Colortrac SmartLF Ci 24 / Ci 40 Installation and Operating Manual 33
PAS171 P/N: P005500 Colortrac Ltd © 2010
CHAPTER 7 APPENDICES
7.1 Computer requirements for SmartLF Ci
The minimum computer specification needed to achieve the stated SmartLF Ci performance is as follows:
Operating system:
Windows 7, Windows Vista or Windows XP. For older operating systems see note
4 .
Processor:
At least 2.8GHz, DUAL CORE (AMD), CORE-DUO (Intel) or HT (Hyper Threading) processor
Memory:
At least 1 GB RAM (2GB for Vista)
Data port:
A USB2 compatible interface
5
1. The scan rate is proportional across the full range of resolutions supported by the scanner. Actual scan times will depend on the host system performance. The quoted scan accuracy is valid for
media up to 0.3mm thick and may vary depending on the operating environment and the type & thickness of media. Some advanced features may not be available in Windows 2000. Contact your
supplier for advice on the optimum system configuration for your application. Colortrac Ltd reserves the right to change or amend specifications without notice. Colortrac and Smart LF are
trademarks of Colortrac Ltd. All other trademarks are the property of their respective owners. Copyright © 2005 Colortrac Ltd.
2. Windows XP is a mandatory requirement to make available operation of the scanner from the control panel. For Windows 2000 users there may be limitations on the operational control available
through the SmartLF Ci control panel. This may change without notice.
3. The Microsoft .NET environment is a Windows XP Service Pack Update. .NET is necessary for operation of the SmartLF Ci standard SmartLF graphical user interface and MUST be loaded as
part of the operating system. Microsoft fully supports the distribution of this enhanced environment and has committed to embodying this into the standard Windows XP operating system
– date
unknown at this time.
4. Windows 98,ME,NT4 and Windows 2000 Server are not compatible with SmartLF Ci.
5. USB2 & Gigabit interfaces are mandatory requirements for SmartLF Ci. Slower interfaces will cause slow scan speeds and possible SmartLF Ci malfunction.
See the latest computer specification requirements online at
http://www.colortrac.com/support/system_requirements.htm
7.2 How to check for a USB2 interface
It is very important that SmartLF Ci is connected to a computer that has a
USB2 interface. USB2 is approximately 40 times as fast as the older USB1.1
standard. Run the Ci Utilities
program and press the USB tab to run a check
on the speed of the USB interface to which the scanner is connected.
If the speed is OK and the interface passes the test, SmartLF Ci should
operate in accordance with the published specification.
If the USB interface fails the test this could be due to one of the following:
This is a computer with a USB1.1 port (a pre-USB2 machine)
A USB2 port could be available but a USB1.1 device is sharing the connection
The USB2 port could be faulty or the cable may be too long
The USB2 interface of SmartLF Ci may be damaged
As an additional check it is wise to inspect the Properties of the USB
interface via the Device Manager of Windows‟ Control Panel.
Expand the Universal Serial Bus Controller device. If one of the
USB sub-
branches contains the word „
enhanced’
then the PC is
likely to have a USB2 driver loaded on one of its USB ports.
Unfortunately this does not guarantee that the scanner is plugged
into the port using the USB2 driver.
Computers often have multiple USB ports and some more than
one USB controller. If SmartLF Ci has been successfully installed
on a computer but the scanner connection is changed to a
different USB port (for example on the rear of the computer) this
will cause the driver to be installed again. This is effectively a
new installation.
NOTE: Every port can potentially have a different version of the SmartLF
Ci driver loaded for it so if you have recently upgraded the driver for
SmartLF Ci and changed the USB port you regularly connect through you
should check the driver level using the Properties tab. Always reboot after
updating a USB driver.
