52
Replacement Parts Order Form
Complete the form. Your model number and
manufacturer date code
MUST
be included
on the form to ensure proper replacement
parts. The codes can be found on a label
on side of child restraint. Payment in U.S.
dollars must accompany your order. Choose
parts needed from the list on the next page.
Return the form with payment to:
Dorel Juvenile Group, Inc.
Consumer Relations Department
P.O. Box 2609
Columbus, IN 47202-2609
Fax orders to: 1-800-207-8182
Please make money orders payable to Dorel
Juvenile Group, Inc. Fill in the area on the
next page to charge credit card. (Visa or
MasterCard
only
). We do not accept cash,
personal checks, or other credit cards. All
outside of U.S. and Canada
MUST
use credit
card.
Ship To: (Please Print)
Name:
_______________________________
Address:_________________________
City:____________________________
State/Province:__________Zip:________
Telephone: _______________________
Email Address: ____________________
We
MUST
have this information:
Model Number
(8 to 9 characters):
________________________________
Manufacture Date
(mm/dd/yyyy):
________________________________
51
Troubleshooting
1.
Locate a Child Safety Seat Inspection Station for hands on training on
how to use your child restraint:
Visit your local Child Passenger Inspection Station or go to http://www.safercar.
gov/cpsApp/cps/index.htm to fi nd your closest station.
2.
If the child restraint buckle or harness release lever sticks or you
cannot get the straps tight enough around child:
DO NOT LUBRICATE. Check around lever and retractor for dropped food, sticky
spilled drinks, dirt, leaves, etc. Clean with warm water and/or remove object with
tweezers. If you cannot get the harness to adjust and remain tight with the buckle
securely locked, do not use the child restraint.
3.
If you cannot insert the buckle tongues into buckle, switch sides and
try again.
4.
If your harness twists:
Straighten the harness each time you put your child in the child restraint to help
prevent twisting. Lock the buckle and tighten harness and it will be ready for next
use
.
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