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Complete user’s manual

CRL81112/CRL81212
DECT 6.0 cordless telephone 
with caller ID/call waiting

Summary of Contents for CRL81112

Page 1: ...Complete user s manual CRL81112 CRL81212 DECT 6 0 cordless telephone with caller ID call waiting ...

Page 2: ..._ Place of purchase _________________________________________________________________ Both the model and serial numbers of your AT T product can be found on the bottom of the telephone base Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service T Compatible with Hearing Aid T Coil TIA 1083 Telephones identified with this logo have reduc...

Page 3: ...set 1 for CRL81112 2 for CRL81212 Charger for cordless handset with power adapter installed 1 for CRL81212 Battery compartment cover 1 for CRL81112 2 for CRL81212 Abridged user s manual Quick start guide Telephone base Telephone line cord Power adapter for telephone base Wall mount bracket BY 1021 BT183342 BT283342 2 4V 400mAh Ni MH Abridged user s manual CRL81112 CRL81212 DECT 6 0 cordless teleph...

Page 4: ...time 12 LCD language 13 Set speed dial voicemail number 13 Voicemail visual message waiting indicator 14 Clear voicemail indicator 14 Rename handset 15 Key tone 15 Use caller ID to automatically set date and time 16 Home area code 16 Dial mode 17 Web address 17 QUIET mode 18 Telephone operation Handset operation 19 Making a call 19 On hook dialing predialing 19 Answering a call 19 Ending a call 19...

Page 5: ... 37 Missed new call indicator 37 Caller ID operation 38 Memory match 38 Review the caller ID history 38 View dialing options 39 Dial a caller ID log entry 39 Delete caller ID log entries 39 Save a caller ID log entry to the directory 40 Reasons for missing caller ID information 41 Appendix Adding and registering handsets headsets 42 Register a handset to your telephone base 42 Deregistering handse...

Page 6: ...ound key Press repeatedly to display other dialing options when reviewing a caller ID log entry page 39 Press and hold to enter the QUIET mode setting screen or to deactivate QUIET mode page 18 OFF CANCEL During a call press to hang up While in a menu press to cancel an operation back up to the previous menu or exit the menu display or press and hold this button to exit to idle mode Press and hold...

Page 7: ...ress page 17 Using menus Press MENU SELECT to show the menu Press qCID or pDIR to scroll through menu items Press MENU SELECT to confirm or save changes to a highlighted menu item Press OFF CANCEL to cancel an operation back up to the previous menu or exit the menu display Directory Caller ID log Handset side view EQ During an outside or intercom call press to change the audio quality to best suit...

Page 8: ...when a handset is being registered Flashes when there is an incoming call or when handsets are being deregistered Flashes when another telephone is in use on the same line HANDSET LOCATOR While the telephone is idle press to page all handsets page 26 Press and hold to begin handset deregistration page 43 ...

Page 9: ...g page The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters Your product may be shipped with a protective sticker covering the handset display remove it before use For customer service or product information visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 2...

Page 10: ...a ceiling under the table or cabinet outlet Plug the power adapter into a power outlet not controlled by a wall switch Charger installation Telephone base installation Raise the antenna Plug the other end of the telephone line cord into the telephone jack on the back of the telephone base Route the power adapter cord and the telephone line cord through these slots Plug the small end of the telepho...

Page 11: ...rs Battery status Action The screen is blank or shows Place in charger and flashing Battery has no or very little charge The handset cannot be used Charge without interruption at least 30 minutes The screen shows Low battery and flashing Battery has enough charge to be used for a short time Charge without interruption at least 30 minutes The screen shows HANDSET X Battery is charged To keep the ba...

Page 12: ...342 To order visit our website at www telephones att com or call 1 800 222 3111 In Canada dial 1 866 288 4268 2 If you do not use the handset for a long time disconnect and remove the battery to prevent possible leakage CHARGE light After you install your telephone or power returns following a power outage the handset will prompt you to set the date and time For instructions see Set date time on p...

Page 13: ...ug the other end of the telephone line into the filter Route the telephone line cord or DSL filter through the wall mount bracket hole Position the telephone base as shown below Insert the extended tabs see below figure 2 of the wall mount bracket into the slots on the back of the telephone base marked B Push the telephone base down until it is securely in place Plug the telephone line cord or DSL...

Page 14: ... are bundled untie them first Push the telephone base up to detach it from the wall mount bracket Unplug the telephone line cord or DSL filter from the wall Unplug the power adapter from the power outlet Push the wall mount bracket up to remove it from the wall See Telephone base and charger installation on page 5 1 2 3 4 ...

