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E501 L1~L2 Service Document

Version 2.0

8.4 Trouble Shooting of SUT program

If you get the following message, please charge your battery and then restart update

process.

If you get the following message, please make sure you try to update new software

with same model and then restart update process.

Summary of Contents for E501

Page 1: ...E501 L1 L2 Service Document Version 2 0 E501 L1 L2 Service Manual...

Page 2: ...Document Version 2 0 2 Contents Revision 3 1 Specification 4 2 General Introduction 6 3 Equipment 11 4 Exploded View 12 5 Disassembly 15 6 Assembly 19 7 FQC mode testing instruction 22 8 SUT Tool 63...

Page 3: ...ent Version 2 0 3 Revision Date Version Comment Owner 2011 05 16 V1 0 Initial release of document Bogi Lin Calvin Dong 2011 05 18 V2 0 1 Add SUT Tool 2 Make up FQC Test SOP Bogi Lin 2011 05 26 V3 0 Ad...

Page 4: ...dard Dual SIM Dual Standby WCDMA GSM SIM 1 GSM GPRS EDGE UMTS HSDPA GSM Qual bands 850 900 1800 1900 UMTS 900 1900 2100 for EU band 850 2100 or 850 1900 for US band GPRS GPRS Class 12 EGPRS EDGE Multi...

Page 5: ...ho Cancellation for phone AAC LC LTP HE AACv1 AAC HE AACv2 enhanced AAC AMR NB MP3 MIDI Ogg Vorbis PCM WAVE FM Radio with RDS RBDS Video Video playback H 263 H 264 AVC MPEG 4 SP Picture Still image JP...

Page 6: ...f your device Tap the screen with the stylus to select menu commands or enter information Back Press to return to the previous screen Search Press to search for items on the phone or the Internet Menu...

Page 7: ...ument Version 2 0 7 Component Description 5 Megapixels camera Takes pictures or records video clips Back Cover To remove or replace the battery push and slide out the battery cover Speaker Plays back...

Page 8: ...temporarily To turn off the power press and hold for about 3 seconds Headset jack A jack of inserted a set of headphones Component Description Micro USB connector Connect the USB data cable to a PC f...

Page 9: ...e SIM card slot then insert the SIM card with its gold contacts facing down and its cut off corner facing out the card slot 3 Slide the SIM card completely into the slot To remove the SIM card 1 Remov...

Page 10: ...tors including network configuration signal strength the temperature of the environment in which you operate your device the features and or settings you select and use items attached to connecting po...

Page 11: ...e from ESD damages whenever it has been opened by using ESD wristband ESD gloves A screwdriver is needed to assemble disassemble the E501 Case A Case B metal frame We should use electrical screwdriver...

Page 12: ...E501 L1 L2 Service Document Version 2 0 12 4 Exploded View...

Page 13: ...CT0_SPK_GEN 1 4 1 20E51CT0GEN005 ASSY KIT_E51CT0_CAM_GEN 1 5 1 20E51CT0GEN006 ASSY KIT_E51CT0_ANT_GEN 1 6 1 20E51XXXXXXXXX ASSY KIT_E51CT0_BATT Cover_GEN 1 7 1 MEE51CT061001A Assy_Case_A_E501 1 8 1 ME...

Page 14: ...BT antenna 1 16 1 W6201144050000 Screw_M14_L40_E501 middle of rear housing 4 17 1 W6201154550000 Screw_M15_L45_E501 up down 2 for each of case B 4 18 1 MEE51CT036002A Rubber_LCM_Case_A_Left_E501 1 19...

Page 15: ...tweezers under one of the screw caps and then remove it Be careful not to scratch the rear bottom housing Use a No 00x50 SNCM screw driver to remove 6 screws as the figure shown There are 8 snap hooks...

Page 16: ...w driver to remove 6 screws as the figure shown Release BT GPS holder 1 To tear off TP_FPS sponge 2 Use front opening tool to disconnect TP_FPC from PCBA Use front opening tool to disassemble main boa...

Page 17: ...Use front opening tool to disassemble LCM_FPC Carefully insert ESD tweezers under one of the hole and then remove it Be careful not to scratch the LCM Release the hook of LCM Be careful the LCM_FPC Pu...

Page 18: ...vice Document Version 2 0 18 Disassemble case A and side band Be careful the FPC Release board to board connector 1 Use a No 00x50 SNCM screw driver to remove 2 screws as the figure shown 2 Release th...

Page 19: ...sembly Assemble case A and side band Be careful the FPC Assemble case A and TP Assemble board to board connector Assemble BT GPS holder Use a No 00x50 SNCM screw driver to lock a screw as the figure s...

Page 20: ...00x50 SNCM screw driver to remove 2 screws as the figure shown 1 Assemble LCM_FPC 2 Paste the PCBA sponge Assemble the main board and TP as the figure shown Be careful the TP_FPC Assemble the main boa...

Page 21: ...ce Document Version 2 0 21 Assemble case B Use a No 00x50 SNCM screw driver to remove 6 screws as the figure shown Carefully insert screw caps Be careful not to scratch the rear bottom housing Assembl...

Page 22: ...ime Clock Test 11 SW HW Version test 12 Headset Loopback Test 13 Earphone Earphone test 14 Speaker Test 15 Vibrator Test 16 E Compass test 17 Magnetic Sensor Calibration test 18 G Sensor Calibration 1...

Page 23: ...een will show NOT Connecting 2 USB Cable Connected If there is USB cable inserted the screen will show Connected 3 Back After the test end Press Back Key to exit 2 Battery Info 45 Back Select Battery...

