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CABINET CARE 

Never spray cabinets with a high-pressure garden hose or pres-
sure washer for any reason. This action may induce an electrical 
short in the hot tub’s electrical equipment.

 

CEDAR CABINET 

Our  cedar  cabinets  are  made  from  top  quality  Western  Cedar 
and manufactured and  stained  at  our  factory. With  proper care 
and maintenance, your cedar cabinet should maintain its beauty 
for  many  years.  Manufacturer  recommends  touch-up  or  re-
staining  of  the  cabinet  every  three  to  four  years  depending  on 
your  environment.  Contact  your  Dealer  for  re-staining  proce-
dures.

 

VINYL CABINET 

Vinyl  cabinets  are  made  of  a  rigid  polymer  that  combines  the 
durability of plastic with the beauty of real wood. This cabinet is 
manufactured  so  that  it  won’t  crack,  peel,  blister  or  delaminate 
even after prolonged exposure to the elements. We recommend 
wiping  the  cabinet  with  a  soft  damp  cloth  (or  sponge)  using 
household soap or liquid detergent and rinsing with fresh water 
thoroughly. DO NOT use abrasive cleansers or material as this 
may damage the surface. 

SLATE CABINETS 

Optional Slate cabinets are custom-built and painted in our fac-
tory.  We  recommend  lightly  brushing  the  cabinet  with  a  SOFT 
bristle brush to remove any dirt or stains. For more information 
on  the  care  of  your  Slate  cabinet,  please  contact  your  Local 
Dealer. 

COVER CARE 

A well cared for spa cover is a thing of beauty in its own right. 
Be sure to clean and condition your cover at least once a month 
–  more  often  if  needed.  Your  cover  needs  to  be  cleaned  and 
conditioned because vinyl can be dry and become brittle, spoil-
ing your spa’s appearance. Dry, brittle vinyl can also tear at the 
seams  and  stress  points.  Quality  materials,  internal  sewn  rein-
forcing and careful workmanship can only go so far against the 
ravages  of  Mother  Nature.  See  the  specific  Warranty  card  en-
closed with your cover for further details. 

 

When you shock your spa you need to remove the cover for a 
minimum  of  30  minutes  to  ensure  that  the  chemical  gas  off 
can escape from the spa. 

 

You are required to keep the spa covered at all time when not 
in use to protect the shell from harmful UV rays. 

 

A  covered  spa  will  use  less  electricity  when  maintaining  the 
desired water temperature 

 

See the manual that comes with the cover for proper mount-
ing of the cover locks 

 

The cover should remain locked at all times to prevent unau-
thorized entry into the spa and potential drowning. 

 

Do not Sit, Stand or Lie on your cover. Nor should you place 
any heavy object on top of the cover as this may damage the 
structure. 

OWNER’S MANUAL 

2020 

VERY  IMPORTANT: 

We  recommend  a  vinyl  conditioner  for 

your spa cover. Your local dealer carries a wide variety of care 
and maintenance products. Choose a pleasant day each month 
to  remove  your  cover  from  the  spa  and  lay  it  on  a  flat  surface 
accessible  by  garden  hose.  Douse  the  cover  with  a  healthy 
amount of water from the hose or a bucket to rinse away loose 
dirt  or  debris.  Using  a  soft  bristle  brush  and  a  mild  solution  of 
dishwashing liquid (about one teaspoon of  detergent to two gal-
lons of water), and with a gentle circular motion, scrub the cover 

clean.  Be  careful  not  to  let  any  areas  of  the  cover  dry  before 
they’re  thoroughly  rinsed.  Now  apply  the  vinyl  conditioner  as 
directed on the container. Massage the conditioner into the cover 
in a gentle but firm manner. Before replacing the cover on your 
spa, wipe and rinse any dirt from the bottom of the cover. When 
you are ready, put the cover on the spa. 
 

NOTE: 

To  remove  tree  sap,  use  lighter  fluid  (not  charcoal 

lighter but the fluid used in cigarette lighters). Use sparingly, then 
immediately apply conditioner to that area. 
 
