12 TECHNICAL SERVICE
In case of failure, contact the technical service accessing the website
and using the support tools on the
homepage. It is advisable to keep the identiication data of the product at hand.
The product code, the serial number and the hardware release number can be found on the product label (see
).
The irmware release number (SCODE) can be found:
•
•
connecting the device to a PC and starting the “PrinterSet” tool (see
•
by consulting the “setup.ini” ile (see
151
Summary of Contents for KPM862
Page 1: ...USER MANUAL KPM862 KPM863 TK862 ...
Page 2: ......
Page 4: ......
Page 6: ......
Page 10: ...10 ...
Page 12: ...12 ...
Page 54: ...Wait until the paper is automatically loaded VROOM 3 54 ...
Page 56: ...Wait until the paper is automatically loaded VROOM 3 56 ...
Page 58: ...Wait until the paper is automatically loaded VROOM 3 58 ...
Page 63: ...The user withdraws the ticket printed 3 Ticket withdrew 63 ...
Page 116: ...116 ...
Page 144: ...144 ...
Page 146: ...146 ...