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Hold Recalls

After a call has been on hold for the period of time (set by the installer of your
system), the system causes three quick hold recall tone bursts to sound at your
telephone and the flash rate of the line button becomes faster. If the call is on
exclusive hold, it will revert to manual hold after the hold recall period has expired.

·

If a held line is recalling, choose one of
the following:

1. SELECT

HOLD

(interactive button) to place the

call on hold at your station and restart hold timer.

2. PRESS line button (with fluttering green light)

OR SELECT

ANS

to retrieve the call.

Directed Hold

The installer can add a directed station hold feature to your telephone. With this
feature, you can place a call on hold at another telephone.

·

To place a call on hold at another telephone (directed hold),

1. While on line, PRESS

INTERCOM

.

2. DIAL

*90

.

3. DIAL extension number of telephone to receive held call.

·

You can pick this call back up if you need to. To do this,

1. DIAL

*4

.

2. DIAL extension number of that telephone.

3. ANSWER call as desired OR PRESS

SPEAKER

to hang up.

·

To pick up a call that was placed on hold at your telephone by
a user at another telephone,

1. PRESS

INTERCOM

AND DIAL

#90

.

LCD Speakerphone Station User’s Guide

17

GCA70-281

Answering Calls

Recall L123

HOLD

ANS

A Recalling Held Line

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Summary of Contents for DSU II Series

Page 1: ...DSU II Digital Expandable Systems LCD Speakerphone Station User s Guide This publication supports both Impact and Impact SCS LCD Speakerphones GCA70 281 07 07 00 Printed in U S A ...

Page 2: ... s guide applies to the following telephone models Impact 8012S Rev A and later Impact 8024S Rev A and later Impact SCS 8324S Rev A and later Impact SCS 8312S Rev A and later Impact SCS 8324F Rev A and later Contact your Comdial dealer for updates of this as well as other Comdial publications ...

Page 3: ...lls 4 Advanced Call Handling 5 Nonverbal Messaging 6 Programming 7 Other Features Following the advanced feature descriptions are two reference tables a glossary that defines many general phrases and abbreviations which may not be familiar to users are and tips on speakerphone use for the new user described in Appendix D Appendix A Quick Reference Guide Appendix B Display Abbreviations Appendix C ...

Page 4: ...sed to make selections on the speakerphone display are printed in upper case bold italic type for example SELECT OPTIONS Also to eliminate confusion the text of this guide instructs users to PRESS fixed buttons of the telephone and SELECT interactive buttons as in the examples above Instructions to DIAL refer to numbers or symbols on the keypad ii LCD Speakerphone Station User s Guide Contents GCA...

Page 5: ...alls 14 Night Transferred Calls Line Answer From Any Station 14 Caller ID Automatic Number Identification 15 Holding Calls 16 Call Pickup 18 Receiving Subdued Off Hook Voice Announcements SOHVA 20 3 Making Calls 23 Making Outside Calls 23 Making Intercom Calls 24 Automatic Dialing 25 Redialing 26 Sending Subdued Off Hook Voice Announcements SOHVA 27 Camping On Options 28 LCD Speakerphone Station U...

Page 6: ...Station To Station Message Delivery 41 Message Waiting Light and Messaging 42 LCD Message Delivery 44 Assist Button Message Delivery 44 6 Programming 45 DSS Numbers 45 Autodial and Speed Dial Numbers 46 Feature Access Codes 48 Feature Buttons 50 Special Purpose Feature Buttons 52 Assist Button 54 iv LCD Speakerphone Station User s Guide Contents GCA70 281 ...

Page 7: ...y Name 64 Programmed Button Display 65 Automatic Set Relocation 66 Account Codes 67 Paging 68 Do Not Disturb Condition 69 Data Interface Unit 70 IMIST Module 71 DSS BLF Console Operation 72 A Feature Access Codes 75 B Display Abbreviations 79 C Glossary 83 D Speakerphone Characteristics 91 LCD Speakerphone Station User s Guide v GCA70 281 Contents ...

Page 8: ...Notes Contents GCA70 258 vi LCD Speakerphone Station User s Guide ...

Page 9: ... and indicators The remaining sections are titled as follows Setting Up Your Speakerphone Understanding the Basic Functions Your Speakerphone s Buttons Your Speakerphone s Display Lights Setting Up Your Speakerphone When your new speakerphone arrives the system installer unpacks your speakerphone and connects the line to a system jack The following sections describe a few initial adjustments that ...

Page 10: ...elect the most comfortable viewing angle When you receive the telephone the pedestal is in its lowest position flush against the pedestal To adjust the pedestal Impact SCS Models only 1 GRASPthe rear of the pedestal base firmly with one hand AND LIFTthe rear portion of the telephone upward with your other hand 2 LIFT the telephone upward with one hand AND RAISE the telephone supporting arms upward...

Page 11: ...CT LIGHT or DARK once for each degree of change desired 5 PRESS SPEAKER to end Setting a Personal Ringing Tone You can choose one of many different ring tones for your telephone Often when several telephones are located close together each user chooses a different personal ring tone To select one of the ring tones proceed as follows 1 SELECT OPTIONS 2 SELECT NEXT until the RING option appears 3 SE...

