Comtrend Corporation AR-5382u User Manual Download Page 91

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8.6 Update Software

This option allows for firmware upgrades from a locally stored file.

STEP 1:

Obtain an updated software image file from your ISP.

STEP 2

: Enter the path and filename of the firmware image file in the

Software

File Name

field or click the Browse button to locate the image file.

STEP 3

: Click the

Update Software

button once to upload and install the file.

NOTE

: The update process will take about 2 minutes to complete. The device

will reboot and the browser window will refresh to the default screen upon
successful installation. It is recommended that you compare the

Software Version

on the

Chapter 4

Device Information screen with the

firmware version installed, to confirm the installation was successful.

Summary of Contents for AR-5382u

Page 1: ...AR 5382u ADSL2 WLAN Router User Manual Version A1 0 June 11 2010 261056 049...

Page 2: ...e g a wet basement Do not connect the power supply cord on elevated surfaces Allow it to lie freely There should be no obstructions in its path and no heavy items should be placed on the cord In addi...

Page 3: ...ABILITY or FITNESS FOR A PARTICULAR PURPOSE See the GNU General Public License for more details You should have received a copy of the GNU General Public License along with this program If not see htt...

Page 4: ...FACE 30 5 1 1 ATM Interface 30 5 1 2 PTM Interface 31 5 2 WAN SERVICE 32 5 3 LAN 33 5 4 NAT 35 5 4 1 Virtual Servers 35 5 4 2 Port Triggering 36 5 4 3 DMZ Host 38 5 5 SECURITY 39 5 5 1 IP Filtering 39...

Page 5: ...AGEMENT 83 8 1 SETTINGS 83 8 1 1 Backup Settings 83 8 1 2 Update Settings 83 8 1 3 Restore Default 84 8 2 SYSTEM LOG 85 8 3 TR 069 CLIENT 87 8 4 INTERNET TIME 88 8 5 ACCESS CONTROL 89 8 5 1 Passwords...

Page 6: ...5382u is also designed with TR 068 compliant color panel which eases the installation of the modem and makes it more user friendly 1 1 Features AR 5382u Annex A DHCP Server Relay Client UPnP DNS Prox...

Page 7: ...6 1 2 Application The following diagrams depict typical applications of the AR 5382u...

Page 8: ...7 Chapter 2 Installation 2 1 Hardware Setup BASE STAND ATTACHMENT...

Page 9: ...the power adapter to the power port Attach the power adapter to a wall outlet or other AC source Press the power button to the ON position IN If the Power LED displays as expected then the device is r...

Page 10: ...set button for 5 to 10 seconds After the device has rebooted successfully the front panel should display as expected see section 2 2 LED Indicators for details NOTE If pressed down for more than 20 se...

Page 11: ...ed to an Ethernet connection Off No activity modem power off no cable or no powered device connected to the associated port Blink LAN activity present traffic in either direction WLAN Green On WiFi is...

Page 12: ...Fi Button Press to start the wireless function Press again to terminate the wireless function WPS Button Press to start the WPS function See LED description above Press again to terminate the WPS func...

Page 13: ...er interface or other management protocols The factory default configuration can be restored either by pushing the reset button for more than five seconds until the power indicates LED blinking or by...

Page 14: ...13 STEP 4 Click OK to submit these settings If you experience difficulty with DHCP mode you can try static IP mode instead...

Page 15: ...k your OS support documentation for further details STEP 1 From the Network Connections window open Local Area Connection You may also access this screen by double clicking the Local Area Connection i...

Page 16: ...ttp 192 168 1 1 NOTE For local administration i e LAN access the PC running the browser must be attached to the Ethernet and not necessarily to the device For remote access i e WAN use the IP address...

Page 17: ...16 STEP 3 After successfully logging in for the first time you will reach this screen...

Page 18: ...gured connection s and user account privileges For example if NAT and Firewall are enabled the main menu will display the NAT and Security submenus If either is disabled their corresponding menu s wil...

Page 19: ...face for WAN Description Name of the WAN connection Type Shows the connection type VlanMuxId Shows 802 1Q VLAN ID IGMP Shows Internet Group Management Protocol IGMP status NAT Shows Network Address Tr...

