Troubleshooting
177
11
Error messages displayed on the Web Status Monitor
Other Problems
Message
Possible Cause and Required Action
Wrong parameter for
Login User Name.
• The format for entering
[
Login User Name
]
is incorrect.
Confirm that
[
Login User Name
]
is specified in the for-
mat of "work group name\user name" or "domain
name\user name". For example, when the work group
name is “abcd” and the user name is “john”, enter “ab-
cd\john” into
[
Login User Name
]
.
Wrong parameter for
File Send Path Name.
• The information entered to
[
File Send Path
]
,
[
Login User
Name
]
, or
[
Login Password
]
is incorrect. When entering
information, be careful not to mix up upper case letters
and lower case letters.
• In most cases, it is required to enter the password into
[
Login Password
]
for the user entered in
[
Login User
Name
]
. However, when accessing a shared folder that is
password protected under Windows 95/98/98
SE/Me, it is necessary to enter the shared folder’s pro-
tection password into
[
Login Password
]
. Confirm the
operating system of the computer that you are trying
to access, and make necessary settings in accordance
with it, as described the above.
Unable to make configu-
rations because Scanner
is currently in use.
Please try again later.
• This machine is currently used as a network TWAIN
scanner, by another client computer.
• You may be trying another
[
Enter Custom Send File
]
op-
eration. Before performing another
[
Enter Custom Send
File
]
operation, it is necessary to press
[
PrevMenu
]
on the
control panel of this machine to display a Send File
standby screen.
Problem
Possible Cause and Required Action
Two or more units of this machine
with the same (or similar) device
name exist on the same network.
• You can change the device name of this machine from
[
Configuration
]
→
[
Basic Settings
]
→
[
General Settings
]
→
[
Device Name
]
on the Web Status Monitor. The factory
default for the device name is “RNP******” (“******” is
the last six digit of the machine’s MAC address). When
you change the device name, note that you cannot
change to a name that starts with “RNP”.
www.cnet.ie
Summary of Contents for ColorNet ecopy
Page 8: ...vi www cnet ie...
Page 14: ...6 www cnet ie...
Page 116: ...Configuring the Scanner Settings 108 3 www cnet ie...
Page 126: ...Setting Originals 118 4 www cnet ie...
Page 146: ...Sending Scan File by E mail 138 6 www cnet ie...
Page 162: ...Sending Scan File by Scan to FTP 154 8 www cnet ie...
Page 166: ...Sending Scan Files Using Delivery Server 158 9 www cnet ie...
Page 176: ...Printing Scanned Image Files 168 10 www cnet ie...
Page 204: ...Appendix 196 11 When Gray scale is selected www cnet ie...
Page 206: ...Appendix 198 11 When 256 colors is selected www cnet ie...
Page 222: ...Image Scanner Operating Instructions GB GB G421 8601 www cnet ie...