All  waterfalls  and  laminar  flow  water  features  should  be  turned 
off when the spa is not in use to avoid heat and water loss 

GLOSSARY OF TERMS 

AIR  CONTROL  VALVE: 

Mounted generally on the lip of the 

spa,  it  induces  warm  air  from  the  equipment  enclosure  into  the 
jet stream through venturi action. 

WATER  DIVERTER  VALVE: 

The large diverter is used to di-

vert water to various seats in the spa. 

ON/OFF  DIVERTER  VALVE: 

The smaller diverter is used to 

control water flow and to turn on/off the neck jets and/or water-
falls. 

FILTER  AIR  RELIEF  VALVE: 

Located  on  top of  dome  filter 

lid. Used to release air from the filter. 

SKIMMER  BLEEDER  VALVE: 

Located in the skimmer area, 

needs to be loosened while filling the spa. This will help eliminate 
air from being trapped in the spa equipment. 

OZONATOR: 

Available as an option. The ozonator produces 

natural  ozone  through  the  Corona  Discharge  process.  Continu-
ous  use  of  an  ozonator  can  dramatically  reduce  sanitizer  con-
sumption. 

CONTROL BOX (Pack): 

Basically the “heart” of the spa. Power 

is  distributed  to  any/all  functions  of  the  spa:  pumps,  ozonator, 
LED lighting, heater element, etc. 

CONTROL  PANEL: 

Mounted  on  the  top  lip  of  the  spa  and 

controls the functions of the spa. 

Summary of Contents for Swim 2100VE

Page 1: ...1 ...

Page 2: ...nformation Page 4 Start Up Guide 2100 2101 VE Swim Spas Page 5 Important Safety Instructions Page 6 Preparation and Set up for Your New Spa Page 7 Electrical Requirements Page 7 Draining Winterizing Page 7 8 Filter Maintenance Page 9 Water Quality Maintenance Page 9 Water Clarity Troubleshooting Page 10 Product Care Guide Page 11 12 Glossary of Terms Page 12 13 Basic Installation and Configuration...

Page 3: ...3 ...

Page 4: ...4 ...

Page 5: ...5 ...

Page 6: ...e consult your physician before using a hot tub Before entering the hot tub the user should measure the water temperature with an accurate thermometer since the tolerance of water temperature regulating devices may vary as much as 5 F 2 C Persons suffering from obesity or a medical history of heart disease low or high OWNER S MANUAL 2020 blood pressure circulatory system problems or diabetes shoul...

Page 7: ...d will be the sole responsibility of the spa owner 120VAC This requires an isolated 15 Amp circuit breaker This needs to be an isolated circuit with no other appliances or lights on this circuit at any time Extension cords are not to be OWNER S MANUAL 2020 used in conjunction with the operations of the spa Low voltage damage could result and this is not covered by warranty NOTE All components must...

Page 8: ...SITUATIONS To eliminate freezing in the event of equipment failure use a 100 watt light bulb or small heater via extension cord and place it in the equipment area keeping it away from plumbing lines This will help for a short period of time until proper service can be rendered important to maintain a slightly alkaline condition of 7 2 to 7 8 Problems become proportionately severe the further outsi...

Page 9: ...around the filter canister This is a good time to check the skimmer basket Bring skim mer door weir forward and unscrew basket Clean out debris and reinstall Look for these specialized cleaning attachments at your local dealership WATER QUALITY MAINTENANCE Maintaining the quality of the water within the specified limits will serve to enhance your enjoyment and prolong the life of the hot tub s equ...

Page 10: ...o low pH is too low High metal content in water Adjust alkalinity Adjust pH Use stain and scale product Cloudy Water Poor filtration pH is too high Hardness is too high Total alkalinity is too high Suspended particles Clean filter cartridge Adjust pH Adjust hardness Adjust total alkalinity Drain and refill spa water Algae Growth pH is too high Sanitizer is too low Adjust pH Shock spa with sanitize...