Page 12: ...ce for each call you receive at your station To set the speaker and handset loudness levels 1 PRESS INTERCOM button 2 PRESS the VOLUME UP OR VOLUME DOWN button once for each change in speaker volume that you desire 3 LIFT handset 4 PRESS the VOLUME UP OR VOLUME DOWN button once for each change in handset volume that you desire NOTE When a call ends the system resets the speaker and handset volume ...

Page 13: ...om ringing two short bursts 1 PRESS INTERCOM 2 SPEAK towardtelephone ORLIFThandsetifprivacyisdesired To dial an outside number manually 1 PRESS INTERCOM 2 DIAL 9 OR PRESS other line button to select line See Line Groups in the system specific Features chapters for more informa tion on selecting an outside line 3 LISTEN for dial tone 4 DIAL number 5 LIFT handset if privacy is desired To dial an int...

Page 14: ...ides programming prompts Auxiliary Jack only on Impact 8024S and Impact SCS Models Allows you to connect a headset an external amplified ringer a tape recorder or an external paging amplifier to your telephone Message Waiting Light Indicates that a message awaits pick up Microphone Opening Allows hands free operation of speakerphone speak clearly toward micro phone opening Speaker Sounds distant p...

Page 15: ... reprogramming of these buttons to better suit your application Volume Up Volume Down Connectors On Bottom Of Telephone Optional IMIST Module Handset or Headset Optional Console Top Line Cord Bottom Impact SCS 8312S LCD Speakerphone Interactive Buttons NOT programmable LCD Alphanumeric Display Transfer Conference Button Hold Button Intercom Button DSS BLF Programmable Buttons MUTE SHIFT SPEAKER IN...

Page 16: ... the line from hearing your conversation Allows reply to a Subdued Off Hook Voice Announcement SOHVA Direct Station Select Busy Lamp Field DSS BLF Programmable Buttons Allow you to store numbers for automatic dialing functions Allow you to store telephone extension numbers for Direct Station Selection DSS May be programmed as a feature button May be designated a line button by your system installe...

Page 17: ...es a hookflash Retrieves held calls or last call placed on hold Transfer Conference Button TRNS CONF Transfers calls Sets up conference calls Volume Control VOLUME UP or VOLUME DOWN Regulates the volume of the ringer speaker handset headset background music and group listening mode LCD Speakerphone Station User s Guide 9 GCA70 281 Getting Started Impact 8012S LCD Speakerphone ...

Page 18: ...n hold Winking red the call has been placed on hold by another station Fluttering orange or green your line has recalled from hold Fluttering red the line put on hold by another station has recalled NOTE You can find the programmable buttons that the installer designates line buttons in the same location as the DSS BLF buttons Ensure that these buttons are labeled correctly to indicate their uniqu...

Page 19: ... being trans ferred to you Above the HOLD button Non SCS Series models Flashing Fluttering red message waiting Next to the MESSAGE button SCS Series Models only Winking green message awaits pick up Above the SPEAKER button On steady with the telephone on hook and busy speakerphone mode On steady with telephone on hook and idle background music is turned on LCD Speakerphone Station User s Guide 11 ...

Page 20: ...Notes Getting Started GCA70 281 12 LCD Speakerphone Station User s Guide ...

Page 21: ...lso when an outside call rings at your station the LCD screen displays any caller ID information that your station is programmed to receive When you hear outside ringing long bursts and observe an orange flashing light 1 For speakerphone PRESS flashing line button AND SPEAK toward telephone 2 For privacy LIFT handset When you hear outside ringing long bursts and observe a red flashing light 1 PRES...

Page 22: ... by a caller s voice 1 SPEAK toward the telephone to answer OR LIFT handset if privacy is desired When you hear intercom ringing short bursts 1 PRESS INTERCOM 2 SPEAK towardtelephone ORLIFThandsetifprivacyisdesired Night Transferred Calls Line Answer From Any Station The system attendant can take action that transfers incoming calls to a particular station or stations for off hour ringing When you...

Page 23: ...ansferred to your station Incoming call numbers are displayed in the upper half of the LCD If caller s name is available it is displayed in the lower half of the LCD If another call rings in while onaincomingcall thesecondcaller snumberflashesontheLCDforfiveseconds To dial the number of the last incoming call while on an active call 1 PRESS HOLD 2 PRESS programmed SAVED NUMBER REDIAL button See Fe...

Page 24: ... 1 PRESS line button of the held call with winking green light OR PRESS TAP 2 SPEAK towardtelephone ORLIFThandsetifprivacyisdesired Exclusive Hold With an exclusive hold condition you must pick up the held call at your telephone no other telephone has access to the call To place a call on exclusive hold 1 PRESS HOLD twice To retrieve exclusive hold 1 PRESS line button of held call with winking gre...

Page 25: ...T ANS to retrieve the call Directed Hold The installer can add a directed station hold feature to your telephone With this feature you can place a call on hold at another telephone To place a call on hold at another telephone directed hold 1 While on line PRESS INTERCOM 2 DIAL 90 3 DIAL extension number of telephone to receive held call You can pick this call back up if you need to To do this 1 DI...

