Ethernet port 7 RS232 serial port 8 Power supply port 5 4 3 6 1 2 7 8 KPM862 DF KPM862 DF EJC KPM862 DF vSEL KPM862 DF hSEL TK862 DF TK862 DF EJC TK862 VR DF KPM863 DF KPM863 DF EJC KPM863 DF vSEL KPM863 DF hSEL 1 FORM FEED key 2 LINE FEED key 3 Status LED 4 Ethernet port 5 USB port 6 RS23...

Page 30: ...2 Upper CIS reader only for KPM862 VR TK862 VR and TK862 VR DF 3 Lower CIS reader 4 Autocutter position sensor 5 Opening closing front cover sensor 6 Paper out presence sensors 7 Opening closing upper cover sensor 8 Paper input presence sensors 5 3 1 2 4 6 7 8 30 ...

Page 31: ...e are shown on the label attached to the bottom of the device In particular it shows the electrical data for the connection to a power source It also shows the product code the serial number and the hardware revision R serial number R n product code rating 31 ...

Page 32: ...Fast push print SETUP report for Ethernet paramters Enter the SETUP PROCEDURE LF FF LF FF Fast push Fast push next parameter modify selected parameter LF FF LF FF Fast push Fast push next parameter modify selected parameter Fast push LF FF skip the SETUP procedure LF FF Enter the SETUP PROCEDURE for Ethernet parameters Fast push 32 ...

Page 33: ...3 7 Key functions standby LF FF LF FF Fast push STANDBY Advance the paper preset length Fast push Printing demo ticket 33 ...

Page 34: ... ON NO ERROR GREEN COMMUNICATION STATUS x 1 RECEIVE DATA x 2 RECEPTION ERRORS PARITY FRAME ERROR OVERRUN ERROR x 3 COMMAND NOT RECOGNIZED x 4 COMMAND RECEPTION TIME OUT YELLOW RECOVERABLE ERROR x 2 PRINTHEAD OVERHEATED x 3 PAPER END x 4 PAPER JAM x 5 POWER SUPPLY VOLTAGE INCORRECT x 6 COVER OPEN RED UNRECOVERABLE ERROR x 2 FPGA ERROR x 3 RAM ERROR x 4 EXTERNAL FLASH ERROR x 5 CUTTER ERROR x 6 FRON...

Page 35: ...prised of two LED one of green colour and one of red colour The LED indicate the dual feeder status and the paper status Given in the table below are the various LED signals and the corresponding dual feeder status STATUS LED DESCRIPTION RED ON FEEDER COVER OPEN ERROR PAPER JAM COMMAND RECEPTION TIMEOUT FEEDER NOT ACTIVE GREEN ON PAPER PRESENCE ORANGE LOW PAPER FEEDER PAPER END 35 ...

Page 36: ...rror COMMAND ERROR COMMAND NOT FOUND Command not recognized COMMAND ERROR COMMAND NOT FINISH Command reception time out PRINTHEAD OVERTEMP WAIT COOLING Heading over temperature END PAPER PLEASE INSERT PAPER Paper end PAPER JAM CLEAR PAPER PATH Paper jam POWER VOLTAGE ERROR CHECK POWER SUPPLIER Power supply voltage incorrect COVER ERROR CLOSE COVERS Cover open RAM ERROR POWER ON AGAIN RAM error EEP...

Page 37: ...oint 108 Fixing Point 54 106 Fixing Point M 4 F i x i n g P o i n t M4 Fixing Point M4 Fixing Point A A It s very important to consider the screws length not to damage the internal components placed near the ixing holes see following igure max 10 SP Section A A Device chassis Fixing panel Fixing screw The screw length L will be calculated according to the thickness of the panel Sp on which the dev...

Page 38: ...3 DF KPM863 DF EJC KPM863 DF vSEL KPM863 DF hSEL The device is provided with six ixing holes and six slots on the bottom of device see following igure dimensions in mil limetres 148 143 25 55 55 87 6 7 6 4 8 7 6 4 8 7 6 4 8 168 9 5 9 5 233 150 1 5 2 5 2 5 2 38 ...

Page 39: ... following igures are in millimetres MATERIAL INCLUDED MATERIAL NOT INCLUDED 850 21 1 10 830 13 Low paper sensor Low paper sensor board Connector Low paper wiring Fixing screw M3 For the assembly procedure proceed as follows Low paper sensor board Spacer Low paper sensor Low paper wiring Paper roll Support B from 1 to 6 mm A B A Fix the low paper sensor board to the support by using an M3 screw no...

Page 40: ...Connect the wiring coming from the low paper sensor board at the connector shown in figure Low paper wiring 2 40 ...

Page 41: ... hSEL KPM862 VR TK862 STD TK862 EJC TK862 VR KPM863 STD KPM863 EJC KPM863 vSEL KPM863 hSEL PC USB device PC serial device HUB PC Ethernet UTP standard cable pin to pin Ethernet CrossOver standard cable Serial standard cable USB standard cable optional Power supply Power supply cable optional Correctly insert the power supply connector with the flat side upwards Power supply cable included with TK8...

Page 42: ...able included Ethernet UTP standard cable pin to pin Ethernet CrossOver standard cable Serial standard cable Power supply Power supply cable included Correctly insert the power supply connector with the flat side to the right Power supply cable included with TK862 DF and TK862 DF EJC ATTENTION In some using conditions we recommend the installation of a ferrite core on the power supply cable 42 ...