Page 20: ...y 15 seconds Click Reset Statistics to perform a manual update 4 2 1 LAN Statistics This screen shows data traffic statistics for each LAN interface Heading Description Interface LAN interface s Recei...

Page 21: ...raffic statistics for each WAN interface Heading Description Interface WAN interfaces Description WAN service label Received Transmitted Bytes Pkts Errs Drops Number of Bytes Number of Packets Number...

Page 22: ...id cell header patterns If cells with undefined PTI values are discarded they are also counted here In Hec Errors Number of cells received with an ATM Cell Header HEC error In Invalid Vpi Vci Errors N...

Page 23: ...22 4 2 4 xDSL Statistics The xDSL Statistics screen displays information corresponding to the xDSL type...

Page 24: ...T1 413 ADSL2 ADSL2 VDSL VDSL2 Traffic Type Channel type Interleave or Fast Status Lists the status of the DSL link Link Power State Link output power state Line Coding Trellis Trellis On Off SNR Marg...

Page 25: ...e the following section is inserted MSGc Number of bytes in overhead channel message B Number of bytes in Mux Data Frame M Number of Mux Data Frames in FEC Data Frame T Mux Data Frames over sync bytes...

Page 26: ...Total number of ATM data cells Bit Errors Total number of bit errors Total ES Total Number of Errored Seconds Total SES Total Number of Severely Errored Seconds Total UAS Total Number of Unavailable...

Page 27: ...ination Flag U route is up reject route G use gateway H target is a host R reinstate route for dynamic routing D dynamically installed by daemon or redirect M modified from routing daemon or redirect...

Page 28: ...P to display the ARP information Field Description IP address Shows IP address of host pc Flags Complete Incomplete Permanent or Publish HW Address Shows the MAC address of host pc Device Shows the co...

Page 29: ...Leases Field Description Hostname Shows the device host PC network name MAC Address Shows the Ethernet MAC address of the device host PC IP Address Shows IP address of device host PC Expires In Shows...

Page 30: ...ic section 5 1 Layer 2 Interface 5 10 DSL 5 2 WAN Service 5 11 UPnP 5 3 LAN 5 12 DNS Proxy 5 4 NAT 5 13 Print Server 5 5 Security 5 14 Interface Grouping 5 6 Parental Control 5 15 IPSec 5 7 Quality of...

Page 31: ...M Interface Add or remove ATM interface connections here Click Add to create a new ATM interface see Appendix F Connection Setup NOTE Up to 8 ATM interfaces can be created and saved in flash memory To...

Page 32: ...2 PTM Interface Add or remove PTM interface connections here Click Add to create a new connection see Appendix F Connection Setup To remove a connection select its Remove column radio button and click...

Page 33: ...Interface Name of the interface for WAN Description Name of the WAN connection Type Shows the connection type Vlan8021p VLAN ID is used for VLAN Tagging IEEE 802 1Q VlanMuxId Shows 802 1Q VLAN ID IGM...

Page 34: ...ffic will flood to all bridge ports when no client subscribes to a multicast group even if IGMP snooping is enabled Blocking Mode In blocking mode the multicast data traffic will be blocked and not fl...

Page 35: ...ble with checkbox and enter DHCP Server IP address This allows the Router to relay the DHCP packets to the remote DHCP server The remote DHCP server will provide the IP address This option is hidden i...

Page 36: ...and External port to the Internal server with private IP addresses on the LAN side The Internal port is required only if the external port needs to be converted to a different port number used by the...

Page 37: ...ng number when you select Custom Server When a service is selected the port ranges are automatically configured Internal Port End Enter the internal port ending number when you select Custom Server Wh...

Page 38: ...d the port ranges are automatically configured Trigger Port End Enter the ending trigger port number when you select custom application When an application is selected the port ranges are automaticall...

Page 39: ...WAN that do not belong to any of the applications configured in the Virtual Servers table to the DMZ host computer To Activate the DMZ host enter the DMZ host IP address and click Save Apply To Deacti...

Page 40: ...ch applies at least one limiting condition For individual IP packets to pass the filter all conditions must be fulfilled NOTE This function is not available when in bridge mode Instead 5 5 2 MAC Filte...

Page 41: ...rt or port port Enter source port number or range Destination IP address Enter destination IP address Destination Port port or port port Enter destination port number or range INCOMING IP FILTER By de...