Page 26: ...ou can answer a call that is ringing at any telephone in the system if you know the ringing telephone s extension number To answer a call that is ringing at any telephone in the system 1 PRESS INTERCOM 2 DIAL 4 3 DIAL extension number of ringing telephone 4 SPEAK towardtelephone ORLIFThandsetifprivacyisdesired Pickup For Monitored Stations Your telephone may have the personal intercom number of an...

Page 27: ... 2 PRESS assigned DSS BLF button 3 SPEAK towardtelephone ORLIFThandsetifprivacyisdesired LCD Speakerphone Station User s Guide 19 GCA70 281 Answering Calls Your Station HOLD SHIFT TAP 1 4 7 2 5 8 0 3 6 9 OPER PRS GHI TUV JKL ABC WXY MNO DEF Ringing Station If ringing telephone is within your designated calling group DIAL 4 For any ringing telephone DIAL 4 extension code S If you have programmed a ...

Page 28: ...e Messaging 1 SELECT MSG 2 SELECT HVHLD OR TKMSG OR CLBK Message appears in the display of the telephone making the SOHVA 3 CONTINUE your current call with distant party SOHVA caller is automatically disconnected from your telephone To respond to a SOHVA by blocking see below for more information 1 SELECT BLOCK when you hear SOHVA tone SOHVA call is disconnected NOTE Although a SOHVA may be receiv...

Page 29: ...e announced calls 1 SELECT OPTIONS 2 SELECT NEXT until VAB appears 3 SELECT VAB 4 SELECT ON to block OR OFF to unblock 5 PRESS SPEAKER to end LCD Speakerphone Station User s Guide 21 GCA70 281 Answering Calls Voice Ann Block ON OFF EXIT HOLD SHIFT TAP 1 4 7 2 5 8 0 3 6 9 OPER PRS GHI TUV JKL ABC WXY MNO DEF Your Station SOHVA Delivering Station INCOMING SOHVA VERBAL NONVERBAL BLOCK SOHVA RESPONSES...

Page 30: ...Notes Answering Calls GCA70 281 22 LCD Speakerphone Station User s Guide ...

Page 31: ...ne Groups in the system specific Advanced Features chapters for more information on selecting an outside line 3 LISTEN for dial tone 4 DIAL number 5 LIFT handset if privacy is desired If your station has an assigned prime line you will not have to select a line before dialing outside your system To dial an outside number using your prime line 1 PRESS SPEAKER OR LIFT handset if privacy is desired O...

Page 32: ... the other telephone to ring tone calling 1 PRESS INTERCOM 2 DIAL extension number called telephone will ring To tone call automatically 1 PRESS DSS BLF button called telephone will ring NOTE The following instructions assume a voice first default setting Any user can change a call to a tone signaling for that call simply by pressing the INTERCOM button again after dialing the extension number or ...

Page 33: ... PRESS SHIFT AND programmed autodial button to choose number stored as second choice at that button To dial a personal speed dial number 1 While on hook DIAL speed dial number on dial pad 0 to 9 To dial a system speed dial number 1 While on hook DIAL AND system speed dial number IFyour system requires manual line selection PRESS HOLD before the speed dial numbers NOTE If you manually choose a line...

Page 34: ...once a minute for 10 minutes 1 SELECT ARDL OR PRESS programmed AUTOMATIC REDIAL button See page 53 for directions on programming an Automatic Redial button The number will be dialed once a minute for 10 minutes INTERCOM light flashes Listen for ringing or busy tone over the monitor speaker NOTE You must pick up the handset once the call is connected or the system will disconnect the call after 30 ...

Page 35: ...make a private voice announcement to another station that is off hook and busy on a call if the installer has arranged the system to provide this feature Make a SOHVA announcement using the SOHVA button as follows 1 MAKE intercom call AND HEAR busy tone If called station is on outside line ring back tone is heard but SOHVA is still available 2 SELECT SOHVA AND HEAR several quick tone bursts 3 MAKE...

Page 36: ...tation 2 SELECT CAMP 3 Your telephone immediately hangs up When the telephone you called becomes idle your telephone will ring with five short ring bursts 4 PRESS INTERCOM when you hear the ring bursts The other telephone will start ringing To cancel automatic ringback 1 PRESS INTERCOM AND DIAL 6 To camp on at a station with a Do Not Disturb condition set 1 MAKE intercom call 2 SELECT CAMP A callb...

Page 37: ... 7 8 9 0 Your Station Idle Station HOLD SHIFT TAP 1 4 7 2 5 8 0 3 6 9 OPER PRS GHI TUV JKL ABC WXY MNO DEF HOLD SHIFT TAP 1 4 7 2 5 8 0 3 6 9 OPER PRS GHI TUV JKL ABC WXY MNO DEF Busy Station To Wait For Callback Select CAMP and Disconnect To Send Call Waiting Tone Select CWAIT and Wait for Reply To Wait For Callback Select CAMP and Disconnect When idle your call is connected Busy station hears to...

