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VERVE LED 

 13. Troubleshooting Guide 

Printer Not Initializing  

 

Encoder scale is having ink stains (print shows vertical color bands) 

 

Encoder sensor is not cleaned 

Printer Manager Not Showing “READY”

 

 

USB cable is not connected to the computer or loose 

 

USB cable is faulty 

 

Printer is OFF 

Print Stops in Between Printing 

 

USB cable is loose or faulty 

 

Open heavy file that can slow down the data transfer  

 

Ground wire is disconnected 

 

Encoder scale is having ink stains 

 

Pulley or belt is slipping 

 

Ripped file is having error 

 

Media is finished 

Print Margin is Shifting or Junk Printing  

 

Encoder scale is having ink stains  

 

Encoder sensor is not clean 

 

Pulley or belt is slipping 

 

Data cable is faulty 

Print is Blur (Not Sharp)  

 

Improper printer calibration - bidirectional and step 

 

Improper head mounting and calibration  

 

Selection of incorrect resolution  

 

Wrong speed selection instead of high precision 

Lines in Print  

 

Head nozzles are blocked  

 

Incorrect feed steps  

Print Not Dry 

 

Check UV lamp settings 

 

Check intensity of UV lamps 

Head Not Firing 

 

Perform nozzle test and clean heads, if required 

 

Check if any air lock or no ink in the head pipes 

 

Check the ink and air pipe for any cuts or loose connection 

Summary of Contents for VERVE

Page 1: ......

Page 2: ...3 machine without anyone else assistance The information provided in this document ensures its uniqueness and language quality For safe and proper use of the product please read this manual carefully...

Page 3: ...illing 12 6 Main Menu Description 13 7 Print Control Center Operations 14 Print Option Menu 14 White and Varnish Settings 15 Layer Mode 17 Task Select Menu 18 DPI and Passes 19 Checking the Image Ink...

Page 4: ...stem Maintenance 35 Ink Supply System Maintenance 35 13 Troubleshooting Guide 37 Printer Not Initializing 37 Printer Manager Not Showing READY 37 Print Stops in Between Printing 37 Print Margin is Shi...

Page 5: ...es targeted audience is much familiar with the terminologies of printer and printing business Thus this document is designed to facilitate both types of users 2 Specifications VERVE LED VLR 2513 Print...

Page 6: ...able 1 Different Parts of the Machine 1 Left UV Lamp 2 Negative Pressure ON OFF Knob 3 Right UV Lamp 4 Print Bed 5 UV Lamp Control Button 6 LED 7 Emergency Button 8 Bed Vacuum ON OFF Button Right UV L...

Page 7: ...uick Access Buttons Display frequently performed actions like Print Stop Flash Purge Home Left Right Stop Forward and Back Error Messages Displays the system generated error messages Setting Carriage...

Page 8: ...inting operations Step 2 Check Ink Level Step 3 Check Waste Ink Bottle Step 4 Release the Emergency button if pressed Step 5 Check water level in the Chiller Unit and fill it if required Step 6 Switch...

Page 9: ...Print Bed Step 10 Switch ON the Print Bed vacuum by pressing the Bed Vacuum button available on the front left side of the machine as shown below Note a Carriage path must be obstacles free b Ensure t...

Page 10: ...ssing the Lifter Back Zero button on the Carriage Lifter tab under the Maintenance menu Refer to Fig 11 Step 15 Press the Purging button Refer to Fig 11 and clean print heads using the tissue provided...

Page 11: ...uum button available on the front side of the machine as shown below Fig 8 Turning ON the Bed Vacuum Button Step 3 Switch ON the required vacuum chambers by moving the Vacuum Chamber knob as shown bel...

Page 12: ...ng steps to adjust the head height a Enter the X Offset value in the Detector X Offset to PrintPos field b Enter the Y Offset value in the Detector Y Offset to PrintPos field c After providing offset...

Page 13: ...shown below Fig 12 The Main Ink Tanks Note Main tanks are equipped with ink level sensor which beeps once the ink level goes down Step 3 Fix the sub ink tank connectors to the ink refilling pins in th...

Page 14: ...Maintainance Password Enable to feed and update the Maintainance Password This can only be done by the service engine Reset Origin Enable to move the carriage to the Home Zero Position Parameter Usin...

Page 15: ...orbar Option Enable users to define the colorbar width distance from image distance between colors and colobar position White Color Settings Using the above screen user can make white color settings l...