Page 42: ...out firewall enabled are not available 5 5 2 MAC Filtering NOTE This option is only available in bridge mode Other modes use 5 5 1 IP Filtering pg 39 to perform a similar function Each network device...

Page 43: ...f them must be met Click Save Apply to save and activate the filter rule Consult the table below for detailed field descriptions Field Description Protocol Type PPPoE IPv4 IPv6 AppleTalk IPX NetBEUI I...

Page 44: ...n 8 4 Internet Time so that the scheduled times match your local time Click Add to display the following screen See below for field descriptions Click Apply Save to add a time restriction User Name A...

Page 45: ...ollowing screen Enter the URL address and port number then click Save Apply to add the entry to the URL filter URL Addresses begin with www as shown in this example A maximum of 100 entries can be add...

Page 46: ...Click Apply Save to activate QoS QoS and DSCP Mark are defined as follows Quality of Service QoS This provides different priority to different users or data flows or guarantees a certain level of perf...

Page 47: ...button Enable and assign an interface and precedence on the next screen Click Save Reboot on this screen to activate it Click Enable to activate the QoS Queue Click Add to display the following screen...

Page 48: ...he upstream traffic assign queuing priority and optionally overwrite the IP header DSCP byte A rule consists of a class name and at least one logical condition All the conditions specified in the rule...

Page 49: ...must equal to the result that this field binary AND to the Destination MAC Mask Destination MAC Mask This is the mask used to decide how many bits are checked in Destination MAC Address Classificatio...

Page 50: ...y interface list can have multiple WAN interfaces served as system default gateways but only one will be used according to the priority with the first being the highest and the last one the lowest pri...

Page 51: ...lick Apply Save to add an entry to the routing table 5 8 3 RIP To activate RIP select the Enabled radio button for Global RIP Mode To configure an individual interface PVC select the desired RIP Versi...

Page 52: ...om available WAN interfaces OR enter static DNS server IP addresses for the system In ATM mode if only a single PVC with IPoA or static IPoE protocol is configured Static DNS server IP addresses must...

Page 53: ...nternet To add a dynamic DNS service click Add The following screen will display Consult the table below for field descriptions Field Description D DNS provider Select a dynamic DNS provider from the...

Page 54: ...ream 4 Mbps Upstream 0 5 Mbps T1 413 Downstream 8 Mbps Upstream 1 0 Mbps ADSL2 Downstream 12 Mbps Upstream 1 0 Mbps AnnexL Supports longer loops but with reduced transmission rates ADSL2 Downstream 24...

Page 55: ...ional options On the following screen you can select a test mode or modify tones by clicking Tone Selection Click Apply to implement these settings and return to the previous screen On this screen you...

Page 56: ...55 5 11 UPnP Select the checkbox provided and click Apply Save to enable UPnP protocol...

Page 57: ...56 5 12 DNS Proxy...

Page 58: ...s 5 14 Interface Grouping Interface Grouping supports multiple ports to PVC and bridging groups Each group performs as an independent network To use this feature you must create mapping groups with ap...

Page 59: ...ther PVCs are for IP set top box video The LAN interfaces are ENET1 ENET2 ENET3 and ENET4 The Interface Grouping configuration will be 1 Default ENET1 ENET2 ENET3 and ENET4 2 Video nas_0_36 nas_0_37 a...

Page 60: ...59 5 15 IPSec You can add edit or remove IPSec tunnel mode connections from this page Click Add New Connection to add a new IPSec termination rule The following screen will display...

Page 61: ...For the Auto IKE key exchange method select Pre shared key or Certificate X 509 authentication F or Pre shared key authentication you must enter a key while for Certificate X 509 authentication you mu...

Page 62: ...below Manual Key Exchange Method Encryption Algorithm DES 3DES AES aes cbc Encryption Key DES 16 digit Hex 3DES 48 digit Hex Authentication Algorithm MD5 SHA1 Authentication Key MD5 32 digit Hex SHA1...

Page 63: ...s valid 5 16 1 Local CREATE CERTIFICATE REQUEST Click Create Certificate Request to generate a certificate signing request The certificate signing request can be submitted to the vendor ISP ITSP to ap...