Page 38: ...Notes Making Calls GCA70 281 30 LCD Speakerphone Station User s Guide ...

Page 39: ...one sounds several short ring bursts 6 LIFT the handset LISTEN for dial tone AND MAKE call To cancel line group queuing 1 PRESS INTERCOM DIAL 8 AND HANG UP To queue for a line that appears on your telephone 1 PRESS HOLD 2 PRESS line button of busy line 3 HEAR short tone 4 When the line is free your telephone sounds five short ring bursts telling you that you can use your line 5 LIFT handset to ans...

Page 40: ...or she answered the screened transfer with the handset If you announce the transfer over the speaker the intercom party s telephone will ring with the transferred call after you hang up If the intercom party is busy take one of the following steps if made available at your telephone by installer programming 1 SELECT RECON to reconnect the call to your station 2 SELECT SOHVA to interrupt the call a...

Page 41: ...F call is automatically placed on hold 3 DIAL extension number of telephone to receive transfer OR PRESS DSS BLF button for that extension 4 PRESS SPEAKER to disconnect if in speakerphone mode OR HANG UP The transfer will ring at the called telephone If an unscreened transfer call is not answered and recalls to your telephone you can take one of the following steps 1 PRESS HOLD to place the call o...

Page 42: ...ines alone or intercom parties alone 1 MAKE first call 2 PRESS TRNS CONF call is placed on hold automatically 3 MAKE next call 4 PRESS TRNS CONF to establish conference 5 REPEAT the last three procedures to add up to two more parties establishing a 5 party confer ence including yourself Tocontinueconversationonremainingline after other outside lines have dropped out of conference 1 PRESS the line ...

Page 43: ...both outside parties disconnect To rejoin an unsupervised conference between two outside lines 1 PRESS oneofthelightedbuttonswhereconferenceistakingplace LCD Speakerphone Station User s Guide 35 GCA70 281 Advanced Call Handling HOLD SHIFT TAP 1 4 7 2 5 8 0 3 6 9 OPER PRS GHI TUV JKL ABC WXY MNO DEF Managing a Conference Call HOLD SHIFT TAP 1 4 7 2 5 8 0 3 6 9 OPER PRS GHI TUV JKL ABC WXY MNO DEF O...

Page 44: ... call PRESS INTERCOM AND DIAL 2 DIAL code for park location orbit 91 to 99 for orbit 1 9 3 REMEMBER the code for later use OR MAKE IT KNOWN to those who need to know in order to retrieve the call To retrieve an outside call that was placed on hold in the system parked 1 From any station PRESS INTERCOM AND DIAL 2 DIAL code for orbit 1 9 91 to 99 Handling Park Recalls When a parked call times out of...

Page 45: ... TAP 1 4 7 2 5 8 0 3 6 9 OPER PRS GHI TUV JKL ABC WXY MNO DEF HOLD SHIFT TAP 1 4 7 2 5 8 0 3 6 9 OPER PRS GHI TUV JKL ABC WXY MNO DEF HOLD SHIFT TAP 1 4 7 2 5 8 0 3 6 9 OPER PRS GHI TUV JKL ABC WXY MNO DEF Caller Your Station Other Stations Parking Orbit To Place Call In a Parking Orbit To Retrieve a Parked Call From Any Other Station If the Parked Call Is Not Answered Within a Set Time It Recalls...

Page 46: ...com call is forwarded to remind you that this is happening To cancel call forwarding 1 SELECT OPTIONS 2 SELECT NEXT until CFWD appears 3 SELECT CFWD 4 SELECT PERS for prime line and intercom calls OR SELECT ALL for all calls 5 SELECT CLEAR to disable call forwarding 6 PRESS SPEAKER to end Call Forward Outside System CFOS The Call Forward Outside System CFOS feature gives DSU II Digital Expand able...

Page 47: ...ounted for access to or use of long distance lines However no system is entirely invulnerable or immune from unauthorized or fraudu lent access or use or unaccounted for access or use and therefore Comdial disclaims any and all liability and makes no warranty express or implied relating to unauthorized or fraudulent access or use or unaccounted for access or use LCD Speakerphone Station User s Gui...

Page 48: ...Notes Advanced Call Handling GCA70 281 40 LCD Speakerphone Station User s Guide ...

Page 49: ... takes your message and turns on the message waiting light of the telephone that you originally called To turn on message light 1 MAKE intercom call AND RECEIVE no answer 2 DIAL 7 BLF light at called station flutters To turn off message light 1 PRESS INTERCOM 2 DIAL 7 3 DIAL extension number of telephone DSS BLF light turns off If you are the recipient of a station to station message reminder a BL...

Page 50: ... 2 HANG UP handset To turn on the message waiting light at an idle telephone 1 PRESS MESSAGE PRESS INTERCOM AND DIAL 3 for models 8012S and 8024S 2 DIAL extension number of station to be alerted The message waiting light of called station will flash Toturnoffthemessagewaitinglightatabusyoridlestation 1 PRESS MESSAGE PRESS INTERCOM AND DIAL 3 for models 8012S and 8024S 2 DIAL extension number of st...