Page 43: ...e GND The following igure shows the connector pinout of power supply cable Tripolar male connector Power supply cable 24 V n c GND ATTENTION Respect power supply polarity 1 2 3 4 USB INTERFACE Female USB type B connector J4 1 USBHS_VBUS out 2 USBHS_D 3 USBHS_D 4 GND SH1 SHIELD SH2 SHIELD 43 ...

Page 44: ...resence of the RS232 standard logic value 0 corresponds to the voltage value VRS232 voltage value be tween 3Vdc and 15Vdc and logic value 1 corresponds to the voltage value VRS232 voltage value between 3Vdc and 15Vdc The following picture shows an example of connection between the device and a personal computer using a 9 pin RS232 serial connector DEVICE PC DCD RXD TXD GND DSR CTS DT TX RX GND DT ...

Page 45: ...n color the LED lights up when occurs a data reception or transmission For 10 100Base TX connection LED FUNCTION LED LNK The LED light yellow color on when a connection is active and lashes when occurs a data reception or transmission LED LAN The LED light green color on when occurs a 100 Mbit connection and off when occurs a 10 Mbit connection The device automatically recognizes the type of conne...

Page 46: ... the START menu press Run and type in the path where the SW was saved on your PC then click OK Follow the instructions that appear on the screen to install the driver Driver for Windows VISTA 32 64 bit Driver for Windows 7 32 64 bit Driver for Windows 8 32 64 bit Driver for Windows 8 1 32 64 bit Driver for Windows 10 32 64 bit Self installing driver for Virtual COM 32 64 bit see paragraph 6 6 46 ...

Page 47: ...er KPM862 STD KPM862 EJC KPM862 vSEL KPM862 hSEL KPM862 VR KPM862 DF KPM862 DF EJC KPM862 DF vSEL KPM862 DF hSEL KPM863 STD KPM863 EJC KPM863 vSEL KPM863 hSEL KPM863 DF KPM863 DF EJC KPM863 DF vSEL KPM863 DF hSEL Push the opening lever in the direction shown in figure Open the device upper cover ATTENTION Pay attention to the exposed autocutter blade 1 2 47 ...

Page 48: ...TK862 STD TK862 EJC TK862 DF TK862 DF EJC TK862 VR TK862 VR DF Push the opening lever in the direction shown in figure Open the device upper cover 1 2 48 ...

Page 49: ...width may be adjusted from 40 mm to 86 mm turning the adjustment knob for paper input KPM862 DF KPM862 DF EJC KPM862 DF vSEL KPM862 DF hSEL TK862 DF TK862 DF EJC TK862 VR DF KPM863 DF KPM863 DF EJC KPM863 DF vSEL KPM863 DF hSEL Paper width may be adjusted from 40 mm to 86 mm turning the adjustment knobs for dual feeder paper input 49 ...

Page 50: ...TK862 STD TK862 EJC TK862 VR Paper width may be adjusted from 40 mm to 86 mm turning the adjustment knob for paper input Loosen the knob shown in figure Adjust the paper width Tighten the knob 1 2 3 50 ...

Page 51: ... KPM863 DF EJC KPM863 DF vSEL KPM863 DF hSEL Connect the power adapter optional to the device and the mains outlet Use the type of electrical power supply indicated on the label Switch the device on pressing ON OFF key the status LED is switched on and the device is ready Switch the device off pressing ON OFF key IN DC 24V 1 46A Power cord optional Correctly insert the power supply connector see p...

Page 52: ...on the label Switch the device on pressing ON OFF key the display is switched on and the device is ready Switch the device off pressing ON OFF key PRINTER READY 01 01 19 12 00 00 IN DC 24V 1 46A Power cord included Correctly insert the power supply connector see paragraph 4 2 External power supply included ON OFF Correctly insert the power supply connector see paragraph 4 3 52 ...

Page 53: ...e to locate and remove any scraps of paper KPM862 STD KPM862 EJC KPM862 VR KPM863 STD KPM863 EJC Adjust the paper width see paragraph 5 2 Insert the paper into the input mouth so that it unrolls correctly Be sure that the paper is correctly positioned into paper guides 1 2 Adjust the paper width see paragraph 5 2 53 ...

Page 54: ...Wait until the paper is automatically loaded VROOM 3 54 ...

Page 55: ...863 DF EJC Adjust the paper width see paragraph 5 2 Insert the paper into one of the input feeder so that it unrolls correctly Be sure that the paper is correctly positioned into paper guides 1 2 Adjust the paper width see paragraph 5 2 55 ...

Page 56: ...Wait until the paper is automatically loaded VROOM 3 56 ...

Page 57: ...62 DF EJC TK862 VR DF Insert the paper into the input mouth so that it unrolls correctly Be sure that the paper is correctly positioned into paper guides Adjust the paper width see paragraph 5 2 1 2 Adjust the paper width see paragraph 5 2 57 ...

Page 58: ...Wait until the paper is automatically loaded VROOM 3 58 ...

Page 59: ...PM863 DF hSEL If the external diameter of the paper roll core is less than 48 mm unscrew the two fixing screws shown in figure If the external diameter of the paper roll core is greater than 48 mm go directly to step 3 PAPER ROLL CORE EXTERNAL DIAMETER 48 mm Remove the selector top cover 1 2 59 ...

