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How Remote Telephone control works
Another powerful feature available from your alarm is Telephone Control. This feature is
a remote control facility which allows valid users to access the panel via a standard
touch tone telephone and check or change the Arm/Disarm status of each of the areas,
operate each of the eight outputs or turn on an optional Microphone.
The Telephone Control feature is only available on panels fitted with a Voice or DTMF
board. The Voice board provides voice prompts to guide you through Telephone control
operations whereas the DTMF board provides tones (one Long Tone for ON or three
short beeps for OFF).
Please talk to your installer to find out if all or any of these options are available on your
alarm.
To perform any of the Telephone Control features you must first ring the phone number,
which the panel is connected to. The panel may be set up to answer after a specific
number of rings of it may be set-up to use a fax defeat option (ring once, hang up and
call back within 30sec). Either way, when you ring the phone number and the panel
answers the call, the first thing you will hear over the phone is a burst of modem tone for
two seconds. After this tone has stopped you must enter the access code, which is
associated with the Telephone menu option you wish to access.
Remember, the code
you enter will determine which menu option you access
. If you miss the pause, the
panel will repeat the modem tone and then again pause for 5 seconds looking for your
access code. This process will be repeated 4 times before hanging up if no valid code is
received. When entering codes or other information in Telephone Control the "#" key
acts as a "
Clear
" button.
When you have entered the required 4-digit access code the panel will reply with the
status message associated with the Telephone Control function you have accessed. For
example, lets say we have a code of “2045” to allow Arming & Disarming of Area A.
Once the code “2045” has been received the panel checks the current status of Area A
and replies with the pre-programmed voice message relating to that status e.g. if Area A
is Armed then the Armed message will be sent, if Disarmed then the Disarmed message
will be sent. If only the DTMF board is fitted, the voice message is substituted with a long
beep if Area A is Armed, and three short beeps if it is disarmed.
Once the status message has informed you of the actual state, you can use the "*" key
to toggle the option on & off or Arm and Disarm, e.g. in our example above, code “2045”
accesses Area "A" arming or disarming.
Assuming the status message we received was "
Area A alarm is Armed"
If we press
the "*" key, Area "A" will be Disarmed and we would receive a status message "
Area A
alarm is Disarmed" (or whatever message is programmed by the installer)
While you are on-line with the panel you can move between menu options by entering
the code of the option you want to control. Assuming there was a code of “4321”
programmed to control outputs. After having used code “2045” to control the Arm/Disarm
status of Area A we first press the “#” button to reset all previous entries. Then we can
enter the digits “43215” (that is “4321” as the code to control outputs and “5” to select
output #5). The current status of output #5 will be given either by the voice message or
the appropriate tone and then the status can be changed with the “*” button on the
