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to hot tub components. Maintain water chemistry in accordance 
with manufacturer’s instructions. 

CAUTION: 

Use the straps and clip tie downs to secure the 

cover when not in use. This will help to discourage unsupervised 
children  from  entering  the  hot  tub  and  keep  the  hot  tub  cover 
secure  in  high-wind  conditions.  There  is  no  representation  that 
the cover, clip tie-downs,  or  actual  locks  will  prevent access  to 
the hot tub. 

CAUTION: 

For exercise, the water should not exceed 90 °F 

(32 °C). 

CAUTION: 

When using this electrical equipment, basic safe-

ty precautions should always be followed. 

PREPARATION  AND  SET-UP  FOR  YOUR  NEW  SPA 
LOCATION FOR YOUR NEW SPA:  

 

You want to keep in mind how you intend to use the spa and 
plan the location accordingly. 

 

How close is the spa from the exit or entrance to your house? 
(consider the cold weather) 

 

Is  the  path  to  your spa  clean  of  debris,  sand,  grass?  (so  as 
not to track into the spa) 

 

Is there protection from wind, inclement weather? 

 

Can neighbors or passersby see the spa? 

 

NOTE:  Allow for service access: 

Many spa owners enjoy plac-

ing their spa in a decorative enclosure or a deck. Keep in mind 
that you need to have access to the equipment for maintenance 
and  the  spa  should  be  able  to  be  moved  or  lifted  without  de-
stroying  the  special  enclosure  or  its  surroundings.  You  should 
discuss this with your dealer when designing the location. Exten-
sion cords are not to be used in conjunction with the operations 
of the spa. Low voltage damage could result and this is not cov-
ered  by  warranty. 

NOTE: 

All  components  must  be  120V;  No 

240V components allowable.  
 

240VAC: 

Depending on the model of spa, it will require ei-

ther  a  40  Amp,  50  Amp,  or  60  Amp  dedicated  circuit  breaker, 
GFCI, with the proper wire size based on the length of the run. 
The  electrical  circuit  must  be  installed  by  a  certified  electrician 
and approved by a local building or electrical inspector. 

ELECTRICAL REQUIREMENTS 

All  self  contained  spas  use  120VAC  or  240VAC  electrical  spa 
packs..  These  instructions  describe  the only acceptable  electri-
cal wiring procedures. Spas wired in any other way will void your 
warranty and may result in serious injury. All installations should 
be  completed  by  a  certified  electrician.  Failure  to  comply  with 
state and local codes may result in fire or personal injury and will 
be the sole responsibility of the spa owner. 

 
120VAC: 

This  requires  an  isolated 15  Amp  circuit  breaker. 

This needs to be an isolated circuit with no other appliances or 
lights  on  this circuit  at any  time.  Extension cords  are  not  to  be 

OWNER’S MANUAL 

2020 

used in conjunction with the operations of the spa. Low voltage 
damage could result and this is not covered by warranty. 

NOTE: 

All components must be 120V; No 240V components allowable.  

 
240VAC: 

Depending  on  the  model  of  spa,  it  will  require  ei-

ther  a  40  Amp,  50  Amp,  or  60  Amp  dedicated  circuit  breaker, 
GFCI, with the proper wire size based on the length of the run. 
The  electrical  circuit  must  be  installed  by  a  certified  electrician 
and approved by a local building or electrical inspector. 

SURFACE AND PAD REQUIREMENTS 

Your  new  portable spa must be  placed  on a  firm,  flat  and level 
surface,  so  the  spa  weight  is  supported  uniformly.  We  recom-
mend no less than a 3” (93 mm) thick concrete slab. Wood deck-
ing or balconies must be constructed to support 150 pounds per 
square foot (730 kg/m²). Refer to local and current building codes 
in  your  area.  Consult  an  engineer  for  live  loads  in  your  area. 
Should  your  new  spa  need  to  go  through  a  gate,  the  opening 
should be a minimum of 48 inches and up to 8.5’ overhead clear-
ance  depending  on  the  size  of 
the unit. 
 

