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Crestron

MC2E

2-Series Professional Media Controller

Contents

2-Series Professional Media Controller: MC2E

Introduction ...............................................................................................................................1

Features and Functions ................................................................................................1

Specifications ..............................................................................................................2

Physical Description....................................................................................................3

Memory .......................................................................................................................9

Industry Compliance .................................................................................................11

Setup ........................................................................................................................................11

Rack Mounting ..........................................................................................................11

Bussing Strip Installation ..........................................................................................12

Network Wiring.........................................................................................................13

Hardware Hookup .....................................................................................................14

Power Supply ............................................................................................................15

Establishing Communication with the MC2E ...........................................................15

Troubleshooting Communications ............................................................................18

Compiling and Uploading a Program to the Control System ....................................19

Uploading Web pages to the MC2E ..........................................................................20

Uploading Touchpanel Projects via the MC2E .........................................................21

Updating the Operating System.................................................................................22

Advanced Console Commands..................................................................................22

Switching Between Master and Slave Mode .............................................................23

Programming the MC2E..........................................................................................................24

Programming with the Crestron AppBuilder.............................................................25

Programming with SIMPL Windows ........................................................................25

Problem Solving ......................................................................................................................35

Troubleshooting.........................................................................................................35

Further Inquiries ........................................................................................................38

Firmware Upgrades ...................................................................................................38

Future Updates ..........................................................................................................39

Software License Agreement...................................................................................................40

Return and Warranty Policies ..................................................................................................42

Merchandise Returns / Repair Service ......................................................................42

CRESTRON Limited Warranty.................................................................................42

Operations Guide – DOC. 6142

Contents

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Summary of Contents for MC2E

Page 1: ...Crestron MC2E 2 Series Professional Media Controller Operations Guide ...

Page 2: ...n by the Technical Documentation department at Crestron Electronics Inc 15 Volvo Drive Rockleigh NJ 07647 1 888 CRESTRON All brand names product names and trademarks are the property of their respective owners 2003 Crestron Electronics Inc ...

Page 3: ...ompiling and Uploading a Program to the Control System 19 Uploading Web pages to the MC2E 20 Uploading Touchpanel Projects via the MC2E 21 Updating the Operating System 22 Advanced Console Commands 22 Switching Between Master and Slave Mode 23 Programming the MC2E 24 Programming with the Crestron AppBuilder 25 Programming with SIMPL Windows 25 Problem Solving 35 Troubleshooting 35 Further Inquirie...

Page 4: ......

Page 5: ... Four IR serial ports Two RS 232 422 485 communication ports Four isolated relay ports Four I O ports One IR receiver port for use with CNXRMIRD One Cresnet port Internet 10 100 Ethernet port Static IP addressing Built in web server POP3 e mail server for sending e mail Full compatibility with all Crestron e Control power applications As with all of the Crestron 2 Series control processors the 2 S...

Page 6: ...ontrol system Specifications Specifications for the MC2E are given in the following table MC2E Specifications SPECIFICATION DETAILS CPU 32 Bit Motorola 5407 ColdFire Processor Processor Speed 257 MIPS Dhrystone 2 1 Benchmark Memory 36MB 4MB flash 32MB SDRAM 256KB NVRAM 1 Ports Connectors 2 NET 1 Cresnet 4 wire interface Expandable via Cresnet Poll Accelerator via 4 position Cresnet connector COMPU...

Page 7: ...ators refer to Physical Description after these footnotes 3 For information on power source refer to Power Supply on page 15 4 Heat sensitive device resets within approximately 30 seconds after powering down and removing overload condition Physical Description The MC2E is housed in a black enclosure with labeling on the front and rear panels The front panel includes standard LEDs and two reset but...

Page 8: ...unit is connected to and receives 24 VDC power from an external power pack or the Cresnet NET connector NET This LED illuminates when the central processing unit is processing or communicating with Cresnet devices i e button pressed at Cresnet panel or data received from Cresnet panel HW R Pressing this button initiates system hardware reset Same effect as disconnecting and reconnecting power SW R...

Page 9: ...frared serial output connectors are in the 0 to 5VDC range which may not be compatible with all RS 232 devices NOTE A port can be used for either IR or RS 232 communication not both IR IN IR IN T R S This connector provides a 3 position mini connector for use with the CNXRMIRD Infrared IR Detector It is used to receive standard RC5 IR codes such as those transmitted by the Philips Pronto and many ...

