Crystal Vision
Troubleshooting
10.3 Frequently asked questions
Why is the display black and/or no LEDs illuminated?
Check that the frame PSU is functioning
Check that the frame is powered and that the fuse is intact
Check that the panel is cabled correctly
What should I do if the TEMP LED is red?
Check that cool air is able to circulate through the front panel grilles and out of the
ventilation holes at each side of the frame
Check that the panel and PSU fans are operational and that the FRONT FAN and
PSU FAN LEDs are not red
What should I do if the PSU FAN LED is red?
Check that the PSU fan is plugged in correctly
Try replacing the PSU fan
What should I do if the FRONT FAN LED is red?
Check that the front control panel fan is plugged in correctly
Try replacing the panel fan
What should I do if the PSU LED is red?
A red LED indicates a PSU fault. For DP versions, unplug each PSU in turn to
determine which PSU is at fault, then replace. For non-DP versions, replace the
PSU.
Why do some cards not appear in the available cards list?
Some cards take longer than others to finish their initialisation routines – try waiting
at least 30 seconds for all cards to initialise
Check that any cards with remote/local switches are set for remote control
Check that any hex node switches are set to zero
Indigo 1 User Manual R1.14
74
27 February 2020
