Creative PC-CAM 750, Getting Started Manual

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Technical Support D-3
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Hardware configuration information such as the base I/O address,
IRQ line, DMA channels used
#
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Motherboard information: BIOS manufacturer/version and chipset manufacturer
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Type and version of your operating system, e.g., Windows 95/98 or Windows NT, Windows 2000 or
Windows Me
If, after using the Creative support services, you believe your Creative product to be defective, you should
verify the purchase date and the take the appropriate action as detailed below:
Less than 30 days since date of purchase
Should your store receipt indicate that the product is less than 30 days old, you have the option of returning
the full product to the Dealer/Retailer for a replacement or credit. The 30-day time period may not apply
in all instances, so please check the Dealer/Retailer replacement/credit terms.
More than 30 days since date of purchase
Contact European Technical Support to clarify the nature of the problem and to obtain details of our repair/
replacement procedure.
Returning a product
for repair
❑
Creative Labs requires that all returns for repair/replacement must first be issued with an authorisation
number, therefore you need to contact Technical Support to receive this number.
❑
Technical Support will communicate how to return the product in question for
repair/replacement.
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You should only return the hardware item in question and return it to the address provided by Technical
Support. Please retain all software, accessories and the original packaging.
❑
Please quote the authorisation number clearly on the outside of the packaging
in which you return the hardware item.
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After receiving the hardware, Creative will process the return.
Creative may replace or repair the product with new or re-conditioned parts, and the faulty parts will
become the property of Creative. The warranty period for your repaired/replacement item is 90 days from
the date of shipment from Creative, or what is left on the original item’s warranty, whichever is longer.