Page 15: ...vels or turn the ringer off When the ringer is off appears on the screen 1 Press MENU SELECT in idle mode to enter the main menu 2 Use qCID or pDIR to scroll to Ringers then press MENU SELECT 3 Press MENU SELECT again to select Ringer volume 4 Press qCID or pDIR to sample each volume level 5 Press MENU SELECT to save your preference There is a confirmation tone and the screen returns to the previo...

Page 16: ... main menu 2 Use qCID or pDIR to scroll to Ringers then press MENU SELECT 3 Press qCID or pDIR to scroll to Ringer tone then press MENU SELECT 4 Press qCID or pDIR to sample each ringer tone 5 Press MENU SELECT to save your preference There is a confirmation tone and the screen returns to the previous menu NOTE If you turn off the ringer volume you do not hear ringer tone samples ...

Page 17: ...ECT Press qCID or pDIR to select the month then press MENU SELECT or enter the number using the dialing keys Press qCID or pDIR to select the day then press MENU SELECT or enter the number using the dialing keys Press qCID or pDIR to select the year then press MENU SELECT or enter the number using the dialing keys then press MENU SELECT to move on to set the time Press qCID or pDIR to select the h...

Page 18: ...CT in idle mode then enter 364 There is a confirmation tone Set speed dial voicemail number This feature lets you save your voicemail number for quick access when you press and hold the 1 key 1 Press MENU SELECT in idle mode to enter the main menu 2 Use qCID or pDIR to scroll to Settings then press MENU SELECT 3 Use qCID or pDIR to scroll to Voicemail then press MENU SELECT 4 Use the dialing keys ...

Page 19: ...one service provider continues to send the signal to turn on the indicators To manually turn off the new voicemail indicators 1 Press MENU SELECT when in idle mode to enter the main menu 2 Use qCID or pDIR to scroll to Settings then press MENU SELECT 3 Use qCID or pDIR to scroll to Clr voicemail then press MENU SELECT The screen shows Reset Voicemail Indicator 4 Press MENU SELECT again to turn the...

Page 20: ...pace and delete characters Press and hold MUTE DELETE to delete all characters Press MENU SELECT to save the setting and return to the previous menu There is a confirmation tone Key tone The handset is set to beep with each key press You can adjust the key tone volume or turn it off If you turn off the key tone there are no beeps when you press keys 1 Press MENU SELECT in idle mode to enter the ma...

Page 21: ... displays the seven digits of the telephone number This feature makes it easy for you to place a call from the caller ID log If you dial 10 digits to make a local phone call do not use this home area code feature If you do you cannot place local calls from your caller ID log as they will have only seven digits To set the home area code 1 Press MENU SELECT in idle mode to enter the main menu 2 Use ...

Page 22: ...ing before using the telephone To set the dial mode 1 Press MENU SELECT in idle mode to enter the main menu 2 Use qCID or pDIR to scroll to Settings then press MENU SELECT 3 Use qCID or pDIR to scroll to Dial mode then press MENU SELECT 4 Use qCID or pDIR to scroll to Touch tone or Pulse then press MENU SELECT The screen briefly displays DIAL MODE is touch tone or DIAL MODE is pulse There is a con...

Page 23: ...ter the desired number of hours 1 12 you would like to turn on QUIET mode then press MENU SELECT Your screen shows Quiet mode on To turn QUIET mode off While QUIET mode is on press and hold QUIET The screen then shows Quiet mode is off and you hear a confirmation tone NOTES If you change the handset ringer ringer volume or key tone features when QUIET mode is on the sample plays but the feature is...

Page 24: ... Ending a call Press OFF CANCEL or return the handset to the telephone base or charger Auto off A call ends automatically when you put the handset in the telephone base or charger Temporary ringer silencing Press OFF CANCEL or MUTE DELETE while the telephone is ringing to silence the ringer temporarily on that handset only This turns off the ringer without disconnecting the call Ringer muted will ...

Page 25: ...depleted Follow the instructions in the Battery installation and charging section on pages 6 7 Last number redial Each handset stores the last 10 telephone numbers dialed up to 30 digits To view the 10 most recently dialed numbers To display the most recently called number press REDIAL PAUSE To view up to 10 recently called numbers press REDIAL PAUSE then qCID or pDIR or press REDIAL PAUSE repeate...

Page 26: ...it your hearing While on an outside call or intercom call press EQ to select the equalizer setting Treble 1 Treble 2 Bass or Natural the default setting The current setting is shown on the handset screen for two seconds NOTES If you switch the call between the handset and the speakerphone by pressing SPEAKER the audio setting remains unchanged The current equalizer setting remains unchanged until ...