Page 60: ... 5 2 Insert the paper into the input mouth so that it unrolls correctly Be sure that the paper is correctly positioned into paper guides Wait until the paper is automatically loaded VROOM 3 4 5 Adjust the paper width see paragraph 5 2 60 ...

Page 61: ...settings of coniguration parameters and commands sent to the device For ease of reference for some models is represented only the internal printer group without dual feeder Standard mode When printing ends the device cuts the ticket printed that is issued from the paper output The device starts the ticket printing Paper input Printhead Autocutter Ticket issued Paper output 1 2 61 ...

Page 62: ...3 EJC KPM863 DF EJC TK862 EJC TK862 DF EJC 1 When printing ends the device cuts the ticket printed and hold it between the ejector rollers The device starts the ticket printing 2 Paper input Printhead Autocutter Ticket printed Ejector rollers 62 ...

Page 63: ...The user withdraws the ticket printed 3 Ticket withdrew 63 ...

Page 64: ... EJC KPM863 DF EJC TK862 EJC TK862 DF EJC 1 When printing ends the device cuts the ticket printed and hold it between the ejector rollers The device starts the ticket printing 2 Paper input Printhead Autocutter Ticket printed Ejector rollers 64 ...

Page 65: ...the ticket printed 3 Ticket ejected Ejectors rollers NOTE To enable this issuing method you need to correctly set the operation mode of the ejector device with the command 0x1D 0x65 0x31 see the device commands manual 65 ...

Page 66: ... PRESENT mode KPM862 vSEL KPM862 DF vSEL KPM863 vSEL KPM863 DF vSEL 1 The device starts the ticket printing Printhead Paper input 66 ...

Page 67: ...icket printed and hold it between the ejector rollers 2 Autocutter Ticket printed Ejector rollers Ticket withdrew NOTE To enable this issuing method you need to correctly set the operation mode of the selector device with the command 0x1D 0x70 0x6F see the device commands manual 67 ...

Page 68: ... EJECT mode KPM862 vSEL KPM862 DF vSEL KPM863 vSEL KPM863 DF vSEL 1 The device starts the ticket printing Printhead Paper input 68 ...

Page 69: ...hold it between the ejector rollers 2 Ticket ejected Ejector rollers Autocutter Ticket printed Ejector rollers NOTE To enable this issuing method you need to correctly set the operation mode of the selector device with the commands 0x1D 0x70 0x6F and 0x1D 0x65 0x31 see the device commands manual 69 ...

Page 70: ... COLLECT mode KPM862 vSEL KPM862 DF vSEL KPM863 vSEL KPM863 DF vSEL 1 The device starts the ticket printing Printhead Paper input 70 ...

Page 71: ...rs The ticket printed is driven into the ejection canal 2 Ticket withdrew Ejector rollers Autocutter Ticket printed Ejector rollers Tilting slide NOTE To enable this issuing method you need to correctly set the operation mode of the selector device with the commands 0x1D 0x70 0x73 and 0x1D 0x65 0x31 see the device commands manual 71 ...

Page 72: ...F hSEL KPM863 hSEL KPM863 DF hSEL When printing ends the device cuts the ticket printed and hold it between the ejector rollers The device starts the ticket printing 1 2 Autocutter Ticket printed Ejector rollers Paper input Printhead 72 ...

Page 73: ...thdraws the ticket printed 3 Ticket withdrew NOTE To enable this issuing method you need to correctly set the operation mode of the selector device with the command 0x1D 0x70 0x6F see the device commands manual 73 ...

Page 74: ... hSEL KPM863 hSEL KPM863 DF hSEL When printing ends the device cuts the ticket printed and hold it between the ejector rollers The device starts the ticket printing 1 2 Autocutter Ticket printed Ejector rollers Paper input Printhead 74 ...

Page 75: ...e ticket printed 3 Ticket ejected NOTE To enable this issuing method you need to correctly set the operation mode of the selector device with the commands 0x1D 0x70 0x6F and 0x1D 0x65 0x31 see the device commands manual 75 ...

Page 76: ...ds the device cuts the ticket printed and hold it between the ejector rollers The tilting slide is lifted and the ticket printed is driven into the ejection canal The device starts the ticket printing 1 2 Paper input Printhead Tilting slide Autocutter Ticket printed Ejector rollers 76 ...

Page 77: ...printed 3 Ejector rollers Ticket withdrew NOTE To enable this issuing method you need to correctly set the operation mode of the selector device with the commands 0x1D 0x70 0x6F and 0x1D 0x65 0x31 see the device commands manual 77 ...

Page 78: ...claim and cost reductions World patent for a system allowing to print scan and check the data sent to the printing process How VeriPrint works While printing a receipt an integrated scanning element captures the image of the receipt automatically and reads any barcode printed for readable formats see paragraph 9 1 The image can be sent to a remote host in real time through commands see the device ...

Page 79: ...M862 STD KPM862 EJC KPM862 vSEL KPM862 hSEL KPM862 VR KPM862 DF KPM862 DF EJC KPM862 DF vSEL KPM862 DF hSEL KPM863 STD KPM863 EJC KPM863 vSEL KPM863 hSEL KPM863 DF KPM863 DF EJC KPM863 DF vSEL KPM863 DF hSEL While pressing the LF LINE FEED key switch on the device by pressing the ON OFF key The device prints the report with the settings parameters Follow the instruction printed on the paper to pro...

