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Troubleshooting B-2 

Connection to 
the Internet

My DSL Router does not connect to the Internet.

You did not set up your DSL Router correctly.

Try the following:

Be sure that if your DSL Router is connected to your computer through a hub, you are 

using a crossed Ethernet cable.

 

Also, be sure that you have configured your DSL Router correctly. For more information, 

see "Configuring your DSL Router" on page 4-1.

If your computer is connected to your DSL Router using a USB cable, be sure that you 

have installed the USB driver.

Be sure that the power adapter is plugged in securely and the power is turned on.

Be sure that the phone line from the telephone wall outlet is connected securely to the 

LINE connector of your DSL Router.

Be sure that you have subscribed with a Internet Service Provider.

Be sure that the Ready LED is turned on.

If you are required to specify your WAN IP address, be sure that you have typed the values 

for IP address, Subnet Mask, Gateway and DNS Server provided by your Internet Service 

Provider correctly. 

Summary of Contents for Broadband Blaster 8015U

Page 1: ......

Page 2: ...reproduced or transmitted in any form or by any means electronic or mechanical including photocopying and recording for any purpose without the written permission of Creative Technology Ltd Copyright...

Page 3: ...Contents...

Page 4: ...ur DSL Router 2 Setting up your DSL Router using Ethernet connection Setting up your DSL Router 2 2 Using the Ethernet port 2 2 Configuring your Network Interface Card 2 4 In Windows XP Windows 2000 2...

Page 5: ...dged IP Configuration 4 7 Disabling the Proxy Server 4 8 Using Internet Explorer 4 9 Disconnecting from the Internet 4 10 In PPPoA and PPPoE Mode 4 10 In RFC 1483 Routed and Bridged Mode 4 10 Checking...

Page 6: ...ory Default Settings 5 8 Firmware Upgrade 5 9 Appendixes A Technical Specifications B Troubleshooting Connection to your DSL Router s home page B 1 Connection to the Internet B 2 LED Status B 3 Normal...

Page 7: ...Introduction...

Page 8: ...ble of Asymmetric Digital Subscriber Line ADSL full rate operation up to 12 Mbps downstream and 1 Mbps upstream depending on your subscription with your Internet Service Provider ISP Your DSL Router i...

Page 9: ...et Explorer version 6 0 Using USB connection Intel Pentium II 300 MHz or equivalent processor Microsoft Windows XP 2000 Me Millennium Edition or 98 SE Second Edition 20 MB of free hard disk space 32 M...

Page 10: ...s or hints relating to a feature Note This highlights additional or important information about a feature Caution This highlights proper usage of your device Use this information to avoid situations i...

Page 11: ...About your DSL Router...

Page 12: ...r modem LED Indication POWER LED lights up when your DSL Router is connected to a power source READY LED flashes when your DSL Router is initializing the DSL connection LED lights up when DSL connecti...

Page 13: ...using the Ethernet port do not connect the USB port on the same computer USB PORT Connects to the USB port on your computer using the USB cable If you are connecting your DSL Router using the USB port...

Page 14: ...Setting up your DSL Router using Ethernet connection...

Page 15: ...er s configurations you can choose to install your DSL Router using the Ethernet or USB port on the same computer Do not install your DSL Router using both connections on the same computer If you are...

Page 16: ...cate a telephone wall outlet and unplug any telephone cable that is connected to it DO NOT use the USB port on your DSL Router if you are using the Ethernet port on the same computer If you want more...

Page 17: ...the DSL Router s power connector and plug your power adapter into a power outlet 6 Turn on the power supply 7 If you have telephones and fax machines sharing the same phone line connect them to the t...

Page 18: ...Windows XP click Start Settings Control Panel and double click the Network Connections icon In Windows 2000 click Start Control Panel and double click the Network and Dial Up Connections icon 3 When t...

Page 19: ...5 4 When the dialog box similar to Figure 2 4 appears be sure that the name of your network card is displayed in the first box 5 In the list below the box click the Internet Protocol TCP IP check box...

Page 20: ...5 appears click Obtain an IP address automatically option and then click the OK button 8 When the Local Area Connection Properties dialog box appears click the OK button Before using your DSL Router...

Page 21: ...ernet connection 2 7 In Windows Me Windows 98 SE 1 After setting up your DSL Router turn on your computer 2 Click Start Settings Control Panel 3 When the dialog box similar to Figure 2 6 appears doubl...

Page 22: ...n 2 8 4 When the dialog box similar to Figure 2 7 appears click the Configuration tab 5 Click the adapter that has the name of your Ethernet card for example TCP IP Intel 8255x based PCI Ethernet Adap...