Page 16: ...e color is printed Full White will be printed completely all over the image Valid Image White color is printed same as the percentage of CMYK color in the selected image Invalid Image White color is p...

Page 17: ...the percentage of CMYK color in the selected image After selecting the desired option for varnish color select the varnish thickness and curing in the Varn Thick and Varn Curing list boxes available...

Page 18: ...ease the depth of ink layer select the desire option from the available list For example if the layer mode C W V is selected This means the first layer of Color CMYK is printed then White and Varnish...

Page 19: ...k Select Screen Follow these steps to open and print a file Step 1 After opening the Task Select screen navigate to the location where the printable file is stored Refer to Fig 18 Step 2 Double click...

Page 20: ...ser has to specify total count of images in X axis and Y axis as well as horizontal and vertical distance between images Ink Volume Specify the ink requirements of each color to print the selected ima...

Page 21: ...ars as shown below Fig 21 Displaying the Image Color Ink Volume Screen In the above image user can easily estimate the ink requirements for the selected image Pre process Varnish Setting To pre proces...

Page 22: ...e Open image file for printing Print Position Set print settings like speed print direction X origin and Y origin Status Issue test print command Opening an Image File Follow these steps to open an im...

Page 23: ...shown below Fig 25 Setting the Print Position Note This option enables user to define printing direction like right left and bi direction Checking Printing Status Before giving the nozzle test user n...

Page 24: ...lue of media thickness print head to media height and lifter height by verifying it Maintenance Menu The Maintenance menu is shown in the below Fig 28 Displaying the Maintenance Menu The Maintenance m...

Page 25: ...has to provide the value of X and Y Move Length which defines the distance travelled while moving the carriage and gantry manually in a single click of an arrow key Refer to the marked area The Voltag...

Page 26: ...age in the Up or Down position Additionally this tab also helps in detecting the media height The System Information tab is used to provide a complete set of information about the Print Control Center...

Page 27: ...in Board This hardware key is required to run the printer and valid for certain time period When the time period is completed printer gets stopped and needs new password to start For new password user...

Page 28: ...menu as shown below Fig 33 Selecting the Carriage Lifter Tab Step 3 Here we can also enter Print Head to Media Height in the given field Step 4 Enter Media thickness if required Step 5 Click on the De...

Page 29: ...Page 28 VERVE LED Caution This functionality may not detect soft material Uneven surface may damage the print head...

Page 30: ...s are performed simply by providing data in the given fields If print head height is altered then user needs to perform bi direction calibration For bi direction click on the Bi Dir Offset Refer to Fi...

Page 31: ...drops adhering to the Print Head nozzle surface Gently touch the surface of print head s nozzle plate with recommended piece of cloth One should make sure that the cloth is clean and soft The Head Blo...

Page 32: ...printing position Refer to Fig 36 Note Please strictly follow the below mentioned instructions Avoid using the same cloth to clean the Print Head Cleaning with dry and inferior quality tissue paper wi...

Page 33: ...g Head spraying should be performed to avoid mixing of colors and also may open few blocked nozzles To perform head spraying click on the Flash button available on the Right Panel as shown below Fig 3...

Page 34: ...Switch OFF the bed vacuum by clicking on the Bed Vacuum button as shown below Fig 39 Switch OFF the Bed Vacuum Step 2 Move the carriage over the print bed and bring down the carriage to the minimum po...

Page 35: ...ng the OFF button as shown in the below image Fig 41 Switch OFF the Chiller Unit Step 4 Turn off the ink valves Step 5 Switch OFF the printer from the main power Step 6 Turn Off the main switch After...

Page 36: ...able environment Prevent the object or human body with static contact to the print head Print head nozzles should be kept clean dust free and also prevent from oxidation Maintenance of Machine Motion...

Page 37: ...Page 36 VERVE LED Check for damages on ink tubes Check Ink impurities in the ink tanks as this will affect the ink supplying...

Page 38: ...pped file is having error Media is finished Print Margin is Shifting or Junk Printing Encoder scale is having ink stains Encoder sensor is not clean Pulley or belt is slipping Data cable is faulty Pri...

Page 39: ...nk tanks UV Lamp Not Working UV lamp is aged Check the power of the UV Controller System Check the power of the Chiller unit Check the coolant level Check the coolant pipe if cut or bend UV Ink is not...

Page 40: ...Page 39 VERVE LED...

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