Page 51: ... MESSAGE PRESS INTERCOM AND HOLD for models 8012S and 8024S Connection to the station that left message is automatic LCD Message List Write attendant supplied messages here Dial Code Message 0 1 Back At 2 Call 3 4 5 6 7 8 9 LCD Speakerphone Station User s Guide 43 GCA70 281 Nonverbal Messaging ...

Page 52: ... 1 PRESS INTERCOM 2 DIAL 02 Assist Button Message Delivery If you have preprogrammed an ASSIST button on your telephone you can use it to send an LCD message to your supervisor asking for assistance while you are on a call See page 54 for instructions on programming an ASSIST button To send a message for assistance 1 PRESS ASSIST button that you have programmed 2 PRESS DSS BLF of the telephone use...

Page 53: ... 5 DIAL extension number 6 PRESS next location button AND STORE next DSS number 7 REPEAT the previous step until all DSS numbers are stored OR PRESS SPEAKER to end CAUTION Do not attempt to program interactive buttons doing so can cause the system to make features unavailable If you inadvertently program interac tive buttons you can retrieve their functions in the following manner 1 PRESS INTERCOM...

Page 54: ... in the off peak hours such as early morning or late evening Outside numbers and feature codes are commonly referred to as autodial numbers when stored at the programmable button locations however they are referred to as personal speed dial numbers when stored at the 10 keypad number locations To store an outside number or a feature code as an autodial or speed dial number follow the display promp...

Page 55: ...ystem that needs a hookflash to access a feature press TAP to store a hookflash then continue dialing Also you may need to erase the typed digits appearing in your display to correct them If you do select BKSP once for each digit to be removed 7 SELECT SAVE to store number 8 PRESS next location button AND STORE next number 9 REPEAT previous step until all numbers are stored OR PRESS SPEAKER to end...

Page 56: ...S INTERCOM 6 DIAL access code associated with feature NOTE Access codes are listed in Appendix C Feature Access Codes DSU II Digital Expandable Systems found on page 75 7 SELECT SAVE to store the number 8 REPEAT previous steps until all numbers are stored OR SELECT EXIT 9 PRESS SPEAKER to end As you program numbers fill in the identification strips on your telephone NOTE The telephone system allow...

Page 57: ...s well as these tables Speed Dial Numbers Features or DSS Locations Programmable Buttons 1 13 2 14 3 15 4 16 5 17 6 18 7 19 8 20 9 21 10 22 11 23 12 24 Personal Speed Dial Numbers Keypad Buttons 1 6 2 7 3 8 4 9 5 0 LCD Speakerphone Station User s Guide 49 GCA70 281 Programming ...

Page 58: ...ccess to paging Privacy Button releases privacy for current call Saved Number Redial Button redials saved last dialed number Voice Announce Block Button blocks voice announcements Programming of the feature access buttons may require several selections involving many LCD screens If an abbreviation used is not familiar to you consult Appendix B Display Abbreviations DSU II Digital Expandable System...

Page 59: ...t two steps until all feature buttons are programmed OR SELECT EXIT to end To clear a DSS speed dial autodial or feature button assignment 1 SELECT OPTIONS 2 SELECT NEXT until FEAT appears 3 SELECT FEAT 4 SELECT NEXT until CLEAR is displayed 5 SELECT CLEAR 6 PRESS programmable button to clear 7 SELECT EXIT to end LCD Speakerphone Station User s Guide 51 GCA70 281 Programming Page ZONE ALL PREV Res...

Page 60: ... by the system attendant and are listed in a table on page 43 5 PRESS SPEAKER to end Transfer Button This program lets you set up a button to be used for transferring to a third party Most often this feature is used for transferring calls you wish to retain to voice mail To assign a transfer to voice mail button 1 PRESS INTERCOM AND DIAL 1 2 PRESS the programmable button you want to use 3 DIAL 6 4...

Page 61: ...hear only that conversation that is sent through the handset microphone To program a group listening button 1 PRESS INTERCOM AND DIAL 1 2 PRESS desired programmable button 3 DIAL 98 4 PRESS SPEAKER to end Automatic Redial Button To program a button on your telephone for redialing calls you make that are either busy or do not answer 1 PRESS INTERCOM AND DIAL 1 2 PRESS programmable button 3 DIAL 4 P...

Page 62: ...pe of message that will be delivered with the ASSIST button DIAL to choose system provided mes sage ASSIST plus name or extension number of station sending message DIAL keypad number 1 2 3 etc to choose preprogrammed message see atten dant or table on page 43 for list of LCD messages 5 IF one particular station must always receive message DIAL extension number of that station 6 PRESS SPEAKER to en...

Page 63: ... the telephone instead of individual lines To access a system line group 1 PRESS INTERCOM 2 Dial desired line group access code Line Group Access Codes Line Group Default Code 1 9 2 81 3 82 4 83 3 LISTEN for outside dial tone 4 DIAL desired number LCD Speakerphone Station User s Guide 55 GCA70 281 Other Features 7 ...