NOTE: 

Damage  caused  by 

alternate  decking  methods  may 
avoid  the  spa  warranty.  Contact 
your local dealer if you have any 
questions regarding spa location 
or placement. 

DRAINING AND WINTERIZING 

DRAINING YOUR SPA 

After  a  period  of  3-4  months,  detergent  residues  from  bathing 
suits and soap film will build up in your spa water. Once this hap-
pens, your spa water will appear cloudy and should probably be 
replaced. 

 

Turn power OFF at the breaker. 

 

Locate the drain valve (usually in the equipment area). 

 

Remove the safety cap and attach garden hose.  

 

Drain water to a convenient area. (Spa water may harm grass 
or plants if sanitizer levels are high.) 

 

When water begins to flow out of the hose, open the air relief 
valve  located  on  filter  lid  (Hydro-Cyclonic  Filtration)  or  Air 
Bleeder Valve (Skim Filtration) 

 

Your  spa  will  drain  except  for  a  small  portion  left  in  the  foot 
well. This can be removed with a sponge and pail. 

 

Once empty, clean as required. 

 

To finish, remove garden hose and attach safety cap. 

 

IMPORTANT  (Cascade  Series  Only): 

There will be an addi-

tional drain valve. This is connected directly to the tank reservoir 
and you will see the water level go down on the sight tube in the 
equipment area. 

Summary of Contents for Swim 2100VE

Page 1: ...1 ...

Page 2: ...nformation Page 4 Start Up Guide 2100 2101 VE Swim Spas Page 5 Important Safety Instructions Page 6 Preparation and Set up for Your New Spa Page 7 Electrical Requirements Page 7 Draining Winterizing Page 7 8 Filter Maintenance Page 9 Water Quality Maintenance Page 9 Water Clarity Troubleshooting Page 10 Product Care Guide Page 11 12 Glossary of Terms Page 12 13 Basic Installation and Configuration...

Page 3: ...3 ...

Page 4: ...4 ...

Page 5: ...5 ...

Page 6: ...e consult your physician before using a hot tub Before entering the hot tub the user should measure the water temperature with an accurate thermometer since the tolerance of water temperature regulating devices may vary as much as 5 F 2 C Persons suffering from obesity or a medical history of heart disease low or high OWNER S MANUAL 2020 blood pressure circulatory system problems or diabetes shoul...

Page 7: ...d will be the sole responsibility of the spa owner 120VAC This requires an isolated 15 Amp circuit breaker This needs to be an isolated circuit with no other appliances or lights on this circuit at any time Extension cords are not to be OWNER S MANUAL 2020 used in conjunction with the operations of the spa Low voltage damage could result and this is not covered by warranty NOTE All components must...

Page 8: ...SITUATIONS To eliminate freezing in the event of equipment failure use a 100 watt light bulb or small heater via extension cord and place it in the equipment area keeping it away from plumbing lines This will help for a short period of time until proper service can be rendered important to maintain a slightly alkaline condition of 7 2 to 7 8 Problems become proportionately severe the further outsi...

Page 9: ...around the filter canister This is a good time to check the skimmer basket Bring skim mer door weir forward and unscrew basket Clean out debris and reinstall Look for these specialized cleaning attachments at your local dealership WATER QUALITY MAINTENANCE Maintaining the quality of the water within the specified limits will serve to enhance your enjoyment and prolong the life of the hot tub s equ...

Page 10: ...o low pH is too low High metal content in water Adjust alkalinity Adjust pH Use stain and scale product Cloudy Water Poor filtration pH is too high Hardness is too high Total alkalinity is too high Suspended particles Clean filter cartridge Adjust pH Adjust hardness Adjust total alkalinity Drain and refill spa water Algae Growth pH is too high Sanitizer is too low Adjust pH Shock spa with sanitize...

