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Warranty conditions
“Cuppone F.lli s.r.l.” guarantees this product for 1 year from date
of purchase with regard to manufacturing and material faults.
“Cuppone F.lli s.r.l.” guarantees that all its products are
manufactured with the best quality materials and with
processing techniques that ensure total efficiency.
If, during normal use, faulty or malfunctioning items should be
discovered, said items will be replaced free of charge.
As to products sold abroad, replacements will be again free of
charge unless special conditions have been agreed with the
distributor.
Cuppone F.lli s.r.l.’s liability is limited to the supply of the
appliance which must be installed professionally by qualified
personnel, following the instructions contained in the booklets
supplied with the product purchased and in compliance with
the regulations in force.
“Cuppone F.lli s.r.l.” will not be liable if the installation, use and
maintenance instructions printed in the manual annexed to
each product are not complied with.
Systems in public places are subject to special regulations.
Limits and exclusions
The warranty applies on condition that:
• the appliance is installed by a qualified technician or capable
person that considers as suitable all the technical character-
istics of the system the appliance will be connected to, that
must anyway comply with the requirements in the booklets
supplied with all the products;
• the installer confirms that he/she has successfully carry out
the final test of the product, after installing it.
• the appliance is used as stated in the instruction manual sup-
plied for all the products.
The warranty is not valid for damages caused by:
• chemical and atmospheric agents, fires, faults in the room
electrical system, product misuse, lack of maintenance,
product modifications or tampering, ineffective and/or
inadequate flue and/or other causes not depending on the
product.
• any damage caused by transport (for which the haulier is lia-
ble), therefore we recommend you check the goods carefully
on receipt, informing the retailer about any damage, stating
the problem on the transport document and on the copy
staying with the haulier.
All items subject to normal wear and tear, among which
gaskets, bulbs and belts, are excluded from the warranty.
The warranty does not cover any product calibrations or
adjustments, according to the type of installation.
This warranty applies only to the purchaser and cannot be
transferred.
In case of replacements, the warranty is not extended.
No compensation is given for the period during which the
product was not working.
This is the only valid warranty and nobody is authorized to
provide any other in the name or on behalf of “Cuppone F.lli s.r.l.”.
Claims under warranty
If, during the warranty period, faults are discovered or
breakages occur, the user must contact the reseller with his/
her proof of purchase within 2 months from the date when he/
she discovered the fault.
If the complaint is justified, the warranty provides for the repair
of the appliance as provided for by the legislation in force.
The tribunal competent for any dispute is Treviso.
Warranty