Page 64: ...urrent setting NOTE If you set the ringer to the OFF position your telephone will sound a short ringburstonceforeachcallyoureceiveatyourstationwhiletheringerisoff There are eight speaker loudness levels Set these levels for the current call as follows 1 While on a call and in speakerphone mode PRESS the VOLUME UP OR VOLUME DOWN button once for each change in loudness that you desire There are at l...

Page 65: ...ning loudness levels Set the level for the current call as follows 1 While on a call and in the group listening mode PRESS VOLUME UP OR VOLUME DOWN button once for each change in loudness you desire Muting Your Speakerphone By using the MUTE button you can block transmission of your voice to the distant party You can do this whether you are using the handset or the speaker To mute your station 1 P...

Page 66: ...UME DOWN to adjust loudness 4 DIAL 5 to hold the loudness at the last setting for all future calls until it is changed again 5 REPEAT this procedure in each mode until all default volume levels have been properly set NOTE You may adjust the volume of a call in any mode over speaker headset handset or group listen at any time during the call by pressing VOLUMEUP or VOLUMEDOWN When the call ends the...

Page 67: ... MUSIC option appears 3 SELECT MUSIC 4 SELECT ON 5 PRESS SPEAKER to end the speaker light turns on when background music is on 6 ADJUST music volume with the volume buttons To turn the music off 1 SELECT OPTIONS 2 SELECT NEXT until the MUSIC option appears 3 SELECT MUSIC 4 SELECT OFF 5 PRESS SPEAKER to end the speaker light turns off when back ground music is off LCD Speakerphone Station User s Gu...

Page 68: ...e or tracking the person that they are calling To enable a Tracker Pager at your station 1 PRESS INTERCOM 2 DIAL 06 To disable a Tracker Pager at your station 1 PRESS INTERCOM 2 DIAL 06 To send a call back message to someone s Tracker Pager after receiving a ring no answer 1 MAKE an intercom call to someone and receive no answer 2 PRESS programmed TRACK button OR DIAL 01 3 After your station retur...

Page 69: ...S programmed TRACK button OR DIAL 01 4 Your display shows park orbit 91 through 99 and then returns to idle 5 Hang up handset or press SPEAKER to end The Tracker Pager system will transmit orbit dialing code and caller ID information if available to called party s Tracker Pager display Alphanumeric models display 91 through 99 while numeric only models display 91 through 99 If the Tracker paging s...

Page 70: ... jack The headset mode allows you to operate your telephone with a headset instead of as a speakerphone Lifting the handset will turn off the headset and activate the handset NOTE The recorder external ringer or pager requires external power The recorder mode allows you to send your voice and that of the distant party to a tape recording machine The ringer mode allows an external speaker to sound ...

Page 71: ...OR PRESS SPEAKER to end To use an auxiliary jack feature button 1 PRESS desired button to enable mode The display denotes the feature and shows it to be enabled Todisableanyactivemode pressthecorrespondingfeaturebuttontoalternateoff CAUTION With the exception of a headset microphone do not connect the audio output of any external device to the auxiliary jack Also do not connect the tip and ring le...

Page 72: ...tters of the name you want to locate for example dial 266 for Comdial 4 The display shows the first existing name match to the dialed digits or shows a No Match message if the system can not find a match IF the display says No Match SELECT PREV OR ENTER three new digits to select a new name 5 SELECT NEXT to display the subsequent names in the list until you reach the name you need OR SELECT ALL to...

Page 73: ...one 1 SELECT OPTIONS 2 SELECT NEXT until the QUERY option appears 3 SELECT QUERY 4 PRESS the button in question 5 READ the displayed information display will hold for few seconds before the telephone returns to idle LCD Speakerphone Station User s Guide 65 GCA70 281 Other Features Button Query Press Any Button Button Query ...

Page 74: ...the flashing HOLD light AND PRESS HOLD while the light is still flashing your telephone immediately assumed the features from the previous location NOTE If you do not select a button after installing the telephone the system automatically defaults to the programming from the previous location To assume the extension number and programming features from the new location 1 CONNECT the telephone line...

Page 75: ...our system for account code entry your display may prompt you to enter an account code before dialing Depending upon how the installer has programmed your system these account codes may be forced mandatory for dialing outside numbers To enter account code on an outgoing call 1 DIAL 9 OR other line button the display will prompt for Account Code if programmed to do so 2 PRESS INTERCOM call is autom...

Page 76: ...ng see programming section of this user s guide or PRESS paging button assigned by the installer or DIAL 89 for special paging port 3 MAKE announcement 4 HANG UP to end If your system provides all call or zone paging 1 LIFT handset 2 PRESS INTERCOM 3 DIAL 87 for all call OR DIAL 84 85 or 86 for zone 1 2 or 3 4 MAKE announcement 5 STAY on line if awaiting a reply known as Meet Me page OR HANG UP to...

