CSI Wireless GBX, Reference Manual

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GBX Reference Manual
xix
Customer Service
If you encounter problems during the installation or operation of this
product, or cannot find the information you need, please contact your
dealer, or CSI Wireless Customer Service. The contact numbers and
e-mail address for CSI Wireless Customer Service are:
Telephone number: +1-403-259-3311
Fax number: +1-403-259-8866
E-mail address: support@csi-wireless.com
Technical Support is available from 8:00 AM to 5:00 PM Mountain Time,
Monday to Friday.
To expedite the support process, please have the product model and
serial number available when contacting CSI Wireless Customer
Service.
In the event that your equipment requires service, we recommend that
you contact your dealer directly. However, if this is not possible, you
must contact CSI Wireless Customer Service to obtain a Return
Merchandise Authorization (RMA) number before returning any product
to CSI Wireless. If you are returning a product for repair, you must also
provide a fault description before CSI Wireless will issue an RMA
number.
When providing the RMA number, CSI Wireless will provide you with
shipping instructions to assist you in returning the equipment.
World Wide Web Site
CSI Wireless maintains a World Wide Web home page at the following
address:
www.csi-wireless.com