Convotherm OGB-20.10, Installation And Maintenance Instructions Manual, Page: 38 / 42

32
Error Messages and Remedies
Error Message on display Possible cause Remedy
Water tap closed Open water tap
Solenoid valve dirt filter
contaminated
Remove and clean filter
E01 Not enough water
Solenoid valve fault Call customer service
E02 Connection area
temperature too high
Connection area ventilation fault,
air supply blocked
Allow Combi to cool, or continue
cooking at a lower oven
temperature, and call customer
service
Motor temperature monitor triggered,
external failsafe triggered
Call customer service E03 Fan malfunction
Fan motor fault Call customer service
E04 Connection area fan
malfunction
Auxiliary fan fault Call customer service
E05 no gas Gas supply interrupted Open gas tap
Excess oven temperature Call customer service E11/E21 Excess temp. in oven/oven
sensor failure
Oven sensor fault Call customer service
E13/E23 Excess temp. of steam
generator/steam gen.
sensor failure
Steam generator sensor fault Call customer service
Water tap closed Open water tap
Excess temperature in condenser via
hot water connection
Connect Combi to cold water,
restart
Solenoid valve dirt filter contaminated Remove and clean filter
Solenoid valve fault Call customer service
E15/E25 Excess temp. of condenser
/ condenser sensor failure
Condenser sensor fault Call customer service
E22 Core temperature sensor
fault
Core temperature sensor fault Set cooking program with time,
call customer service
E24 Bypass sensor failure Bypass sensor fault Call customer service
E26 Steam generator safety
temp. limiter sensor failure
Safety temp. limiter sensor fault in
steam generator
Call customer service
E27 Excess temperature of
Steam Generator heater
Steam generator dirtied Descale steam generator
E29 Ground connection of
sensor
Temperature sensor fault Call customer service
E33 Steam generator heater
error
Steam generator heater fault Call customer service
E34 Steam generator pump
error
Steam generator pump fault Call customer service
E80/E95/E96 ID error / software error /
connection fault
Control fault Call customer service
E82 Working parameter error Problems during switch between °C /
F
Check settings in Cookbook, or
check °C/F in Settings
Cleaner canister or nozzle rinsing fluid
agent empty
Fill canister Low agent
pressure! No cleaner pressure
Pump fault Call customer service