Page 10: ...mally open isolated relay contact groups Each relay contact closure is rated 1A 30 VAC DC MOV arc suppression is provided across contacts for use with real world loads For more information refer to Slot 4 C2I MC2 RY4 on page 29 COM A B COM B COM A These two DB9 male software programmable bi directional serial ports are available for RS 232 RS 422 or RS 485 communication with hardware and software ...

Page 11: ...nsmission RXD and TXD should idle Low Going High at the start of data transmission If necessary RXD RXD and TXD TXD may be swapped to maintain correct signal values COM Pinout to RS 485 Bus COM DB9 CONNECTOR RS 485 BUS Tie Pins 1 9 Tie Pins 4 6 Pin 5 G For more information refer to Slot 6 C2I MC2 COM2 on page 30 COMPUTER COMPUTER This DB9F connector is used when programming the unit with a PC The ...

Page 12: ...r the Ethernet connector signals and use an appropriate cable not supplied LAN Connector Specifications TYPE PIN SIGNALS 1 TD 2 TD 3 RD 4 Connected to pin 5 5 Connected to pin 4 6 RD 7 Connected to pin 8 8 Position RJ45 8 Connected to pin7 1 8 1 8 Front Top NOTE To determine which is pin 1 on the cable hold the cable so that the end of the eight pin modular jack is facing away from you with the cl...

Page 13: ...W 2420RU power pack to power the MC2E 38 Watts are available to Cresnet devices through the NET connector This is typically used in small installations CAUTION Use only Crestron power supplies for Crestron equipment Failure to do so could cause equipment damage or void the Crestron warranty NOTE When power is supplied through this connector Crestron recommends disconnecting the 24 VDC on the Cresn...

Page 14: ... RAM from database Analog Non volatile Ramp Digital RAM etc NOTE If you extract NVRAM values to a file creating an NVRAM disk via the Crestron Viewport command File transfer Save NVRAM to File to simplify restoring them in the event of file corruption or to distribute to identical control systems remember that NVRAM values are position sensitive in the program The timing of a NVRAM save is crucial...

Page 15: ...idelines are provided to ensure your safety The unit should be mounted at the bottom of the rack if it is the only unit in the rack When mounting this unit in a partially filled rack load the rack from the bottom to the top with the heaviest component at the bottom of the rack If the rack is provided with stabilizing devices install the stabilizers before mounting or servicing the unit in the rack...

Page 16: ...g of the bussing strip into the first common position on the terminal block The strip engages the other common positions automatically 3 Remove approximately 1 8 of the jacket from the common wire and insert the conductor into one of the terminal block common positions Tighten the terminal block screws to lock the wire and bussing strip into place Insulate the strip by folding a piece of wide viny...

Page 17: ...twork wiring must consist of two twisted pairs One twisted pair is the 24V conductor and the GND conductor and the other twisted pair is the Y conductor and the Z conductor NOTE For larger networks i e greater than 28 network devices it may be necessary to add a Cresnet Hub Repeater CNXHUB to maintain signal quality throughout the network Also for networks with lengthy cable runs or varying types ...

Page 18: ...n an area that exceeds the environmental temperature range listed in the table of specifications Consideration must be given if installed in a closed or multi unit rack assembly since the operating ambient temperature of the rack environment may be greater than the room ambient Contact with thermal insulating materials should be avoided on all sides of the unit NOTE The maximum continuous current ...

Page 19: ...24 VDC power to Cresnet wiring from an external power pack as well as from a system device that contains its own power supply Although this condition should not cause any damage Crestron does not recommend it NOTE In larger system configurations that require more than the 24W supplied by Cresnet disconnect the 24VDC wire from the MC2E Cresnet connector and provide the 24VDC power to the peripheral...

Page 20: ...ws and Crestron VisionTools Pro e VT Pro e software Open the Crestron Viewport and click Setup Communication Settings to display the Port Settings window Then click RS 232 as the connection type The PC communication settings specified here should match the protocol that the MC2E ships with The settings are as follows Port COM 1 through COM 8 Select the correct COM port on the PC Baud rate 115200 Y...

Page 21: ...ation Once the IP settings have been assigned the MC2E can communicate using the the RS 232 connection or a TCP IP connection For TCP IP use CAT5 straight through cables with 8 pin RJ45 connectors to connect the LAN port on the MC2E and the LAN port on the PC to the Ethernet hub Alternatively you can use a CAT5 crossover cable to connect the two LAN ports directly without using a hub The following...