Page 80: ...ey switch on the device by pressing the ON OFF key The device prints the report with the settings parameters Follow the instruction shown on display to proceed with configuration procedure ON OFF KEY LF LINE FEED KEY LF FF rear keys front keys FF LF ON OFF KEY LF LINE FEED KEY PRINTERSETUP 1 2 80 ...

Page 81: ...32 Handshaking Hardware Print Mode Normal Busy Condition RxFull Autofeed CR Disabled Chars Inch A 15 B 20 cpi Font Type International Speed Quality High Speed Print Width 80 mm Paper End Management Print All AUX RS232 Baud Rate 115200 bps Paper Threshold 40 Notch B Mark Pos F1 Bottom Notch B Mark Pos F2 Bottom PaperEnd Buffer Clear Disabled PrintHead Test PowerOn Disabled USB Address Number 0 USB ...

Page 82: ...ure the device by software proceed as follows Start PrinterSet software tool Click on LOAD FROM DEVICE and select the device connected to the PC From Device From File SAVE PORT LOAD Click on LOAD From ﬁle and select a psc ﬁle on your PC Drag and drop a psc ﬁle Connect the device to a PC directly see paragraph 4 5 without using HUB devices 2 3 1 Connect the device to a PC directly see paragraph 4 3...

Page 83: ...f the Bluetooth or WiFi on the device If the parameter is set to ON activ connect any communication the device SAVE LOAD PORT To Device To File Disabled Parameter Enabled Parameter Enabled Parameter Disabled Parameter Enabled Parameter 0 Parameter Disabled Parameter SETUP Parameters Parameters Parameters Parameters Activation of the Bluetooth module or WiFi on the device If the Wireless parameter ...

Page 84: ...the configuration procedure by keys see paragraph 6 1 or by software see paragraph 6 2 Check that the USB Class parameter is set to Mass Storage Otherwise this configuration mode is not available Enter setup parameter value parameter value parameter value parameter value parameter value USB Class Mass Storage parameter value parameter value parameter value parameter value parameter value Enter the...

Page 85: ...d Quality 2 0 High Quality 1 Normal 2 High Speed Availables values Section Value set Parameter name Default marker To modify the parameter change the numeric value after the parameter name or use the default value by typing D After editing device s parameter simply save the Setup ini ile to make the modiies activated For a detailed description of the device operating parameters see the following p...

Page 86: ...PE device model RFID Module RFID RFID Module Release 1 15 PRINTING HEAD TYPE head model INTERFACE USB PROGRAM MEMORY TEST OK Total no printhead dots Printhead status no damaged dots In case of damaged dots these are listed in the print out in according to their position on the heating line see igure below S N number DCODE code rel PRINTER SETTINGS 1 640 DEFECTED PRINTHEAD DOTS 4 DOT POSITION 2 DOT...

Page 87: ...ule irmware release PRINTING HEAD TYPE printing head model INTERFACE interface present PROGRAM MEMORY TEST OK appears if functioning and NOT OK if faulty DYNAMIC RAM TEST OK appears if functioning and NOT OK if faulty CUTTER TEST OK appears if functioning and NOT OK if faulty HEAD VOLTAGE voltage of the head HEAD TEMPERATURE temperature of the head POWER ON COUNTER number of power ups made PAPER P...

Page 88: ... RS232 DATA LENGTH Number of bit used for characters encoding 7 bits car 8 bits car D Parameter valid only with serial interface RS232 PARITY Bit for the parity control of the serial interface None D parity bit omitted Even even value for parity bit Odd odd value for parity bit Parameter valid only with serial interface RS232 HANDSHAKING Handshaking Xon Xoff software handshaking Hardware D hardwar...

Page 89: ...value of highlighted digit Pressing LINE FEED key to move cursor on next digit if cursor is on the latest digit proceed to next parameter by pressing LINE FEED key SUBNET MASK This parameter identiies the local network address Press FORM FEED key to modify the value of highlighted digit Pressing LINE FEED key to move cursor on next digit if cursor is on the latest digit proceed to next parameter b...

Page 90: ...rameter is not printed on setup report and it is modiiable only during setup pro cedure by ile see paragraph 6 3 MAC ADDRESS This is the number provided by the constructor that identiies the device this number is univocal This parameter is not modiiable by setup 90 ...

Page 91: ...R enabled Carriage Return enabled CHARS INCH Font selection A 11 cpi B 15 cpi A 15 cpi B 20 cpi D A 20 cpi B 25 cpi CPI Characters Per Inch FONT TYPE Setting of the font type International D enables the use of the 256 characters font tables Chinese GB18030 enables the use of the chinese extended font GB18030 Korean CP949 enables the use of the korean font CP949 SPEED QUALITY Setting of printing sp...

Page 92: ... TK862 VR DF PAPEREND BUFFER CLEAR Cleaning mode of data in receive buffer if the printing is stopped due to lack of paper Disabled D Data remain in the receive buffer When the paper runs out the device keeps the remaining data in receive buffer and prints the remaining portion of ticket after that the new paper is loaded Enabled When the paper runs out all data in the receive buffer are deleted P...