Page 11: ... to unbalanced spa water If you suspect that your chemi cals may be unbalanced remove your pillows immediately until the water has been restored to suggested conditions Do not sit on the pillows Do not pull on the pillows Pillows should be cleaned using a soft cloth and mild soap then wiped with a conditioner We recommend that pillows be washed each time you drain you spa This Limited Warranty is ...

Page 12: ...remain locked at all times to prevent unau thorized entry into the spa and potential drowning Do not Sit Stand or Lie on your cover Nor should you place any heavy object on top of the cover as this may damage the structure OWNER S MANUAL 2020 VERY IMPORTANT We recommend a vinyl conditioner for your spa cover Your local dealer carries a wide variety of care and maintenance products Choose a pleasan...

Page 13: ...UIDELINES Warning Qualified Technician Required for Service and Installation Use minimum 6AWG copper conductors only Torque field con nections between 21 and 23 in lbs Readily accessible discon OWNER S MANUAL 2020 necting means to be provided at time of installation Permanently connected power supply Connect only to a circuit protected by a Class A Ground Fault Circuit Interrupter GFCI or Residual...

Page 14: ...Pump running constantly will not turn off Filter cycle set to 24 hours Problem with the circuit board Turn off 24 hour filtration Turn power off at GFCI and contact your Dealer Pump will not turn on GFCI tripped Motor has overheated Not plugged in Damaged plug Seized motor Blown fuse Motor vent is blocked Reset the GFCI Let cool for 1 hour Plug in to the board Contact your Dealer Contact your Deal...

Page 15: ...xtended periods of time in cold weather cold wind Hot tub is wired for 110V and jets are on Put cover back onto hot tub and allow for heat to regenerate Call your dealer if temperature does not increase Hot tubs wired for 110V only have enough power to heat or operate pumps Turn off jets PUMPS WILL NOT PRIME PROBABLE CAUSE RECOMMENDED ACTION Pump on but no water flow Air trapped in pump No water i...

Page 16: ...d RETURN use to confirm the setting and goes back to previous screen Setting Temperature To change water Set Temperature use UP and DOWN buttons to set the desired temperature The screen will display SET TEMP with the current set temperature After 5 seconds without change to the set temperature the screen will go back to the MAIN screen with the current water temperature displayed Changing the Set...

Page 17: ... for the spa With DATE TIME highlighted press MENU to enter the DATE TIME setting In this screen pressing MENU will move and highlight various fields that can change the setting UP DOWN to change the values and RETURN to confirm the setting and exit DEGREE F C displays spa temperature in Celsius or Fahrenheit This option is only available for 60 Hz countries Unit automatically displays Celsius for...

Page 18: ... while in the spa With SERENITY MODE highlighted press MENU to enter and select a specific time Use UP DOWN to select the desired time setting Press MENU again to navigate to EXIT START Select the desired option and RETURN to confirm the setting and exit ENERGY INTERVAL Only available for Non Circ systems With ENERGY INTERVAL highlighted press MENU to enter the EN ERGY INTERVAL setting Use UP DOWN...

Page 19: ...NSOR 2 connection Wait for water temperature to cool down Check to be sure there is enough water flow through heater Check SENSOR 2 connection or replace SENSOR 2 Wait for water temperature to cool down Check to be sure there is enough water flow through heater Check SENSOR 3 connection Error caused when SENSOR 1 2 or 3 detects low temperature All PUMPS and BLOWERS will turn on automatically to pr...

Page 20: ...es of a field RETURN use to confirm the setting and goes back to previous screen Setting Temperature To change water Set Temperature use UP and DOWN buttons to set the desired temperature The screen will display SET TEMP with the current set temperature After 5 seconds without change to the set temperature the screen will go back to the MAIN screen with the current water temperature displayed Chan...