Page 77: ...on 1 REPEAT the above procedure BUT SELECT OFF instead of ON at step 4 NOTE Although it does not appear on your screen while Do Not Disturb is displayed the right interactive button will activate the Options menu To set a Do Not Disturb condition at your telephonewhenacallringsatyourstation 1 Hear ringing and notice incoming call informa tion in display 2 PRESS programmed DO NOT DISTURB button See...

Page 78: ...r telephone is selected for operation On Green Your IST device is selected but is idle On Red Your IST device is selected and is busy Flashing Red Your IST device is ringing To select your telephone if the DATA light is on or is flashing PRESS the DATAbutton If a call is in progress on the ISTdevice it transfers to your telephone if you have your telephone handset lifted or have your telephone in ...

Page 79: ... not provide voltage to light a message waiting light Message waiting lights on devices plugged into the IMIST module will not function Switch between your telephone and the IST device by pressing the DATA button that the installer has programmed on your telephone The light associated with the DATA button provides status indications for your reference DATA Light Telephone Status OFF Your telephone...

Page 80: ...n selection DSS with busy lamp field BLF using the instructions provided previously in this guide When the installer assigns a DSS BLF console to a station port the system recognizes it as such and automatically designates the console buttons as DSS buttons so that you can store numbers at the buttons as you need them The DSS BLF console will not operate in a bridged mode 72 LCD Speakerphone Stati...

Page 81: ...tton levels press one of the buttons at the bottom of the console The leftmost button activates level one the next button activates level two and so forth A light beside the appropriate button lights to indicate which level is currently active You can use one level on the IB48X and two levels on the IB24X LCD Speakerphone Station User s Guide 73 GCA70 281 Other Features ib24x Level access buttons ...

Page 82: ...Notes Other Features GCA70 281 74 LCD Speakerphone Station User s Guide ...

Page 83: ...buttons Feature Enable Code Disable Code Account Codes INTERCOM 04 account code All Call Paging INTERCOM 87 Attendant INTERCOM 0 Automatic Callback INTERCOM extension number 6 INTERCOM 6 Background Music INTERCOM 1 INTERCOM 1 Call Forwarding All Calls INTERCOM 5 INTERCOM 5 Call Forwarding Personal Calls INTERCOM 05 INTERCOM 05 Call Forward Outside System DSU II systems only INTERCOM 07 INTERCOM 07...

Page 84: ...NTERCOM 90 extension number INTERCOM 90 Executive Override INTERCOM extension number 03 Hookflash Code INTERCOM 04 LCD Messaging INTERCOM 02 message number INTERCOM 02 Line Group 1 INTERCOM 9 Line Group 2 to 4 INTERCOM 81 to 83 Line Group Queue INTERCOM group code 8 INTERCOM 8 Message Waiting INTERCOM 3 extension number INTERCOM 3 extension number 76 LCD Speakerphone Station User s Guide Feature A...

Page 85: ...ark Orbit Send INTERCOM orbit code 91 to 99 Park Orbit Retrieve INTERCOM orbit code 91 to 99 Personal Ringing Tones 1 6 INTERCOM 4 tone code 1 to 6 Redial Last Number Dialed Service Observe INTERCOM 03 extension number Station to Station Messaging INTERCOM extension number 7 INTERCOM 7 extension number System Speed Dialing 01 to 99 LCD Speakerphone Station User s Guide 77 GCA70 281 Feature Access ...

Page 86: ...COM 06 INTERCOM 06 Tracker Pager Send Tracker Page INTERCOM 01 extension number Toll Restriction Override INTERCOM 6 Voice Announce Block INTERCOM 2 INTERCOM 2 Volume Save INTERCOM 5 78 LCD Speakerphone Station User s Guide Feature Access Codes GCA70 281 ...

Page 87: ...als a busy call once a minute for 10 minutes BKSP Backspace While programming a speed dial number backspace erases an incorrect entry BLOCK Block Announcements Blocks all SOHVAs and other voice announcements from sounding over the telephone speaker CAMP Camp On Has system call you when busy station becomes idle or idle station becomes active When chosen as a feature stores a button that enables th...

Page 88: ...Stores a personal intercom number at a DSS button EXIT Exit Programming Ends a current programming session EXT Speed Dial By Name Selects speed dial numbers to access through the dial by name interface FEAT Feature Presents several different features you can store at programmable buttons for later use FWD Scroll Forward Scrolls forward though the currently selected list of names extensions etc G N...

Page 89: ... condition or a busy signal at a station you have called P NUMBER Port Displays port PAGE Paging When chosen as a feature provides one button access to paging PARK Call Park When chosen as a feature stores a button that provides one button parking of calls in a designated orbit PERS Personal Route your personal intercom calls to a different station location PREV Previous Display Shows the prior di...

Page 90: ...ed to your station SET Set Feature Enable call forwarding SOHVA Secure Off Hook Voice Announce Sends a subdued off hook voice announcement to another station TIMER Call timer Displays running time of the current call TKMSG Take A Message Send a non verbal response to a SOHVA caller so he or she will know to take a message from an outside party VAB Voice Announce Block Inhibits your station from re...