Page 64: ...icate Common Name Usually the fully qualified domain name for the machine Organization Name The exact legal name of your organization Do not abbreviate State Province Name The state or province where...

Page 65: ...e name and click Apply to import the local certificate 5 16 2 Trusted CA CA is an abbreviation for Certificate Authority which is a part of the X 509 system It is itself a certificate attached with th...

Page 66: ...ontent of your trusted CA The CA certificate content will be provided by your vendor ISP ITSP and is used to authenticate the Auto Configuration Server ACS that the CPE will connect to Enter a certifi...

Page 67: ...66 5 17 Multicast Input new IGMP protocol configuration fields if you want modify default values shown Then click Apply Save...

Page 68: ...Wireless A checkbox that enables or disables the wireless LAN interface When selected a set of basic wireless options will appear Hide Access Point Select Hide Access Point to protect the access poin...

Page 69: ...of the AP Access Point and in Independent BSS or ad hoc networks the BSSID is generated randomly Country A drop down menu that permits worldwide and specific national settings Local regulations limit...

Page 70: ...ace see the table below Select SSID Select the wireless network name from the drop down box SSID stands for Service Set Identifier All stations must be configured with the correct SSID to access the W...

Page 71: ...P Encryption This option specifies whether data sent over the network is encrypted The same network key is used for data encryption and network authentication Four network keys can be defined although...

Page 72: ...key is equivalent to 5 ASCII characters or 10 hexadecimal numbers A 128 bit key contains 13 ASCII characters or 26 hexadecimal numbers Each key contains a 24 bit header an initiation vector which enab...

Page 73: ...the device documentation to check its capabilities In addition using Windows Vista you can add an external registrar using the StartAddER button Appendix D WPS External Registrar has detailed instruct...

Page 74: ...e router searches for 2 minutes If the router stops searching before you complete Step 7 return to Step 6 Step 6 First method WPS button Press the WPS button on the rear panel of the router The WPS LE...

Page 75: ...o set time limit This means that the router will continue searching until it finds a client Step 6 Select the PIN radio button in the WSC Setup section of the Wireless Security screen as shown in A or...

Page 76: ...reless AP from the client The client software should show the status The example below shows that the connection established successfully You can also double click the Wireless Network Connection icon...

Page 77: ...tions must be configured with the correct SSID to access the WLAN If the SSID does not match that user will not be granted access MAC Restrict Mode Disabled MAC filtering is disabled Allow Permits acc...

Page 78: ...System disables Access Point AP functionality while selecting Access Point enables AP functionality In Access Point mode wireless bridge functionality will still be available and wireless stations wil...

Page 79: ...point set XPress mode and set whether short or long preambles are used Click Save Apply to set new advanced wireless options Field Description Band Set to 2 4 GHz for compatibility with IEEE 802 11x...

Page 80: ...e The number of seconds the traffic must be below the PPS value below before the Rx Chain Power Save feature activates itself RX Chain Power Save PPS The maximum number of packets per seconds that can...

Page 81: ...The default is 100 ms and the acceptable range is 1 65535 The beacon transmissions identify the presence of an access point By default network devices passively scan all RF channels listening for beac...

Page 82: ...MAC address of all the stations Associated Lists all the stations that are associated with the Access Point along with the amount of time since packets were transferred to and from each station If a...

Page 83: ...Diagnostics screen is a dashboard that shows overall connection status If a test displays a fail status click the button to retest and confirm the error If a test continues to fail click Help and fol...

Page 84: ...Backup Settings To save the current configuration to a file on your PC click Backup Settings You will be prompted for backup file location This file can later be used to recover settings on the Updat...

Page 85: ...2 minutes before reopening it It may also be necessary to reconfigure your PC IP configuration to match any new settings NOTE This entry has the same effect as the Reset button The AR 5382u board hard...

Page 86: ...Log as shown below circled in Red STEP 2 Select desired options and click Apply Save Consult the table below for detailed descriptions of each system log option Option Description Log Indicates whethe...

Page 87: ...level messages Emergency is the most serious event level whereas Debugging is the least important For instance if the log level is set to Debugging all the events from the lowest Debugging level to t...