Page 24: ...touch key testing item from the manual which can enter the testing means the choosing key function is normal The tested key including 2 volume keys camera function key back key menu key home key Searc...

Page 25: ...ain camera bottom as shown in figure Switch on main camera and insert the SD card If there is no SD card only preview function is available and the device can t be used to take the pictures Please use...

Page 26: ...esting result Yes means passed and No means failed 6 SD Test Read Write Successfully If the test passed Yes No Select SD test in FQC mode This is the testing for the memory card Please choice you woul...

Page 27: ...s recorded sound The result will be appeared by speaker 2 It can also test via earphone and please follow above sequence the result will be appeared by earphone 8 FM FM Test FM Test FM menu menu scan...

Page 28: ...E501 L1 L2 Service Document Version 2 0 45...

Page 29: ...lane mode SIM card radio SIM Select SIM Card Test in FQC mode enter this item must be get the SIM card into placement The test result shows screen After testing Touch Panel will skip a line If the tes...

Page 30: ...ing whether follow time s second at the same time then the hour and minute is same with the system If it is the test was pass After the test end Press back key to exit 11 SW HW Version test SW Ver 0 3...

Page 31: ...0 48 12 Headset Loopback test Select Headset Loopback test in FQC mode and then insert the earphone you will hear outside voice from earphone Besides you should see an earphone icon at the top of left...

Page 32: ...test If the test passed Yes No Select Earphone Test in FQC mode enter this item you will hear music at once The final test result shows screen After testing Touch Panel will skip a line If the test p...

Page 33: ...uch the screen will skip a line If the test passed select Yes means this test was pass and No for failure 2 It can also test via earphone and please follow above sequence the voice will be heard by ea...

Page 34: ...the indicator shown the same direction as the device The testing result will be shown on the screen Touch the screen the device will exist the testing and which will come out a dialog box to asking f...

Page 35: ...device will judgment passing or not within one minutes automatically The result will be shown on the screen Press back key and back to the manual 18 G Sensor Calibration Calibration Select G Sensor C...

Page 36: ...e Put the device on a stable table and then touch the screen to start without being moved for 5 sec till the testing result shown on the screen If the testing result is G sensor test pass which means...

Page 37: ...st passed Yes means passed and No means failed Press back key and back to the manual 21 G Sensor rotation disable test If the test passed Yes No Before doing the testing please check if G sensor rotat...

Page 38: ...key If the test passed Yes No Select Keyboard Light test in FQC mode Enter the item the light of Back key menu key home key Search key will ON automatically check the light by visual Touch the screen...

Page 39: ...e testing result Yes means passed and No means failed 24 ALS Sensor test If the test passed Yes No 5 Select ALS Sensor test in FQC mode cover uncover the ALS Sensor the device will show the lighting v...

Page 40: ...enter this item the finger or face must be close to proximity hole When near the earphone it s result will be 0 on the contrary it s result change with 1 The final test result shows screen After testi...

Page 41: ...n FQC mode After enter this item it will be automatic enable Bluetooth test afterward it will be scan around device wait for device authorize and authorize complete etc when the screen appear mate sof...

Page 42: ...int Select Wi Fi Test in FQC mode enter this item it will be automatic enable Wi Fi test afterward it will be scan around RSSI wait for appear neighboring Access point the Wi Fi Test to be complete Th...

Page 43: ...est Result Pass it means passed and touch the screen to exit and return to the testing manual 29 Touch Lens Test back key Select Touch Panel Test in FQC mode Before enter this item first confirm the s...

Page 44: ...E501 L1 L2 Service Document Version 2 0 61...

Page 45: ...501 L1 L2 Service Document Version 2 0 62 Master Reset 1 Select Settings 2 Select Privacy 3 Select Factory data reset 4 Select Reset phone 5 Select Erase everything 6 Device will re start automaticall...

Page 46: ...ion 2 0 63 8 SUT Tool 8 1 Requirement PC x 1 SUTL3_v1 7 5 software program Micro USB data cable x 1 8 2 Install SULL3_v1 7 5 1 Open the SUTL3_v1 7 5 folder 2 Select setup exe to install 8 3 Use the SU...

Page 47: ...E501 L1 L2 Service Document Version 2 0 64 2 1 Turn on your phone and connect it with PC via USB cable 2 Press Next 3 Select the ROM Code Image file...

Page 48: ...E501 L1 L2 Service Document Version 2 0 65 4 Press Next 5 Wait for completing update process Do not disconnect USB cable before updating successfully...

Page 49: ...Service Document Version 2 0 66 6 After completing update process successfully successful notification is displayed and then you could exit SUT Otherwise please refer to following steps to restart upd...

Page 50: ...le Shooting of SUT program 1 If you get the following message please charge your battery and then restart update process 2 If you get the following message please make sure you try to update new softw...

Page 51: ...g message make sure you try to update new software with formal release version and then restart update process 4 If you get the following message please make sure you try to update new software with n...

Page 52: ...E501 L1 L2 Service Document Version 2 0 69 5 If you get the following message please re download new software image again and then restart update process...

Page 53: ...E501 L1 L2 Service Document Version 2 0 70 9 UT Help Tool 9 1 Open dbg log a In the Phone screen enter 324 b Select 2 Logger Conf c To determine the bottom three are checked That s it...

Page 54: ...bug or power cycle when log grasp the phenomenon dial 324 b Select 1 Basic Tools c Then click on Copy logs to SD wait for some time so copy operation is completed SD card root directory will be simila...

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