Page 23: ...Address tab 8 Click the Obtain an IP address automatically option and then click the OK button 9 In the Network window click the OK button 10 Restart your computer to let the changes take effect Befor...

Page 24: ...Setting up your DSL Router using USB connection...

Page 25: ...and DSL Router before installing the USB drivers In Windows XP 1 Insert the Installation CD into your CD ROM drive The disc supports Windows Autoplay mode and starts running automatically If the Autop...

Page 26: ...SL Router using USB connection 3 2 4 When the Installshield Wizard dialog box Figure 3 1 appears click the Next button 5 When the dialog box similar to Figure 3 2 appears click the Install button Figu...

Page 27: ...or more information refer to Difficulties In Windows XP on page B 5 7 Click the Finish button 8 Connect the USB cable to the USB ports on your computer and DSL Router See Setting up your DSL Router on...

Page 28: ...3 5 appears click the Continue Anyway button For more information refer to Difficulties In Windows XP on page B 5 11 Click the Finish button Figure 3 6 Before using your DSL Router you will need to c...

Page 29: ...ay window appears select the applications that you want to install and then click the OK button 2 Follow the onscreen instructions 3 When prompted restart your computer 4 When the Installshield Wizard...

Page 30: ...3 8 appears click the Install button 6 If the Digital Signature Not Found dialog box Figure 3 9 appears click the Yes button 7 Click the Finish button 8 Connect the USB cable to the USB ports on your...

Page 31: ...page 4 1 In Windows Me 1 Insert the Installation CD into your CD ROM drive The disc supports Windows Autoplay mode and starts running automatically If the Autoplay window appears select the applicatio...

Page 32: ...to Figure 3 12 appears click the Install button 5 Click the Finish button to restart the system if prompted 6 Connect the USB cable to the USB ports on your computer and DSL Router See Setting up you...

Page 33: ...install and then click the OK button 2 Follow the onscreen instructions 3 When prompted restart your computer 4 When the Installshield Wizard dialog box Figure 3 13 appears click the Next button Wind...

Page 34: ...DSL Router using USB connection 3 10 5 When the dialog box similar to Figure 3 14 appears click the Next button 6 When the dialog box similar to Figure 3 15 appears click the Install button Figure 3...

Page 35: ...appears click the Finish button to restart the system 8 Connect the USB cable to the USB ports on your computer and DSL Router See Setting up your DSL Router on page 3 12 Before using your DSL Router...

Page 36: ...DSL Router until after you have installed the USB drivers 2 Locate a telephone wall outlet and unplug any telephone cable that is connected to it DO NOT use the Ethernet port on your DSL Router if you...

Page 37: ...he DSL Router s power connector and plug your power adapter into a power outlet 6 Turn on the power supply 7 If you have telephones and fax machines sharing the same phone line connect them to the tel...

Page 38: ...Configuring your DSL Router...

Page 39: ...net Protocol IP address used can be static or dynamic depending on your ISP provider See RFC 1483 Routed IP Configuration on page 4 5 RFC 1483 Bridged IP the Internet Protocol IP address used can be s...

Page 40: ...B port the Link LED will light up 2 Start Internet Explorer 3 In the Address box type http 192 168 1 1 4 Press the Enter key on your keyboard 5 In the dialog box similar to Figure 4 1 appears type adm...

Page 41: ...select WAN Settings 2 When the window similar to Figure 4 2 appears select PPPoA or PPPoE in the encapsulation mode 3 Type in the VPI and VCI values provided by your Internet Service Provider in thei...

Page 42: ...ilar to Figure 4 3 appears type in the user name and password provided by your DSL service provider 6 Click the Next button 7 When the window similar to Figure 4 4 appears check that all settings are...

Page 43: ...uted IP Configuration 1 After connecting to your DSL Router s home page click Configuration on the left pane and select WAN Settings 2 When the web page similar to Figure 4 6 appears select RFC 1483 R...

Page 44: ...address values provided by your ISP in their respective boxes Click the Next button 7 Click the Finish button 8 Click the OK button 9 Wait for your DSL Router to connect to the Internet You can now s...

Page 45: ...apsulation Mode 3 Type in the VPI and VCI values provided by your Internet Service Provider in their respective boxes 4 Click the Next button 5 In the web page that appears Figure 4 10 click the Next...

Page 46: ...lick the Finish button 7 Click the OK button 8 Wait for your DSL Router to connect to the Internet You can now start surfing the Internet at high speed Disabling the Proxy Server You need to disable a...

Page 47: ...the Never dial a connection option to select it and click the LAN Settings button 5 When the Local Area Network LAN Settings dialog box similar to Figure 4 13 appears make sure that the Automatically...

