Troubleshooting
D-3
Compaq Confidential – Need to Know Required
Writer:
Jennifer Hayward
Project:
Compaq ProLiant ML350 Generation 2 Server Setup and Installation Guide
Comments:
Part Number:
236843-002
File Name:
j-appd Troubleshooting.doc
Last Saved On:
9/5/01 9:18 AM
When the Server Does Not Start
This section provides step-by-step instructions on what to try and where to go
for help with the most common problems encountered during the initial
Power-On Self-Test (POST). During every power up, POST must be
completed before the server can load the operating system and start running
software applications.
If the server completes POST and attempts to load the operating system, go to
“Problems After Initial Startup” later in this appendix.
WARNING:
There is a risk of personal injury from hazardous energy levels. The
installation of options and the routine maintenance and service of this product
must be performed by individuals who are knowledgeable about the procedures,
precautions, and hazards associated with equipment containing hazardous
energy circuits.
Complete the following steps when the server does not start:
1. Verify that the server and monitor are plugged into a working outlet.
2. Make sure that your power source is working properly:
a. Check status using the Power On/Standby LED. See “System Status
LEDs” in Appendix E for the location of the Power On/Standby
LED.
b. Verify that the Power On/Standby switch was pressed firmly.
Refer to the “Power Source” section in the
Compaq Servers
Troubleshooting Guide
for details on what else to check.