Page 11: ... to unbalanced spa water If you suspect that your chemi cals may be unbalanced remove your pillows immediately until the water has been restored to suggested conditions Do not sit on the pillows Do not pull on the pillows Pillows should be cleaned using a soft cloth and mild soap then wiped with a conditioner We recommend that pillows be washed each time you drain you spa This Limited Warranty is ...

Page 12: ...remain locked at all times to prevent unau thorized entry into the spa and potential drowning Do not Sit Stand or Lie on your cover Nor should you place any heavy object on top of the cover as this may damage the structure OWNER S MANUAL 2020 VERY IMPORTANT We recommend a vinyl conditioner for your spa cover Your local dealer carries a wide variety of care and maintenance products Choose a pleasan...

Page 13: ...UIDELINES Warning Qualified Technician Required for Service and Installation Use minimum 6AWG copper conductors only Torque field con nections between 21 and 23 in lbs Readily accessible discon OWNER S MANUAL 2020 necting means to be provided at time of installation Permanently connected power supply Connect only to a circuit protected by a Class A Ground Fault Circuit Interrupter GFCI or Residual...

Page 14: ...Pump running constantly will not turn off Filter cycle set to 24 hours Problem with the circuit board Turn off 24 hour filtration Turn power off at GFCI and contact your Dealer Pump will not turn on GFCI tripped Motor has overheated Not plugged in Damaged plug Seized motor Blown fuse Motor vent is blocked Reset the GFCI Let cool for 1 hour Plug in to the board Contact your Dealer Contact your Deal...

Page 15: ...xtended periods of time in cold weather cold wind Hot tub is wired for 110V and jets are on Put cover back onto hot tub and allow for heat to regenerate Call your dealer if temperature does not increase Hot tubs wired for 110V only have enough power to heat or operate pumps Turn off jets PUMPS WILL NOT PRIME PROBABLE CAUSE RECOMMENDED ACTION Pump on but no water flow Air trapped in pump No water i...

Page 16: ...d RETURN use to confirm the setting and goes back to previous screen Setting Temperature To change water Set Temperature use UP and DOWN buttons to set the desired temperature The screen will display SET TEMP with the current set temperature After 5 seconds without change to the set temperature the screen will go back to the MAIN screen with the current water temperature displayed Changing the Set...

Page 17: ... for the spa With DATE TIME highlighted press MENU to enter the DATE TIME setting In this screen pressing MENU will move and highlight various fields that can change the setting UP DOWN to change the values and RETURN to confirm the setting and exit DEGREE F C displays spa temperature in Celsius or Fahrenheit This option is only available for 60 Hz countries Unit automatically displays Celsius for...

Page 18: ... while in the spa With SERENITY MODE highlighted press MENU to enter and select a specific time Use UP DOWN to select the desired time setting Press MENU again to navigate to EXIT START Select the desired option and RETURN to confirm the setting and exit ENERGY INTERVAL Only available for Non Circ systems With ENERGY INTERVAL highlighted press MENU to enter the EN ERGY INTERVAL setting Use UP DOWN...

Page 19: ...NSOR 2 connection Wait for water temperature to cool down Check to be sure there is enough water flow through heater Check SENSOR 2 connection or replace SENSOR 2 Wait for water temperature to cool down Check to be sure there is enough water flow through heater Check SENSOR 3 connection Error caused when SENSOR 1 2 or 3 detects low temperature All PUMPS and BLOWERS will turn on automatically to pr...

Page 20: ...es of a field RETURN use to confirm the setting and goes back to previous screen Setting Temperature To change water Set Temperature use UP and DOWN buttons to set the desired temperature The screen will display SET TEMP with the current set temperature After 5 seconds without change to the set temperature the screen will go back to the MAIN screen with the current water temperature displayed Chan...