Page 48: ...ion 2 Click the Disconnect button on the right pane 3 To reconnect to the Internet click the Connect button In RFC 1483 Routed and Bridged Mode If you have chosen RFC 1483 Routed or Bridged mode for y...

Page 49: ...1 Make sure your DSL Router is turned on 2 Push the end of a thin object for example a straightened paperclip into the Reset hole and hold for approximately 10 seconds until all the LEDs light up You...

Page 50: ...Configuring Advanced Features...

Page 51: ...Page on page 4 1 2 Click Configuration LAN Settings LAN IP 3 When the web page similar to Figure 5 1 appears type your LAN IP Address and Subnet Mask in the respective boxes 4 Click the Save button DH...

Page 52: ...r the pool of IP Addresses defined 6 Click the Submit button 7 Click the OK button 8 Wait for your DSL Router to restart LAN Client The feature allows you to add LAN clients 1 Connect to your DSL Rout...

Page 53: ...between your DSL Router and ISP 1 Connect to your DSL Router s home page See Connecting to your DSL Router s Home Page on page 4 1 2 Click Diagnostic Test Loopback Test 3 When the web page similar to...

Page 54: ...and the outside public network It allows access from the Internet to the host computer 1 Connect to your DSL Router s home page See Connecting to your DSL Router s Home Page on page 4 1 2 Click Confi...

Page 55: ...you want to forward in the Start Port Number and End Port Number optional boxes 4 Select the type of port that you want to forward for example the TCP UDP option 5 In the IP Address box type the IP Ad...

Page 56: ...ering IP Address Filtering IP Address Filter allows you to filter out specified IP addresses 1 Connect to your DSL Router s home page See Connecting to your DSL Router s Home Page on page 4 1 2 Click...

Page 57: ...outer s home page See Connecting to your DSL Router s Home Page on page 4 1 2 Click Configuration Advanced Settings Filtering MAC Address Filter 3 When a web page similar to Figure 5 10 appears select...

Page 58: ...the OK button 5 Wait for your DSL Router to restart Restore Factory Default Settings This feature allows you to restore your DSL router s settings to the factory default settings 1 Connect to your DSL...

Page 59: ...lowing 1 Connect to your DSL Router s home page See Connecting to your DSL Router s Home Page on page 4 1 2 Click the Firmware Upgrade link on the left pane 3 When a web page similar to Figure 5 13 ap...

Page 60: ...Technical Specifications...

Page 61: ...ge Routed PPPoA LLC VC MUX PPPoE LLC ADSL Line Interface ANSI T1 413 issue 2 ITU T G 992 1 G DMT ITU T G 992 2 G LITE ITU T G 992 3 ADSL 2 ITU T G 992 5 ADSL 2 Electrical Power adapter with output 16...

Page 62: ...Troubleshooting...

Page 63: ...1 1 Check your network device s IP address In Windows XP 2000 1 Click Start Programs All Programs Accessories Command Prompt 2 In the window that appears type ipconfig release and then press the Enter...

Page 64: ...computer is connected to your DSL Router using a USB cable be sure that you have installed the USB driver Be sure that the power adapter is plugged in securely and the power is turned on Be sure that...

Page 65: ...t connected to your DSL Router Be sure that you are using the power adapter provided The Link LED on my DSL Router does not turn on after I connect my DSL Router and computer with the Straight Etherne...

Page 66: ...one cable is connected correctly to your DSL Router Try connecting again after a few minutes as external interference can cause disruptions to your DSL line Attach microfilters to all phone jacks conn...

Page 67: ...companies to submit their hardware solutions for certification If a hardware device driver is not submitted or does not qualify for Microsoft certification a warning message similar to the one below a...

Page 68: ...Frequently Asked Questions...

Page 69: ...ou are however connecting your DSL Router using the USB port your DSL Router will only work with Windows XP Windows 2000 Windows Me and Windows 98 SE How can I check whether I have either Static or DH...

Page 70: ...Glossary...

Page 71: ...rks being connected can be alike or dissimilar Broadband A transmission media that can handle the transmission of multiple messages at different frequencies at one time Broadband signals use analog ca...

Page 72: ...or fast Ethernet supports data transfer rates of 100 Mbps G dmt An industry standard known as G 992 1 which refers to ADSL technology that uses DMT modulation and that does not require a splitter box...

Page 73: ...card that is installed in a computer so that it can be connected to a network The NIC manages the flow of network information to and from the computer Packet A unit of information which is data of a f...

Page 74: ...d decimal notation for example 255 255 255 0 TCP IP Transmission Control Protocol Internet Protocol A suite of communication protocols that is used by computers or networking devices on the Internet s...

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