Page 27: ...already on a call Press PHONE FLASH to put your current call on hold and take the new call Press PHONE FLASH at any time to switch back and forth between calls NOTE Missed call waiting calls are not counted as missed calls Mute Use the mute function to turn off the microphone You can hear the caller but the caller cannot hear you To mute a call While on a call press MUTE DELETE When mute is on the...

Page 28: ...s qCID or pDIR to scroll to the desired number 4 Press MENU SELECT to dial the number shown To access the redial list while on a call 1 Press REDIAL PAUSE to show the most recently dialed number 2 Press qCID or pDIR to scroll to the desired number or press REDIAL PAUSE repeatedly to show the last 10 recently dialed numbers Then press MENU SELECT to dial the number shown NOTES You cannot edit a dir...

Page 29: ...his feature is also turned off automatically after you hang up Temporary tone dialing If you have pulse rotary service only you can switch from pulse to touch tone dialing temporarily during a call This is useful if you need to send touch tone signals to access your telephone banking or long distance services 1 During a call press TONE 2 Use the dialing keys to enter the desired number The telepho...

Page 30: ... TONE followed by 0 2 for handsets 10 12 or TONE followed by for all handsets or press qCID or pDIR to scroll to the desired handset and press MENU SELECT The outside call is put on hold and your handset screen shows Transferring call or Transferring call to all The other handset s rings and shows Transfer from HANDSET X X represents the handset number 3 To answer the call on the destination hands...

Page 31: ... the handsets continues To stop the paging tone Press PHONE FLASH SPEAKER or any dialing key 0 9 TONE or on the handset s OR Press HANDSET LOCATOR on the telephone base Join a call in progress When a handset is already on a call and you would like to join the call press PHONE FLASH or SPEAKER on your handset Press OFF CANCEL or place the handset in the telephone base or charger to end the call The...

Page 32: ... X represents the handset number To answer the intercom call press PHONE FLASH SPEAKER or any dialing key 0 9 TONE or on any called handset Both handsets now show Intercom To end the intercom call one party presses OFF CANCEL or places the handset back in the telephone base or charger The other party hears four beeps Both handsets display Intercom ended NOTES Before the intercom call is answered y...

Page 33: ...lowed by for all handsets or press qCID or pDIR to scroll to the desired handset and press MENU SELECT Your handset screen shows Calling HANDSET X or Calling all handsets 4 When the destination handset s picks up your handset shows Intercom and the outside call is put on hold Then you have the following options You can transfer the call Press MENU SELECT twice to select Transfer on the calling han...

Page 34: ...n shows Not available at this time Capacity The directory can store up to 50 entries with a maximum of 15 alphanumeric characters including spaces for names and 30 digits for telephone numbers A convenient search feature can help you find and dial numbers quickly page 32 If you try to save an entry when there are already 50 entries the screen shows Directory full You cannot store a new number unti...

Page 35: ...EDIAL PAUSE then qCID or pDIR or pressing REDIAL PAUSE repeatedly to locate the number Press MENU SELECT to copy the number 6 Press MENU SELECT to move on to the name The display shows Number already saved if the number is already in the directory You cannot save the same number twice 7 Use the dialing keys to enter a name up to 15 characters when prompted Each time you press a key the character o...

Page 36: ...r case letters as shown in the chart on the next page Add a predialed telephone number to the directory You can save a predialed telephone number to the directory Enter the telephone number when in idle mode Follow the steps in Edit a directory entry on page 33 1 2 Dialing keys Characters by number of key presses 1 2 3 4 5 6 7 8 9 10 11 1 1 2 A B C a b c 2 3 D E F d e f 3 4 G H I g h i 4 5 J K L j...

Page 37: ...search The directory shows the first name beginning with the first letter associated with the dialing key if there is an entry in the directory beginning with that letter Press qCID or pDIR to scroll through the directory 3 To see other names starting with the letters on the same dialing key keep pressing the key The names appear in alphabetical order For example if you have the names Jennifer Jes...

Page 38: ... number to be edited If you only want to edit the name skip to Step 3 To edit the number Press the dialing keys to add digits Press qCID or pDIR to move the cursor to the left or right Press MUTE DELETE to erase a digit Press and hold MUTE DELETE to erase all digits Press and hold REDIAL PAUSE to add a three second pause if desired Press MENU SELECT to save the number The screen shows EDIT NAME al...

Page 39: ...directory list 5 Press qCID or pDIR to scroll to the phone number you wish to assign to the selected speed dial location 6 Press MENU SELECT to save the setting and return to the previous menu There is a confirmation tone Reassign a speed dial number 1 When the telephone is idle press MENU SELECT 2 Press MENU SELECT to select Directory 3 Press qCID or pDIR to scroll to Speed dial Press MENU SELECT...