Page 22: ...cator on the front panel of the MC2E If this LED is illuminated before a program is loaded unplug the unit and reapply power after a few seconds If the LED illuminates again call Crestron customer service 4 With a serial connection reset the control system as follows a Open Viewport and click Setup Communications Settings to display the Port Settings window Choose RS 232 as the connection type b S...

Page 23: ... is stored as an SPZ file in the same directory as the source file There are a number of ways to upload an SPZ file to the control system 1 Immediately after compiling the program you have the option to transfer the file to the control system 2 Alternatively click the Transfer button on the SIMPL Windows toolbar or open Viewport by clicking and click File Transfer Send Program 3 Click Browse locat...

Page 24: ...Pro e automatically creates a folder with the name of the project and a xweb extension The web project folder contains all the necessary e Control 2 files In VT Pro e the target type is XPANEL In designing and creating a browser project keep in mind that you must assign an IP ID to all the project pages and specify the IP address of the MC2E For further information on this procedure refer to the V...

Page 25: ...mory of the MC2E Uploading Touchpanel Projects via the MC2E You can use the network connection to the MC2E to upload VisionTools Pro e projects to any Cresnet touchpanel Compiled projects for TPS panels are contained in VTZ files projects for all other touchpanels are contained in HEX files Before uploading open Viewport and click Diagnostics Report Network Devices to verify that the touchpanel is...

Page 26: ...s may be required to register to obtain access to certain areas of the site including the FTP site To upload the new cuz to the control system 1 Open Viewport and select File Update Control System 2 Browse to the cuz file and click Open to start the transfer 3 After the transfer is complete the MC2E automatically reboots To confirm the transfer click Diagnostics Check Ops Version The Viewport cons...

Page 27: ...so that it can be used with an existing 2 Series control system in a similar fashion to a standard Isys touchpanel Refer to the following to set the MC2E to master or slave mode operation Master Mode From Viewport console type CNETID 02 02 is always the master Slave Mode From Viewport console type CNETID XX where XX is any valid Cresnet ID e g any number from 03 to FE designated as slave mode In s...

Page 28: ...tended for users with different levels of programming knowledge The flexibility of each tool is proportional to the degree of programming expertise i e the more flexible the more a programmer needs to know and account for Of course one can initiate programming using the easiest method Crestron AppBuilder and use advanced techniques that are available from SIMPL Windows to customize the job Followi...

Page 29: ...h compiled file with SIMPL header file SIMPL Windows is the Crestron graphical Windows based development tool for programming control systems The SIMPL Windows interface provides two workspaces the Configuration Manager for configuring the control system touchpanels and controlled network devices and Program Manager for designing the logic and functionality of the control system In addition you ca...

Page 30: ... View Slot 2 C2I MC2 IR4 The MC2E provides four output IR ports A through D that enable serial communication in a variety of formats including infrared and one way RS 232 Of course different devices may require additional receiving equipment cables adapters etc To add an IR device to the system drag the device driver from the Crestron or User IR Database to a C2I MC2 IR4 port To add an RS 232 devi...

Page 31: ...ail View of C2I MC2 IO4 slot 3 in SIMPL Windows Programming Manager The symbol contains the following signals arranged here according to mode Signals Digital output mode 4 digitals o1 through o4 Digital input mode 4 digitals i1 through i4 Analog input mode 4 analogs i1 through i4 For each analog one corresponding minimum change value MinChange1 through MinChange4 All Versiport modes For each Versi...

Page 32: ...iven low or left undefined When o1 goes low Versiport 1 is at 5V When o1 goes high Versiport 1 is shorted to ground Example 2 not recommended The pu disable1 signal is driven high When o1 goes low Versiport 1 is floating When o1 goes high Versiport 1 is shorted to ground Digital Input Mode When a Versiport is operating in digital input mode the corresponding i signal goes high whenever the C2I MC2...

Page 33: ...he signal name 1 i1 assumes the corresponding analog value ranging from 0 to 65535 or 0 to 10V on the input pin The C2I MC2 IO4 does not propagate all changes in the analog values of its Versiports since this can lead to undesirable results if the input source is not clean or has jitter Rather the MinChange signals should be used to specify a minimum change value such that the C2I MC2 IO4 will not...