Page 21: ...default are OFF To set them enter START TIME DURATION and enable ALL DAYS or a specific day 1 To program the SWIM WORKOUT press the MENU button then UP button and select SWIM WORKOUT by pressing the MENU button to get to the WARM UP setting 2 Press the UP or DOWN button to select the SPEED for WARM UP then press the MENU button to select DURATION in minutes then press the MENU button twice to get ...

Page 22: ... seconds to unlock the Menu With PANEL LOCK highlighted press MENU to enter PANEL setting Use UP DOWN to select the desired setting and RETURN to confirm the setting and exit NO HEAT TIME set the time frame for not allowing the heater to turn on With NO HEAT TIME highlighted press MENU to enter the NO HEAT TIME setting In this screen pressing MENU will move and highlight various fields that can ch...

Page 23: ...onnection Wait for water temperature to cool down Check to be sure there is enough water flow through heater Check SENSOR 2 connection or replace SENSOR 2 Wait for water temperature to cool down Check to be sure there is enough water flow through heater Check SENSOR 3 connection Error caused when SENSOR 1 2 or 3 detects low temperature All JETS and BLOWERS will turn on automatically to protect plu...

Page 24: ...ing screens Use UP and DOWN to navigate between various Setting screens UP DOWN RETURN MENU LIGHT JET 1 SWIM WORKOUT JET 2 Description of the Buttons Introduction Main Screen The main screen displays current time water temperature and status of the system accessories Priming Mode When power is ON the system will enter priming mode with Priming Mode displayed on the panel In this mode all devices s...

Page 25: ...fault are OFF To set them enter START TIME DURATION and enable ALL DAYS or a spe cific day 1 To program the SWIM WORKOUT press the MENU button then UP button and select SWIM WORKOUT by pressing the MENU button to get to the WARM UP setting 2 Press the UP or DOWN button to select the SPEED for WARM UP then press the MENU button to select DURATION in minutes then press the MENU button twice to get t...

Page 26: ...seconds to unlock the Menu With PANEL LOCK highlighted press MENU to enter PANEL setting Use UP DOWN to select the desired setting and RETURN to confirm the setting and exit NO HEAT TIME set the time frame for not allowing the heater to turn on With NO HEAT TIME highlighted press MENU to enter the NO HEAT TIME setting In this screen pressing MENU will move and highlight various fields that can cha...

Page 27: ...ter in heater Check to be sure there is enough water flow through heater Check SENSOR 1 connection or replace SENSOR 1 Wait for water temperature to cool down Check SENSOR 2 connection Wait for water temperature to cool down Check to be sure there is enough water flow through heater Check SENSOR 2 connection or replace SENSOR 2 Wait for water temperature to cool down Check to be sure there is enou...

Page 28: ...g A short press of the or button results in a search of the station and stops at next sufficient signal strength A long press results in manual tuning mode USB OPERATION A Insert a USB stick into the USB slot Songs must be of the mp3 or wma format B button Press it to pause the track Press it again to re sume play C and button Track Up Track Down Short press Track Up or Track Down button to select...

Page 29: ...ote should already be paired from the factory but if you need to synchronize the remote follow the steps below 1 Make sure Digital Media Locker is powered ON red LED the place the remote within 0 5 meter of the Digital Media Locker 2 Press and hold MODE on remote control until the LCD shows Pairing in Progress Release the button 3 Within 2 seconds the LCD will show Paired If it fails to pair the L...

Page 30: ...mote control BLUETOOTH MULTI LINK A second Bluetooth device can pair to the Digital Media Locker even when it has been paired to another Bluetooth device The second Blue tooth device will be able to play once the first device has stopped play ing LISTENING TO FM RADIO Press MODE on remote control to switch to FM radio mode Scan or Seek FM Radio Channels 1 Press FAST REWIND or FAST FORWARD to seek ...

Page 31: ... filter cycles and pump 1 operation Verify that the green light on the Ozone turns on when acti vated Check the spa drain at the bottom of the spa to verify that small ozone bubbles are coming out Verify that one way check valve is installed on the ozone tubing and it is working as intended ...

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