Page 91: ...tic Dialing or Autodialing Using programmable buttons to store numbers for one or two button dialing Automatic Redialing Turning on a program that automatically redials the last number dialed once a minute for 10 minutes Automatic Route Selection ARS ARS allows the system to automatically select the least costly line group available to a station to route a call The system modifies the dialed numbe...

Page 92: ...ll from one station to another The transfer can be screened i e you find out who is calling and announce them to the party being called or unscreened i e you transfer the call without identifying the calling party to the called party Caller ID Allows station users to view the originating line number of incoming calls before they are answered Camp On Process that allows a user to wait for a busy or...

Page 93: ...l line groups and ARS To prevent fraudulent access and unauthorized use the caller must use an authorization code and system access code to gain access to outside lines as well as many of the advanced telephone features Direct Inward Station Dialing DISD or DID This feature allows an outside party to call an intercom station directly without an attendant s assistance Direct Station Selection Busy ...

Page 94: ...kflash Action that occurs when the TAP button is pressed Needed for activating host system features Hookswitch The switch on a telephone which when depressed manually or by the handset disconnects a call I IMIST Module which allows the connection of an external device to a Comdial digital telephone Industry Standard Telephone IST Analog telephone with only a basic 12 button keypad and no advanced ...

Page 95: ...e connected to the paging party in a private conversation Messaging Turning on a telephone lamp to let the user know that a message awaits pickup and leaving a message on the display of a telephone that gives information on your status Mute A fixed feature button that keeps a distant party from hearing your conversation This button also lets you adjust the telephone display contrast from light to ...

Page 96: ...autodialing numbers or feature codes or other special purpose dialing require ments Pulse Tone Switching Changing from pulse rotary dial signals to tone DTMF signals Q Queue Method by which a station user waits for an available line by dialing a code and waiting for the system to call back R Response Messaging Responding non verbally to a calling station by pressing a programmed button that sends ...

Page 97: ...cord provides information for accounting and traffic analysis studies Subdued Off Hook Voice Announce SOHVA A private announcement that can be made to a busy party which they hear through the receiver of their handset System Alarm Reporting Allows you to view through the LCD telephone screen the various system alarms and the stations with which those alarms are associated System Speed Dial System ...

Page 98: ...e station or group to another without first announcing them Unsupervised Conference After a establishing a conference between two outside parties the originator drops out leaving a line to line unsupervised connection with the remaining parties V Voice call A verbal intercom call Voice Announce Blocking VAB A telephone can be set to block voice calls sent to it over the speaker Z Zone Paging Pagin...

Page 99: ...erson to speak at a time The 8324F will operate in either full duplex or half duplex mode depending on the current line conditions At the beginning of each call the telephone must perform a speech training test To achieve optimum performance from the full duplex speakerphone Comdial recom mends that each user in turn speak about 10 consecutive words to allow the telephone to train itself Note that...

Page 100: ...y s voice Lowering the volume of the loudspeaker makes it easier for the switches to select your voice Since the system takes several seconds to provide the best switching con stant sound patterns such as elongating your words and playing exter nally supplied music may prevent the sound activated switches from operating properly Place the telephone on a hard surface and away from table edges Do no...

Page 101: ...mp Field BLF Light using station to station messaging 41 Button Locations 7 Button Query 65 C Call Forward Outside System 38 Call Forward Outside System CFOS 38 Call Forwarding 38 Call Parking 36 Call Pick Up answering calls at night 14 answering for any station directed 18 answering within a group 18 Call Transferring 32 Caller ID 15 Calling automatic dialing 25 dialing intercom numbers tone firs...

Page 102: ... 16 F Feature Access Codes listing 75 76 77 78 programming at button locations 46 Flash Button See TAP Button Forwarding Calls all calls 38 Call Forward Outside System CFOS 39 personal calls 38 programming a button 50 G Group Listening function 53 programming a button 53 setting the volume 57 H Handset setting volume 56 Headset connecting to the auxillary jack 62 setting the volume 57 Hold Button ...

Page 103: ...all 68 connecting an external pager 62 programming a Paging button 50 sending 68 See Also Tracker Paging System waiting for a Meet Me page 68 zone codes 68 Parking Calls handling park recalls 36 orbit codes 36 programming a Parking button 50 Personal Ringing Tone 3 Privacy Release programming a button 50 Q Queuing line 31 R Redialing automatic 53 last number dialed 26 programming a button 53 stori...

Page 104: ...s 20 making a SOHVA 27 programming a button for delivery 52 responding nonverbally 20 See Also Response Messaging System Speed Dial dialing automatically with 25 T TAP Button function 9 Tracker Paging System 60 Transfer Conference Button function 9 Transferring Calls programming a button 52 screened transfers 32 unscreened transfers 33 TRNS CNF See Transfer Conference Button U Unsupervised Confere...

Page 105: ...problems arise which are not covered sufficiently for the purchaser s purposes contact Comdial Inside Sales Department P O Box 7266 Charlottesville Virginia 22906 Comdial strives to design the features in our communica tions systems to be fully interactive with one another However this is not always possible as the combinations of accessories and features are too varied and extensive to insure tot...

Page 106: ...GCA70 281 07 07 00 Printed in U S A ...

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