Page 93: ...his parameter is valid only for KPM862 DF KPM862 DF EJC KPM862 DF vSEL KPM862 DF hSEL KPM863 DF KPM863 DF EJC KPM863 DF vSEL KPM863 DF hSEL TK862 DF TK862 DF EJC TK862 VR DF BARCODE STOCK CONTROL Barcode search function Disabled D the search is not performed Enabled the search is performed BLACKMARK Blackmark deines the values necessary to customize the positioning of the sensor for detecting the ...

Page 94: ...998 STOCK CONTROL CUT Distance between stock control barcode height and DISTANCE 1 10 mm alignment point from 270 to 5998 STOCK CONTROL Stock control barcode height HEIGHT 1 10 mm from 50 to 439 THRESHOLD B W Value of the conversion threshold from grayscale to B W of the scanned image from 0 to 255 94 ...

Page 95: ...o the sensor considering that the light is relected by the white paper and absorbed by the black mark To use tickets with holes it is possible to use the same sensors as transparence sensors The presence of the hole is detected as if it were a black mark printed on the paper To guarantee the alignment it is necessary to correctly choose how to use the CIS sensor to use for the notch b mark detecti...

Page 96: ...a minimum value of 99 8 mm to a maximum value of 99 8 mm If the Cut Distance value is set to 0 the alignment point is set at the beginning of the notch b mark 0 PRINTING DIRECTION Alignment point notch front Alignment point negative values of Cut Distance positive values of Cut Distance Alignment point For paper with holes if the Cut Distance value is set to 0 the alignment point is set at the cen...

Page 97: ... point To set a negative value of the Cut Distance parameter is useful in cases where the alignment point refers to the notch b mark on the previous ticket or where the desired cutting line is placed in the middle of the alignment notch b mark In the following images the value of Cut Distance parameter is set to A 0 PRINTING DIRECTION A Alignment point Notch front 97 ...

Page 98: ...e between printing line and cutting line CUSTOM POS emulation To deine the alignment point you need to set the values that compose the setup parameter Blackmark The Blackmark parameter can be modiied as described in paragraph 6 8 The following igures shows some of the values of the Blackmark parameter to be modiied to deine the alignment point Right Margin Height Width Cut Distance PRINTING DIRECT...

Page 99: ...llows by using the parameters of the LHT command for more details refer to the commands manual by modifying the Setup ini ile see paragraph 6 3 by driver The following igure shows some of the parameters for alignment of the Setup ini ile Ticket X Dimension Ticket Y Dimension Notch Width Notch Distance PRINTING DIRECTION Ticket X Dimension Ticket Y Dimension Alignment point Notch B Mark Distance No...

Page 100: ...performed cut the paper is not completely recovered in order to avoid jam ming when using of thin paper Otherwise in this emulation you can use the command 0x1C 0xC1 to modify the Value for the paper recovery after a cut see commands manual The SVELTA emulation instead it is designed speciically for ticketing and then for using with heavy paper which avoids the risk of paper jams After performing ...

Page 101: ... front panel Open the device front cover Open the upper covers of the device see paragraph 5 1 Unlock the front panel pushing the opening lever in the direction shown in figure TK862 STD TK862 EJC TK862 VR TK862 DF TK862 DF EJC TK862 DF VR TK862 STD TK862 EJC TK862 VR TK862 DF TK862 DF EJC TK862 DF VR 1 2 4 3 Open the upper covers of the device see paragraph 5 1 101 ...

Page 102: ...aper scraps If necessary use tweezers Close the device front cover Insert the front panel Lock the front panel pushing the opening lever in the direction shown in figure TK862 STD TK862 EJC TK862 VR TK862 DF TK862 DF EJC TK862 DF VR TK862 STD TK862 EJC TK862 VR TK862 DF TK862 DF EJC TK862 DF VR 5 6 7 8 102 ...

Page 103: ...Insert the paper see paragraph 5 4 Close the upper covers of the device VROOM 9 10 Insert the paper see paragraph 5 4 103 ...

Page 104: ...er group KPM862 DF KPM862 DF EJC KPM862 DF vSEL KPM862 DF hSEL TK862 DF TK862 DF EJC TK862 VR DF KPM863 DF KPM863 DF EJC KPM863 DF hSEL KPM863 DF vSEL Open the device upper covers see paragraph 5 1 Lift up and pull the dual feeder upper cover 1 2 Open the upper covers of the device see paragraph 5 1 104 ...

Page 105: ...Remove the damaged paper and check the presence for paper scraps inside the device Carefully remove all paper scraps If necessary use tweezers Insert the dual feeder upper cover 3 4 105 ...

Page 106: ...Insert the paper see paragraph 5 4 Close the device upper covers VROOM 5 6 Insert the paper see paragraph 5 4 106 ...

Page 107: ...er Use isopropyl alcohol CIS reader Use a soft cloth EVERY 5 PAPER CHANGES Autocutter Use compressed air Paper path Use compressed air or tweezers Sensors Use compressed air Dual feeder 1 Use compressed air EVERY 6 MONTHS OR AS NEEDED Case Use compressed air or a soft cloth Display 2 Use compressed air or a soft cloth Do not use ammonia based products NOTES 1 Only for KPM862 DF KPM862 DF EJC KPM86...