Page 40: ...u Assign your speed dial voicemail number See the Set speed dial voicemail number section on page 13 for instructions on assigning your speed dial voicemail number Make a call using speed dial When in idle mode press and hold the dialing key 2 9 0 corresponding to the assigned location you wish to call OR 1 Press MENU SELECT when in idle mode 2 Press MENU SELECT to select Directory 3 Press qCID or...

Page 41: ...e You don t subscribe to caller ID or call waiting services There are fees for caller ID services In addition services may not be available in all areas This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment The time and date along with the call information are from the telephone ...

Page 42: ... the phone number and 15 characters for the name Missed new call indicator When a handset is in idle mode and has new or missed calls its screen shows XX Missed calls All new or missed entries are counted as missed calls Each time you review a new caller ID log entry indicated by NEW on the handset screen the number of missed calls decreases by one If you do not want to review the missed calls one...

Page 43: ...y the caller s name and number into your directory Caller ID log empty appears if there are no records in the caller ID log 1 When a handset is in idle mode press qCID to review the caller ID history in reverse chronological order starting with the most recent call OR Review the caller ID history by pressing MENU SELECT Press qCID or pDIR to scroll to Caller ID log then press MENU SELECT twice to ...

Page 44: ...ber is in the correct format for dialing press PHONE FLASH or SPEAKER to call the number To save the number to the directory see Save a caller ID log entry to the directory on the next page Dial a caller ID log entry 1 When in the caller ID log press qCID or DIRp to browse 2 Press PHONE FLASH or SPEAKER to dial the displayed entry Delete caller ID log entries To delete an entry Press MUTE DELETE t...

Page 45: ...example Johnson Charlie becomes Charlie Johnson when you press pound key 5 Press MENU SELECT when done There is confirmation tone and the handset shows Saved NOTES You might need to change how a caller ID number is dialed if the entry does not appear in the correct format Caller ID numbers might appear with an area code that might not be necessary for local calls or without a 1 that might be neces...

Page 46: ...AME The caller prefers not to show the name PRIVATE CALLER The caller prefers not to show the phone number and name UNKNOWN NUMBER Your telephone service provider cannot determine the caller s number UNKNOWN NAME Your telephone service provider cannot determine the caller s name UNKNOWN CALLER Your telephone service provider cannot determine the caller s name and telephone number Calls from other ...

Page 47: ...12 Register a handset to your telephone base 1 Before you begin registration make sure the handset is out of the telephone base or charger and shows To register HS see manual 2 Put the handset you wish to register on the telephone base cradle 3 The screen shows Registering Please wait and the IN USE light turns on It takes up to 90 seconds to complete registration Then HANDSET X Registered appears...

Page 48: ...OCATOR button 3 Immediately press HANDSET LOCATOR while the IN USE light is still flashing The light flashes for about seven seconds If the light stops flashing start again with Step 1 above 4 It takes up to 10 seconds to complete the deregistration process Before registering the handset again wait for the cordless handset screen to display To register HS see manual 5 To register the handset s to ...

Page 49: ...calls MUTE MUTE the handset microphone is off Handset alert tones One short beep Tone of each key press if key tone is turned on Two short beeps You are pressing qCID or pDIR on a cordless handset when the volume is already at its highest or lowest setting OR Call waiting tone OR Error tone Confirmation tone three rising tones The system has completed the command successfully Four beeps The other ...

Page 50: ...one is on Extra large lighted display Big button lighted key pad IN USE On when the handset is in use On when a handset is being registered Flashes when there is an incoming call or when handsets are being deregistered Flashes when another telephone is in use on the same line Visual Ringing Indicator Flashes when the handset is being called or paged ...

Page 51: ...rrent entries Ended You have just ended a call HANDSET X is calling Another system handset is calling Incoming call There is an incoming call Intercom The handset is on an intercom call Intercom ended The intercom call has just ended INTERCOM TO for systems with 3 or more handsets You have started the intercom process and need to enter the number of the handset you wish to call Line in use An exte...

Page 52: ...de is on Quiet mode is off Quiet mode has been turned off Registration failed The handset registration is not successful Ringer off The ringer is turned off Ringer muted The ringer is off temporarily while the handset is ringing Saved An entry has been successfully saved in the directory Speaker The handset speakerphone is in use To register HS see manual Screen display before handset registration...

Page 53: ...plug the electrical power Wait for approximately 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to reset You may need to purchase a new battery Please refer to Battery installation and charging in this user s manual on pages 6 7 I cannot get a dial tone Try all the suggestions above Move the cordless handset closer to the telephone base You might...

