38
TroublEshooTIng
during the Charging process
In case of malfunctions during the charging process, carry out
the following checks:
•
Is the mains cable properly connected and is there power in the
socket?
during the ride
•
Are the contacts of the charger and the rechargeable battery clean
and sound or are they bent?
•
Is the rechargeable battery damaged or defective?
•
Is the connector of the charger firm in the connection socket of the
rechargeable battery?
•
If charging is still impossible, have the rechargeable battery and
the charger checked by your CUBE dealer.
The auxiliary drive cannot be switched on:
•
Check the battery’s state of charge.
•
Check the proper seat of the rechargeable battery in the seat post
or in the frame holder as well as the connections.
•
Press the ON-button under the saddle (seat post option) or on the
rechargeable battery (down tube and pannier rack option).
•
If you still cannot switch on the auxiliary drive, ride on without
drive assistance. Contact your CUBE dealer immediately.
The auxiliary drive doesn’t work, although the system is
switched on:
•
Stop and switch off the drive at the control unit.
•
Check the proper seat of the rechargeable battery in the seat post
or in the frame holder as well as the connections at the chainstay.
•
If the auxiliary drive still does not work after restarting it at the con-
trol unit, switch it off and ride on without drive assistance. Contact
your CUBE dealer immediately.
The auxiliary drive doesn’t work, as usually, e.g. it propels the
CubE Epo pedelec without your pedalling:
•
Stop immediately. Switch off the drive at the control unit and re-
start it after 15 seconds.
•
If the problem persists, switch off the drive and ride on without
drive assistance. Contact your CUBE dealer immediately.
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