Page 108: ...raph 5 1 Clean the area involved in the passage of paper by using compressed air ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the machine To remove paper scraps use tweezers or compressed air ON Alcohol solvent ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the machine To remove paper scraps u...

Page 109: ... ALCOHOL 1 2 Disconnect the power supply cable and open the upper device cover see paragraph 5 1 Platen roller Disconnect the power supply cable and open the upper device cover see paragraph 5 1 Clean the platen roller by using a non abrasive cloth moistened with isopropyl ATTENTION Do not use solvents or hard brushes Do not let water or other liquids get inside the machine To remove paper scraps ...

Page 110: ...pressed air ON Alcohol solvent 1 2 Disconnect the power supply cable and open the device covers see paragraph 8 1 CIS reader Clean the windows for barcode reading by using a soft cloth ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the machine ON Alcohol solvent Disconnect the power supply cable and open the upper device cover see paragraph 5 1 2...

Page 111: ...get inside the machine ON Alcohol solvent Disconnect the power supply cable 1 2 Display To clean the display use compressed air or a soft cloth ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the machine Do not use ammonia baesd products ON Alcohol solvent Disconnect the power supply cable 1 2 111 ...

Page 112: ...e sensors by using compressed air ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the machine To remove paper scraps use tweezers or compressed air ON Alcohol solvent 1 2 Disconnect the power supply cable and open the upper cover of the device and dual feeder see paragraph 8 2 112 ...

Page 113: ...ohol solvents or hard brushes Do not let water or other liquids get inside the machine To remove paper scraps use tweezers or compressed air ON Alcohol solvent ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the machine To remove paper scraps use tweezers or compressed air ON Alcohol solvent 4 3 113 ...

Page 114: ...h 3 1 without using HUB devices Login to the website www custom4u it type in the product code of the device and download the latest firmware release available Start the PrinterSet software tool 2 3 1 Login to the website www custom4u it type in the product code of the device and download the latest irmware release available Connect the device to a PC directly see paragraph 4 3 without using HUB de...

Page 115: ...PC Click on LOAD From ﬁle and select a psc ﬁle on your PC Drag and drop a psc ﬁle From Device From File SAVE PORT EXTRA HELP LOAD SETUP FONTS UPGRADE To perform an upgrade select a ﬁle as follows For ﬁrmware upgrade click on OPEN and select a psw or pfw ﬁle on your PC For module upgrade click on OPEN and select a mod ﬁle on your PC 4 5 ATTENTION During saving it is strongly discouraged to disconne...

Page 116: ...116 ...

Page 117: ... input only for models with dual feeder Emulations CUSTOM POS SVELTA Printing driver Windows XP VISTA 32 64 bit Windows 7 32 64 bit Windows 8 32 64 bit Windows 8 1 32 64 bit Windows 10 32 64 bit Self installing driver for Virtual COM 32 64 bit INTERFACES USB port 12 Mbit s RS232 serial port from 9600 bps to 115200 bps Ethernet port 10 Mbit s 100 Mbit s MEMORIES Flash memory internal 2 MB external ...

Page 118: ...F EJC KPM863 DF vSEL KPM863 DF hSEL 304 dpi 12 dot mm Printing method Thermal ixed head Head life 1 Abrasion resistance 2 100 km with recommended paper Pulse durability 100 M 12 5 duty cycle Printing method Normal 90 180 270 Printing format Height Width from 1 to 8 bold reverse underlined italic Character font CUSTOM POS emulation 54 character code tables see paragraph 9 7 extended chinese GB18030...

Page 119: ... Xin Barcode Maxi Code PDF417 Micro PDF417 QRCode Micro QRCode Micro QRCode Extended Printing speed 1 4 High Quality 148 mm s Normal 200 mm s High Speed 220 mm s PAPER Type of paper Thermal rolls heat sensitive side on outside of roll Thermal Fan fold module Paper width from 40 mm to 86 mm Paper weight KPM862 STD KPM862 EJC KPM862 vSEL KPM862 hSEL KPM862 VR KPM863 STD KPM863 EJC KPM863 vSEL KPM863...

Page 120: ...62 DF EJC KPM863 EJC KPM863 DF EJC TK862 EJC TK862 DF EJC TK862 VR DF 30 mm KPM862 vSEL KPM862 hSEL KPM862 DF vSEL KPM862 DF hSEL KPM863 vSEL KPM863 hSEL KPM863 DF vSEL KPM863 DF hSEL 70 mm 5 130 mm 6 External roll diameter 7 max 300 mm Internal roll core diameter 25 mm 1 mm Core thickness 2 mm 1 mm Paper end Not attached to roll core Core type Cardboard or plastic AUTOCUTTER Paper cut Total cut E...

Page 121: ...4 17 A Power 100 W ENVIRONMENTAL CONDITIONS Operating temperature from 20 C to 60 C Relative humidity RH from 10 to 95 w o condensation Storage temperature from 20 C to 70 C Storage relative humidity RH from 10 to 95 w o condensation NOTES 1 Respecting the regular schedule of cleaning for the device components 2 Damages caused by scratches ESD and electromigration are excluded 3 Purchase the speci...