Page 88: ...id HTTP or HTTPS URL An HTTPS URL indicates that the ACS supports SSL The host portion of this URL is used by the CPE for validating the certificate from the ACS when using certificate based authentic...

Page 89: ...he ACS or CPE This list may include both standard TR 069 methods those defined in this specification or a subsequent version and vendor specific methods The receiver of the response MUST ignore any un...

Page 90: ...gh the following three user accounts root unrestricted access to change and view the configuration support used for remote maintenance and diagnostics of the router user can view configuration setting...

Page 91: ...se button to locate the image file STEP 3 Click the Update Software button once to upload and install the file NOTE The update process will take about 2 minutes to complete The device will reboot and...

Page 92: ...ave the current configuration and reboot the router click Save Reboot NOTE You may need to close the browser window and wait for 2 minutes before reopening it It may also be necessary to reset your PC...

Page 93: ...llowed By setting up one or more filters specific packet types coming from the LAN can be dropped Example 1 Filter Name Out_Filter1 Protocol TCP Source IP address 192 168 1 45 Source Subnet Mask 255 2...

Page 94: ...168 1 45 24 and a destination port in the range of 6060 to 7070 All other incoming packets on this interface are DROPPED MAC LAYER FILTER These rules help in the filtering of Layer 2 traffic MAC Filte...

Page 95: ...s Example User Name FilterJohn Browser s MAC Address 00 25 46 78 63 21 Days of the Week Mon Wed Fri Start Blocking Time 14 00 End Blocking Time 18 00 With this rule a LAN device with MAC Address of 00...

Page 96: ...t used 8 NC Not used Table 1 Signals for ETHERNET WAN port 10 1001000Base T Pin Signal name Signal definition 1 TRD 0 Transmit Receive data 0 positive lead 2 TRD 0 Transmit Receive data 0 negative lea...

Page 97: ...3u MDI MDX support Yes 10 100 BaseT Auto sense Wireless Interface IEEE802 11b g n 64 128 bit Wired Equivalent Privacy WEP Data Encryption WPA WPA2 encryption 11 Channels US Canada 13 Channels Europe 1...

Page 98: ...RP Security Functions PAP CHAP TCP IP Port filtering rules Port triggering Forwarding Packet and MAC address filtering Access control SSH access QoS L3 policy based QoS IP QoS ToS Application Passthro...

Page 99: ...these steps to add an external registrar using the web user interface WUI on a personal computer running the Windows Vista operating system Step 1 Enable Upnp on the Advanced Setup Step 2 Open the Net...

Page 100: ...he drop down list box and set the WPS AP Mode to Unconfigured Step 4 Click the Save Apply button at the bottom of the screen The screen will go blank while the router applies the new Wireless settings...

Page 101: ...og box will appear asking for the Device PIN number Enter the Device PIN as shown on the Wireless Security screen Click Next Step 6 Windows Vista will attempt to configure the wireless security settin...

Page 102: ...n only applies to models with an USB host port STEP 1 Enable Print Server from Web User Interface Select Enable on board print server checkbox and enter Printer name and Make and model NOTE The Printe...

Page 103: ...STEP 2 Go to the Printers and Faxes application in the Control Panel and select the Add a printer function as located on the side menu below STEP 3 Click Next to continue when you see the dialog box b...

Page 104: ...STEP 5 Select Connect to a printer on the Internet and enter your printer link e g http 192 168 1 1 631 printers hp3845 and click Next NOTE The printer name must be the same name entered in the ADSL...

Page 105: ...104 STEP 6 Click Have Disk and insert the printer driver CD STEP 7 Select driver file directory on CD ROM and click OK STEP 8 Once the printer name appears click OK...

Page 106: ...105 STEP 9 Choose Yes or No for default printer setting and click Next STEP 10 Click Finish...

Page 107: ...106 STEP 11 Check the status of printer from Windows Control Panel printer window Status should show as Ready...

Page 108: ...he number and types of connections that may be configured DEFAULT MODE In this mode there is a 1 1 relationship between interfaces and WAN connections in that an interface in default mode supports jus...

Page 109: ...vice over one connection IP QoS Quality of Service IP QoS status Scheduler Alg The algorithm used to schedule the data in the queues There are two algorithms to choose strict priority and weighted fai...