Page 21: ...default are OFF To set them enter START TIME DURATION and enable ALL DAYS or a specific day 1 To program the SWIM WORKOUT press the MENU button then UP button and select SWIM WORKOUT by pressing the MENU button to get to the WARM UP setting 2 Press the UP or DOWN button to select the SPEED for WARM UP then press the MENU button to select DURATION in minutes then press the MENU button twice to get ...

Page 22: ... seconds to unlock the Menu With PANEL LOCK highlighted press MENU to enter PANEL setting Use UP DOWN to select the desired setting and RETURN to confirm the setting and exit NO HEAT TIME set the time frame for not allowing the heater to turn on With NO HEAT TIME highlighted press MENU to enter the NO HEAT TIME setting In this screen pressing MENU will move and highlight various fields that can ch...

Page 23: ...onnection Wait for water temperature to cool down Check to be sure there is enough water flow through heater Check SENSOR 2 connection or replace SENSOR 2 Wait for water temperature to cool down Check to be sure there is enough water flow through heater Check SENSOR 3 connection Error caused when SENSOR 1 2 or 3 detects low temperature All JETS and BLOWERS will turn on automatically to protect plu...

Page 24: ...ing screens Use UP and DOWN to navigate between various Setting screens UP DOWN RETURN MENU LIGHT JET 1 SWIM WORKOUT JET 2 Description of the Buttons Introduction Main Screen The main screen displays current time water temperature and status of the system accessories Priming Mode When power is ON the system will enter priming mode with Priming Mode displayed on the panel In this mode all devices s...

Page 25: ...fault are OFF To set them enter START TIME DURATION and enable ALL DAYS or a spe cific day 1 To program the SWIM WORKOUT press the MENU button then UP button and select SWIM WORKOUT by pressing the MENU button to get to the WARM UP setting 2 Press the UP or DOWN button to select the SPEED for WARM UP then press the MENU button to select DURATION in minutes then press the MENU button twice to get t...

Page 26: ...seconds to unlock the Menu With PANEL LOCK highlighted press MENU to enter PANEL setting Use UP DOWN to select the desired setting and RETURN to confirm the setting and exit NO HEAT TIME set the time frame for not allowing the heater to turn on With NO HEAT TIME highlighted press MENU to enter the NO HEAT TIME setting In this screen pressing MENU will move and highlight various fields that can cha...

Page 27: ...ter in heater Check to be sure there is enough water flow through heater Check SENSOR 1 connection or replace SENSOR 1 Wait for water temperature to cool down Check SENSOR 2 connection Wait for water temperature to cool down Check to be sure there is enough water flow through heater Check SENSOR 2 connection or replace SENSOR 2 Wait for water temperature to cool down Check to be sure there is enou...

Page 28: ...g A short press of the or button results in a search of the station and stops at next sufficient signal strength A long press results in manual tuning mode USB OPERATION A Insert a USB stick into the USB slot Songs must be of the mp3 or wma format B button Press it to pause the track Press it again to re sume play C and button Track Up Track Down Short press Track Up or Track Down button to select...

Page 29: ...ote should already be paired from the factory but if you need to synchronize the remote follow the steps below 1 Make sure Digital Media Locker is powered ON red LED the place the remote within 0 5 meter of the Digital Media Locker 2 Press and hold MODE on remote control until the LCD shows Pairing in Progress Release the button 3 Within 2 seconds the LCD will show Paired If it fails to pair the L...

Page 30: ...mote control BLUETOOTH MULTI LINK A second Bluetooth device can pair to the Digital Media Locker even when it has been paired to another Bluetooth device The second Blue tooth device will be able to play once the first device has stopped play ing LISTENING TO FM RADIO Press MODE on remote control to switch to FM radio mode Scan or Seek FM Radio Channels 1 Press FAST REWIND or FAST FORWARD to seek ...

Page 31: ... filter cycles and pump 1 operation Verify that the green light on the Ozone turns on when acti vated Check the spa drain at the bottom of the spa to verify that small ozone bubbles are coming out Verify that one way check valve is installed on the ozone tubing and it is working as intended ...

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