Page 122: ...20 cpi Number of columns 35 49 64 Chars second 2566 3593 4693 Lines second 73 73 73 Characters L x H mm Normal 2 25 x 3 1 625 x 3 1 25 x 3 KPM863 STD KPM863 EJC KPM863 vSEL KPM863 hSEL KPM863 DF KPM863 DF EJC KPM863 DF vSEL KPM863 DF hSEL Character set 3 Character density 15 cpi 20 cpi 25 cpi Number of columns 50 64 80 Chars second 5500 7040 8800 Lines second 110 110 110 Characters L x H mm Normal...

Page 123: ...M863 STD Length 163 8 mm Height 96 5 mm Width 152 5 mm Weight 2150 g All the dimensions shown in following igure are in millimetres and referred to devices with covers closed 131 152 5 9 108 104 M 4 135 139 5 65 96 5 159 3 48 75 52 5 24 5 6 5 123 ...

Page 124: ...JC Length 182 9 mm Height 96 5 mm Width 152 5 mm Weight 2300 g All the dimensions shown in following igure are in millimetres and referred to devices with covers closed 152 5 129 48 75 52 5 21 5 135 23 6 24 3 96 5 66 124 ...

Page 125: ... 2750 g All the dimensions shown in following igure are in millimetres and referred to devices with covers closed 87 125 62 5 152 5 A A 48 75 52 5 87 74 2 56 6 69 65 5 152 5 65 5 96 5 56 135 24 3 81 2 70 21 24 7 Upper ticket exit Lower ticket exit A A Section 59 8 Paper IN 125 ...

Page 126: ... 2750 g All the dimensions shown in following igure are in millimetres and referred to devices with covers closed 87 125 62 5 152 5 A A 48 75 52 5 87 74 2 56 6 69 65 5 152 5 65 5 96 5 56 135 24 3 81 2 70 21 24 7 Upper ticket exit Lower ticket exit A A Section 59 8 Paper IN 126 ...

Page 127: ...DF Length 237 6 mm Height 104 5 mm Width 171 mm Weight 3400 g All the dimensions shown in following igure are in millimetres and referred to devices with covers closed 89 4 6 171 52 5 48 7 137 73 104 5 93 4 5 72 233 127 ...

Page 128: ...F EJC Length 256 6 mm Height 104 5 mm Width 171 mm Weight 3550 g All the dimensions shown in following igure are in millimetres and referred to devices with covers closed 171 52 5 48 7 137 74 Ticket OUT 104 5 93 233 23 6 128 ...

Page 129: ... g All the dimensions shown in following igure are in millimetres and referred to devices with covers closed A A 48 75 52 5 87 74 2 56 6 68 5 68 5 155 5 65 5 96 5 56 59 Lower Paper IN 73 Upper Paper IN 135 97 81 2 70 93 8 104 4 4 21 24 7 Upper ticket exit Lower ticket exit A A Section 129 ...

Page 130: ...000 g All the dimensions shown in following igure are in millimetres and referred to devices with covers closed A A 48 75 52 5 87 74 2 56 6 68 5 68 5 155 5 65 5 96 5 56 59 Lower Paper IN 73 Upper Paper IN 135 97 81 2 70 93 8 104 4 4 Upper ticket exit Vertical ticket exit A A Section 130 ...

Page 131: ...with cover closed 274 9 mm with cover open Height 173 mm with cover closed 319 7 mm with cover open Width 170 mm Weight 4850 g All the dimensions shown in following igure are in millimetres 130 20 20 170 17 212 173 4 208 319 7 62 9 131 ...

Page 132: ...cover closed 274 9 mm with cover open Height 173 mm with cover closed 319 7 mm with cover open Width 170 mm Weight 5000 g All the dimensions shown in following igure are in millimetres 130 20 20 170 17 223 173 15 208 319 7 62 9 132 ...

Page 133: ...4 9 mm with cover open Height 173 mm with cover closed 319 7 mm with cover open Width 170 mm Weight 6100 g All the dimensions shown in following igure are in millimetres 319 7 62 9 246 173 38 208 58 2 Lower Paper IN 72 2 Upper Paper IN 130 20 20 170 17 133 ...

Page 134: ...mm with cover open Height 173 mm with cover closed 319 7 mm with cover open Width 170 mm Weight 6250 g All the dimensions shown in following igure are in millimetres 319 7 62 9 261 173 53 208 58 2 Lower Paper IN 72 2 Upper Paper IN 130 20 20 170 17 134 ...

Page 135: ...0003 optional TK862 STD TK862 EJC TK862 DF TK862 DF EJC TK862 VR TK862 VR DF Length 334 mm Height 213 mm Width 170 mm All the dimensions shown in following igure are in millimetres and referred to devices with covers closed 334 208 5 4 208 122 106 34 36 36 170 135 ...

Page 136: ...vSEL KPM862 DF hSEL KPM863 STD KPM863 EJC KPM863 vSEL KPM863 hSEL KPM863 DF KPM863 DF EJC KPM863 DF vSEL KPM863 DF hSEL Length 2000 mm POWER SUPPLY code 963GE020000042 optional for KPM862 STD KPM862 VR KPM862 EJC KPM862 vSEL KPM862 hSEL KPM862 DF KPM862 DF EJC KPM862 DF vSEL KPM862 DF hSEL KPM863 STD KPM863 EJC KPM863 vSEL KPM863 hSEL KPM863 DF KPM863 DF EJC KPM863 DF vSEL KPM863 DF hSEL Length 14...