Page 110: ...nk Type availability with each Connection Mode xDSL Link Type Connection Mode EoA PPPoA IPoA Default Mode OK OK OK VLAN Mux Mode OK X X EoA includes PPPoE IPoE and Bridge link types Here are the avail...

Page 111: ...Multiple Vlan services over one interface MSC Mode Multiple Services over one interface IP QoS Quality of Service QoS status Scheduler Alg The algorithm used to schedule the data in the queues There...

Page 112: ...erface IP QoS Quality of Service QoS status Scheduler Alg The algorithm used to schedule the data in the queues There are two algorithms to choose strict priority and weighted fair queueing Queue Weig...

Page 113: ...Priority Connection Mode and Quality of Service STEP 6 Click Apply Save to confirm your choices On the next screen check that the PTM interface is added to the list For example an PTM interface in Def...

Page 114: ...for each interface up to a maximum of 8 connections VLAN Mux and MSC support up to 16 connections To setup a WAN connection follow these instructions STEP 1 Go to the Advanced Setup WAN Service scree...

Page 115: ...layer 2 interface STEP 4 For VLAN Mux Connections only you must enter Priority VLAN ID tags STEP 5 You will now follow the instructions specific to the WAN service type you wish to establish This list...

Page 116: ...r Ethernet radio button and click Next You can also enable IPv6 by ticking the checkbox at the bottom of this screen STEP 2 On the next screen enter the PPP settings as provided by your ISP Click Next...

Page 117: ...name PPP password and the PPPoE Service Name entries are dependent on the particular requirements of the ISP The user name can be a maximum of 256 characters and the password a maximum of 32 character...

Page 118: ...ublic IP address assigned by the remote side using the PPP IPCP protocol is actually not used on the WAN PPP interface Instead it is forwarded to the PC LAN interface through DHCP Only one PC on the L...

Page 119: ...taneously running a PPPoE client from non PPPoE LAN devices ENABLE IGMP MULTICAST PROXY Tick the checkbox to enable Internet Group Membership Protocol IGMP multicast This protocol is used by IPv4 host...

Page 120: ...s step STEP 6 The WAN Setup Summary screen shows a preview of the WAN service you have configured Check these settings and click Apply Save if they are correct or click Back to modify them After click...

Page 121: ...ess automatically radio button to enable DHCP use the DHCP Options only if necessary However if you prefer you can instead use the Static IP address method to assign WAN IP address Subnet Mask and Def...

Page 122: ...should not be selected so as to free up system resources for better performance ENABLE IGMP MULTICAST Tick the checkbox to enable Internet Group Membership Protocol IGMP multicast IGMP is a protocol...

Page 123: ...s step STEP 7 The WAN Setup Summary screen shows a preview of the WAN service you have configured Check these settings and click Apply Save if they are correct or click Back to modify them After click...

Page 124: ...n shows a preview of the WAN service you have configured Check these settings and click Apply Save if they are correct or click Back to return to the previous screen After clicking Apply Save the new...

Page 125: ...th Authentication Method AUTO PAP CHAP or MSCHAP ENABLE FULLCONE NAT This option becomes available when NAT is enabled Known as one to one NAT all requests from the same internal IP address and port a...

Page 126: ...elect this checkbox If selected enter the static IP address in the IP Address field Also don t forget to adjust the IP configuration to Static IP Mode as described in 3 2 IP Configuration ENABLE PPP D...

Page 127: ...rfaces OR enter static DNS server IP addresses for the system Click Next to continue or click Back to return to the previous step Note In ATM mode if only a single PVC with IPoA or static IPoE protoco...

Page 128: ...service you have configured Check these settings and click Apply Save if they are correct or click Back to modify them After clicking Apply Save the new service should appear on the main screen To ac...

Page 129: ...rivate IP address the user should select this checkbox The NAT submenu will appear in the Advanced Setup menu after reboot On the other hand if a private IP address is not used on the LAN side i e the...

Page 130: ...ose an interface to be the default gateway Click Next to continue or click Back to return to the previous step STEP 5 Select DNS Server Interface from available WAN interfaces OR enter static DNS serv...

Page 131: ...een STEP 7 The WAN Setup Summary screen shows a preview of the WAN service you have configured Check these settings and click Apply Save if they are correct or click Back to modify them After clicking...

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