Page 34: ...om Slot 6 C2I MC2 COM2 The MC2E provides two serial COM ports A and B that enable RS 232 RS 422 and RS 485 communication Each port has a built in serial driver with communication settings that must be specified in Configuration Manager double click a COM port to open the Device Settings window and then click the Serial Settings tab These settings define the protocol that a controlled serial device...

Page 35: ...Device library and drag it to the C2NET Device slot of the master device In this example we are using a PRO2 as the master The PRO2 system view shows the MC2E as a slave device in slot 9 with a Net ID of 03 assuming that no other C2NET devices are present as shown in the following illustration C2Net Device Slot 9 NOTE The first device in a system is preset with a NET ID of 03 when its symbol is ad...

Page 36: ...ystem must be configured separately from any COM port on Slot 4 of the master system Setting the Net ID in Device Settings Double click the MC2E icon to open the Device Settings window This window displays the MC2E device information If necessary select the Net ID tab to change the Net ID as shown in the following figure Device Settings Window for the MC2E NOTE SIMPL Windows automatically changes ...

Page 37: ...he inputs of the Serial to Analog symbol can be defined as either analog or serial Although X generation processors support ambiguous signals the 2 Series processor requires all signal types to be strictly defined If the program you want to convert contains SIMPL or User modules Crestron recommends that you first convert each module before converting the larger program In this way the compiler can...

Page 38: ...re Module Header Information Window After converting each module in a program the program can be converted as described previously drag the MC2E onto the existing control system in System Views and click Yes to confirm the replacement For further information about compile time errors and detailed explanations about working with modules refer to the SIMPL Windows online help file Example Program An...

Page 39: ... definitions or programming error Verify that the hardware configuration matches software configuration Poll the network F4 from the Viewport check error log for SIMPL SIMPL program reload errors Compilation Error RLCMCVT166 RLCMCVT177 Poor analog versus serial signal definition in the SIMPL Windows program Confirm properly defined signal definition in the program System locks up Various Press fro...

Page 40: ... 4 Power down the MC2E 5 While powering up the MC2E press and hold ALT K on the keyboard until the following text or similar appears in Viewport System Monitor v1 001 0001 12 19 01 16 25 23 32MB RAM 4MB FLASH CS NOTE After this the baud rate can be increased to 115200 for faster communication by pressing F8 on the keyboard and then selecting 115200 from the Set Baud Rate window 6 At the Viewport p...

Page 41: ... will not execute When Passthrough mode is exited the program resumes operation The TX and RX LEDs if present for the given port illuminate when in Passthrough mode Entering Passthrough mode for one of the internal COM ports reinitializes it which clears the data for that port To establish communication click Functions Enter Passthrough Mode Then select the connection type that exists between the ...

Page 42: ...l at 32 15 50 99 50 In Asia call Crestron Asia at 852 2341 2016 In Latin America call Crestron Latin America at 5255 5093 2160 In Australia and New Zealand call Crestron Pacific at 613 9480 2999 Firmware Upgrades To take advantage of all the MC2E features it is important that the unit contains the latest firmware available Therefore please check the Crestron website http www crestron com downloads...

Page 43: ... are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision Check the Crestron website www crestron com periodically for manual update availability and its subjective value Updates are available from the Downloads Product Manuals section and are identified as an Addendum in the Download column Operations Guide DOC 6142 2 Series P...

Page 44: ...mands data or instructions from or to another computer b for local campus or wide area network internet or web hosting services or c pursuant to any rental sharing or service bureau arrangement The Software is designed as a software development and customization tool As such Crestron cannot and does not guarantee any results of use of the Software or that the Software will operate error free and Y...

Page 45: ... ninety 90 days from the date of receipt and b that any hardware accompanying the Software will be subject to its own limited warranty as stated in its accompanying written material Crestron shall at its option repair or replace or refund the license fee for any Software found defective by Crestron if notified by you within the warranty period The foregoing remedy shall be your exclusive remedy fo...

Page 46: ...ps are not covered This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer Purchasers should inquire of the dealer regarding the nature and extent of the dealer s warranty if any CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended or if it has been subj...

Page 47: ...Crestron MC2E 2 Series Professional Media Controller Operations Guide DOC 6142 2 Series Professional Media Controller MC2E 43 This page intentionally left blank ...

Page 48: ...Crestron Electronics Inc Operations Guide DOC 6142 15 Volvo Drive Rockleigh NJ 07647 04 03 Tel 888 CRESTRON Fax 201 767 7576 Specifications subject to www crestron com change without notice ...

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