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5. Troubleshooting
CNT24-2(USB)GY
41
5.
Troubleshooting
When encountering trouble or question, you should reference to this section first.
If you cannot find any piece of applicable information here or taking a suggested
action does not solve the problem, contact your retailer.
Troubleshooting
Condition
Cause and measure
USB port of a PC is unusable
There is no [Universal Serial Bus Controllers] in the category of
[Control Panel]-[System]-[Device Manager].
It may be unusable for USB port without BIOS settings.
BIOS settings is different according to different PC and so that
you should reference to the manual of the PC being used.
"Unknown Device" is registered
with device manager (Win98/Me)
The cause is incorrect operation such as canceling the wizard by
mistake when connecting with a module.
Follow the following procedure to delete unknown device.
Start device manager, select [Unknown Device] and then click
on [Delete] button.
"USB Device" is registered with
device manager (Windows 2000)
The cause is incorrect operation such as canceling the wizard by
mistake when connecting with a module.
Follow the following procedure to delete unknown device.
Start device manager, select [USB Device] and then right-click
[Delete].
The menu can not be displayed
when a PC disk is being set.
Select "Run..." form Start menu, and then type
X: AUTORUN.EXE (X: disk drive), finally, click on OK button.
The message of "HI-SPEED USB
Device Plugged into non-HI-
SPEED USB HUB" is displayed on
Windows XP.
This USB module corresponds to communication with
HighSpeed (480Mbps), and Full Speed (12Mbps) is used to
communicate when host controller and HUT device do not
correspond to HighSpeed.
Warning message will be displayed on Windows XP and it does
not disturb the operation.
Summary of Contents for CNT24-2GY
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