Page 137: ...POWER CORD code 26100000000313 2000 POWER SUPPLY code 963GE020000042 24V GND N C 146 2 0 5 75 2 0 5 DC OUTPUT WIRE 39 0 5 AC INLET 137 ...

Page 138: ...al side The following image shows the placement of the black mark on the non thermal side of the paper The black mark can be placed anywhere on the whole width of the paper For more information about the use of paper with black mark see chapter 7 5 1 0 9 1 0 min 25 4 mm PAPER WIDTH from 40 to 86 mm DIRECTION OF PAPER FEED 138 ...

Page 139: ...st be printed on the non thermal side of the paper and at 27 mm from the edge of the ticket to ensure the correct barcode reading when ticket alignment is performed For more information about the use of paper with barcode see chapter 7 37 PAPER WIDTH from 40 to 86 mm NON THERMAL SIDE 27 mm min 20 mm 139 ...

Page 140: ...ositioned across the width of the ticket To manage tickets with hole set the parameters Blackmark Pos F1 and Blackmark Pos F2 for models with dual feeder to Transparent For more information about the use of paper with hole see user manual min 2 min 10 DIRECTION OF PAPER FEED PAPER WIDTH from 40 to 86 mm 140 ...

Page 141: ...ragraph 6 7 The following is the full list of coding tables that can be installed on the device CodeTable Coding table 0 PC437 U S A Standard Europe 1 Katakana 2 PC850 Multilingual 3 PC860 Portuguese 4 PC863 Canadian French 5 PC865 Nordic 6 VISCII Vietnamese Standard Code 11 PC851 Greek on request 12 PC853 Turkish on request 13 PC857 Turkish 14 PC737 Greek 15 ISO8859 7 Greek on request 16 WPC1252 ...

Page 142: ...t have the same dimension The check is made by the device when the font is selected TrueType fonts will be automatically scaled by the device in order to obtain the same available width for the embedded fonts 11 15 and 20 cpi for the 200dpi models and 16 23 and 30 cpi for the 300dpi models The quality of TrueType fonts and the correct positioning into the printable area will result from the font p...

Page 143: ...CRB 20x32 C Fixed font Font GB18030 Fixed font Font CP949 Fixed font For further information to characters representations print directly the font test D In SVELTA emulation it is possible to use TrueType fonts True Type fonts are printable with every angle of rotation and in bold reverse italic and underlined mode It is possible to address the TrueType font respects the UNICODE standard see www u...

Page 144: ...144 ...

Page 145: ...3 EJC KPM863 vSEL KPM863 hSEL KPM863 DF KPM863 DF EJC KPM863 DF vSEL KPM863 DF hSEL 67300000000386 THERMAL PAPER ROLL weight 180 g m2 width 80 mm Ø external 180 mm Ø core 25 mm 67A00000000304 FAN FOLD 100 ticket weight 140 g m2 dimensions 152 mm x 80 mm TK862 STD TK862 EJC TK862 DF TK862 DF EJC TK862 VR TK862 VR DF 67300000000386 THERMAL PAPER ROLL weight 180 g m2 width 80 mm Ø external 180 mm Ø c...

Page 146: ...146 ...

Page 147: ...nical speciications see paragraph 9 1 26100000000311 POWER CORD SCHUKO PLUG length 2 m see paragraph 9 5 26100000000313 POWER CORD UK PLUG length 2 m see paragraph 9 5 976LK010000001 EJECTOR DEVICE speciic irmware upgrade is required for using this accessory 976LK010000002 SELECTOR DEVICE FOR HORIZONTAL FIXING speciic irmware upgrade is required for using this accessory 147 ...

Page 148: ...010000003 SELECTOR DEVICE FOR VERTICAL FIXING speciic irmware upgrade is required for using this accessory 976LK010000004 RFID HF KIT EXTERNAL LOW PAPER SENSOR board with cable 850 mm long 976LN010000001 148 ...

Page 149: ...M863 DF vSEL KPM863 DF hSEL 963GE020000042 POWER SUPPLY for technical speciications see paragraph 9 1 26100000000311 POWER CORD SCHUKO PLUG length 2 m see paragraph 9 5 26100000000313 POWER CORD UK PLUG length 2 m see paragraph 9 5 976LK010000004 RFID HF KIT EXTERNAL LOW PAPER SENSOR board with cable 850 mm long 976LN010000001 149 ...

Page 150: ...PLY for technical speciications see paragraph 9 1 26100000000311 POWER CORD SCHUKO PLUG length 2 m see paragraph 9 5 26100000000313 POWER CORD UK PLUG length 2 m see paragraph 9 5 974LU010000003 VERTICAL TICKET TRAY EXTERNAL LOW PAPER SENSOR board with cable 850 mm long 976LN010000001 150 ...

Page 151: ... identiication data of the product at hand The product code the serial number and the hardware release number can be found on the product label see paragraph 3 5 The irmware release number SCODE can be found on the setup report see paragraph 6 1 connecting the device to a PC and starting the PrinterSet tool see paragraph 6 2 by consulting the setup ini ile see paragraph 6 3 151 ...

Page 152: ...custom biz CUSTOM S p A World Headquarters Via Berettine 2 B 43010 Fontevivo Parma ITALY Tel 39 0521 680111 Fax 39 0521 610701 info custom biz www custom biz All rights reserved Code 76200000009300 Rev 1 50 ...

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