Printer Maintenance and Troubleshooting
A78408744-002
52
Problem
Cause
Solution
The display
shows
Remove
paper
Error in the paper
handling procedure
Try to eject the paper using
↑
and
↓
in
MICRO FEED function.
The display
shows
Carriage
error
An unrecoverable
carriage error occurred
Turn the printer off. Make sure that
the ribbon is not blocked inside the
cartridge by turning the tension knob,
then wait 3 seconds and turn the
printer on. If the problem is not solved,
call Technical Assistance.
Single sheet has
not been loaded
You have not correctly
inserted the cut sheet
Insert again single sheet into the front
paper entry slot making sure that it
reaches the roller.
Press LOAD o FF key.
The paper chute is in
down position (fanfold
paper)
Place the paper chute in raised
position and insert again the single
sheet. Press LOAD o FF.
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