Page 54: ...onic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices Out of range OR No pwr at base appears on my cordless handset Ensure you plug the telephone base in properly and the power is on Place the cordless handset in the telephone base for one minute to allow the co...

Page 55: ... phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices Do not install this phone near a microwave oven or o...

Page 56: ...ll of them to ring simultaneously Try unplugging some of the other phones The layout of your home or office might be limiting the operating range Try moving the telephone base to another location preferably to a higher location If other phones in your home are having the same problem contact your telephone service provider charges might apply Test a working phone at the phone jack If another phone...

Page 57: ...e you plug the power and line cords in correctly and securely Unplug the electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to reset Clean the cordless handset charger and telephone base charging contacts each month with a pencil eraser or cloth The battery may not be connected to the handset or is missing completely Ensure ...

Page 58: ...on tone I cannot retrieve voicemail messages If you subscribe to voicemail service from your telephone service provider contact your telephone service provider for more information on how to access your voicemail I subscribe to a nontraditional telephone service that uses my computer to establish connections and my telephone doesn t work Make sure your computer is powered on Make sure your Interne...

Page 59: ... following in the order listed Disconnect the power to the telephone base Disconnect the cordless handset battery Wait a few minutes Connect power to the telephone base Completely remove the battery Replace the battery and place the cordless handset into the telephone base or charger Wait for the cordless handset to reestablish its connection with the telephone base Allow up to one minute for this...

Page 60: ... Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electric appliances during storms Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or mild soap Do not use excess water or cleaning solvents of any...

Page 61: ...gas etc Do not use this product near water or when you are wet For example do not use it in a wet basement or shower or next to a swimming pool bathtub kitchen sink or laundry tub Do not use liquids or aerosol sprays for cleaning If the product comes in contact with any liquid unplug any line or power cord immediately Do not plug the product back in until it has dried thoroughly Install this produ...

Page 62: ...rial such as rings bracelets and keys The battery or conductor may overheat and cause harm Observe proper polarity between the battery and the battery charger Nickel metal hydride rechargeable batteries Dispose of these batteries in a safe manner Do not burn or puncture Like other batteries of this type if burned or punctured they could release caustic material which could cause injury The RBRC Se...

Page 63: ...anufacturer or its authorized agents For repair procedures follow the instructions outlined under the Limited warranty If this equipment is causing harm to the telephone network the telephone service provider may temporarily discontinue your telephone service The telephone service provider is required to notify you before interrupting service If advance notice is not practical you will be notified...

Page 64: ...uit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this d...

Page 65: ... If the manufacturer chooses to replace the PRODUCT they may replace it with a new or refurbished PRODUCT of the same or similar design The manufacturer will retain defective parts modules or equipment Repair or replacement of the PRODUCT at the manufacturer s option is your exclusive remedy The manufacturer will return repaired or replacement products to you in working condition You should expect...

Page 66: ... provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT s to the service location The manufacturer will return repaired or replaced PRODUCT under this limited warranty to you Transportation delivery or handling charges are prepaid The manufacturer assumes no ris...

Page 67: ...ovince to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the PRODUCT is fit for ordinary use are limited to one year from date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you In no event shall the manufacturer be l...

Page 68: ...r allowed by the Federal Communications Commission FCC Even so this handset and telephone base can communicate over only a certain distance which can vary with the locations of the telephone base and handset the weather and the construction of your home or office Redefining long range coverage and clarity This telephone base comes with an antenna which gives much better clarity and covers a longer...

Page 69: ...39 From the directory 33 Directory Dial number 33 Name search 32 New entries 30 Display dial 33 DSL 5 E Ending calls 19 Equalizer 21 F Flash 22 H Handset Quick reference guide 1 2 Screen display message 46 Screen icons 44 Speakerphone 20 Handset locator 26 HD audio 63 I Important safety information 56 57 Installation 4 Intercom 27 L LCD language 13 Reset to English 13 53 Lights 45 Limited warranty...

Page 70: ...ation 56 57 Speakerphone 20 Speed dial 34 35 Assign or reassign number 34 Delete number 35 Make a call 35 Set voicemail number 13 T Technical specifications 63 Telephone operating range 63 Troubleshooting 48 54 V Visual message waiting indicator 14 Voicemail 13 14 Quick access 13 35 Voicemail indicator 14 Volume Handset 10 Listening volume 22 W Wall mount installation 8 Warranty 60 62 ...

Page 71: ...T T and the AT T logo are trademarks of AT T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China Issue 1 AT T 02 12 www telephones att com Audio Assist is a registered trademark of Advanced American Telephones ...

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